Retail TouchPoints

OCTOBER 24, 2024

Not only has the traditional funnel disappeared, but increased competition online means that marketers’ historical focus on the top and middle of the funnel — capturing consumers’ attention and inspiring them to research and browse across channels — is no longer performing like it used to.

Merchant Services 261

Merchant Services Shipping Costs Payment Services Payments 261

Retail TouchPoints

JANUARY 8, 2025

Not only do these technologies improve throughput in most cases; they also enable greater flexibility in meeting expectations related to fast shipping and free returns. These shifting expectations arent reserved for traditionally digital products or industries like retail. massive parts shortages and shipping blockades).

Supplies 279

Supplies Consumer Shipping Costs Multi-channel 279

Retail TouchPoints

JANUARY 9, 2025

at KYMA at Hudson Yards, to discuss a few of the key trends retail will be grappling with in 2025 for this blog post. To me this illustrates both how powerful gen AI-based solutions can be, but also the preparatory and ongoing work required to make them truly useful to both consumers and retailers. 13 from 6 to 8 p.m. administration.

Supplies 289

Supplies Shipping Costs B2C Channel 289

Retail TouchPoints

MARCH 6, 2023

To combat this, companies should “look beyond a single-carrier and utilize multi-carrier shipping experiences. To combat this, companies should “look beyond a single-carrier and utilize multi-carrier shipping experiences. Multi-carrier shipping options help expand delivery and last-mile services, and customers like to have options.”

Shipping Costs 277

Shipping Costs Shipping Multi-channel Fulfillment 277

BigCommerce

MARCH 14, 2017

The simple process of keeping track of goods purchased and sold is complicated by costs, overhead, rate of sale or turnover, cost of purchase, and other details that can be difficult to manage as your online sales grow. Any retail item needs a UPC or Universal Product Code. UPC / EAN Barcode.

Channel 414

Channel BigCommerce Multi-channel Shipping Costs 414

lateshipment

MARCH 9, 2022

Shipping delays are inevitable even with the most efficient carriers. Dealing with shipping delays is no rocket science but first, we’ll bust a few delay-related myths along the way to make it easier for you. Shipping Delays are More Common Than You Think. On the contrary, shipping delays are more common than we believe.

Shipping Costs 246

Shipping Costs Shipping eCommerce Customer Retention 246

Retail TouchPoints

JULY 5, 2022

Retailers’ attitudes about ecommerce have undergone a series of rapid evolutions over the last two years. We’re seeing a shift of focus in the retail environment,” explained Publicis Sapient Head of Retail Strategy for North America Hilding Anderson in an interview with Retail TouchPoints. “We UK, Germany and Australia.

Shipping Costs 323

Shipping Costs eCommerce Retail Merchant Services 323

Retail TouchPoints

OCTOBER 11, 2024

The retail industry holds influence above many others. This has never been more apparent than now, as consumers look to elevate their in-store shopping experiences and expect the same versatility and ease that they have obtained with modern omnichannel retail.

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Omnichannel Technology Operations Shipping Costs 295

Retail TouchPoints

JANUARY 31, 2024

As a result, brands and retailers have had to up their game for their omnichannel strategies to ensure they have the new features and functionality that consumers require to find the best products at the best price. The 2024 Connected Retail Report includes a survey of 1,012 U.S.

Shipping Costs 264

Shipping Costs Consumer Mobile Channel 264

BigCommerce

MARCH 17, 2017

Once you make it over that hurdle, it’s time to deal with order fulfillment and shipping. That means you, the store owner, don’t need to keep products in stock or worry about shipping. Dropshipping is a cost-effective way to sell products online. Low overhead costs. But what if you could avoid all that hassle?

Shipping Costs 419

Shipping Costs BigCommerce Shipping Fulfillment 419

Retail TouchPoints

JULY 7, 2023

As more direct-to-consumer (DTC) brands face heightened competition and rising cost-per-acquisition rates online, many have disinvested in their branded ecommerce experiences and doubled down on unique brand opportunities found on marketplaces like Amazon. It’s inevitable.

Shipping Costs 276

Shipping Costs Customer Multi-channel Consumer 276

BigCommerce

DECEMBER 13, 2017

Those millions sold have been made selling a variety of products, among various industries, at a mix of price points and using several different methods. Within 18 months they were selling more on Amazon than through their traditional channels. The total cost of labor and materials was less than most people’s weekly grocery bill.

