Groove

NOVEMBER 8, 2024

Without proper data feed management, it may be tough to keep up with competitors in today’s challenging digital market. eCommerce feed management is a multifaceted process that involves optimizing, organizing, fact-checking, and distributing a seller’s product data across numerous online marketplaces. What Is eCommerce Feed Management?

Management 355

Management eCommerce Merchant Services Channel 355

Groove

NOVEMBER 2, 2024

Selling your merchandise across multiple channels is a great way to reach a wider audience of potential customers. This is where an omnichannel product feed comes into the picture, and it's a must-have for any eCommerce store engaged in cross-channel selling. What Is Product Feed Management?

Management 315

Management Multi-channel eCommerce Omnichannel 315

Retail TouchPoints

MARCH 4, 2025

Martens has selected the Amperity customer data cloud solution to support its global data and marketing operations strategy.

Channel 179

Channel Customer Customer Data Operations 179

Groove

OCTOBER 11, 2024

Text message marketing offers marketers the channel they need to conveniently reach people on the device that everyone seems to have in their pocket. Laws like TCPA and GDPR protect customer data and prevent businesses from invading messaging inboxes without permission.

Merchant Services 352

Merchant Services eCommerce Platforms eCommerce Marketing 352

Retail TouchPoints

MARCH 3, 2025

Because its relatively easy to communicate this brand ethos through rich product page descriptions, photography and video, the brand leans heavily on strong visual creative to reinforce storytelling through its ecommerce site and social channels. Historically, the brand used Klaviyo for email and Attentive for SMS.

Customer 260

Customer Marketing Channel Customer Retention 260

Retail TouchPoints

NOVEMBER 29, 2024

There’s more time to experiment, to determine if and how social commerce best works for you, and to understand what systems and data you need to exploit and foster what is certainly an important emerging retail channel, regardless of geography and culture. Success with Social Commerce Depends on Data That brings us to data.

Social Media 278

Social Media Beauty and Health Payment Services Consumer 278

Retail TouchPoints

NOVEMBER 26, 2024

Cross-Channel Consistency An offshoot of this convenience theme is consistency. Consumers purchase from a variety of channels and while email remains a primary channel for driving consumer purchases, SMS, social media platforms and mobile apps also drive substantial numbers of sales, too.

Consumer 290

Consumer Channel Social Media Mobile 290

Retail TouchPoints

MARCH 5, 2025

Amid increasing privacy restrictions and 40% of Chrome users opting out of third-party cookies already, its imperative for marketers to explore alternative strategies in order to maintain their ability to gather valuable data and insights.

Retail 238

Retail Marketing Technology Presentation 238

Retail TouchPoints

JANUARY 13, 2025

According to the latest data from the National Retail Federation (NRF), merchandise returns are projected to reach an astounding $890 billion in 2024, accounting for approximately 16.9% Optimizing product descriptions across channels.

Retail 298

Retail BigCommerce B2C Channel 298

Retail TouchPoints

NOVEMBER 27, 2024

They also want customer service channels such as chatbots and call centers to provide them with the same level of information and support regardless of how they choose to interact. Digital channels are alive with opportunities to dazzle consumers. But where does that leave your marketing strategies for the humble shop floor?

Events 277

Events Omnichannel Retail Workshop 277

Retail TouchPoints

FEBRUARY 4, 2025

Retailers have access to massive amounts of data, much of which is unstructured ranging from product descriptions and images to customer reviews and in-store video feeds. However, this unstructured data often remains underutilized by current AI systems. Multimodal AI will unlock new insights and value.

eCommerce 302

eCommerce Retail Omnichannel Multi-channel 302

Retail TouchPoints

NOVEMBER 20, 2024

It’s hard to find a topic that all marketers agree on, but if there is one, it’s likely that programmatic ad buying continues to be a dominant channel for advertisers looking to scale. In fact, it will make up the vast majority — over 91% — of the current U.S. digital advertising spend in 2024, according to eMarketer.

Retail 278

Retail Omnichannel Technology Improvements 278

Groove

JANUARY 13, 2025

This shift from manual processes to digital channels enables real-time order processing, inventory management, and personalized pricing. Data Analytics : Real-time insights into purchasing patterns enable better decision-making. Personalized Buying Experiences : AI-driven tools offer tailored product recommendations.

eCommerce Platforms 385

eCommerce Platforms B2B Payment Services eCommerce 385

Retail TouchPoints

MAY 16, 2024

Walmart ’s Data Ventures division has announced the international expansion of the Walmart Luminate data insights platform, beginning with Walmex in Mexico and followed by Walmart Canada later this year. Suppliers that don’t want to pay for a subscription can still access Channel Performance data for free.

Merchant Services 277

Merchant Services Multi-channel Subscription Omnichannel 277

Retail TouchPoints

JUNE 5, 2024

To optimize brand and product discovery across all channels, brands have to optimize their product data. However, many merchants struggle to create, manage and update this data effectively, while integrating it with relevant customer insights.

Customer Loyalty 261

Customer Loyalty Channel eCommerce Recommendation 261

Retail TouchPoints

DECEMBER 17, 2024

Integrating Search Functionality and Inventory Visibility Survey data reveals that two-thirds of consumers say they will leave an ecommerce site and choose another retailer if the item they intended to purchase is out of stock. These capabilities prevent the inconvenience of scrolling through irrelevant or unavailable listings.

eCommerce 260

eCommerce Shipping Costs Supplies Fulfillment 260

Retail TouchPoints

NOVEMBER 22, 2024

Some of the best external loyalty programs today offer this, combining the strengths of both models to engage consumers across multiple channels. By blending Affiliate and CLO programs, retailers gain access to valuable, consented customer data that fosters personalized, relevant experiences.

