Retail TouchPoints

AUGUST 28, 2023

The specialty retailer for Gen Z has selected Manhattan Active Point of Sale to enhance its omnichannel sales strategy and deliver seamless shopping experiences across all channels. The retailer already uses Manhattan Active Omni Order Management, including store inventory and fulfillment capabilities. ” .

POS 238

POS Specialty Retailers Point of Sale Omnichannel 238

Retail TouchPoints

OCTOBER 4, 2023

Investing in digital channels can make the difference between a highly profitable pivot and stock waiting in the warehouse for the end-of-season sales. The numbers from our latest guide to omnichannel commerce speak for themselves, showing that marketing across three or more channels earns brands 250% higher engagement.

Omnichannel 264

Omnichannel Merchant Services BigCommerce Payment Services 264

Retail TouchPoints

NOVEMBER 23, 2023

In the omnichannel context, inventory is spread out across multiple distribution channels that usually include digital and brick-and-mortar points of sale. Maximize product reach and mobility : To thrive in retail today, channel diversity is crucial.

Technology 270

Technology Omnichannel Retail Point of Sale 270

iVend

JULY 10, 2023

Omnichannel integration Omnichannel integration is the key to retail success. Read more Success in the world of retail is therefore not about focussing on one or the other – it’s about operating across all ecommerce and in-person channels. In other words, offering an omnichannel experience. Shopify supports 4.4

Omnichannel 97

Omnichannel POS Magento Shopify 97

Retail TouchPoints

FEBRUARY 5, 2021

Post-holiday season for retailers is a period of recovery centered around understanding what happened during the holiday and how to move forward with the transaction cycle, while also preparing for ongoing omnichannel business. Post-Holiday Omnichannel Success. Post-Holiday Challenges.

Omnichannel 218

Omnichannel Payment Services Specialty Retailers Customer Loyalty 218

iVend

JULY 10, 2023

Omnichannel integration Omnichannel integration is the key to retail success. Read more Success in the world of retail is therefore not about focussing on one or the other – it’s about operating across all ecommerce and in-person channels. In other words, offering an omnichannel experience. Shopify supports 4.4

Omnichannel 98

Omnichannel eCommerce POS Magento 98

Retail TouchPoints

SEPTEMBER 28, 2022

Ecommerce platform Shopify is now aiming to help retailers sell anywhere through its unified POS Go all-in-one retail hardware device for omnichannel sellers. This latest addition to Shopify’s offerings relies on the company’s point-of-sale software, which is designed to allow retailers to sell online and offline.

POS 309

POS Shopify Merchant Services Payment Services 309

Ecommerce Platforms

DECEMBER 4, 2017

Have you encountered a chance to move into the world of omnichannel selling? A physical retail hardware store selling a handful of items online reflects that of an omnichannel experience. The same goes for building a website or bringing a mobile point of sale to a trade show or craft fair. Chances are you have.

Channel 344

Channel Omnichannel WooCommerce Clothing 344

Ecommerce Platforms

JULY 8, 2019

In other words, leveraging an efficient point of sale system software should help you streamline all your in-store operations. Today’s commerce environment has a wide range of solutions for brick-and-mortar stores, most of which are essentially multifaceted point of sale systems. But, here’s the thing. billion by 2023.

Point of Sale 169

Point of Sale POS Payment Services Merchant Services 169

iVend

OCTOBER 6, 2022

A retail business without a point of sale system seems unthinkable. Retail technology drives growth, through enhanced customer experience and increased sales. That’s when the real magic of synergy happens, creating omnichannel retail ecosystems that increase the value of their retail technology investment.

POS 98

POS Omnichannel Technology Payment Services 98

Retail TouchPoints

MARCH 8, 2023

Commerce media company Criteo has acquired Brandcrush , a platform that enables the buying and selling of retail media activations, including those in offline channels like stores.

Retail 277

Retail Omnichannel Multi-channel Point of Sale 277

Retail TouchPoints

SEPTEMBER 27, 2023

Shopify’s Point of Sale (POS) will now also be the preferred provider for Faire’s seller and buyer community, enabling more seamless omnichannel sales across both online and offline channels.

Shopify 289

Shopify B2B Merchant Services eCommerce 289

Retail TouchPoints

OCTOBER 17, 2023

The Vitamin Shoppe will update its point-of-sale and promotions capabilities chainwide with solutions from Jumpmind. This will enable the creation and execution of innovative promotion types, along with unified promotional execution across all of our direct-to-consumer channels, enhancing customer engagement.”