Shipping Costs 354

Shipping Costs Multi-channel Shipping Fulfillment 354

RETAIL MANAGEMENT SOFTWARE

JANUARY 8, 2025

In the world of retail, the importance of customer retention cannot be overstated. In this blog, we will explore proven customer retention strategies that retail businesses can implement to boost customer loyalty and long-term success. Offer free or low-cost returns, especially for online purchases, to reduce the friction of buying.

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Customer Retention Customer Social Media Retail 111

Retail TouchPoints

JANUARY 20, 2022

The last year and a half has been tremendously disruptive to all kinds of businesses, particularly the retail industry. But through this disruption, retailers began to see that their procurement process is in many ways the linchpin for maximizing revenue and reducing spend as the economy recovers post-pandemic.

Shipping Costs 264

Shipping Costs Merchant Services Supplies Retail 264

Retail TouchPoints

JULY 21, 2022

In today’s Now Economy , customers are gravitating increasingly toward the “I see it, I want it, I’ve got it” retail model — while at the same time they’re more intent than ever on making purchases that support their personal values. Retailers are scrambling to adapt to this exponentially expanded consumer dial tone.

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Drop Ship Shipping Costs Shipping Marketing 264

Retail TouchPoints

MARCH 6, 2024

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Returns are a major cost of doing retail business of any kind, but especially online.

Customer Experience 289

Customer Experience Shipping Costs eCommerce Improvements 289

Retail TouchPoints

AUGUST 27, 2024

As with many other retail sales “seasons,” formerly hard-and-fast dates about when back-to-school (BTS) selling starts — and perhaps more importantly, when it stops — have become more nebulous in recent years. That’s putting pressure on brand loyalty, as people switch to lower-cost channels and different brands.

Shipping Costs 337

Shipping Costs Supplies Electronics Consumer 337

Retail TouchPoints

AUGUST 16, 2021

Returns provide brands and retailers the opportunity to delight their customers. But not all brands and retailers are seizing this opportunity. According to the National Retail Federation (NRF), the U.S. That is a significant amount of capital tied up in the returns channel! market saw over $400B in returns in 2020.

Retail 336

Retail Shipping Costs Supplies Shopify 336

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 262

Shipping Costs Improvements Live Chat Retail 262

Retail TouchPoints

SEPTEMBER 18, 2023

While it’s often lumped into the “retailer” category, clearly that is no longer Amazon’s core identifier. Here’s a look at how Amazon is moving even further away from the domain of retailer with the debut of new services in supply chain management, shipping, banking, market research, product development, inventory management and more.

Payment Services 321

Payment Services eCommerce Shipping Costs Multi-channel 321

Retail TouchPoints

JANUARY 29, 2024

Store-based fulfillment of customer orders got an enormous boost during the COVID pandemic, when both curbside pickup and delivery offerings became survival tactics for so many retailers. Each of these companies announced new retail partnerships last year, many outside the “home turf” of the grocery vertical.

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Fulfillment Shipping Costs Omnichannel Retail 289

Retail TouchPoints

MARCH 25, 2024

The same study suggests this trend is only expected to continue: by 2027, the global retail ecommerce market is projected to grow by 39% and surpass the $8 trillion mark. As ecommerce sales continue to grow, so does the focus on logistics, enabling retailers to meet the rising demand for shipping. trillion in 2024 to $1.57

eCommerce 312

eCommerce Small Business Retail Shipping Costs Retail 312

Retail TouchPoints

SEPTEMBER 2, 2022

The site offers items across categories including apparel, jewelry, pet supplies and home and garden, many at bargain prices. Multiple women’s dresses are priced below $20 (some below $10 ) and only a few are above $50. Temu’s site shows average shipping times to most of the U.S.

Shipping Costs 311

Shipping Costs eCommerce Jewelry Shopify 311

BigCommerce

AUGUST 17, 2018

To ensure that you’re offering a fair and competitive price for your products, you’ll want to look at what similar online retailers are charging. Don’t just look at the price retailers are charging for their products, look at the total cost as well (tax + shipping charges + service fees).

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

BigCommerce

AUGUST 8, 2017

Most channels require significant lead time to yield an ROI (ex. Some channels yield quick results but not day in and day out (ex. And some channels are consistent but time consuming to dial in (ex. In 2017, there are 6 different social media channels where you can follow proven ad strategies and generate consistent ROI.

