Optimizely

APRIL 28, 2017

As shoppers move away from traditional brick-and-mortar stores and are increasingly found on digital channels , brands need to figure out how to best allocate their annual marketing budget to accommodate this surge. last year according to Internet Retailer. last year – they too have only so much to spend on acquisition.

Omnichannel 170

Omnichannel Internet Retail Channel eCommerce 170

Optimizely

FEBRUARY 6, 2018

One example of the successful use of email marketing automation and customer segmentation is internet retailer BustedTees , which initially personalized its email newsletters according to the time zone each customer is in. Personalize across channels to increase revenue.

Marketing 277

Marketing B2C Customer Data Channel 277

BigCommerce

FEBRUARY 1, 2018

By probing into all of the different social media channels out there, you’ll start to identify how potential customers talk about your product or industry as a whole. Startup Slack Channel. Bootstrapped Chat Slack Channel. Side Project Slack Channel. SmallBiz Slack Channel. BigCommerce Facebook Community Group.

Marketing 354

Marketing Social Media eCommerce Arts 354

BigCommerce

DECEMBER 20, 2017

Here are the top 19 ecommerce growth strategies recommended by Internet Retailer 1000 brands and the experts that advise them, in order of priority. Omni-Channel Management. Krista Fabregas, Editor, Ecommerce & Retail, FitSmallBusiness. And this post is the culmination of that information. New Content Types & SEO.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Retail TouchPoints

MARCH 31, 2022

Brand loyalty is fading fast as shoppers constantly examine new options and are more open to new brands, new distribution channels and new innovations. We call this Shopper Promiscuity, with a propensity toward curiosity, experimentation, and risk-taking.

Marketing 274

Marketing Online Retail Information Consumer 274

BigCommerce

SEPTEMBER 5, 2018

Not only has Cyber Monday become one of the most popular days to shop throughout the entire year, it now also leads the way in a variety of retail categories, particularly when it comes to online sales, as seen below: Image Source: Statista.com. As the Monday following Thanksgiving, this retail holiday can go late.

Marketing 411

Marketing Mobile Shopping Carts Merchant Services 411

Optimizely

MARCH 28, 2017

In fact, a study conducted by Internet Retailer on 33 brands running winback campaigns revealed that 45% of customers who received a winback campaign opened a subsequent message from the brand. DO: Consider reaching out on other channels. The key is crafting a winback campaign that addresses your customers’ individual needs.

Internet Retail 186

Internet Retail Channel Customer Download 186

Retail Technology Review

NOVEMBER 7, 0760

For many a business, encouraging customers to embrace newer, online-based communication channels is a key aim in plans to cut costs and increase business efficiency.

Channel 96

Channel Technology Customer Internet Retail 96

Retail TouchPoints

MARCH 25, 2021

One of the most important things companies can do to prepare for these changes is to optimize their first-party data channels, according to Orchid Richardson, SVP of the IAB’s Programmatic & Data Center. As all of this plays out, one thing is clear: retailers will hold a privileged position in the new privacy-centric era of the internet.

Retail 261

Retail Consumer Social Media POS 261

BigCommerce

FEBRUARY 23, 2018

However, certain types of internet retailers will see greater value from a loyalty program. These retailers have the following characteristics: 1. Online retailers who receive a steady stream of at least ten or more orders a month will see greater benefit from a reward program. Who Needs a Customer Loyalty Program?

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

Retail TouchPoints

APRIL 15, 2021

Both SMS and web push messaging are channels that are on the rise, with SMS leading the way. Take advantage of this trend in the changing opt-in channel landscape and include SMS in your cart abandonment automation. Cart abandonment emails may be the most effective tools for recovering carts, but they are not the only one.

Shopping Carts 165

Shopping Carts Retail Shipping Costs Social Media 165

GetElastic

JANUARY 10, 2018

Companies are still organized to prioritize one touchpoint (usually the website) or create channels for single product lines, rather than architecting systems for multi-touchpoint, conversational commerce. 1 pointB, Three Takeaways from the 2015 Internet Retailer Conference and Expo. trillion prize.

