Retail TouchPoints

JANUARY 15, 2025

A multilayered strategy should be taken to increase resilience and protect the business from any transaction processing downtime. A multi layered, end-to-end approach is essential. That is why resilience is so crucial. How to Increase Resilience?

Payment Services 279

Payment Services Merchant Services Payments POS 279

Kissmetrics

JULY 27, 2021

Create Multi-Channel Ad Campaigns. To increase your chances of conversion and making a sale, you must optimize by creating multi-channel campaigns. Multi-channel ad campaigns incorporate different distribution and promotional channels into a single, unified customer acquisition strategy.

Multi-channel 309

Multi-channel Channel Reference Management 309

BigCommerce

OCTOBER 20, 2017

That’s a monumental shift from outbound sales to inbound strategies for B2B businesses. Integrate Your Systems for Multi-channel Selling. The New B2B Ecommerce Strategy. Like B2C, B2B businesses know the importance of offering a multi-channel experience to drive sales. Let’s dive in. . Clarion Safety.

B2B 251

B2B eCommerce Payment Services Multi-channel 251

Retail TouchPoints

DECEMBER 27, 2024

But more so than return policy, were finding out that the key to connecting with this generation is in a seamless multi-platform shopping experience. They use these channels to learn about new products, see what influencers are promoting and sift through branded content as it suits them. But how they use these platforms matters.

Social Media 278

Social Media Retail Shipping Costs Mobile 278

Retail TouchPoints

MAY 13, 2022

This is why routed delivery strategies are important for retailer success. Simply defined, routed deliveries optimize logistics channels to create the best in quality, speed and efficiency of last mile product transport to the consumer. This in turn helps guarantee a better customer experience through each delivery channel.

Supplies 276

Supplies Multi-channel Information Improvements 276

Retail TouchPoints

JANUARY 8, 2025

According to Gartner, more than three-quarters of supply chain leaders are being asked to improve their customer experience (CX) strategies. Third-party grocery delivery accounted for the bulk of these sales (46%), although pickup orders (40%) and ship-to-home channels (14%) also saw significant growth.

Supplies 279

Supplies Consumer Shipping Costs Multi-channel 279

Kissmetrics

SEPTEMBER 1, 2021

B2B and B2C content marketing require entirely different strategies. Instead, you need a targeted B2B content marketing strategy to reach your marketing goals. Let me show you why a strategy is so important and help you figure out how to reach those valuable business prospects. Why Do You Need a B2B Content Marketing Strategy?

B2B 314

B2B B2C Multi-channel Marketing 314

BigCommerce

JULY 25, 2017

Below are 33 of the ecommerce strategies –– which are really just stories –– that have inspired me, from 12 of some of my favorite brands (innovating their way to crazy success). Video is a major part of his ecommerce strategy. Ecommerce Strategies from BombTech Golf. Ecommerce Strategies from Spearmint LOVE.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

Retail TouchPoints

DECEMBER 17, 2021

But despite its popularity, there is a lot of misinformation about what it actually means and how to create an omnichannel strategy that works for your business. Though there are similarities, the difference is that a multichannel approach dedicates a team, system and messaging for each channel. The benefits of going omnichannel?

Omnichannel 328

Omnichannel Multichannel Multi-channel Customer Retention 328

Retail TouchPoints

AUGUST 13, 2021

In the World of ‘Attention Commerce,’ a Multi-Channel Presence is Key. With more than 10 years of experience in digital marketing, ecommerce strategy and digital transformation, she has helped architect omnichannel strategies for hundreds of brands and retailers, including Michael Kors, Joann Fabrics , Converse and Billabong Brands.

Omnichannel 299

Omnichannel Payment Services Payments Multi-channel 299

BigCommerce

DECEMBER 13, 2017

Actionable Amazon SEO strategies. Pricing and repricing strategies for both resellers and private label sellers alike – plus tips to make you more, faster. A few include: Andrew Tjernlund, Multi-Million Dollar Merchant and Amazon Consultant. Kai Klement, Co-founder and Multi-Million Dollar Merchant, KAVAJ.

Definition 420

Definition Merchant Services Multi-channel Books 420

Retail TouchPoints

MAY 16, 2024

Launched a little over three years ago to drive more value for both the Walmart business and its suppliers, Walmart Luminate gives the retailer’s suppliers access to transaction, supply chain and shopper behavior data so they can better understand customer expectations and optimize their digital and physical retail strategies.

