Retail TouchPoints

OCTOBER 24, 2024

Not only has the traditional funnel disappeared, but increased competition online means that marketers’ historical focus on the top and middle of the funnel — capturing consumers’ attention and inspiring them to research and browse across channels — is no longer performing like it used to.

Merchant Services 261

Merchant Services Shipping Costs Payment Services Payments 261

Retail TouchPoints

MARCH 6, 2023

To combat this, companies should “look beyond a single-carrier and utilize multi-carrier shipping experiences. To combat this, companies should “look beyond a single-carrier and utilize multi-carrier shipping experiences. Multi-carrier shipping options help expand delivery and last-mile services, and customers like to have options.”

Shipping Costs 277

Shipping Costs Shipping Multi-channel Fulfillment 277

lateshipment

MARCH 25, 2025

What is the Shipping Journey? Key Stages Involved in the Shipping Journey The stages in an online shopping journey refer to the steps that customers take from the time they realize a need for a product to the time they purchase it and even after. If these expectations arent met, customers will quickly move to a competitor.

Shipping Costs 130

Shipping Costs Shipping Payment Services eCommerce 130

lateshipment

MARCH 9, 2022

Shipping delays are inevitable even with the most efficient carriers. Dealing with shipping delays is no rocket science but first, we’ll bust a few delay-related myths along the way to make it easier for you. Shipping Delays are More Common Than You Think. On the contrary, shipping delays are more common than we believe.

Shipping Costs 246

Shipping Costs Shipping eCommerce Customer Retention 246

Retail TouchPoints

DECEMBER 27, 2024

Minimal-touch shopping and buying processes and flexible shipping options will keep your Gen Z customers coming back. They use these channels to learn about new products, see what influencers are promoting and sift through branded content as it suits them. But how they use these platforms matters. But deals arent everything.

Social Media 278

Social Media Retail Shipping Costs Mobile 278

Retail TouchPoints

JULY 7, 2023

As more direct-to-consumer (DTC) brands face heightened competition and rising cost-per-acquisition rates online, many have disinvested in their branded ecommerce experiences and doubled down on unique brand opportunities found on marketplaces like Amazon. It’s inevitable. Sometimes a piece of content may hit, but most often, it doesn’t.

Shipping Costs 276

Shipping Costs Customer Multi-channel Consumer 276

Retail TouchPoints

JANUARY 31, 2024

As a result, brands and retailers have had to up their game for their omnichannel strategies to ensure they have the new features and functionality that consumers require to find the best products at the best price. Far fewer respondents ( 56% ) said that more expensive product assortments would lead them to have higher expectations. “We

Shipping Costs 264

Shipping Costs Consumer Mobile Channel 264

Retail TouchPoints

JANUARY 9, 2025

The industry also will need to keep an eye on global conflicts that can slow down transportation and logistics, such as the attacks by Houthi rebels that slowed down ship traffic in the Red Sea in 2024. is still uncertain, the impact of social channels overall on retail sales continues to explode, and thats not expected to stop.

Supplies 289

Supplies Shipping Costs B2C Channel 289

BigCommerce

FEBRUARY 1, 2018

Sure, you might be able to sell your item for much less than the competition, but will shipping costs obliterate your margins? Figure out which one works best for your margins, your sales channel and your customer’s expectations. This is because there is: A low cost to entry. How much do they cost? PCI compliance.

Shipping Costs 411

Shipping Costs Merchant Services Payment Services BigCommerce 411

BigCommerce

AUGUST 8, 2017

Most channels require significant lead time to yield an ROI (ex. Some channels yield quick results but not day in and day out (ex. And some channels are consistent but time consuming to dial in (ex. In 2017, there are 6 different social media channels where you can follow proven ad strategies and generate consistent ROI.

Social Media 420

Social Media Shipping Costs Multi-channel B2B 420

Retail TouchPoints

JULY 21, 2022

As a result, many retailers are seeking to scale up their selection through models like drop ship and marketplace. But while these approaches can help reduce the supply chain costs of stocking and shipping millions of single items, they also have many retailers questioning their roles.

Drop Ship 264

Drop Ship Shipping Costs Shipping Marketing 264

BigCommerce

OCTOBER 10, 2017

A few things you can include in your emails to make life easier for subscribers around the holidays include: Shipping info ( including final delivery dates ). Shipping costs clearly advertised to alleviate any cost concerns. Better deal elsewhere: Tempt them back with price and emotional cues. Gift card services.

