Retail TouchPoints

OCTOBER 4, 2023

Investing in digital channels can make the difference between a highly profitable pivot and stock waiting in the warehouse for the end-of-season sales. The numbers from our latest guide to omnichannel commerce speak for themselves, showing that marketing across three or more channels earns brands 250% higher engagement.

Omnichannel 264

Omnichannel Merchant Services BigCommerce Payment Services 264

Ecommerce Platforms

JULY 8, 2019

In other words, leveraging an efficient point of sale system software should help you streamline all your in-store operations. Today’s commerce environment has a wide range of solutions for brick-and-mortar stores, most of which are essentially multifaceted point of sale systems. But, here’s the thing. billion by 2023.

Point of Sale 169

Point of Sale POS Payment Services Merchant Services 169

Retail TouchPoints

NOVEMBER 23, 2023

In the omnichannel context, inventory is spread out across multiple distribution channels that usually include digital and brick-and-mortar points of sale. Maximize product reach and mobility : To thrive in retail today, channel diversity is crucial.

Technology 271

Technology Omnichannel Retail Point of Sale 271

iVend

NOVEMBER 18, 2024

The term omnichannel has been part of the retail world since around 2010. And still omnichannel retail continues to grow – at a predicted average of 16.4% Over the years however, what constitutes an omnichannel has evolved. In the early days of omnichannel, 15 years ago, the average shopper used two touchpoints to make a sale.

Omnichannel 52

Omnichannel POS Retail Mobile 52

Retail TouchPoints

MARCH 8, 2023

Commerce media company Criteo has acquired Brandcrush , a platform that enables the buying and selling of retail media activations, including those in offline channels like stores.

Retail 277

Retail Omnichannel Multi-channel Point of Sale 277

Ecommerce Platforms

DECEMBER 4, 2017

Have you encountered a chance to move into the world of omnichannel selling? A physical retail hardware store selling a handful of items online reflects that of an omnichannel experience. The same goes for building a website or bringing a mobile point of sale to a trade show or craft fair. Chances are you have.

Channel 344

Channel Omnichannel WooCommerce Clothing 344

Retail TouchPoints

JANUARY 28, 2021

French ready-to-wear brand Zadig & Voltaire has centralized inventory planning and purchasing processes across its brick-and-mortar and digital channels with the deployment of allocation, replenishment and buying solutions from Aptos. Zadig & Voltaire is doing just that as they build a global, omnichannel-ready retail model.”.

Omnichannel 254

Omnichannel Point of Sale Fashion Supplies 254

Fabric

DECEMBER 6, 2023

In the fast-paced world of omnichannel retail, the ability to harmonize inventory across various channels is not just a logistical necessity, but a strategic imperative. Managing inventory in real-time is a smart strategy for businesses that sell in multiple channels online and in stores.

Omnichannel 130

Omnichannel Multi-channel Retail Point of Sale 130

Retail TouchPoints

SEPTEMBER 27, 2023

Shopify’s Point of Sale (POS) will now also be the preferred provider for Faire’s seller and buyer community, enabling more seamless omnichannel sales across both online and offline channels.

Shopify 289

Shopify B2B Merchant Services eCommerce 289

ESW

SEPTEMBER 29, 2023

Consumers have shifted from shopping primarily in-store to now using a mix of online, mobile and brick-and-mortar channels. To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Why focus on omnichannel? What’s the difference between multichannel and omnichannel?

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

Retail TouchPoints

FEBRUARY 6, 2023

Frictionless Omnichannel “Omnichannel” as a goal is nothing new; retailers have been pursuing this objective for well over a decade. Omnichannel” as a reality has proven more elusive. It turns out that enabling consumers to seamlessly move back and forth between physical and digital channels is pretty hard to pull off.

Payment Services 288

Payment Services Omnichannel POS Retail 288

Retail TouchPoints

DECEMBER 13, 2022

Now, instead of one or the other, consumers are using both offline and online channels seamlessly within the same buying journey. As research firm McKinsey puts it, “the in-store customer, going forward, will be someone who is hitting all the different channels and touch points that a brand or retailer has.” .

Omnichannel 278

Omnichannel Vend Telecommunications Channel 278

Retail TouchPoints

OCTOBER 17, 2023

The Vitamin Shoppe will update its point-of-sale and promotions capabilities chainwide with solutions from Jumpmind. This will enable the creation and execution of innovative promotion types, along with unified promotional execution across all of our direct-to-consumer channels, enhancing customer engagement.”

