Groove

NOVEMBER 8, 2024

Channel-Specific Requirements: Online marketplaces have varying rules that merchants need to follow. Creating and using standardized data-entry processes can help ensure consistency in product feeds across channels. Our feed management tools can help ensure that feed listings are accurate and complete.

Management 355

Management eCommerce Merchant Services Channel 355

Retail TouchPoints

JANUARY 13, 2025

Retailers need to continue to focus on enhancing the digital product discovery experience, especially as more and more channels arise for consumers to discover and purchase their products. Optimizing product descriptions across channels. Al Williams is GM and VP, B2C, at BigCommerce.

Retail 298

Retail BigCommerce B2C Channel 298

Groove

JANUARY 13, 2025

Introduction The explosive growth of wholesale B2B eCommerce is transforming how businesses operate in the wholesale industry. This shift from manual processes to digital channels enables real-time order processing, inventory management, and personalized pricing. Conclusion Wholesale B2B eCommerce is reshaping the wholesale industry.

eCommerce Platforms 385

eCommerce Platforms B2B Payment Services eCommerce 385

Retail TouchPoints

JANUARY 9, 2025

In fact, theres every sign that AI is becoming part of peoples workflows both inside and outside the retail industry, which will pave the way for even greater acceptance by both consumers and industry in 2025. is still uncertain, the impact of social channels overall on retail sales continues to explode, and thats not expected to stop.

Supplies 289

Supplies Shipping Costs B2C Channel 289

Retail TouchPoints

NOVEMBER 29, 2024

There’s more time to experiment, to determine if and how social commerce best works for you, and to understand what systems and data you need to exploit and foster what is certainly an important emerging retail channel, regardless of geography and culture. influencer).

Social Media 278

Social Media Beauty and Health Payment Services Consumer 278

Retail TouchPoints

NOVEMBER 27, 2024

They also want customer service channels such as chatbots and call centers to provide them with the same level of information and support regardless of how they choose to interact. Digital channels are alive with opportunities to dazzle consumers. But where does that leave your marketing strategies for the humble shop floor?

Events 277

Events Omnichannel Retail Workshop 277

Retail TouchPoints

OCTOBER 11, 2024

“This results in relentless demand for creating engaging content across an increasing number of marketing and ecommerce channels in this digital-first economy. The AI we’re talking about today, for the first time ever, is widely accessible, user-friendly and applicable to all industries and actions.

Webinar 278

Webinar Management Channel eCommerce 278

Groove

DECEMBER 11, 2024

Why a Strong eCommerce Email List Matters eCommerce email marketing is one of the most important channels to generate traffic, conversions, and revenue for many businesses. In fact, email marketing has the highest ROI of any digital marketing channel, generating an average of $42 for every $1 spent.

eCommerce 317

eCommerce Social Media White Paper Seminar 317

Retail TouchPoints

NOVEMBER 26, 2024

Cross-Channel Consistency An offshoot of this convenience theme is consistency. Consumers purchase from a variety of channels and while email remains a primary channel for driving consumer purchases, SMS, social media platforms and mobile apps also drive substantial numbers of sales, too.

Consumer 290

Consumer Channel Social Media Mobile 290

Retail TouchPoints

JUNE 18, 2024

Amazon has teamed up with media investment company GroupM to co-develop original, shoppable content for the new Amazon Live free ad-supported TV (FAST) channel , which launched in April 2024 on Amazon’s Prime Video and Freevee streaming TV services. The mobile experience that sits alongside Amazon Live’s streaming TV content.

Channel 264

Channel Mobile Demo Travel 264

Retail TouchPoints

OCTOBER 23, 2024

The benefits of having access to a near-limitless supply of unowned inventory (on the retailer side) and having access to other brands’ and retailers’ sales channels (on the brand side), has been compelling to put it mildly. This becomes particularly important as brands expand the number and type of channels they are selling through.

Consumer 290

Consumer Multichannel Supplies eCommerce 290

Retail TouchPoints

FEBRUARY 23, 2023

Entirely new industries were created as a result — influencer marketing agencies sprung up to connect brands and products with influencers, and affiliate marketing companies developed platforms featuring curated products from a variety of different brands and manufacturers that could be made available to influencers who met certain criteria.

