Groove

DECEMBER 7, 2024

With the prevalence of social media, businesses are constantly feeding unique and engaging content to their audiences through a variety of channels and consumers are beginning to expect this from brands. Establish Trust To help establish consumer trust, we recommend positioning your brand as an industry expert.

eCommerce 328

eCommerce Marketing Social Media White Paper 328

Kissmetrics

JULY 29, 2021

In fact, the video platform has confirmed its YouTube recommendation engine is responsible for more than 70 percent of the total time spent watching content on the site. That means if you want to get more eyes on your YouTube content, it’s in your interest to understand how YouTube recommendations work. using the platform.

Recommendation 274

Recommendation Channel Other Subscription 274

BigCommerce

OCTOBER 20, 2017

To help you navigate these changes, here are some of the latest B2B ecommerce trends we’ll cover in this piece: Focus on New Customer Acquisition. Integrate Your Systems for Multi-channel Selling. Like B2C, B2B businesses know the importance of offering a multi-channel experience to drive sales. Let’s dive in. .

B2B 251

B2B eCommerce Payment Services Multi-channel 251

Retail TouchPoints

MARCH 16, 2022

The platform includes the return of Macy’s Style Crew, the team of in-house experts who guide shoppers by sharing live demos, tutorials and recommendations. We will help our customers express their personal style through personalized data-driven recommendations and expert advice that will differentiate us in a cluttered marketplace.

Recommendation 298

Recommendation Social Media Demo Omnichannel 298

Retail TouchPoints

DECEMBER 16, 2024

That means investing in technology that both directly and indirectly supports them as they browse and buy across channels. For instance, if a customer asks for a recommendation on dog food for sensitive skin, the team member could ask Hey GURA, which would provide the top recommendations available in that store.

Payment Services 278

Payment Services Supplies Mobile Live Chat 278

Retail TouchPoints

JANUARY 13, 2025

Retailers need to continue to focus on enhancing the digital product discovery experience, especially as more and more channels arise for consumers to discover and purchase their products. Optimizing product descriptions across channels.

Retail 298

Retail BigCommerce B2C Channel 298

Groove

DECEMBER 12, 2024

Incorporating the major SEO trends of 2024including mobile-first indexing (and ensuring that your site benefits from mobile-first SEO), working to appeal to Googles experience, expertise, authoritativeness, and trustworthiness (E-E-A-T) framework, and prioritizing Core Web Vitalscan help set you up for success in your eCommerce business.

BigCommerce 282

BigCommerce SEO Mobile Improvements 282

Retail TouchPoints

JANUARY 12, 2024

For online retailers that want to stay relevant and competitive, it’s important to stay on top of the latest trends and strategies. E-sellers will leverage social channels more than ever. billion users worldwide , it’s worth mentioning TikTok’s growing popularity as an advertising channel in certain industries.

Social Media 320

Social Media Beauty and Health Multichannel eCommerce 320

ROI Revolution

APRIL 9, 2025

Social media advertising is always changing with new tech and shifting user trends. While an Instagram Reel can be up to 15 minutes, its recommended to stick to less than one minute (15-30 seconds) for short, impactful videos. Consumers are also paying more attention to how brands interact with their followers.

Social Media 78

Social Media Presentation Fashion Jewelry 78

Retail TouchPoints

MAY 8, 2023

If you were drawing a trends graph, it would show a massive spike in everything digital and online during COVID that plummeted post-pandemic and then renormalized,” said Michael Affronti, the recently appointed GM of Commerce Cloud at Salesforce in an interview with Retail TouchPoints.

Channel 275

Channel Merchant Services Payment Services Recommendation 275

Retail TouchPoints

DECEMBER 17, 2024

Experts believe this trend will lead to better overall performance resulting from higher profitability, stronger productivity and better customer experiences. Furthermore, the integration of inventory visibility and search reduces the likelihood of stockouts and overselling while enabling seamless cross-channel fulfillment.

eCommerce 260

eCommerce Shipping Costs Supplies Fulfillment 260

Kissmetrics

NOVEMBER 10, 2021

Specifically, I’m talking about the videos that are trending on YouTube right now. Why Should You Use Trending Topics for Content Ideas? Trending topics make fantastic content ideas. First and foremost, you know that your audience is going to be interested in the topic if it’s trending on YouTube. It’s called YouTube.