Merchant Services 277

Merchant Services Multi-channel Subscription Omnichannel 277

Kissmetrics

JUNE 23, 2020

Foundation methodology Strategies you’re going to learn Strategies & mindset. Lesson #2: Sales Channels. History of e-commerce the timeline What is working in the e-commerce space Introduction to sales channels Understanding sales channels. Lesson #3: Marketing Channels. Lesson #2: Sales Channels.

eCommerce 363

eCommerce eCommerce Marketing Marketing Multi-channel 363

BigCommerce

JANUARY 7, 2019

Customers insist on more choices regarding where, when, and how they can purchase goods – including buying directly from brand…

Channel 355

Channel B2B Management eCommerce 355

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

A centralized database acts as a single source of truth for all business data, allowing retailers to manage information from multiple channels and locations efficiently. For example, in a multi-location retail setup, if a customer makes a purchase in one store, that transaction is immediately recorded in the centralized system.

eCommerce Platforms 111

eCommerce Platforms Multi-channel Retail eCommerce 111

BigCommerce

JULY 11, 2017

Joel Gross, CEO of Coalition Technologies , an ecommerce design + marketing agency that has worked to increase the organic visibility of multi-million dollar brands including Spinning.com and Pink Lily, walks you through how to build the B2B SEO strategy your company deserves, without the confusion. B2C: What’s the difference?

SEO 416

SEO B2B Shipping Costs B2C 416

Retail TouchPoints

JULY 16, 2024

British multi-category retailer Marks & Spencer plans to open at least 10 new convenience stores in conjunction with its franchise partners and refresh up to 50 existing c-stores this year as it looks to grow its £1 billion ( $1.3 billion ) convenience business.

Payment Services 260

Payment Services Travel Multi-channel Presentation 260

Retail TouchPoints

JULY 22, 2024

Macy’s has always aimed to design shopping experiences that align with consumer wants and needs, but it recently decided to level up its personalization efforts, especially as consumers ventured across different channels. And these organizations, he found, have three critical traits: A sound strategy; Leadership; and Appropriate investment.

Customer 274

Customer Multi-channel Omnichannel Channel 274

Kissmetrics

OCTOBER 16, 2020

Your marketing channels. Different marketing automation software supports various marketing channels. Smaller businesses with simple campaigns may not utilize a wide range of channels and can get away using a more affordable tool. Furthermore, some software includes varying channels in different pricing tiers.

Marketing 363

Marketing Multi-channel Live Chat Social Media 363

Retail TouchPoints

OCTOBER 10, 2022

With social marketing in decline , and with the economic uncertainty driving the need to reduce “awareness” marketing in favor of performance channels, the need for retailers to find new measurable, scalable marketing channels is more urgent than ever. The “last click” is a final stop in a very long multi-touch journey.

Multi-channel 298

Multi-channel Marketing Retail Channel 298

Retail TouchPoints

JUNE 28, 2023

As CCO, Dausch will lead global brand, marketing, digital engagement and customer experience across all of Under Armour’s commerce channels, reporting directly to CEO Stephanie Linnartz, who herself came to Under Armour from Marriott in December 2022.

Multi-channel 279

Multi-channel Customer Supplies Apparel 279

Steve Dennis

DECEMBER 30, 2024

With a few exceptions, valuations for most high profile “disruptor” brands have collapsed and many are now turning to wholesale channels to expand their reach and lower customer acquisition costs. There is simply too much multi-line retail capacity chasing too little demand, along with poor growth prospects.

Retail 167

Retail Multi-channel Department Stores eCommerce 167

365 Retail

JANUARY 9, 2025

Klaviyos automation capabilities are highly customizable, enabling businesses to create intricate workflows such as multi-step nurture campaigns, re-engagement sequences, and time-sensitive promotions. Adapting to Evolving Marketing Strategies Both Shopify Email and Klaviyo adapt to the evolving needs of ecommerce businesses.

Shopify 98

Shopify eCommerce Multi-channel Social Media 98

Retail TouchPoints

AUGUST 20, 2024

These factors have made it challenging for retailers to plan and execute effective marketing strategies. However, brands can overcome these hurdles by developing and executing strategies to optimize their marketing budgets. Four of these strategies include: 1. Leveraging affiliate channels. Maximizing email marketing.

PPC 261

PPC Marketing Merchant Services Multi-channel 261

Retail TouchPoints

MARCH 27, 2025

Your own digital sidekick that initiates returns , arranges replacements and keeps you updated through your favorite communication channel. The virtual agent can handle this complex, multi-layered request effortlessly, just like a human sales associate would. Peter Graf is the SVP of Strategy at Genesys. No problem.

