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Curbing the $890 Billion Return Problem: Proactive Solutions for Retailers

Retail TouchPoints

Retailers need to continue to focus on enhancing the digital product discovery experience, especially as more and more channels arise for consumers to discover and purchase their products. Optimizing product descriptions across channels. The Technology Advantage: Improving Pre-Purchase Experiences 1.

Retail 298
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2025 Trends: AI Continues its Rise, Tariffs’ Uncertain Impact, Circular Commerce Blossoms

Retail TouchPoints

In terms of consumer acceptance of AI, there are strong indications that many consumers are unaware that AI is already sharpening the product recommendations they receive or has planned a faster delivery route so that their package arrives on time. Reflections on Social Commerce PAN: While the future of TikTok in the U.S.

Supplies 289
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Benefits of Content Marketing for eCommerce: 10 Reasons to Start Now

Groove

With the prevalence of social media, businesses are constantly feeding unique and engaging content to their audiences through a variety of channels and consumers are beginning to expect this from brands. Establish Trust To help establish consumer trust, we recommend positioning your brand as an industry expert.

eCommerce 328
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How GlassesUSA.com Uses AR, Computer Vision and Dynamic Recommendations to Enhance Online Eyewear Shopping

Retail TouchPoints

The site’s huge selection is clearly an advantage, but it does present a challenge when it comes to the customer experience. In 2018, GlassesUSA.com partnered with experience optimization platform Dynamic Yield to simplify the product discovery process with dynamic recommendations. Streamlining Search in the Endless Aisle.

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How AI Assistants are Already Reshaping Shopping

Retail TouchPoints

AI agents dont just suggest products they personalize recommendations, streamline decision-making and handle routine tasks like grocery replenishment. AI shopping assistants are ushering in a new era of commerce, Goldberg said on LinkedIn. This is every part of the marketing funnel being used.

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5 Key Traits of CTV Advertising Winners

Retail TouchPoints

CTV ad formats and capabilities integrate into other digital advertising channels and, in turn, can support a more robust set of business goals. And when asked to share the CTV advertising capabilities that are most beneficial to their business, 47% called out its integration with other ad channels and touch points.

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Real-Time Inventory and Search Integration: The Backbone of Next-Level Ecommerce

Retail TouchPoints

Furthermore, the integration of inventory visibility and search reduces the likelihood of stockouts and overselling while enabling seamless cross-channel fulfillment. Customers also can filter products by in-store pickup availability or take advantage of buy online/pick up in-store (BOPIS) fulfillment options.

eCommerce 260