Article 293

Article Blog Channel Other 293

Retail TouchPoints

FEBRUARY 7, 2023

Here are five key trends for retailers to pay attention to as they strategize for the months and years ahead: Retail Media Networks (RMNs): One of the most important topics of the past 18 months, RMNs offer the opportunity for many grocers to expand their revenue by monetizing their data and scaling their on-site and off-site audience activation.

Retail 278

Retail POS Apparel Department Stores 278

Retail TouchPoints

FEBRUARY 6, 2024

The technology, it turns out, largely functions as promised: AI is in fact quite good at making personalized recommendations. Meanwhile, 60% said they would be unaffected by AI recommendations. For instance, according to our survey , the majority of consumers view a brand’s website as their most important marketing channel.

Recommendation 298

Recommendation Customer Hobbies Consumer 298

Retail TouchPoints

JANUARY 9, 2024

Ecommerce became not just a ‘good-to-have’ channel, but a must-have channel for small businesses. This will cause the channel to continue to narrow, further reducing ship traffic. Shao: One major trend will be supply chain pressures shifting from the supply side to the demand side. and how can they prepare themselves?

Supplies 286

Supplies Shipping Costs Small Business Retail Recommendation 286

Retail TouchPoints

FEBRUARY 29, 2024

“Many systems can now identify sales trends, understand customer behavior and gauge employee performance. Features like AI-powered recommendations and dynamic pricing are personalizing shopping experiences. Integration with CRM is an important unlock, enabling businesses to drive relevance in engagement.”

Point of Sale 262

Point of Sale POS Payment Services Merchant Services 262

Retail TouchPoints

SEPTEMBER 21, 2021

With the increasing importance of visual content online, retailers must keep their finger on the pulse of trends in order to use content most effectively. To prioritize personalization, retailers must consider how they’ll streamline or automate the utilization of such content across all ecommerce channels.

eCommerce 263

eCommerce Social Media Technology Online Retail 263

Retail TouchPoints

NOVEMBER 10, 2020

Amid the turmoil, there are several key CX trends that stand out, and a retailer’s ability to respond and adapt to them may mean the difference between thriving in a post-coronavirus world or becoming another corporate casualty of the pandemic. Offer More Order Pickup Flexibility.

Retail 290

Retail Shipping Costs Fulfillment Shipping 290

Forrester eCommerce

SEPTEMBER 4, 2024

VMware Explore 2024 began with Broadcom CEO Hock Tan reannouncing a significant departure from the previous VMware direction (embracing hybrid cloud) to a singular focus on making private cloud a success.

Recommendation 273

Recommendation Channel Operations Technology 273

Retail TouchPoints

JANUARY 23, 2024

It was the growth of what we first called multi-channel, which then became omnichannel, and then we saw the growth of the brands born on the internet.” I’ve been through restructurings and Chapter 11s, and I both don’t recommend it [on a personal level] and do recommend it [as a learning experience].

ACH 285

ACH Multi-channel Technology Customer Retention 285

BigCommerce

NOVEMBER 28, 2017

Cyber Week 2017 Trends. You’ll also hear from 25 of this year’s most successful brands on which channels worked and what they did to grow sales more than 500% in each of their respective verticals. Which channels did they invest most in? Vertical Specific Trends: AOV, Device Purchasing and More. Black Friday. California.

BigCommerce 415

BigCommerce Small Business Retail Merchant Services Food and Beverages 415

365 Retail

DECEMBER 24, 2024

This trend has had a ripple effect on retail, revitalising urban shopping districts and creating new opportunities for businesses to cater to a more mobile workforce. Against this backdrop, here are five key trends set to shape the retail industry in 2025. The launch of Future Stores on Oxford Street exemplifies this trend.

eCommerce 62

eCommerce Retail Omnichannel Technology 62

BigCommerce

MARCH 7, 2017

Return on investment and low cost of customer acquisition from advertising channels are the two metrics that stick out the most to SMB owners when deciding how to spend marketing dollars and allocate marketing personnel resources. Most Important Online Channels and Tactics. 45% of SMBs expect to grow more than 25% in 2017.

BigCommerce 416

BigCommerce Mobile SEO Channel 416

BigCommerce

JULY 13, 2017

In fact, eBay has quite a few things going for it in comparison to other channels you might consider. Don’t wait until right before the holiday season to test out the eBay channel. I was fortunate to find a niche product that was trending at the time and my business experienced growth each year. In fact, it takes minutes.

