Groove

OCTOBER 22, 2024

This differs from other types of Google PPC advertising, which are typically centered around specific channels. Key Benefits of Using Google Performance Max for eCommerce If you have yet to start using Google Ads Performance Max in your business operations, you may wonder if this setup offers any benefits over other types of ad campaigns.

PPC 315

PPC eCommerce Channel Management 315

Retail TouchPoints

DECEMBER 31, 2024

Welcome to the world of retail returns, an expensive, cumbersome yet essential part of the industry. of all purchased goods were returned to retailers. of all purchased goods were returned to retailers. Customers today want consistent, personalized experiences across channels with multiple payment options and faster refunds.

Payment Services 311

Payment Services Shipping Costs Retail Shipping 311

Retail TouchPoints

NOVEMBER 22, 2024

Amazon has partnered with video commerce platform TalkShopLive to beef up its livestreaming efforts this holiday season with new shows from Martha Stewart, Jennifer Hudson and more. The collaboration will kick off on Black Friday, with TalkShopLive producing a series of new shows for Amazon Live , the e-tailer’s livestreaming service.

eCommerce 277

eCommerce Books Channel Customer 277

Retail TouchPoints

JANUARY 13, 2025

With the holiday season just concluded, the challenge of managing merchandise returns is a reality for many retailers. According to the latest data from the National Retail Federation (NRF), merchandise returns are projected to reach an astounding $890 billion in 2024, accounting for approximately 16.9%

Retail 298

Retail BigCommerce B2C Channel 298

Retail TouchPoints

NOVEMBER 27, 2024

With retail sales bouncing around as the UK economy chugs along, marketers in the sector are seeking the best way to keep their customers happy and prevent them from spending their money in another store. According to a study by UC Today , 90% of consumers expect to have an omnichannel retail experience when we shop.

Events 277

Events Omnichannel Retail Workshop 277

Retail TouchPoints

DECEMBER 17, 2024

Inventory visibility allows ecommerce service providers to track and monitor inventory levels in real time throughout the supply chain. Furthermore, the integration of inventory visibility and search reduces the likelihood of stockouts and overselling while enabling seamless cross-channel fulfillment.

eCommerce 260

eCommerce Shipping Costs Supplies Fulfillment 260

Retail TouchPoints

OCTOBER 23, 2024

While it started with the COVID ecommerce rush, rising operational costs and ongoing margin constraints are continuing to drive brands and retailers toward online marketplaces, otherwise known as third-party commerce (3P commerce). In a survey of 550 retail executives in the U.S.,

Consumer 290

Consumer Multichannel Supplies eCommerce 290

Retail TouchPoints

OCTOBER 11, 2024

Visuals were a natural part of the process when shopping was done in person, but with the rise of ecommerce, they have become an additional task on retailers’ to-do lists — something that has to be created, formatted, edited and uploaded. It’s usable by everyday consumers, and that’s what makes it powerful.”

Webinar 278

Webinar Management Channel eCommerce 278

Steve Dennis

DECEMBER 30, 2024

For the last several years, I’ve made a list of annual predictions for the retail industry, which I share here, on Forbes , and on my podcast. Ive been talking about retails great bifurcation for quite some time, in articles, within my keynote talks , and in my first book. GRADE: A For many brands, flat is the new up.

Retail 167

Retail Multi-channel Department Stores eCommerce 167

Retail TouchPoints

DECEMBER 11, 2024

“With Amazon Autos, were bringing the simplicity and ease customers expect from Amazon to car shopping, one of their largest purchases, while offering dealers a new channel to connect with a broad audience. Once customers select a vehicle, they can secure financing, e-sign paperwork and complete their order, all on the Amazon platform.

Automotive 273

Automotive Payment Services Retail Games 273

Groove

SEPTEMBER 23, 2024

It has been said that it's never a good idea to put all your eggs in one basket, and this sentiment certainly applies to e-commerce marketing. Search engine optimization, PPC advertising, and email/SMS promotion are three core pillars of e-commerce marketing that every online retailer should leverage.

eCommerce Marketing 195

eCommerce Marketing eCommerce PPC SEO 195

Retail TouchPoints

AUGUST 17, 2022

It’s hard to say that 2022 has been the year of ecommerce so far. According to the latest Mastercard SpendingPulse report, ecommerce transactions have declined 1.8% Add the increasing CPC costs at all sorts of paid advertisement channels and harsher competition to that, and you get a not-so-rosy outlook for the market altogether.

eCommerce 363

eCommerce Payment Services Channel Social Media 363

Retail TouchPoints

MARCH 4, 2025

Inflation and economic uncertainty have put pressure on retailers to find creative ways to protect margins while staying competitive. Retailers use it to stay agile, ensuring their prices remain competitive while optimizing revenue and profitability. But in a physical store, the concept can feel less intuitive.

