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Data Will be Key to Retail Success in 2021

Retail TouchPoints

With consumer shopping more disjointed than ever before, retailers can find a competitive advantage in a robust omnichannel experience informed by consumer behavior across channels. Further, the only two categories that experienced a decline were electronics and gadgets and — not surprisingly — travel and leisure. Conclusion.

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Retailer Lessons from iGaming Companies

Retail TouchPoints

There is no leisurely browsing as in retail. If an iGaming company doesn’t respond to a gamer’s quirks, likes or dislikes in a matter of moments, that “customer” will move to an iGaming company that does respond.

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Bonmarché Set to Open New Store at The Junction Retail and Leisure Park

365 Retail

Women’s clothing retailer Bonmarché is set to open its doors at The Junction Retail and Leisure Park, Antrim, on Thursday 27th July, bringing the 20-year-old scheme to 84% occupancy. ” The post Bonmarché Set to Open New Store at The Junction Retail and Leisure Park appeared first on Retail News and Events.

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Babylist Blends URL and IRL Engagement with Virtual Showroom

Retail TouchPoints

Now, as its users rely more on digital channels and content to make buying decisions, Babylist is reaching a new frontier of engagement with its Cribs Virtual Showroom , which builds on the success of the company’s physical pop-up experience in Venice, Calif.

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What do Today’s Consumers Really Want? #RIC21 Day One Answers the Question

Retail TouchPoints

consumers rarely or never go shopping as a leisure activity; A Shopify survey of North American consumers revealed that 40% used a curbside pickup service during COVID, and nearly as many — 38% — plan to continue using these services even after the pandemic passes. Hoyler noted that: 94% of U.S.

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Accenture: Rise of the ‘Resilient Consumer’ Requires More Nuanced Retail Strategies

Retail TouchPoints

“Instead, they need to understand the nuances of the consumer as an individual — pay close attention to data and analytics — and use that insight to offer the right product and the right experience at the right price in the right places on the right channels.”

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Remaining Agile in a New Age of Retail: Three Things that Enterprise Brands can Learn from Smaller Players 

Retail TouchPoints

From leisure and sportswear to gifts and jewelry, the chances are you’ve bought a product from a small business over the last couple of years — whether it be a digitally native startup, a one-person band working from their kitchen table or a small independent store selling online around the world.