BigCommerce 415

BigCommerce Multi-channel Channel Gifts 415

Retail TouchPoints

APRIL 24, 2023

Shopping Creator Recommendations In-Store With creators helping to close the gap between brands and customers, creator-guided shopping will influence consumers through all aspects of their discovery journey — including in-store. And we’ll continue to see a sizable and growing number of consumers shop in-store from creator recommendations.

Social Media 289

Social Media Electronics Accessories Recommendation 289

Retail TouchPoints

FEBRUARY 18, 2025

The digital marketing funnel from search to consideration to purchase is fragmenting into exploration across more varied digital channels, making it more challenging to capture a consumers attention and lead them where we want them to go. While not a hard and fast rule, AI tools tend to go for the more established brand over the upstart.

Consumer 236

Consumer SEO Marketing Information 236

Retail TouchPoints

MARCH 14, 2025

This new age in search means that consumers will have to expend less effort to get what they need, with AI doing the legwork to explore site content, evaluate information and make product recommendations.

Retail 179

Retail Customer Experience Technology SEO 179

Forrester eCommerce

AUGUST 1, 2024

It’s always an exciting time when we gather survey data and insights from our client conversations to produce a set of collective recommendations that B2B marketing executives should consider for the year ahead. Today, Forrester released our 2025 Budget Planning Guides. While […]

B2B 443

B2B Marketing Recommendation Channel 443

Kissmetrics

DECEMBER 31, 2020

Google Trends data shows a massive dropoff since RSS hit its peak back around 2005. Its free tier allows you to follow up to 100 sources, from news sites to YouTube channels. You can prioritize by keywords , trends, topics, similar articles, and even critical software vulnerabilities. It felt like everyone was using them.

Social Media 358

Social Media Beauty and Health Article Blog 358

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

A centralized database acts as a single source of truth for all business data, allowing retailers to manage information from multiple channels and locations efficiently. A centralized database helps retailers manage sales from multiple channels in a unified manner.

eCommerce Platforms 111

eCommerce Platforms Multi-channel Retail eCommerce 111

Groove

DECEMBER 9, 2020

Analyze Trends & Uncover Opportunities. Optimizing messages across social channels and customizing them to each of your customers' unique needs really helps to build customer relationships and convert more traffic into paying customers. Klaviyo's segmentation capabilities make the platform unique. to send extremely targeted emails.

Marketing 351

Marketing Recommendation eCommerce Magento 351

Kissmetrics

NOVEMBER 26, 2020

But that doesn’t mean popular digital channels are off-limits. Luxury Marketing Trends. Digital channels will be essential for luxury brands going forward. Start by thinking about the channels you want to target. Don’t worry; I’m not recommending creating a loyalty program. Or they can do both, like Supreme.

Marketing 363

Marketing PPC SEO Social Media 363

BigCommerce

APRIL 18, 2018

Value-per-Visit: This is total website revenue divided by total website visits, and is helpful in measuring the effectiveness your various marketing channels. Understanding the these metrics and KPIs will help you make better sense of your sales and revenue data — and help you spot trends to convert more visitors into buyers.

Download 418

Download eCommerce Social Media Shopping Carts 418

BigCommerce

DECEMBER 20, 2017

As a result, many experts are recommending alternate approaches to success for 2018. So, here’s what I did: I reached out to 31 experts to ask what 3 areas they’d focus on (or are planning on focusing on) for 2018 to drive real growth and get ahead of the trends. Omni-Channel Management. Eric Carlson, Co-founder, 10X Factory.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Retail TouchPoints

DECEMBER 22, 2021

Working across both online and offline channels, Dynamic Yield delivers individualized content and offers based on factors including past purchases, page views, time of day, current store traffic and trending products.

Merchant Services 276

Merchant Services Payment Services Financial Services Travel 276

Groove

AUGUST 18, 2020

Store all of your customer data in one place, and deliver customized experiences through email and other owned channels. See how much revenue your campaigns have driven, compare current and past performance, see trends in events and more. Reach Customers On Any Channel. Real-Time Customer Data. Klaviyo Pros. No Hidden Costs.

Merchant Services 330

Merchant Services Shopify Subscription Multi-channel 330

Wiser

APRIL 9, 2025

To effectively sway consumer decisions, brands and retailers must achieve a “decision point advantage” by gaining continuous understanding and control over the factors that influence purchases across both online and offline channels. This visibility is crucial for staying ahead of emerging trends and potential competition.

Consumer 78

Consumer eCommerce Food and Beverages Channel 78