Algopix

OCTOBER 15, 2023

Cross-channel tracking, also known as cross-device tracking, involves monitoring customer interactions and behaviors across multiple online channels and devices. These channels can include websites, mobile apps, social media platforms, email, and more. This is where cross-channel tracking becomes invaluable.

Channel 128

Channel eCommerce Social Media Customer Loyalty 128

Retail TouchPoints

SEPTEMBER 21, 2021

To prioritize personalization, retailers must consider how they’ll streamline or automate the utilization of such content across all ecommerce channels. How will we ensure the content meets our brand guidelines, or how will we quickly edit assets so that they meet our needs? It all adds up to a massive library of files.

eCommerce 263

eCommerce Social Media Technology Online Retail 263

Fabric

DECEMBER 15, 2023

Welcome to our recap of fabric’s recent LinkedIn Live event, where Jon Reily, Bounteous’ SVP of Commerce & Loyalty, joined Lori Howitt, fabric’s Senior Solutions Consultant, to discuss how retailers can meet the needs of customers in this age of instant gratification.

eCommerce 130

eCommerce Omnichannel Fulfillment eCommerce Platforms 130

Forrester eCommerce

MARCH 26, 2024

To meet customers in their moments, marketers must design, execute, and optimize interactions across the full range of devices, channels, and touchpoints where consumers engage with a brand. Meanwhile, the marketing landscape continues to evolve with new technologies, data deprecation, and sophisticated consumers.

Technology 468

Technology Marketing Channel Consumer 468

ESW

JULY 6, 2023

But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. It’s another to develop strategies and procedures that meet customer expectations without damaging revenue and profits. billion in sales in Q3 2020.”

eCommerce 139

eCommerce Payment Services Customer Shipping Costs 139

ROI Revolution

OCTOBER 17, 2023

When it comes to cross-channel strategies for Q4, taking a full-funnel approach will be key. Watch this video to discover strategies to help you thrive across all of your channels this holiday season. Book a Meeting to Start Reaching Your Highest Potential Is your brand reaching its full potential on all of your channels?

Channel 78

Channel Books Customer Marketing 78

Forrester eCommerce

MAY 24, 2022

Brands are funneling more dollars into “performance” channels in pursuit of maximum return on advertising spend. According to Forrester’s Marketing Survey, 2022, more than 60% of B2C marketing decision-makers plan to increase their paid media investments in “performance” channels such as search, social, and online video.

B2C 195

B2C Marketing Channel Consumer 195

Retail TouchPoints

JULY 6, 2023

As traditional channels take a back seat, social media and online platforms provide an opportunity for retailers to showcase their commitment to sustainability and ethics, fostering authentic connections and personalized experiences.

Customer Loyalty 272

Customer Loyalty Customer Retail Financial Services 272

Retail TouchPoints

MAY 6, 2022

In order to meet these expectations, retailers must deploy data strategies that enable them to better understand consumer behavior and make more informed business decisions. Data volumes have only continued to increase with the popularity of online shopping and the distribution of shopping across platforms and channels.

Retail 298

Retail Management Information Consumer 298

Retail TouchPoints

JUNE 18, 2020

The Twilio platform comes pre-integrated with channels like Facebook Messenger, WhatsApp, SMS, voice and email to help retailers meet their customers on their own terms. The platform enables communication through mediums including text messages, emails, phone calls, video and chatbots.

Channel 172

Channel Merchant Services Retail Customer 172

Groove

OCTOBER 20, 2024

Selling your products across multiple channels is a great way to reach a wider audience of customers. However, keeping all of these channels updated with the latest product information can often be a little tricky, especially when you're dealing with large catalogs of products and a range of sales channels.

Multi-channel 327

Multi-channel eCommerce BigCommerce Channel 327

ESW

APRIL 3, 2023

As we headed home, we reflected on key topics and trends that are poised to shape the landscape for brands with DTC channels. To meet that demand, retailers and brands with DTC channels cannot depend on ecommerce sites alone. Brands must know their target customer and which channels that customer prefers.

Channel 78

Channel Customer Loyalty Social Media Customer Experience 78

365 Retail

AUGUST 4, 2022

Irrelevant content and inconsistent cross-channel communications top shoppers personalisation peeves, the latest research from insights-led customer engagement platform, MoEngage , revealed, as retailers and brands rally to meet consumers’ digitally accelerated engagement demands.

