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Generative AI in Retail: 4 Predictions for 2025

Retail TouchPoints

Conversational search interfaces, which mimic natural human interaction, will make it easier for customers to find exactly what they are looking for, as well as make recommendations for additional products. For example, an online shopper could describe a product in natural language and receive highly relevant suggestions.

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4 Omnichannel Myths Keeping You From Success

Retail TouchPoints

Myth #1: Omnichannel and multichannel are the same. While they might sound similar, omnichannel and multichannel are NOT the same. Though there are similarities, the difference is that a multichannel approach dedicates a team, system and messaging for each channel. In fact, we recommend you don’t.

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6 Paid Social Trends to Be Aware of in 2024

Retail TouchPoints

E-sellers will leverage social channels more than ever. Recent data shows that online retailers are increasingly relying on social media advertising platforms to reach and engage with their target customers, while search-based channels such as Google Shopping and Bing are becoming less popular.

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6 Critical Lessons on Multichannel Sales

Webbula

Multichannel Sales. Align your buying channels. But the fact remains, a huge proportion of suppliers’ total access to customers happens through digital, rather than in-person, channels. B2B buying is omni-channel buying. 4) Alignment across buying channels is key. Maximize every interaction with your prospect.

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Multichannel Commerce Series: Market at the Right Time

ChannelAdvisor

This is the second installment in our new, weekly blog series on multichannel commerce. Check it out here: How to Connect to the Right Channels. . Lastly, make it easy for consumers to find you and complete their purchase, no matter what channel you advertise on. . Approach each channel individually. Social Commerce.

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Primaseller Review: Multi-channel Inventory and Sales Management, Without the High Price Tag

Ecommerce Platforms

You end up having miscommunications on inventory between the channels, customers get upset when the inventory isn't available, and the order management isn't exactly as easy as it is with an individual online shop. That's why it's important to find a multichannel solution like Primaseller. A lot of things can go wrong.

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Multichannel Commerce Series: Market at the Right Time

ChannelAdvisor

This is the second installment in our new, weekly blog series on multichannel commerce. Check it out here: How to Connect to the Right Channels. . Lastly, make it easy for consumers to find you and complete their purchase, no matter what channel you advertise on. . Approach each channel individually. Social Commerce.