Payment Services 147

Payment Services Multi-channel Customer Experience Shipping Costs 147

Retail TouchPoints

JULY 27, 2022

With that in mind, here is a look at five strategies that can help grocers optimize online integration of their grocery store. Grocers are now scaling operations rapidly, making their business models increasingly complex with multi-banner, regions, languages, currency and more. A modular platform that’s really flexible.

Payment Services 264

Payment Services Shipping Costs Omnichannel Fulfillment 264

BigCommerce

DECEMBER 13, 2017

.” Alex thinks about Amazon as simply another sales channel for his business. But a 50% decrease in margins for a highly trafficked and high sales channel doesn’t cause a bit of concern for Alex and his team. That’s how to optimize sales channels. Selling direct and via third party channels has helped us broaden our reach.

Multi-channel 267

Multi-channel Channel Retail Download 267

Retail TouchPoints

OCTOBER 27, 2021

With the customer journey growing more complex every day, due in large part to the proliferation of screens and cross-channel marketing, retail brands now require robust attribution models to understand how different channels contribute to desired outcomes. Attribution is as much of a data challenge as it is a marketing challenge.

Multi-channel 306

Multi-channel Games Retail Social Media 306

BigCommerce

DECEMBER 20, 2017

Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. And every new product, tool, technology and strategy that enters the market hits a crux during Cyber Five. Ecommerce Growth Strategies For 2018. Omni-Channel Management.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Retail TouchPoints

MARCH 13, 2024

Brands Benefit from Cross-Channel Collaboration These collaborations could generate major profits for all parties involved. Similarly, they also become privy to consumer need gaps by channel, and thus both parties benefit by providing a fuller service to the customer in one shopping experience.

Multi-channel 264

Multi-channel Payment Services Consumer Channel 264

BigCommerce

DECEMBER 13, 2017

Don’t just make Amazon part of a growth strategy. Make it the growth strategy for your business. Within 18 months they were selling more on Amazon than through their traditional channels. In fact, it can be your initial parlay into household name status, and multi-million dollar sales. How did they do it? Hint: they are.

Shipping Costs 354

Shipping Costs Multi-channel Shipping Fulfillment 354

Retail TouchPoints

JULY 28, 2023

“Instead, they need to understand the nuances of the consumer as an individual — pay close attention to data and analytics — and use that insight to offer the right product and the right experience at the right price in the right places on the right channels.”

Consumer 246

Consumer Multi-channel Retail Leisure 246

BigCommerce

MARCH 27, 2018

Wholesale ecommerce is already a lucrative channel for plenty of B2C businesses. In fact, you might already sell B2B and through a wholesale channel if you sell to: Boutiques and brick-and-mortars that are not your own. Launch Your Wholesale Channel Now. Partner or reseller websites. Schools and universities. Let’s get started.

B2B 333

B2B B2C eCommerce Multi-channel 333

Groove

APRIL 12, 2024

Integrating Multi Storefront BigCommerce The BigCommerce multi store integrates seamlessly with your Groove Commerce websites. Multi Storefront BigCommerce Features The best feature of BigCommerce MultiStorefront is the ability to create multiple native storefronts in one control panel.

BigCommerce 295

BigCommerce Multi-channel Social Media Accessories 295

Kissmetrics

FEBRUARY 15, 2021

You’ll have a different audience on each of your social media channels, and your content needs to reflect that. These include: Instagram post scheduling Twitter post scheduling video publishing to multi social media channels cross-publishing. Use Tools to Manage Comments on Your Social Media Marketing Channels.

Social Media 358

Social Media Marketing Multi-channel Channel 358

Retail TouchPoints

MAY 12, 2023

According to the study, TV and movies no longer dominate the media landscape like they once did as consumers, especially younger ones, increasingly turn to new digital channels for more immersive entertainment experiences. However, this isn’t a case of purely replacing one medium for another.

Games 310

Games Social Media Multi-channel Consumer 310

Kissmetrics

MARCH 31, 2020

This means you can no longer just go after one channel to succeed. Back in the day, companies like Facebook grew into billion-dollar businesses through one channel. They grew into a multi-million dollar business through one channel… SEO. There are a lot of single-channel case studies that worked in the past.

Multi-channel 322

Multi-channel X-cart Webinar Channel 322