POS 267

POS Mobile Point of Sale Channel 267

Retail TouchPoints

FEBRUARY 6, 2023

Frictionless Omnichannel “Omnichannel” as a goal is nothing new; retailers have been pursuing this objective for well over a decade. Omnichannel” as a reality has proven more elusive. It turns out that enabling consumers to seamlessly move back and forth between physical and digital channels is pretty hard to pull off.

Payment Services 288

Payment Services POS Omnichannel Retail 288

Retail TouchPoints

DECEMBER 13, 2022

Now, instead of one or the other, consumers are using both offline and online channels seamlessly within the same buying journey. As research firm McKinsey puts it, “the in-store customer, going forward, will be someone who is hitting all the different channels and touch points that a brand or retailer has.” .

Omnichannel 278

Omnichannel Vend Telecommunications Channel 278

Smile.io

JUNE 16, 2022

That’s a little something called omnichannel commerce. Omnichannel commerce involves selling your products across multiple different channels, which can be both online and offline. The benefits of omnichannel commerce include everything from inventory management to customer loyalty.

eCommerce Platforms 70

eCommerce Platforms Omnichannel Merchant Services POS 70

Mi9

APRIL 14, 2021

The health crisis is accelerating the transformation of physical points of sale. Traditional retailers must transform to move closer to the ideal model, i.e. a single channel with physical and digital contact points; and one of the levers, in addition to omnichannel, is the reconfiguration of their store network.

Point of Sale 52

Point of Sale Supplies Management eCommerce 52

Retail TouchPoints

NOVEMBER 19, 2024

Retail veterans like us have always viewed the physical store as a critical channel for shopper engagement. Whatever the perspective, retailers are now looking to bring “retail media” into the store and give advertisers the enterprise-wide omnichannel program opportunities they’re demanding. Will it enhance the shopper experience?

Retail 147

Retail Omnichannel Document Improvements 147

Retail TouchPoints

AUGUST 29, 2023

And it’s a very large scale: on an annual basis, Verizon gets 48 million visits to its stores, 66 million visits to its call centers and engages in 22 million chats with customers, and the company employs 14,000 associates just in its retail channels. Our mission is to drive seamless omnichannel experiences.”

Payment Services 275

Payment Services Omnichannel POS Mobile 275

Retail TouchPoints

JANUARY 28, 2021

French ready-to-wear brand Zadig & Voltaire has centralized inventory planning and purchasing processes across its brick-and-mortar and digital channels with the deployment of allocation, replenishment and buying solutions from Aptos. Zadig & Voltaire is doing just that as they build a global, omnichannel-ready retail model.”.

Omnichannel 253

Omnichannel Point of Sale Fashion Supplies 253

Retail TouchPoints

AUGUST 30, 2023

The 2023 Omnichannel Retail Index demonstrates that understanding what customers value and using that information to build long-term customer relationships is essential for survival. Offering shoppers more information can increase the likelihood of engagement and create a more holistic omnichannel experience.

Shipping Costs 262

Shipping Costs Improvements Live Chat Retail 262

Retail TouchPoints

JULY 13, 2023

includes cloud technology solutions with rich mobile functionality for omnichannel, POS, merchandising, ERP, warehouse management, analytics and loss prevention. and Livestock banners, and plans to open as many as 80 additional stores in the country over the next five years. The Retail Management Suite from Jesta I.S.

POS 245

POS Omnichannel Supplies Mobile 245

Retail TouchPoints

SEPTEMBER 13, 2024

That’s one reason why customers value seamless omnichannel experiences, such as mobile apps that are connected to inventory management software to enable searching for stocked products at local storefronts, or scanning mobile QR codes for loyalty programs and coupons.

Payments 284

Payments Payment Services Retail Omnichannel 284

Retail TouchPoints

SEPTEMBER 12, 2023

We’ve been able to sell lots and lots and lots of products, to the point that TikTok is quickly becoming one of our larger [points of sale] ,” he shared in an interview with Retail TouchPoints.

Merchant Services 278

Merchant Services Payment Services Multi-channel Shopify 278

Retalon

AUGUST 14, 2023

Customers expect seamless integrated shopping experiences across channels – online, mobile, in-store, etc. An omnichannel retail strategy is key for retailers to effectively meet rising customer demands in 2023 and beyond. So follow along this retail journey to emerge with omnichannel mastery!

