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Axerve white paper explores digital payments trends & the importance of multi-channel and hyper-personalised payments services

365 Retail

Axerve, Payment Partner to Grow, specialising in creating accessible and frictionless payment solutions for Ecommerce and physical sales, today announces the release of a new white paper, ‘ New technologies and trends in digital payments in 2022 ’. Download the White paper.

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Voice Channel Continues to Prevail in Customer Service as Revealed by evaluagent 

365 Retail

In an era dominated by digital interactions, the enduring significance of the voice channel in customer service has been highlighted by a survey of 1,000 consumers conducted by the leading research and analysis firm for the contact centre industry, ContactBabel. Despite advancements, current metrics for voice channels are lacking.

Channel 52
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Three quarters of CMOs surveyed planning to expand direct-to-consumer selling channels into 2023

365 Retail

In addition, they are looking to broaden their use of social channels to include Instagram Checkout and TikTok in equivalent volumes to Amazon, new research shows. The research polled 300 decision makers with a responsibility for sales or marketing and found a surprisingly high number are utilising additional channels alongside Amazon.

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Alibaba Leverages the Metaverse to Offer ‘Multi-Dimensional Interactions’ to Luxury Customers

Retail TouchPoints

Today 96% of Chinese consumers shop online-offline, or cross-channel. Through these technologies we are able to provide multi-dimensional interactions between customers and the brands.”. We do believe the metaverse is going to be a game-changer. Simulation of the Tmall XR experience currently in development.

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Yes, Virginia, There are Other Marketplaces Besides Amazon

Retail TouchPoints

A multi-dimensional approach is best when assessing the right fit for your brand, advised Mohal, who said merchants should consider factors such as their current consumer base , category penetration , average unit retail (AUR) and who owns the customer relationship when evaluating their options. Want to dig deeper into this topic?

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How to Prepare Your Affiliate Program for the Holidays

FastSpring

Align Affiliates and Your Other Marketing Channels. It’s essential to get all of your marketing channels on the same page so you can work with your affiliates to amplify one consistent brand message. Check out our white paper on how to drive affiliate activity. Leverage the Strengths of Your Network.

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B2B Ecommerce Platform: Key Features and Examples of Digital Selling in 2021

Kibo

In 2021, B2B companies will be more reliant than ever on digital channels. Personalization And B2B Ecommerce White Paper. Written in conjunction with Brian Beck, one of the world’s leading authorities in B2B Ecommerce, this white paper covers the critical nature of delivering hyper-relevant experiences, particularly after COVID.