Banking 277

Banking Travel Consumer Marketing 277

Retail TouchPoints

OCTOBER 11, 2024

“This results in relentless demand for creating engaging content across an increasing number of marketing and ecommerce channels in this digital-first economy. Your brand growth depends on your organization’s ability to deliver optimized content to marketing and ecommerce channels as quickly as possible.”

Webinar 278

Webinar Management Channel eCommerce 278

Retail TouchPoints

JULY 4, 2024

These durable data points can be used for full-funnel targeting and attribution that closes the loop – a marketer’s dream. Retailers want their data to be more ubiquitous across national brand campaigns, while brands want to invest in deterministic and durable signals at scale. But what is it that both sides need to succeed?

Retail 264

Retail Automotive Consumer Marketing 264

Retail TouchPoints

FEBRUARY 14, 2025

For those who arent familiar, Digital PR is the practice of placing trend-led data, quotes and creative within editorial sections of publications, often with a hyperlink back to the brand domain. Data saves time and money. Finding a transparent way to get skincare and haircare products featured is vital. What is Digital PR?

Beauty and Health 232

Beauty and Health Social Media SEO Consumer 232

Retail TouchPoints

JANUARY 13, 2025

The ability to generate creative faster and at scale enabled the brand to improve its marketing reach and impact across different channels, from social media and beyond. The home improvement and DIY retailer created digital twins of 1,700 stores and is updating them several times a day with new operational and inventory data.

Supplies 290

Supplies Improvements Social Media Operations 290

Retail TouchPoints

NOVEMBER 4, 2024

Weiss: Adherence to regulations around data privacy can’t be ignored, and everything should be done to ensure the highest level of security, especially with a user base that is 1 billion+ strong. When a platform like TikTok, which has been such a [powerful channel] for that, is revoked, how much progress will we lose?

Social Media 298

Social Media Channel Marketing Other 298

Retail TouchPoints

OCTOBER 11, 2024

Many shoppers are becoming increasingly interested in choosing ethical brands and caring about how their data is captured and used. The beauty with vision AI and sensing technologies is in the insights that can be drawn without the need for personally identifiable data or images.

Omnichannel 295

Omnichannel Technology Operations Consumer 295

Retail TouchPoints

MARCH 19, 2024

Since implementing a product information management (PIM) solution from Akeneo in January, Zenni Optical has reduced data inconsistency issues across teams by approximately 60% and cut the time needed to manage product data by over 70%.

Management 275

Management B2C B2B Channel 275

Retail TouchPoints

JANUARY 15, 2025

Resilience is achieved by having multiple communication networks, dual acquirer processors, active-active data centers, smart transaction routing, payment orchestration and accepting alternative payment methods. This can be achieved through dual data centers operating in an active-active architecture with auto redundancy built in.

Payment Services 279

Payment Services Merchant Services Payments POS 279

Retail TouchPoints

MAY 7, 2024

Alongside tracking search performance data, analyzing how shoppers use search can deliver deep customer insight for merchants. Yet retailers aren’t making the most of this treasure trove of data — often due to a lack of resources and a reliance on complex, handbuilt integrations between different tools in their ecommerce stack.

eCommerce 264

eCommerce Improvements Information Channel 264

Retail TouchPoints

JULY 10, 2024

At Dyer Brown our approach, regardless of typology, emphasizes pre-design investigation: combining market research and surveys with collaborative stakeholder visioning sessions produces critical data that will inform the design process. Success for a new store location depends on a range of factors.

Retail 261

Retail Social Media Point of Sale Information 261

Retail TouchPoints

AUGUST 8, 2024

When you see the data privacy pop-up at a new site you’re visiting, do you: 1. Read every single word and carefully consider whether these statements reflect your personal standards around privacy and data use?* *You Increasing consumer education on data privacy and simplifying privacy settings are crucial.

Retail 290

Retail Payment Services Consumer Information 290

Retail TouchPoints

FEBRUARY 23, 2023

Leaving law for business, he changed the landscape of the telecom industry through a tech company start-up called Telx, which became the internationally recognized leader in the data center sector and the de facto standard by which the world’s telecom carriers interconnect to one another.

Channel 358

Channel Marketing Social Media Technology 358

Retail TouchPoints

DECEMBER 6, 2024

RTP: How have you used data and insights to inform your approach? We have a comprehensive data-gathering process that includes traditional focus groups, surveys and social listening, alongside retail tests in our stores across the country. Performance and value are now foundational to our entire house of brands.

Apparel 289

Apparel Fashion Social Media Consumer 289

Retail TouchPoints

JANUARY 25, 2024

If data is the new oil, then Walmart is sitting on a gusher. The result — a suite of data insights tools called Walmart Luminate — is now being used regularly by Walmart merchants and suppliers under the banner of the company’s Data Ventures division.

Merchant Services 312

Merchant Services Supplies Consumer Customer 312

Retail TouchPoints

DECEMBER 2, 2024

The National Retail Federation , which combines online and in-store data in its reporting, will share its results for the full five -day BFCM period tomorrow, Dec. Our data revealed that luxury handbags and home appliances — categories with heftier price tags — were the stars of the show, even with modest discounts. billion in U.S.

Merchant Services 279

Merchant Services Apparel Jewelry Mobile 279