Channel 52

Channel Retail Presentation Customer Data 52

Retail TouchPoints

OCTOBER 2, 2024

Mall operator Simon has unveiled its Meet Me @themall campaign, blending ’80s and ’90s nostalgia to capture Gen Z’s enthusiasm for in-person shopping and all things retro. Additionally, Simon has launched @themall social channels on TikTok and Instagram.

Channel 278

Channel Operations Marketing Social Media 278

ChannelAdvisor

APRIL 8, 2022

Read How to Connect to the Right Channels , Market at the Right Time , Sell Wherever Consumers Shop and Fulfill Customer Expectations. . Without optimizing your presence in each retail channel, you could be wasting your brand’s time and money. . Growth in a particular channel is a key indicator that your brand belongs there.

Multichannel 98

Multichannel Channel eCommerce eCommerce Platforms 98

ROI Revolution

SEPTEMBER 19, 2023

Embracing a multi-channel programmatic marketing strategy is no longer an option. 75% of shoppers use multiple channels before making a purchase. To engage your audience, you need to diversify your marketing efforts and utilize emerging channels. It’s time to embrace a multi-channel approach.

Multi-channel 78

Multi-channel Channel Marketing Games 78

ChannelAdvisor

APRIL 8, 2022

Read How to Connect to the Right Channels , Market at the Right Time , Sell Wherever Consumers Shop and Fulfill Customer Expectations. . Without optimizing your presence in each retail channel, you could be wasting your brand’s time and money. . Growth in a particular channel is a key indicator that your brand belongs there.

Multichannel 96

Multichannel Channel eCommerce eCommerce Platforms 96

Groove

NOVEMBER 8, 2024

When your company practices product feed optimization, it ensures that item names, descriptions, photos, and prices meet the requirements of different shopping platforms. Channel-Specific Requirements: Online marketplaces have varying rules that merchants need to follow.

Management 314

Management eCommerce Merchant Services Channel 314

Retail TouchPoints

DECEMBER 13, 2021

I think people are getting tired of using the word omni — it’s really “channel-less.” The customer doesn’t think in channels, so [the question becomes] how can the retailer stop operating in channels? And this is an example of where Cloud scales to meet your needs. Now more than ever, “omni” is the focus.

Channel 182

Channel Omnichannel Retail Merchant Services 182

Retail TouchPoints

DECEMBER 8, 2020

The retailer was able to achieve this feat by utilizing the channel to its fullest, through special activations and promotions that could only work online. As we’ve reported publicly, our digital channel remains very strong.

Customer 298

Customer Omnichannel Gifts Social Media 298

Wiser

APRIL 18, 2024

This is particularly challenging when considering the diverse channels and regions through which products must be marketed. Digital Channels and Consumer Engagement The rise of digital channels has significantly impacted consumer engagement and sales, particularly in baby and shave care products.

Channel 78

Channel Management Social Media eCommerce 78

ChannelAdvisor

MARCH 10, 2022

While most brands previously saw e-commerce as one channel in their go-to-market strategy, it now consists of a multitude of channels — each with its own complexities from costs of listing to storage to fulfillment. Connecting to the right channels in the right way. Connecting to the right channels in the right way.

Multichannel 109

Multichannel Channel Shipping Costs Drop Ship 109

Algopix

JULY 1, 2023

With the rise of e-commerce and the availability of multiple online platforms and marketplaces, it can be challenging for businesses to effectively manage their listings and reach their target audience across different channels. This is where multi-channel listing solutions come into play. What are Multi-Channel Listing Solutions?

Multi-channel 105

Multi-channel Channel Multichannel eCommerce 105

Optimizely

APRIL 19, 2018

When investing in voice as an acquisition channel, it’s important to understand the context in which your customers experience your brand. When two forces collide, or when a shopper meets a shopping experience, friction is the last thing they should encounter. Is it in the physical store? In their home? That’s what we all want.

B2C 207

B2C Channel Payment Services Customer Experience 207

ChannelAdvisor

MARCH 10, 2022

While most brands previously saw e-commerce as one channel in their go-to-market strategy, it now consists of a multitude of channels — each with its own complexities from costs of listing to storage to fulfillment. Connecting to the right channels in the right way. Connecting to the right channels in the right way.

