Retail TouchPoints

OCTOBER 13, 2022

To win in the uber-competitive luxury game, companies need more than just recognizable brand names and fashionable seasonal lines,” said Stefano Galassi, an open innovation adviser for luxury brands. Customer centricity and elevated personalization add a layer to the products themselves that can help a brand stand out in a sea of players.”.

Payment Services 263

Payment Services Fashion Travel Information 263

Retail TouchPoints

MARCH 5, 2024

The brand could easily take cues from its fashion peers and tap into the growing supply of emerging Y2K-obsessed content creators to drive buzz. Kristen D’Arcy: From a True Religion perspective, we try to sit at the intersection of culture, commerce and fashion. The entire Go There campaign was fashioned around consumer insights.

Fashion 242

Fashion Travel Multi-channel Games 242

Retail TouchPoints

MAY 29, 2020

Fashion retailers were hit hard by the COVID-19 outbreak, but the industry may have found a silver lining: an influx of new e-Commerce customers. This data frames the fashion industry’s recovery roadmap: work to retain new customers, and keep the former single-channel customers shopping online.

eCommerce 181

eCommerce Fashion Customer Retail 181

Retail TouchPoints

DECEMBER 13, 2021

I think people are getting tired of using the word omni — it’s really “channel-less.” The customer doesn’t think in channels, so [the question becomes] how can the retailer stop operating in channels? On the digital side, it’s that continued journey to channel-less and frictionless. Take for example CDPs.

Channel 176

Channel Omnichannel Retail Merchant Services 176

Retail TouchPoints

JANUARY 19, 2022

Prior to Paper Source, Park’s roles including a nine-year tenure at Hong Kong-based DFS , a division of LVMH , where she launched the company’s first global ecommerce site for fashion, beauty, accessories and spirits, serving China, Korea, Japan, Southeast Asia, Europe, the Middle East and the U.S.

Fashion 290

Fashion Social Media Accessories Subscription 290

Omnisend

MARCH 29, 2021

If ever any industry fully embraced ecommerce, it’s fashion. According to Shopify’s Fashion Industry Report , the fashion industry will reach a whopping $713 billion by next year. That number is largely influenced by the industry’s domineering growth, as indicated by ecommerce fashion industry statistics from Statista.

Fashion 148

Fashion eCommerce Omnichannel Clothing 148

Ecommerce Platforms

DECEMBER 4, 2017

Have you encountered a chance to move into the world of omnichannel selling? A physical retail hardware store selling a handful of items online reflects that of an omnichannel experience. When you own an online or retail store, the question isn't if you're going to implement omni channel strategies. Chances are you have.

Channel 344

Channel Omnichannel WooCommerce Clothing 344

Retail TouchPoints

JUNE 11, 2020

A key feature of this “Next Normal” will involve advances in omnichannel, which Brendan Witcher, Principal Analyst for Digital Business Strategy at Forrester , noted is in its first or second inning. Today’s consumers are agnostic to channels. Digital is everywhere and it’s ubiquitous,” said Witcher.

Consumer 302

Consumer Omnichannel Payment Services Fulfillment 302

Retail TouchPoints

FEBRUARY 14, 2022

URBN operates a portfolio of fashions brands, including Anthropologie , BHLDN , Free People , FP Movement , Terrain , Urban Outfitters, Nuuly and Menus & Venues. Pierrel will report directly to Sheila Harrington, Global CEO of the Urban Outfitters and Free People Group within URBN.

Omnichannel 250

Omnichannel Fashion Operations eCommerce 250

Retail TouchPoints

JUNE 27, 2023

Lima-Guinehut brings more than 20 years of omnichannel experience to the role. She will lead the retailer’s global merchandising, sourcing and design strategy as well as the brand’s piercing business.

Fashion 260

Fashion Omnichannel Channel Operations 260

Retail TouchPoints

JULY 1, 2021

As the department store sector aims to reinvent itself for retail’s digital age, iconic retailer Neiman Marcus Group (NMG) is investing rapidly in technologies that will elevate its integrated luxury retail strategy across all channels. So how does NMG see these digital investments leveling up its omnichannel game?

Omnichannel 261

Omnichannel Technology Channel Department Stores 261

Retail TouchPoints

FEBRUARY 7, 2023

These consumers are using digital channels and experiences to discover and engage with once out-of-reach luxury brands. Many members of this young, savvy demographic are exchanging their dependence on fast-fashion destinations like SHEIN , choosing to invest in quality over quantity. At Alibaba’s recent 11.11

Payments 282

Payments Omnichannel Payment Services Consumer 282

Retail TouchPoints

JANUARY 29, 2021

For Vietnamese retail management firm Au Chau Fashion and Cosmetic Company (ACFC) , the rapid adoption of online shopping spurred by COVID-19 store closures offered an opportunity to beef up the omnichannel experience across its suite of international brands. .

