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Retailers Increasingly Turning to Third-Party Resources to Handle Fulfillment

Retail TouchPoints

Store-based fulfillment of customer orders got an enormous boost during the COVID pandemic, when both curbside pickup and delivery offerings became survival tactics for so many retailers. Want to find out more about how retailers are meeting omnichannel and fulfillment challenges?

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3 Ecommerce Logistics Trends that are Changing Retail Right Now

Retail TouchPoints

The same study suggests this trend is only expected to continue: by 2027, the global retail ecommerce market is projected to grow by 39% and surpass the $8 trillion mark. Connectivity in ecommerce logistics involves creating robust links to various selling channels, significantly enhancing a company’s ability to reach customers effectively.

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Is Your Fulfillment Strategy Healthy Enough to Keep Pace with Customer Expectations?

Retail TouchPoints

By my recollection, the world of flexible fulfillment hit an inflection point about 15 years ago. It was at that point that putting the technology and operations in place to fulfill from an increasingly complex supply chain network embarked upon its next frontier. Let’s start with demand forecasting and inventory deployment.

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4 Key Point-of-Sale Trends for 2024

Retail TouchPoints

“Many systems can now identify sales trends, understand customer behavior and gauge employee performance. The integration of real-time customer feedback mechanisms and predictive analytics tools are other exciting developments, allowing businesses to proactively adapt to customer needs and trends.

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The Rise of Omnichannel Fulfillment: Dynamic Fulfillment Networks Create Opportunities for Brands

Retail TouchPoints

Single- or even two-warehouse fulfillment approaches force brands to choose between 1. To meet consumer expectations, brands are designing flexible, dynamic fulfillment strategies to deliver at the speed and cost consumers demand. Rise of Omnichannel Fulfillment. Use free tools to understand market trends.

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NOT Your Dad’s Supply Chain: 4 Trends Every Retail Exec Should Know for 2024

Retail TouchPoints

These four emerging trends elevate the urgency for supply chain execs to move distributed order management (DOM) to the top of their lists. #1: When we talk about omnichannel order fulfillment , there can be a mistake in thinking it’s just about online. Each channel has a distinct experience for the user and value to the business.

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6 Trends Driving Store Design Innovation in 2024

Retail TouchPoints

Retail TouchPoints asked experts across the store design, experience and technology realms to share the trends they believe will drive brick-and-mortar innovation. Trend 3: Store Design Teams Become ‘Experience Teams’ When a brand decides to open a new store, the design team cannot work within its own silo.