Social Media 420

Social Media Shipping Costs Multi-channel B2B 420

BigCommerce

APRIL 26, 2018

From general Amazon growing pains to government regulation, part of the report took a hard look at some of the major issues and potential risks ahead that all ecommerce retailers need to consider (as Amazon third-party retailers or otherwise). Amazon Customer Base, Revenue & Shipping Data. Want more insights like this?

Payment Services 417

Payment Services eCommerce Shipping Costs Payments 417

Retail TouchPoints

JANUARY 9, 2024

In 2020 he joined Alibaba, where he is now tasked with developing the company’s strategy and building platform-level solutions around international shipping, logistics, cross-border trade and global expansion. Ecommerce became not just a ‘good-to-have’ channel, but a must-have channel for small businesses.

Supplies 286

Supplies Shipping Costs Small Business Retail Recommendation 286

Retail TouchPoints

SEPTEMBER 2, 2022

A recent Retail TouchPoints special report outlined the challenges and opportunities of cross-border commerce while offering tactical best practices for executives ready to make the move abroad. It could come from style, it could come from price point or it could come from assortment.”. Establish Your Value Proposition.

Merchant Services 324

Merchant Services Shipping Costs Channel eCommerce 324

BigCommerce

DECEMBER 13, 2017

Amazon will charge whichever of these two is higher for each item: Referral Fee as a percentage of sale price: It ranges from 6% to 20% (45% for Amazon devices), but it’s usually 15%. This may be regarding your: Pricing. Know Your Costs. Determining Your Overhead Allocation Cost per Unit. Professional sellers pay $0.

Shipping Costs 359

Shipping Costs Payments Payment Services Toys 359

Retail TouchPoints

JUNE 6, 2023

Recommerce, the online selling of previously owned items to buyers who reuse, recycle or resell them, is growing 11 times faster than traditional retail and is expected to reach $84 billion by 2030. Opportunity #1: Cost-efficient inventory management. However, skeptics worry recommerce isn’t a profitable or scalable business model.

Shipping Costs 278

Shipping Costs Clothing Merchant Services Shipping 278

Retail TouchPoints

AUGUST 19, 2021

COVID-19 has fundamentally disrupted retail as we know it. Many large retailers were quick to adapt their business models and operations over the past year, combating some of the pandemic’s disruptions to the customer shopping experience. Will physical retail stores still be essential post-pandemic?

Supplies 264

Supplies Shipping Costs Fulfillment Retail 264

Retail TouchPoints

OCTOBER 3, 2023

It was no longer enough to route orders to a handful of DCs and drop ship vendors. During those transition years, we watched more than a few retail CEOs fold their arms and declare: “My store associates will never spend time putting a shirt in a box.” Checking inventory in a local store but not placing an order?

Fulfillment 286

Fulfillment Shipping Costs Customer Supplies 286

Retail TouchPoints

SEPTEMBER 22, 2023

Retailers increasingly strike balances between direct-to-consumer ecommerce and omnichannel strategies to keep products in stores and in front of consumers. But there are greater opportunities for leading retailers to integrate their omnichannel experiences and create seamless ecommerce and in-store experiences.

Shipping Costs 264

Shipping Costs Omnichannel Supplies Shipping 264

Retail TouchPoints

NOVEMBER 4, 2022

Today’s retail supply chains have evolved into complex global webs of infrastructure, vehicles and people that move products from raw material to end consumer. The delivery experience has become an extension of a retailer’s brand. For many retailers, the entire last-mile delivery process is inefficient.

Shipping Costs 289

Shipping Costs Retail Supplies Shipping 289

Fabric

MAY 24, 2023

Software engineers working in e-commerce are frequently faced with the decision of building or buying a pricing engine. While developing a pricing engine in-house may appear to be the ideal option, it frequently necessitates a significant investment of resources. What is a Pricing Engine? What is a Pricing Engine?

eCommerce 236

eCommerce Shipping Costs eCommerce Platforms Multichannel 236

Retail TouchPoints

JULY 26, 2022

With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. In the face of these challenging factors, the stars are aligning to deliver another “unprecedented” holiday season for the retail industry.

Shipping Costs 306

Shipping Costs Gifts Fulfillment Consumer 306

Retail TouchPoints

JANUARY 10, 2023

The past year presented a plethora of challenges for retailers. In fact, according to KPMG’s recent retail executive holiday outlook , 56% of retail executives are expecting an inventory hangover following the holiday period. Having a diversified sales channel can also help sellers to better manage their inventory levels.

Shipping Costs 287

Shipping Costs Payment Services Order Fulfillment Social Media 287