Customer 216

Customer Retail Electronics Operations 216

Retail TouchPoints

JANUARY 13, 2025

Artificial intelligence (AI) has been a headline topic at the National Retail Federations annual Big Show , and NVIDIA is undoubtedly one of the companies leading the industrys innovation in this sector. Generative AI has completely reinvented ecommerce, according to Azita Martin, VP and General Manager of Retail & CPG for NVIDIA.

Supplies 290

Supplies Improvements Social Media Operations 290

Retail TouchPoints

MARCH 14, 2025

While Google remains the dominant driver of organic website traffic for retailers, AI-powered platforms ChatGPT, Perplexity AI, Microsoft Copilot, Meta AI, ByteDance and others are claiming their stake and increasing bot traffic to websites. Consumer Behavior is ChangingIntent is Not For two decades, Google has shaped the way we search.

Retail 179

Retail Customer Experience Technology SEO 179

Retail TouchPoints

MARCH 3, 2025

In the highly competitive retail market, businesses are leveraging technology to strengthen brand loyalty and enhance consumer experiences in ways that only science fiction writers could have imagined 40 years ago. While attackers target retailers across verticals, food- and event-oriented retail have been highly targeted.

Payment Services 207

Payment Services Retail Point of Sale Supplies 207

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

In today’s data-driven world, retail businesses face an increasing demand to streamline operations, improve customer experience, and stay ahead of the competition. A centralized database acts as a single source of truth for all business data, allowing retailers to manage information from multiple channels and locations efficiently.

eCommerce Platforms 111

eCommerce Platforms Multi-channel Retail eCommerce 111

Retail TouchPoints

JANUARY 7, 2025

The retailer has appointed Richard Westenberger as interim CEO in addition to his responsibilities as Senior EVP, CFO and COO. The retailers brands include OshKosh BGosh, Little Planet and Skip Hop. Westenberger joined Carters in 2009 and has held his current titles since March 2024.

Apparel 277

Apparel Channel eCommerce Retail 277

Retail TouchPoints

NOVEMBER 29, 2024

and European retailers have observed – and, often, participated in – the social-commerce explosion happening in China and elsewhere in the Asia-Pacific region (APAC) while wondering if, when, and to what extent the same thing would happen at home. For retailers, that’s a good thing. For the last half decade, U.S.

Social Media 278

Social Media Beauty and Health Payment Services Consumer 278

Retail TouchPoints

SEPTEMBER 18, 2023

Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon , is celebrating his 10th anniversary with the company this year, and so he kicked off the fourth annual Amazon Accelerate conference for sellers by comparing the differences between the ecommerce platform today and 10 years ago.

Payment Services 321

Payment Services eCommerce Shipping Costs Multi-channel 321

Retail TouchPoints

DECEMBER 2, 2024

retail sales (excluding automotive) up 3.4% on Black Friday according to Mastercard SpendingPulse , which measures in-store and online retail sales across all payment types. Online sales saw an even bigger bump, with Adobe Analytics reporting a new milestone for ecommerce on Black Friday as consumers spent a record $10.8

Merchant Services 279

Merchant Services Apparel Jewelry Mobile 279

Retail TouchPoints

OCTOBER 31, 2024

Millennial and Gen Z-focused fashion retailer Revolve Group is bringing its Revolve and FWRD brand segments to new channels this holiday season, including a pop-up shop at The Grove in Los Angeles and within the new fashion styling game Bellemint. 4, 2025, the retailer will host a holiday shop at The Grove shopping center.

Games 278

Games Fashion Mobile Accessories 278

Retail TouchPoints

MARCH 25, 2024

The ecommerce industry has experienced rapid growth in recent years, with global sales reaching an estimated $5.8 The same study suggests this trend is only expected to continue: by 2027, the global retail ecommerce market is projected to grow by 39% and surpass the $8 trillion mark. It should come as no surprise that the U.S.

eCommerce 312

eCommerce Small Business Retail Shipping Costs Retail 312

Retail TouchPoints

SEPTEMBER 6, 2024

Every retail ecommerce business — whether just starting out or well-established — reaches the point when adopting a more mature product information management (PIM) strategy becomes crucial to reach the next level of growth. More mature retailers, rooted in legacy PIM methods, often need to modernize their now-outdated practices.