Omnichannel 41

Omnichannel Retail Multi-channel Payment Services 41

RetailMinded

APRIL 4, 2020

What this situation has also reshaped is the omnichannel experience. Even the most technology-savvy retailers and quick-serve restaurants have found it extremely challenging to make the shift to pick-up and online-only channels, in the wake of this pandemic. Looking to support your business with COVID-19 specific resources?

Payment Services 81

Payment Services Omnichannel Technology Channel 81

Retail TouchPoints

OCTOBER 9, 2023

The word omnichannel has been around for decades, but not until very recently has the industry realized the role of distributed order management in their aggregate financial equation. When we talk about omnichannel order fulfillment , there can be a mistake in thinking it’s just about online.

Supplies 306

Supplies Fulfillment Retail Omnichannel 306

Ecommerce Platforms

JULY 9, 2022

Manage inventory across multiple sales channels and locations. Tracking for cash flow, sales, finance, and product use, as well as other reports. The Lite point of sale app comes with your standard Shopify plan for ecommerce, while the Pro plan is only available as an added extra, or included with Shopify Plus.

POS 180

POS Shopify Payment Services Shipping Costs 180

iVend

AUGUST 12, 2024

IT systems are essential in any modern retail operation and the two key platforms are point of sale (POS) and Enterprise Resource Planning (ERP). POS’ domain is front of house operations – enabling customer transactions, processing payments, and capturing real-time information about sales, returns and exchanges from multiple channels.

POS 52

POS Payment Services Point of Sale Payments 52

Korona

APRIL 1, 2021

Digital channels and the ability to keep in constant and instant communication with shoppers have made this easier than ever. There are different retailing channels for any type of business. Instead, focus on a few areas where you can increase your omnichannel marketing and grow your presence. Reach buyers at multiple points.

Multi-channel 52

Multi-channel Channel Small Business Retail Retail 52

Ecommerce Platforms

OCTOBER 5, 2018

This W3bstore review assesses not only its omnichannel capabilities but also other it’s ecommerce features that would be critical to online stores. It does not access it’s POS (point of sale) or multi-store back office. Every store is simply a new sales channel. Imagine this…. And you know what? First things first.

eCommerce Platforms 91

eCommerce Platforms Omnichannel Merchant Services Payment Services 91

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Another key challenge for Hot Topic’s inventory management system is ensuring its BOPIS options run smoothly even as it fulfills orders across multiple channels.

Management 278

Management POS Shipping Costs Supplies 278

365 Retail

AUGUST 16, 2023

Shiseido Americas discovered that Amperity is the only platform that brings together data from all online and offline touchpoints, including pre-purchase, point-of-sale, and post-purchase customer care to create unified customer profiles. “As

Omnichannel 98

Omnichannel Point of Sale Customer Data Customer Experience 98

Retail TouchPoints

APRIL 10, 2023

Digital transformation isn’t easy for any brand, but for Pandora , with its 40 years of history and more than 6,400 points of sale across 100 countries, that effort is particularly complex. The ultimate goal is to deliver personalized, omnichannel experiences to customers in all of Pandora’s 100 markets.

Jewelry 282

Jewelry Omnichannel Operations Technology 282

Retail TouchPoints

SEPTEMBER 19, 2023

The Media and Sales Performance Dashboard is a self-service platform designed to consolidate insights on Sponsored Product Ads and Display campaigns, as well as sales performance, within a single interface.

Merchant Services 263

Merchant Services Point of Sale Channel eCommerce 263

Retail TouchPoints

DECEMBER 13, 2023

Trend 2: Technology will Elevate Omnichannel Performance and Key Value Props Nearly two-thirds ( 63% ) of respondents to Retail TouchPoints’ annual Store Design & Experience Survey shared that better integrating technology into the experience was a top priority for them in 2023. Baird: Store KPIs really need to change.

Sporting Goods 323

Sporting Goods Technology Omnichannel Operations 323

iVend

JULY 27, 2021

Frictionless checkout – is it the new omnichannel? If you’ve been in retail as many years as I have, you’ll no doubt remember the time that omnichannel solutions first hit the collective consciousness of our industry. Now, more than 10 years on, why do I say that frictionless checkout is the ‘new omnichannel’?

Omnichannel 52

Omnichannel Payment Services POS Shipping Costs 52