Channel 358

Channel Marketing Social Media Technology 358

Retail TouchPoints

OCTOBER 11, 2024

The retail industry holds influence above many others. Likewise, the retail industry is in a unique place to transform with a mindfulness around privacy. Vision AI is supporting the retail industry in this way, too.

Omnichannel 295

Omnichannel Technology Operations Shipping Costs 295

Retail TouchPoints

JULY 16, 2024

Within the retail industry, staff training, teaching and upskilling is a widely recognized challenge. First, the retail industry continuously demonstrates some of the highest staff turnover rates , especially for frontline workers. Regular Updates and Consistent Product Development Retail industry standards develop rapidly.

Retail 260

Retail Operations Document Management 260

Retail TouchPoints

DECEMBER 31, 2024

Welcome to the world of retail returns, an expensive, cumbersome yet essential part of the industry. Customers today want consistent, personalized experiences across channels with multiple payment options and faster refunds. She has a Bachelor of Science (BS) degree in Industrial Engineering from Georgia Institute of Technology.

Payment Services 311

Payment Services Shipping Costs Retail Shipping 311

Retail TouchPoints

JANUARY 13, 2025

Artificial intelligence (AI) has been a headline topic at the National Retail Federations annual Big Show , and NVIDIA is undoubtedly one of the companies leading the industrys innovation in this sector.

Supplies 290

Supplies Improvements Social Media Operations 290

Retail TouchPoints

FEBRUARY 4, 2025

The retail industrys rapid adoption of generative AI technologies will continue in 2025. In 2025, four key trends will drive the adoption of gen AI in the retail industry: 1. Throughout 2024, many retailers moved gen AI projects from pilots into production. Multimodal AI will unlock new insights and value.

eCommerce 302

eCommerce Retail Omnichannel Multi-channel 302

Retail TouchPoints

JANUARY 2, 2025

20, 2024) It was another rocky year for retail industry mergers, with Walgreens paying out over $190 million over a previous failed merger and the fizzling out of the $24.6 The brand also has been dealing with the repercussions of its efforts to beef up its direct-to-consumer (DTC) channel. Walgreens Agrees to $192.5M consumers wallet.

Retail 278

Retail Payments Payment Services Supplies 278

Retail TouchPoints

NOVEMBER 4, 2024

RTP: As someone in this industry, what is your opinion on the TikTok ban? When a platform like TikTok, which has been such a [powerful channel] for that, is revoked, how much progress will we lose? RTP: Wouldn’t you say that last one is always true though, even when there isn’t the risk of one of the channels going away?

Social Media 298

Social Media Channel Marketing Other 298

Retail TouchPoints

MARCH 5, 2025

While marketers can breathe easy now, the industry still has every reason to limit their reliance on third-party cookies and prioritize efforts to adapt to new ways of tracking and measuring user behavior. After years of teasing out the impending deprecation of third-party cookies, it turns out Google is keeping cookies after all.

Retail 238

Retail Marketing Technology Presentation 238

Retail TouchPoints

FEBRUARY 14, 2025

For the beauty industry, staying authentic isnt a nice idea, its a business imperative. When working with true Digital PR specialists, a challenger brand can expect to see both brand and digital optimization undertaken in one service, rather than trying to merge two separate channels at extra expense.

Beauty and Health 232

Beauty and Health Social Media SEO Consumer 232

Forrester eCommerce

OCTOBER 5, 2023

The Hollywood strikes put generative AI's impact on creative roles into the spotlight. Learn some of the long-term implications in this post.

Channel 396

Channel B2C B2B Marketing 396

Groove

FEBRUARY 4, 2025

Ethan is an industry expert in eCommerce, e-marketing, and the dynamic technologies behind them. When Ethan isnt obsessing over SEO, conversion rates and eCommerce architecture at Groove Commerce, he can be found speaking as an industry authority, both nationally and internationally.

