Remove Channel Remove Omnichannel Remove Workshop
article thumbnail

Click, Connect, Convert: How Live Events Integrate with Omnichannel Retail Strategies

Retail TouchPoints

According to a study by UC Today , 90% of consumers expect to have an omnichannel retail experience when we shop. They also want customer service channels such as chatbots and call centers to provide them with the same level of information and support regardless of how they choose to interact.

Events 277
article thumbnail

21 Sessions, Presentations and Workshops You Can’t Miss at IRCE 2018

BigCommerce

Marketing, IT and development teams all block hotel rooms near one another, jetting off to hear what’s new and what’s next in their channel before heading out for drinks and dinner that night. It is the industry’s most trafficked annual conference combining high-profile brand executive tracks down to workshops to train junior employees.

Workshop 419
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Revolve Group Launches Mobile Fashion Game Alongside LA Holiday Pop-Up

Retail TouchPoints

Millennial and Gen Z-focused fashion retailer Revolve Group is bringing its Revolve and FWRD brand segments to new channels this holiday season, including a pop-up shop at The Grove in Los Angeles and within the new fashion styling game Bellemint. ”

Games 278
article thumbnail

Why Digital-Native Brands Are Moving In-Store

Optimizely

Customer experience is more important than channels. While you may think about your business in terms of online or in-store, customers don’t think in channels. This is exactly why it’s so important to have an omnichannel marketing strategy. Increase sales in other channels.

Workshop 312
article thumbnail

Solutions Designed for Retail Associates Need to Keep the Customer Experience in Mind

Retail TouchPoints

Overall, “tech needs to be more integrated with the shopper experience, including the social and omnichannel aspects,” said Kramer. Our Bear Builder store associates are a vital part of the Build-A-Bear Workshop experience,” said Dara Meath, CTO at Build-A-Bear in a statement.

article thumbnail

Retail Media Networks: The Key to Winning CPG Partnerships this Holiday Season

Retail TouchPoints

Emphasize Integrated and Co-Branded Campaigns Utilizing integrated campaigns across various channels is a strategic necessity in today’s omnichannel landscape. Retailers should emphasize their ability to maintain consistent messaging and branding across in-store, online, mobile and social media platforms.

Retail 278
article thumbnail

How Poshmark’s In-Person Events Drive Livestreaming Results

Retail TouchPoints

Empowering Sellers Year-Round Poshmarks biggest event of the year is PoshFest , an offsite multi-day event that brings hundreds of sellers together for interactive workshops and sessions that give them the tools and best practices they need to scale their resale businesses.

Events 147