Shipping Costs 407

Shipping Costs X-cart Marketing BigCommerce 407

Retail TouchPoints

MARCH 6, 2024

Returns are a major cost of doing retail business of any kind, but especially online. While some are charging customers fees to simultaneously slow and offset rising costs resulting from elevated return rates, others are adopting returnless refund policies.

Customer Experience 289

Customer Experience Shipping Costs eCommerce Improvements 289

Kissmetrics

FEBRUARY 4, 2021

While online stores tend to have fewer expenses, e-commerce overhead can quickly add up. As a business owner, you should always be looking for ways to cut costs. Which costs can you forgo, and which do you need? Let’s look at the most effective ways to reduce your online store costs. Fixed Overhead Costs.

eCommerce 275

eCommerce Shipping Costs Payment Services Reference 275

BigCommerce

FEBRUARY 7, 2018

One bug undetected for months that could have cost you millions (but you thankfully caught!). One more feature that will cost way too much and take much too long to build. It is definitely best accompanied with a cover letter with further details on pricing needs and services requirements. How do you price your application?

Merchant Services 83

Merchant Services Payment Services Shipping Costs eCommerce 83

Fabric

MAY 24, 2023

Software engineers working in e-commerce are frequently faced with the decision of building or buying a pricing engine. While developing a pricing engine in-house may appear to be the ideal option, it frequently necessitates a significant investment of resources. What is a Pricing Engine? What is a Pricing Engine?

eCommerce 236

eCommerce Shipping Costs eCommerce Platforms Multichannel 236

Retail TouchPoints

AUGUST 27, 2024

That’s putting pressure on brand loyalty, as people switch to lower-cost channels and different brands. Customers are changing where they shop, increasingly choosing discount stores and comparing prices online compared to previous seasons,” said Peter Ramer, Consumer Products Senior Analyst at RSM U.S.

Shipping Costs 337

Shipping Costs Supplies Electronics Consumer 337

ROI Revolution

JANUARY 8, 2025

Overall investment was up YoY for this channel. CPCs were down 15% this year from last year on Meta for our clients across the board which made exposure on this channel incredibly efficient compared to years past. Where the cost of advertising on Meta was down during Cyber Week, we saw costs increase significantly on Google.

Shipping Costs 148

Shipping Costs Channel Events Shipping 148

Retail TouchPoints

JULY 5, 2022

A lot of the pain points that we’re seeing are in the inventory side, but against that backdrop we’re going to see a steely-eyed focus on improving profitability in stores and digital channels.”. Thoughts of efficiency, integration with key systems and profitability were put on the back burner during the worst of the crisis.

Shipping Costs 323

Shipping Costs eCommerce Retail Merchant Services 323

Retail TouchPoints

JANUARY 9, 2024

In 2020 he joined Alibaba, where he is now tasked with developing the company’s strategy and building platform-level solutions around international shipping, logistics, cross-border trade and global expansion. Ecommerce became not just a ‘good-to-have’ channel, but a must-have channel for small businesses.

Supplies 286

Supplies Shipping Costs Small Business Retail Recommendation 286

Retail TouchPoints

SEPTEMBER 2, 2022

The site offers items across categories including apparel, jewelry, pet supplies and home and garden, many at bargain prices. Multiple women’s dresses are priced below $20 (some below $10 ) and only a few are above $50. Temu’s site shows average shipping times to most of the U.S.

Shipping Costs 311

Shipping Costs eCommerce Jewelry Shopify 311

Retail TouchPoints

OCTOBER 11, 2024

Additionally, this reduces cloud costs and improves ad traction and purchases, while also taking privacy factors into account. For example, on shopping channels with multiple distributors, sellers may be deprioritized on the site for overselling or shipping incorrect items.

Technology 295

Technology Omnichannel Operations Consumer 295

BigCommerce

APRIL 26, 2018

Amazon Customer Base, Revenue & Shipping Data. More than 5 billion items shipped worldwide with Amazon Prime. Channel expansion and high-growth pains. If accomplished, optimized inventory will help lower shipping costs from fulfillment centers and increase margins. Sign up for our weekly newsletter.

Payment Services 417

Payment Services eCommerce Shipping Costs Payments 417

Retail TouchPoints

OCTOBER 3, 2023

It was no longer enough to route orders to a handful of DCs and drop ship vendors. Prior to the advent of the omni shopper, most retail businesses operated two fully siloed channels. Doing extensive online research, and then opting for the speed of curbside pickup over ship to address?