B2B 289

B2B eCommerce Merchant Services Magento 289

Groove

DECEMBER 7, 2024

With the prevalence of social media, businesses are constantly feeding unique and engaging content to their audiences through a variety of channels and consumers are beginning to expect this from brands. Establish Trust To help establish consumer trust, we recommend positioning your brand as an industry expert.

eCommerce 328

eCommerce Marketing Social Media White Paper 328

Retail TouchPoints

NOVEMBER 20, 2024

It’s hard to find a topic that all marketers agree on, but if there is one, it’s likely that programmatic ad buying continues to be a dominant channel for advertisers looking to scale. Larger RMNs can afford to invest in the specialized talent, hardware and resources needed to stay competitive in a marketplace dominated by industry giants.

Retail 278

Retail Omnichannel Technology Improvements 278

Retail TouchPoints

MARCH 5, 2025

Her knowledge and hands-on approach to driving these areas of the Davids Bridal business will be critical in the companys efforts to expand into new categories, and even new media channels, following its second bankruptcy in 2023.

PayPal 214

PayPal Omnichannel Customer Experience Technology 214

Retail TouchPoints

DECEMBER 17, 2024

If AI agents take off in the way that many industry insiders and analysts predict they will, it could lead to seismic changes in the way people shop. This is more than just some gimmicky new tech. OpenAI CEO Sam Altman called AI agents the next giant breakthrough in a recent Reddit ask-me-anything session.

Merchant Services 289

Merchant Services Consumer Social Media Retail 289

Retail TouchPoints

FEBRUARY 12, 2025

CTV ad formats and capabilities integrate into other digital advertising channels and, in turn, can support a more robust set of business goals. And when asked to share the CTV advertising capabilities that are most beneficial to their business, 47% called out its integration with other ad channels and touch points.

Social Media 191

Social Media Channel Webinar Marketing 191

Retail TouchPoints

MARCH 4, 2025

Retailers should use these channels to explain the why behind pricing shifts and reassure customers theyre getting the best value. Oren holds an MBA from the Kellogg School of Management at Northwestern University and a BS in Operations Research and Industrial Engineering from Cornell University. She has worked with leading U.S.

Customer 216

Customer Retail Electronics Operations 216

Retail TouchPoints

NOVEMBER 3, 2023

Digital is not a channel, platform or technology — it’s a business driver,” said Preis. Digital Through and Through Now, even though brick-and-mortar retail has regained some of its luster post-pandemic, Anthropologie is still very much a digital-first organization.

Channel 278

Channel Apparel Customer Marketing 278

Forrester eCommerce

FEBRUARY 24, 2021

It was obvious that industry consolidation was accelerating, major distributors were diversifying, and private equity was getting more interested in transforming the industry. I made a prediction in January of 2018 that IT distributor disruption would continue.

Channel 505

Channel Customer Experience B2B Omnichannel 505

Retail TouchPoints

JANUARY 15, 2025

Each sales channel (till, self-checkout, queue-busting, customer service desk) can be designed to use different communication methods and processing paths, ensuring that a single failure wont disable all in-store payment options. James Stark is Head of Direct Sales UK – Enterprise, Merchant Services at Worldline.

Payment Services 279

Payment Services Merchant Services Payments POS 279

Retail TouchPoints

DECEMBER 2, 2024

For an industry that is often concerned with margins, especially ahead of rising costs in 2025, this percent increase is a game-changer.” While foot traffic remains a cornerstone for measuring offline performance, today’s shoppers are increasingly expecting a seamless experience across all channels ,” Shasteen added.

Merchant Services 279

Merchant Services Apparel Jewelry Mobile 279

Retail TouchPoints

DECEMBER 23, 2024

The topic of artificial intelligence continues to make waves across industries. She has over a decade of retail digital marketing experience and has worked in multiple roles to passionately uncover insights that shape engagement and revenue-driving cross-channel strategies.

Marketing 182

Marketing Demo Retail Reference 182

Forrester eCommerce

JUNE 26, 2020

I’ve been researching B2B pricing and its important role in digital transformation for industrial manufacturers. Industrial manufacturers already manage a complex matrix of price lists. New “as a service” business models offer opportunities for manufacturers, but they can also increase margin risk.

B2B 474

B2B Management Channel Customer 474