B2B 141

B2B Multi-channel B2C Customer Experience 141

Retail Technology Review

JANUARY 20, 2020

Amidst ongoing political turbulence and the continued transformation of the modern high street, 2019 was a challenging year for retail to say the least. Brexit uncertainty, combined with the growing customer demand for sustainability and superior levels of customer service, has put substantial pressure on embattled retailers.

Online Retail 93

Online Retail Channel Fulfillment Retail 93

PFS

APRIL 19, 2019

More than half of retail sales in the U.S. 2 It is more and more critical that retailers connect their online and offline channels through omnichannel commerce to ensure a consistent experience for today’s anytime, anywhere shoppers. Engagement: Provide a consistent customer service experience across contact channels.

Omnichannel 75

Omnichannel Shipping Costs Retail Fulfillment 75

Retail Technology Review

NOVEMBER 25, 2020

Together, Fluent Commerce and Urb-it will allow retailers to craft a seamless and sustainable omni-channel experience for their customers. Green last mile logistics provider, Urb-it has entered into a strategic partnership with leading order management platform Fluent Commerce.

Channel 70

Channel Shipping Retail Management 70

BigCommerce

APRIL 24, 2018

How do you support real-time Inventory sync within multiple channels? According to Internet Retailer, BigCommerce and Shopify are the two fastest-growing platforms serving B2B and B2C sites selling more than $1 million per year online — but BigCommerce outranks Shopify in both adoption and growth rate. BigCommerce vs Shopify.

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419

Retail Technology Review

AUGUST 17, 2021

Despite its reputation as an outdated marketing tool, it’s a channel that could successfully increase your revenue by 1,662%. . By Phill Manson, Director, PAASE Digital. Email marketing is an essential tool for e-commerce businesses.

eCommerce 150

eCommerce Channel Marketing Internet Retail 150

Retail Technology Review

JUNE 1, 2021

Not so long ago, nearly every house sported an electrical appliance from Swan, making it one of Britain’s best-loved names, and up until 1986 Swan were the UK’s number one distributor for kettles. With ever-changing consumer habits and trends, some began to wonder if this heritage company would survive the transition into the 21st century.

Channel 79

Channel eCommerce Consumer Internet Retail 79

Retail Technology Review

MAY 28, 2019

Retailers are neglecting social media when it comes to customer service, and are not listening to consumers to drive customer experience improvements, according to the 2019 Eptica Digital Trust Study.

Customer Experience 79

Customer Experience Channel Social Media Customer 79

Retail Technology Review

NOVEMBER 7, 1480

As technology becomes an ever more prevalent part of our everyday lives, there are signs that consumers are becoming increasingly accepting of its role in their shopping experience – such as through the presence of automated self-service computer screens in-store or chatbots through the online channel.

Technology 142

Technology Consumer Channel Retail 142

Dynamic Action

JANUARY 9, 2020

They have hastily expanded their reach albeit store foot print, number of digital channels and/or tech solutions with the hopes of regaining control.

Multi-channel 62

Multi-channel Internet Retail Channel Information 62

Sailthru

NOVEMBER 30, 2017

percent increase over last year, says Internet Retailer. With this data, it’s clear that mobile devices are shifting from a search and review tool to a purchasing channel — and not just for Cyber Monday. Combined online sales on Thanksgiving and Black Friday increased 17.9 percent over 2016 to $7.9 billion, a 16.8

Mobile 95

Mobile Internet Retail Online Retail Omnichannel 95

Retail Technology Review

OCTOBER 4, 2021

The massive growth in online shopping has led to a sustained change in the way customers interact with businesses, as they adopt the growing number of communication channels available and expect queries to be answered faster than ever before.

Omnichannel 132

Omnichannel Customer Channel Internet Retail 132

Kibo

JUNE 15, 2017

The 13th annual Internet Retailer Conference & Exhibition, better known as IRCE, was […]. The post IRCE 2017 Report: The Data To Power Relevant Personalization Is Within Reach appeared first on The Omni Channel.

