How FedEx Leverages its Data and Expertise to Help Merchants Win Post-Purchase
Retail TouchPoints
JULY 23, 2024
Ryan Kelly: So many trends over the past decade — from the surge in residential delivery over commercial delivery to “free shipping” to expectations on click-to-door speeds — have truly shifted the parcel industry. That’s why you’ve got to leverage predictive data, using machine learning in real time, to better anticipate delivery windows.
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