POS 268

POS Mobile Point of Sale Channel 268

Fabric Blog

MARCH 25, 2025

Omnichannel retail & its challenges Say hello to Saraha busy mom who’s on the hunt for a new pair of sneakers. Omnichannel retail is about creating a seamless and integrated shopping experience across all channelswhether online, in-store, or mobile. Nevertheless, implementing omnichannel retail is not without its hassles.

Omnichannel 52

Omnichannel Supplies Management Order Fulfillment 52

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

A centralized database acts as a single source of truth for all business data, allowing retailers to manage information from multiple channels and locations efficiently. A centralized database helps retailers manage sales from multiple channels in a unified manner.

eCommerce Platforms 111

eCommerce Platforms Multi-channel Retail eCommerce 111

Retail TouchPoints

AUGUST 29, 2023

And it’s a very large scale: on an annual basis, Verizon gets 48 million visits to its stores, 66 million visits to its call centers and engages in 22 million chats with customers, and the company employs 14,000 associates just in its retail channels. Our mission is to drive seamless omnichannel experiences.”

Payment Services 275

Payment Services Omnichannel POS Mobile 275

Retail TouchPoints

AUGUST 20, 2021

These Retail Media Networks have largely focused on the web and apps, but we see an enormous opportunity to leverage the ‘Store as Media’ channel, driving advertising and precision marketing to keep shoppers engaged.” Others are adopting omnichannel to make all channels act as one.

Retail 325

Retail Supplies Consumer Webinar 325

Retail TouchPoints

SEPTEMBER 12, 2023

We’ve been able to sell lots and lots and lots of products, to the point that TikTok is quickly becoming one of our larger [points of sale] ,” he shared in an interview with Retail TouchPoints.

Merchant Services 278

Merchant Services Payment Services Multi-channel Shopify 278

Retail TouchPoints

AUGUST 30, 2023

The 2023 Omnichannel Retail Index demonstrates that understanding what customers value and using that information to build long-term customer relationships is essential for survival. Offering shoppers more information can increase the likelihood of engagement and create a more holistic omnichannel experience.

Shipping Costs 262

Shipping Costs Improvements Live Chat Retail 262

Retail TouchPoints

OCTOBER 9, 2023

The word omnichannel has been around for decades, but not until very recently has the industry realized the role of distributed order management in their aggregate financial equation. When we talk about omnichannel order fulfillment , there can be a mistake in thinking it’s just about online.

Supplies 306

Supplies Fulfillment Retail Omnichannel 306

Retail TouchPoints

JULY 13, 2023

includes cloud technology solutions with rich mobile functionality for omnichannel, POS, merchandising, ERP, warehouse management, analytics and loss prevention. and Livestock banners, and plans to open as many as 80 additional stores in the country over the next five years. The Retail Management Suite from Jesta I.S.

POS 245

POS Omnichannel Supplies Mobile 245

Optimizely

DECEMBER 18, 2018

If you have a loyalty program as part of your store experience, you’ll at least be able to get an overview of what they’ve bought before and when through your point of sale (POS). This will then enable you to implement a true omnichannel marketing strategy. But what are you doing with that vital information?

Marketing 225

Marketing Customer Loyalty POS Point of Sale 225

iVend

JULY 10, 2023

Omnichannel integration Omnichannel integration is the key to retail success. Read more Success in the world of retail is therefore not about focussing on one or the other – it’s about operating across all ecommerce and in-person channels. In other words, offering an omnichannel experience. Shopify supports 4.4

Omnichannel 97

Omnichannel POS Magento Shopify 97

iVend

JULY 10, 2023

Omnichannel integration Omnichannel integration is the key to retail success. Read more Success in the world of retail is therefore not about focussing on one or the other – it’s about operating across all ecommerce and in-person channels. In other words, offering an omnichannel experience. Shopify supports 4.4

Omnichannel 98

Omnichannel eCommerce POS Magento 98

Retail TouchPoints

APRIL 10, 2023

Digital transformation isn’t easy for any brand, but for Pandora , with its 40 years of history and more than 6,400 points of sale across 100 countries, that effort is particularly complex. The ultimate goal is to deliver personalized, omnichannel experiences to customers in all of Pandora’s 100 markets.