Management 261

Management Payment Services Other Magento 261

Retail TouchPoints

FEBRUARY 1, 2021

Another, a fashion brand with product stuck in closed retail locations, had to shift distribution models to meet a surge in online demand. Omnichannel shopping. In 2021, omnichannel excellence will continue to become an essential point of differentiation, particularly for those retailers that don’t own their category.

Customer Experience 297

Customer Experience Customer Omnichannel Social Media 297

Optimizely

JULY 10, 2018

Between work emails, catching up with friends on the other side of the world, flash sales from fashion brands, the seven daily emails from Amazon, and the confirmation of orders I’ve placed, my inbox is never even close to reaching zero. Email has reached a saturation point as a channel. Sometimes I feel like I’m drowning in emails.

Marketing 236

Marketing Social Media eCommerce Shopping Carts 236

Groove

OCTOBER 5, 2024

Integrating SMS with Other Channels: For maximum impact, integrate SMS with other marketing channels like email and social media. This omnichannel approach creates a unified and cohesive experience for your customers.

eCommerce 323

eCommerce Marketing Social Media Shopify 323

Retail TouchPoints

NOVEMBER 7, 2023

WHP’s global strategy for Express includes a full omnichannel launch beginning in 2024, with the opening of flagship stores and ecommerce channels featuring men’s and women’s apparel plus categories including footwear, intimates and accessories.

Toys 248

Toys Retail Accessories Apparel 248

Retail TouchPoints

JULY 6, 2022

as its official retailer across all channels in India. Reliance Retail calls itself India’s largest fashion destination, boasting 1,900 Reliance Trends stores under various banners, and also operates the JioMart online grocery business that serves more than 200 cities. has named Reliance Retail Ltd. in a statement.

Multi-channel 261

Multi-channel Consumer Electronics Fashion Retail 261

Retail TouchPoints

JANUARY 9, 2023

We take a balanced approach to merchandise receipts and remain committed to offering fashion and value across nameplates and channels, with the capacity to adjust in-season buys and chase into areas of strength. These shops, located closer to customers, can serve as omnichannel hubs.

Department Stores 232

Department Stores Omnichannel Operations Fashion 232

Fabric

MARCH 14, 2023

Welcome to The Modern Retailer’s Guide To Dropshipping Fashion and Apparel. In Part 1 of this two-part series, we’ll cover the basics of dropshipping and explore the reasons why every fashion retailer should consider switching from a traditional retail model to an asset-light dropship model. Let’s dive in!

Apparel 130

Apparel Fashion Shipping Costs eCommerce 130

Retail TouchPoints

JULY 26, 2024

Tuckernuck , an omnichannel lifestyle retail brand that sells classic yet unique apparel and gifts, needed a scalable advertising channel that it could rely on to drive significant performance during the peak holiday season.

Apparel 223

Apparel Fashion Omnichannel Channel 223

Retail TouchPoints

MAY 18, 2023

“A well-crafted data strategy is the elixir to growth, especially for fast-growing brands with a strong omnichannel strategy,” Lisbona said in an interview with Retail TouchPoints. Building a Foundation for Growth With rapid buzz comes a distinct need to understand and respond to demand, especially as new sales channels launch.

POS 258

POS Channel B2C Social Media 258

Retail TouchPoints

JANUARY 28, 2021

French ready-to-wear brand Zadig & Voltaire has centralized inventory planning and purchasing processes across its brick-and-mortar and digital channels with the deployment of allocation, replenishment and buying solutions from Aptos. Zadig & Voltaire is doing just that as they build a global, omnichannel-ready retail model.”.

Omnichannel 206

Omnichannel Point of Sale Fashion Supplies 206

Retail TouchPoints

JUNE 22, 2023

The brand uses a combination of Facebook, Instagram, YouTube, TikTok and even other channels, and adjusts its approach based on its goals and changing consumer behaviors. “In In marketing, it’s not about one channel or another; you need the portfolio because things can change,” Preis explained.

Customer 265

Customer Consumer Clothing eCommerce 265

Retail TouchPoints

JANUARY 27, 2023

This diverse group of influential men from the worlds of sports, entertainment, business and activism will promote the digital luxury platform’s marketing campaigns and product launches, create custom content for Saks’ digital channels, and attend and host both virtual and in-person events.