Internet Retail 54

Internet Retail Channel Retail Events 54

Wiser

OCTOBER 15, 2019

Additional data from Business Insider and Internet Retailer showed that eCommerce sales were behind 49.4 percent of all retail growth in 2017, and eCommerce sales increased by 16.4 Above all else, going direct-to-consumer is a clear communication channel between brand and customer. Challenges Behind D2C Selling.

Shipping Costs 92

Shipping Costs Consumer Channel Shipping 92

Retail Technology Review

NOVEMBER 27, 2018

Geodis has created a global position for e-commerce with the appointment of Ashwani Nath as Vice-President & Global Head of e-channel solutions.

eCommerce 110

eCommerce Channel Internet Retail Supplies 110

Retail Technology Review

MARCH 19, 2019

Hawes & Curtis, the formal menswear and womenswear retailer, is collaborating with multi-channel technology specialist One iota to deploy their Assisted Sale iPad App across its stores nationwide.

Multi-channel 119

Multi-channel Channel Technology Retail 119

Retail Technology Review

JUNE 22, 2021

Pandemic difficulties aside, today’s retail environment is challenging. Whilst the shift to buying online has been an easy one for consumers, it has presented new and existing challenges for retailers, especially those with an omni-channel presence.

Consumer 114

Consumer Customer Experience Presentation Customer 114

ChannelSale

JUNE 13, 2018

In recent times, annually held IRCE (Internet Retailer Conference + Exhibition) has become a hallmark of excellence and inventiveness in the e-commerce industry that online sellers around the world participate in.

Online Retail 65

Online Retail Workshop eCommerce Internet Retail 65

Sailthru

OCTOBER 13, 2017

Increasingly, it’s by leveraging direct connections with consumers built through loyalty programs , email, and multi-channel personalization. The company’s obsession with personalization, as Parker calls it, is starting to pay off: first quarter sales via its ecommerce site increased 19 percent year-over-year, reports Internet Retailer.

Multi-channel 74

Multi-channel Internet Retail Travel Books 74

Retail Technology Review

JANUARY 8, 2019

Retailers are now focussed on providing customers with the choice, experience and delivery they want, when they want it – regardless of the channel on which any part of the customer journey takes place. The word omnichannel entered and left our parlance with equal speed.

Retail 104

Retail Omnichannel Channel Management 104

ChannelAdvisor

APRIL 23, 2020

The action is fast and furious and requires sellers who expect to stay alive, much less flourish, to have access to real-time information on their margins and gross profit for each individual order on every sales channel. Time to get with the times . Data siloed in different platforms and formats. Daily changes in currency conversion rates.

eCommerce 76

eCommerce Payment Services Shipping Costs Blog 76

Retail Technology Review

APRIL 15, 2019

What are their sales channels? How many Polish companies sell and buy products online? How do they search for clients and business partners?

B2B 96

B2B Channel Internet Retail Supplies 96

Retail Technology Review

FEBRUARY 10, 2021

But while customers have moved online, there are still opportunities for traditional retailers – with the right approach and expertise.

Multi-channel 101

Multi-channel Consumer Fulfillment Channel 101

ChannelAdvisor

SEPTEMBER 5, 2019

Your consumer-facing brand will strengthen, and you’ll mitigate potential channel conflict with your retailers — should you choose to sell direct later. . A few important things to keep in mind early include: Talking to your existing retailers — Minimize any channel conflict through honest communication .

eCommerce 53

eCommerce Fulfillment Internet Retail Download 53

eCommerce Evolution

JULY 17, 2019

The stark growth contrast between private label sellers vs. resellers The number #1 traffic source for successful eCommerce merchants The most popular vs. most effective ad channel…spoiler alert – they aren’t the same channel! The most popular channel according to the survey was nowhere near the most effective.

eCommerce 46

eCommerce Drop Ship Internet Retail Download 46

Retail Technology Review

MAY 28, 2019

Despite the ever-growing dominance of e-commerce as part of the overall retail sales mix, conversion rates across online channels remain a long way behind their in-store counterparts.

eCommerce 87

eCommerce Channel Retail Internet Retail 87