Jewelry 283

Jewelry Omnichannel Operations Technology 283

Retail TouchPoints

SEPTEMBER 13, 2024

That’s one reason why customers value seamless omnichannel experiences, such as mobile apps that are connected to inventory management software to enable searching for stocked products at local storefronts, or scanning mobile QR codes for loyalty programs and coupons.

Payments 287

Payments Payment Services Retail Omnichannel 287

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Another key challenge for Hot Topic’s inventory management system is ensuring its BOPIS options run smoothly even as it fulfills orders across multiple channels.

Management 278

Management POS Shipping Costs Supplies 278

Retail TouchPoints

DECEMBER 13, 2023

Trend 2: Technology will Elevate Omnichannel Performance and Key Value Props Nearly two-thirds ( 63% ) of respondents to Retail TouchPoints’ annual Store Design & Experience Survey shared that better integrating technology into the experience was a top priority for them in 2023. Baird: Store KPIs really need to change.

Sporting Goods 323

Sporting Goods Technology Omnichannel Operations 323

BigCommerce

SEPTEMBER 12, 2017

Get your free comprehensive omnichannel report now. Are you an omni-channel seller? It’s easier than ever for businesses to have a digital presence across a variety of channels. A 2017 point-of-sale solutions survey of 1,164 U.S. It’s not just about broadcasting on all channels, though.

eCommerce 420

eCommerce Beauty and Health Customer Social Media 420

Ecommerce Platforms

JULY 9, 2022

Manage inventory across multiple sales channels and locations. Tracking for cash flow, sales, finance, and product use, as well as other reports. The Lite point of sale app comes with your standard Shopify plan for ecommerce, while the Pro plan is only available as an added extra, or included with Shopify Plus.

POS 180

POS Shopify Payment Services Shipping Costs 180

iVend

OCTOBER 6, 2022

A retail business without a point of sale system seems unthinkable. Retail technology drives growth, through enhanced customer experience and increased sales. That’s when the real magic of synergy happens, creating omnichannel retail ecosystems that increase the value of their retail technology investment.

POS 98

POS Omnichannel Technology Payment Services 98

Retail TouchPoints

SEPTEMBER 19, 2023

The Media and Sales Performance Dashboard is a self-service platform designed to consolidate insights on Sponsored Product Ads and Display campaigns, as well as sales performance, within a single interface.

Merchant Services 263

Merchant Services Point of Sale Channel eCommerce 263

Retail TouchPoints

APRIL 20, 2022

As cannabis brands like Cookies and Dr. Greenthumb’s try to up their “retail cred,” they are focusing on omnichannel storytelling and high-touch service. One-to-one tablet-powered service is made extra relevant thanks to deep customer profiles that budtenders access and update via the point-of-sale system. Photo credit: Cookies.

Retail 354

Retail Social Media Technology Events 354

Optimizely

AUGUST 16, 2018

Your data is likely fragmented across multiple systems, including your ecommerce platform, point-of-sales system, email marketing software, and paid ad platforms. Because of that, you have to ask your IT team for help pulling the numbers, centralizing the data, and running detailed reports on your latest omnichannel campaign.

B2C 210

B2C Customer Data Omnichannel Marketing 210

Retail TouchPoints

SEPTEMBER 7, 2022

Retailers providing a one-stop shop with omnichannel options will inevitably capture more engagement. It’s essential to understand the potential crunch points and areas where even an experienced retailer will need specialist knowledge to navigate these pitfalls. Integrating processes, technology, and data.

Retail 264

Retail Operations Omnichannel Management 264

RTP blog

APRIL 27, 2018

However, retailers are facing new disruptive realities from three major influences: omnichannel experience, the growing Millennial workforce and innovative technology. The Omnichannel Shift Online retailers are changing how traditional brick-and-mortar retailers are going to market.

Omnichannel 150

Omnichannel Retail Toys Technology 150

iVend

FEBRUARY 9, 2025

Heres some of the things to look for in a point of sale platform for your electronics retail business. Omnichannel in electronics retail, you need to have a relationship with a customer online and in-store. If a customer starts browsing online, you can seamlessly continue the sales journey with them in-store.

Electronics 52

Electronics Payment Services Point of Sale Retail 52