Fashion 273

Fashion Events Recommendation Channel 273

Fabric

MARCH 14, 2023

Welcome to Part 2 of The Modern Retailer’s Guide To Dropshipping Fashion and Apparel. In Part 1, we covered the basics of dropshipping and explored the reasons why every fashion retailer should switch from a traditional retail model to an asset-light dropship model. 5 Tips and Strategies for Dropshipping Fashion and Apparel 1.

Apparel 130

Apparel Fashion Shipping Costs Merchant Services 130

Retail TouchPoints

JUNE 7, 2023

In its latest move to appeal to the masses , Victoria’s Secret is expanding its assortment on Amazon Fashion to include lingerie and apparel. Following the success of previous product launches, we have continued to expand our assortment offering with Amazon Fashion and it remains a natural extension of our owned channels.”

Apparel 267

Apparel Fashion Channel Customer 267

BigCommerce

MAY 4, 2018

Marketing, IT and development teams all block hotel rooms near one another, jetting off to hear what’s new and what’s next in their channel before heading out for drinks and dinner that night. A few years ago, the team decided to launch a direct-to-consumer channel. What to Know Before You Go: Skullcandy is a true omnichannel business.

Workshop 419

Workshop Presentation eCommerce Payment Services 419

iVend

MARCH 14, 2022

Optical retail straddles two worlds – optical retail stores are part medical practice, with prescription lenses, and part fashion retailer, selling designer frames and sunglasses. According to the Association for Customer Loyalty, one of most effective tools for branding is omnichannel retailing.

Omnichannel 98

Omnichannel Retail Channel Customer Retention 98

Optimizely

DECEMBER 20, 2018

If you’re trying to stand out in fashion ecommerce , for example, it’s super tough. Customers trust fashion marketplace Need Supply to curate the latest styles for them because their editorials read just like the kind of articles you’d get in high fashion magazines like Vogue.

Online Retail 259

Online Retail Marketing Retail Fashion 259

Retail TouchPoints

JULY 14, 2021

Suppliers are breaking down their demand forecasts geographically, while retailers are breaking them down by channel. While CPGs are looking at geography, retailers are largely looking at specific channels. Is this flawed in an omnichannel era? Minkow: This is a very complicated problem in an omnichannel era.

Shipping Costs 261

Shipping Costs Omnichannel Channel Recommendation 261

Retail TouchPoints

OCTOBER 10, 2024

Because the reality is, most consumers are not going to bother to learn about your products as much as you want them to, particularly in fashion, especially if it’s an impulse buy. The solution also supports omnichannel offerings such as buy online, pick up in-store (BOPIS) by improving how the retailer tracks inventory across the chain.

Supplies 245

Supplies Retail Payment Services Apparel 245

Retail TouchPoints

SEPTEMBER 6, 2022

strikes Gen Z as cumbersome, slow and old-fashioned. That’s why Synchrony partnered with payments startup Skipify, which enables purchases instantly across email, text, social and other channels. Customize physical stores to the omnichannel experience. They want shopping to be fast and fun — less of a process.

Merchant Services 264

Merchant Services Payment Services Omnichannel Financial Services 264

Retail TouchPoints

MARCH 6, 2024

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Returns are a major cost of doing retail business of any kind, but especially online.

Customer Experience 265

Customer Experience Shipping Costs eCommerce Improvements 265

Retail TouchPoints

SEPTEMBER 16, 2022

As a result, brands such as Aerie and Bubble are putting consumer insights at the center of their decisions to ensure they’re forming the right partnerships and embracing the right engagement strategies across channels. With fashion being the biggest perpetrator of waste, retailers like Forever 21 are focused on taking action.

Social Media 323

Social Media Retail Games Consumer 323

Retail TouchPoints

NOVEMBER 6, 2023

After a successful partnership with Pacsun, the fashion brand opened its first U.S. On-Trend Styles: “Delivering on-trend fashion continues to be the cornerstone of our business and the focus of our strategy for the holiday season and through 2024,” Dres explained. 2023 was a critical year in Princess Polly ’s growth story.

Fashion 241

Fashion Omnichannel Consumer Operations 241

Optimizely

APRIL 30, 2019

The most common use of text marketing at the moment is shipping notifications, but this is just one way to connect with customers through such an exciting channel. The advantages of using SMS as a marketing channel include: Speed: immediate delivery and fast open times. It’s important to not overuse SMS as a channel.

Marketing 268

Marketing eCommerce B2C Mobile 268