Multichannel 98

Multichannel Channel Shipping Costs Drop Ship 98

365 Retail

JULY 16, 2024

In an era dominated by digital interactions, the enduring significance of the voice channel in customer service has been highlighted by a survey of 1,000 consumers conducted by the leading research and analysis firm for the contact centre industry, ContactBabel. Despite advancements, current metrics for voice channels are lacking.

Channel 52

Channel White Paper Multi-channel Customer 52

Retail TouchPoints

OCTOBER 23, 2024

The benefits of having access to a near-limitless supply of unowned inventory (on the retailer side) and having access to other brands’ and retailers’ sales channels (on the brand side), has been compelling to put it mildly. This becomes particularly important as brands expand the number and type of channels they are selling through.

Consumer 290

Consumer Multichannel Supplies eCommerce 290

Groove

NOVEMBER 19, 2024

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify Meeting Jason Nyhus from Shopware In this episode of eCommerce Masters, host Ethan Giffin welcomes Jason Nyhus, GM of Shopware North America, for an engaging conversation about the eCommerce landscape.

eCommerce 324

eCommerce Merchant Services Consumer Electronics Electronics 324

Retail TouchPoints

SEPTEMBER 11, 2024

As we head into our next chapter , we’re focused on inviting customers to play with style by delivering amazing experiences and products that meet them where they are.” . “It’s such an iconic American brand that it’s hard to find someone who has not bought something from Old Navy. ”

Fashion 261

Fashion Magazine Channel Consumer 261

365 Retail

JUNE 5, 2024

Meeting and exceeding customer expectations is the main objective for all professionals in the hospitality industry, but the process is rather intricate as there are many pieces to the puzzle and the rules of the game keep changing. It’s a well-known fact that customer needs and expectations are evolving at lightning speed these days.

Customer 52

Customer Travel Information Books 52

BigCommerce

MARCH 14, 2017

Maintaining an accurate inventory count allows you to manage reorders, keep just enough inventory in stock to meet demand, and reduce costs by understanding your sales and losses. Cross-Channel Inventory. This is especially relevant for Amazon sellers, whose listings and Amazon SEO will plummet if a product is out of stock.

Channel 414

Channel BigCommerce Multi-channel Shipping Costs 414

TalkingRetail

JUNE 29, 2020

The new, netted five-pack snacking cheese will enable smaller stores to meet growing consumer demand for take-home cheese snacks. This story continues at Cathedral City launches Minis 5s into the convenience channel. Anca Lazar, senior brand manager for Cathedral City Snacking, said: “Snacking on cheese is becoming increasingly.

Channel 132

Channel Management Consumer Retail 132

Dynamic Action

JANUARY 25, 2024

Summary In today’s omnichannel retail environment, customers expect to move across channels seamlessly, making it crucial for retailers to provide an integrated and consistent experience. Customers interact with your retail business in-store, through your website, on social media channels, on apps, etc.

Omnichannel 62

Omnichannel Channel Retail Social Media 62

Retail TouchPoints

JULY 26, 2024

B2B commerce is a primary channel through which customers make purchases and an integral tool in establishing trust. The Challenge of Meeting Customer Demands Why are B2B sellers struggling to keep pace with customer demands? The answer lies in the inherent complexity of their business processes.

B2B 261

B2B Payment Services Payments Shipping Costs 261

Retail TouchPoints

SEPTEMBER 18, 2024

We’re expanding our partnership with Roku to leverage Shopify’s Checkout and unlock a new self-serve sales channel for Shopify merchants to reach more customers with shoppable ads,” said Mani Fazeli, VP of Product at Shopify in a statement.

Shopify 278

Shopify Merchant Services Management Channel 278

ESW

APRIL 5, 2023

While every brand with a DTC channel dreams of a sudden surge in website traffic, too much of a good thing can do irreparable damage to even the most established online retailer. Preparing a DTC channel for peak season is a must for growing revenue and preserving brand reputation. Do your vendors meet ethical standards ?

Channel 78

Channel Merchant Services Payments Payment Services 78

ChannelAdvisor

APRIL 15, 2022

But expanding across channels and geographies is challenging when each one has its own requirements, audience, and tone. Abhi Tiwari, Director of Product Management and Technology at Amazon Multi-Channel Fulfillment . Can you add more channels and still provide stellar experiences — without subtracting from the bottom line?

Customer Experience 98

Customer Experience Channel Multichannel Multi-channel 98