Information 264

Information eCommerce Retail Document 264

Retail TouchPoints

MARCH 3, 2025

Whether it be bedding, bath towels or a new jogger set, Cozy Earths products aim to create a sense of sanctuary luxurious, ultra-soft products that enhance the best part of your day, Davis explained in an interview with Retail TouchPoints. Historically, the brand used Klaviyo for email and Attentive for SMS.

Customer 260

Customer Marketing Channel Customer Retention 260

Groove

OCTOBER 5, 2024

Half of marketers report that email marketing is their most impactful channel. We will walk you through choosing the best eCommerce email platform for your needs. Here are some important areas to consider: eCommerce Integration Look at other eCommerce services that the email provider works well with.

eCommerce 332

eCommerce Marketing Merchant Services Demo 332

Retail TouchPoints

JANUARY 15, 2025

Cards have become by far the most popular payment method, with contactless now accounting for most purchases made at retail stores. Payments Orchestration Adding a payment orchestration layer is another effective way to improve ecommerce payment processing resilience. This requirement is spreading to other regions and countries.

Payment Services 279

Payment Services Merchant Services Payments POS 279

Retail TouchPoints

FEBRUARY 21, 2025

As connected TV (CTV) rapidly becomes the dominant method for consuming television, it also has becomethe fastest-growing ad channel in the U.S. One, because they need diversification and theyre looking for new channels that can provide it. accounting for one in every 10 dollars spent on digital advertising, according to Emarketer.

Channel 267

Channel Marketing Presentation Social Media 267

Forrester eCommerce

NOVEMBER 22, 2023

Retail media's challenges signal growing pains unlike to other channels. Read more on Forrester's insights for this holiday season.

Retail 431

Retail Channel Other B2C 431

Retail TouchPoints

JANUARY 17, 2025

Even as Walmart s Birkin dupe dubbed the Wirkin continues to sell like hotcakes , the retailer has announced a new deal that will give its customers access to the real thing. Additionally, Rebag promised 100 items that will be available exclusively to Walmart customers.

Jewelry 278

Jewelry Customer Channel Retail 278

Retail TouchPoints

JANUARY 12, 2024

For online retailers that want to stay relevant and competitive, it’s important to stay on top of the latest trends and strategies. Social commerce value will keep on growing. The value of social commerce continues to grow rapidly and is shaping the future of online retail.

Social Media 320

Social Media Beauty and Health Multichannel eCommerce 320

Retail TouchPoints

FEBRUARY 23, 2023

However, many of these platforms proved to be fraught with poorly executed, friction-filled ecommerce capabilities. This new technology represents something previous iterations of influencer and creator ecommerce did not — it represents the true convergence of entertainment and shopability.

Channel 358

Channel Marketing Social Media Technology 358

Retail TouchPoints

JUNE 23, 2023

YouTube will launch a live commerce shopping channel in South Korea on June 30, 2023, according to reporting by the Yonhap news agency as well as other publications. The channel, which will debut with approximately 30 brands, will mark YouTube’s first official shopping channel anywhere in the world.

Channel 278

Channel Shopify Information Other 278

Retail TouchPoints

JANUARY 30, 2025

Our shoppers require and deserve better experiences online and in-store, said Greg Rush, President of Houchens Food Group in a statement, Additionally, our retail operations team needs a platform that makes it easier for both our banner and store-level staff to digitally support our shoppers. eGrowcery, which operates in the U.S.

Customer 263

Customer eCommerce Platforms Operations Technology 263

Retail TouchPoints

MAY 14, 2024

Today’s consumers, especially Gen Z ( 73% ) and millennials ( 62% ), prefer to buy from a brand that offers interactive experiences that go beyond the standard ecommerce grid. Qurate Retail’s New App and FAST Channel Qurate Retail’s Sune shopping app. While livestreaming has yet to take off in the U.S.

Social Media 330

Social Media eCommerce Channel Events 330

Retail TouchPoints

SEPTEMBER 12, 2024

But while there may be more price comparing and deal hunting this holiday season, consumers will still expect stellar experiences as they browse and buy across channels. Retail TouchPoints interviewed 12 experts who shared their predictions for the 2024 holiday season. In the key grocery category, Placer.ai A recent Placer.ai

Retail 306

Retail Merchant Services Channel Consumer 306

Retail TouchPoints

OCTOBER 24, 2024

Marketers’ traditional funnel-shaped operating model has been completely upended by the evolving and expanding world of ecommerce. said Michael Krans, VP of Retail Media at Macy’s at the IAB summit. “I Instead, many brands are getting lost in a sea of sameness.

Merchant Services 261

Merchant Services Shipping Costs Payment Services Payments 261