Fulfillment 286

Fulfillment Shipping Costs Customer Supplies 286

Retail TouchPoints

JUNE 6, 2023

Opportunity #1: Cost-efficient inventory management. The brand’s program lets customers turn in their worn jeans and jackets for gift cards or credit toward a future purchase via its Levi’s Secondhand online channel or its roughly 260 U.S. Yet scaling recommerce comes with its own set of operational issues and inefficiencies.

Shipping Costs 278

Shipping Costs Clothing Merchant Services Shipping 278

Retail TouchPoints

JANUARY 10, 2023

For one thing, it can lead to increased costs as companies may need to pay for additional storage space to hold the excess inventory. Here are four tactics that retailers and ecommerce sellers can employ to eliminate excess inventory and mitigate the impact of the holiday hangover as they plan for 2023: 1: Diversify sales channels.

Shipping Costs 287

Shipping Costs Payment Services Order Fulfillment Social Media 287

BigCommerce

DECEMBER 20, 2017

Those two tactics still work wonders for brands, with the caveat that: Competition is fierce and as a result… Costs are high. In 2018, one thing is guaranteed, Facebook Ad inventory will go up in cost. Omni-Channel Management. Shipping + Fulfillment Optimization. Pricing strategy. Shipping and logistics.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Retail TouchPoints

SEPTEMBER 2, 2022

It could come from style, it could come from price point or it could come from assortment.”. After you establish your value proposition, you need to map out the channels you’ll use to market and sell to consumers. When reaching out, use the right channels to foster a positive customer experience.

Merchant Services 324

Merchant Services Shipping Costs Channel eCommerce 324

BigCommerce

MAY 1, 2018

However, that’s not to say that big data can’t still be an essential tool in your arsenal as your grow your ecommerce channel. Cost reductions (47%). For example, you can use the information about peak shopping times to get rid of excess stock at sale prices or run social ads during these timeframes. The way the world works.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Retail TouchPoints

SEPTEMBER 22, 2023

Great Omnichannel Experiences Win Customers Consumers expect great omnichannel experiences — from fast shipping to buy online, pick up in-store (BOPIS): 83% of consumers search elsewhere if they can’t find fast shipping options. 92% of consumers shop elsewhere to save on shipping , leading to cart abandonment. Reduce cost.

Shipping Costs 264

Shipping Costs Omnichannel Supplies Shipping 264

Ecommerce Platforms

JANUARY 9, 2023

So, hopefully, by the end of this blog post, you'll have a better idea of whether this solution meets the shipping needs of your business. If you haven't gathered from ShippingEasy's name, ShippingEasy is a shipping platform (Duh!). Headquartered in Austin, TX, ShippingEasy truly excels in streamlining your shipping operations.

Shipping Costs 197

Shipping Costs Shipping Shipping Labels Merchant Services 197

Retail TouchPoints

JANUARY 5, 2023

Although there are signs that inflation is easing, higher prices and an uncertain economy continue to impact consumer behavior. Although many customers are “brand loyal,” given the economic environment, stressed consumers nowadays will most often make retailer and product choices with price as the main factor. Today’s Consumer Mindset.

Shipping Costs 290

Shipping Costs Merchant Services Channel Consumer 290

BigCommerce

AUGUST 23, 2017

If you’ve lost your job or been hit with unforeseen expenses, your motivation and strategy will be much different than that of an upcoming entrepreneur. There is the entrepreneur who is motivated by making money in a clinical sense, who is content drop-shipping or selling products purchased wholesale. This is shown in Picture 2 below.

Shipping Costs 83

Shipping Costs Shipping Clothing Other 83

BigCommerce

APRIL 24, 2018

Understandably, this decision has wide-ranging implications –– to your customers in engaging with your brand and reducing friction of getting the product they need, to your employees that have to implement campaign strategies, and to your bottom line in terms of sales growth as well as cost of maintenance and installation.

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419

BigCommerce

JULY 25, 2017

The 10X Ecommerce Slack channel is a great place for that, if you aren’t already using something else. B2B buyers often require personalized prices –– which you can get by logging in on Atlanta Light Bulbs site (they use customer groups to make this happen). They also looked to Demandware (too expensive) and Magento (too complicated).

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

Retail TouchPoints

JUNE 18, 2024

Yes, we’ve seen steady upticks in online sales, but it’s not because of increased consumption, it’s almost solely because of increased prices.” It will be all about value, both in terms of price point and experience , said Garf. billion commerce-focused consumer interactions as well supplemental consumer research.

Consumer 290

Consumer Shipping Costs eCommerce Gifts 290