Retail TouchPoints

JUNE 9, 2022

With supply chain challenges rampant worldwide, many brands and retailers are focusing on consistent, even proactive, communication to address the demand side of the equation. This makes social media and social marketing an integral part of supply management. What unique value do influencers provide in this area?

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Supplies Social Media Consumer Marketing 363

Retail TouchPoints

JANUARY 2, 2025

The brand also has been dealing with the repercussions of its efforts to beef up its direct-to-consumer (DTC) channel. The Retail TouchPoints editors have identified 10 of the most-read news stories this past year many of which exemplify key trends that will continue to resonate throughout 2025. consumers wallet.

Retail 278

Retail Payments Payment Services Supplies 278

Retail TouchPoints

DECEMBER 17, 2024

Inventory visibility allows ecommerce service providers to track and monitor inventory levels in real time throughout the supply chain. Furthermore, the integration of inventory visibility and search reduces the likelihood of stockouts and overselling while enabling seamless cross-channel fulfillment.

eCommerce 260

eCommerce Shipping Costs Supplies Fulfillment 260

Retail TouchPoints

JUNE 21, 2024

Consumers are increasingly aware and conscious of the social, environmental and human rights impacts of their purchases, prompting retailers to rethink their supply chain strategies. Retail supply chains tend to be more complex and often span multiple countries and continents. Supply chain mapping and assessment.

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Supplies Retail Recommendation Fashion 306

Retail TouchPoints

MAY 4, 2022

Purple has appointed supply chain veteran Eric Haynor as its COO, effective June 6, 2022. Haynor’s 30 -year career includes his recent role as SVP of Global Industrial Supply Chain at water treatment company Ecolab, Inc.

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Supplies Online Retail Operations Channel 277

Retail TouchPoints

NOVEMBER 7, 2022

The answer is simple: they need to focus on their content supply chain and to put their customers to work for them. The Content Supply Chain Issue. Second is the inability to service today’s higher content demand due to much higher retailer and marketing channel needs. Chances are all three are disconnected.

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Supplies Social Media Channel Consumer 290

Retail TouchPoints

SEPTEMBER 12, 2023

The pandemic made “supply chain” a commonplace term, and now Amazon wants to make it a commonplace service. This is most notable in the multi-channel fulfillment solution, which will see Amazon deliver inventory to any channel, physical or digital, where a seller needs it. Yes, that means brick-and-mortar stores.

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Supplies Multi-channel Merchant Services Fulfillment 299

Retail TouchPoints

OCTOBER 11, 2024

The world has changed a bit since then, with things like electricity, grocery stores and the internet, but humans still rely on their eyes when gathering supplies — even though that process has become less about hunting and more about simply browsing and selecting.

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Webinar Management Channel eCommerce 278

Retail TouchPoints

JANUARY 9, 2024

But the supply chain disruptions that it exacerbated have not fallen by the wayside as easily as disposable masks did, with the global movement of goods continuing to be impacted by one challenge after another — from war and terrorist attacks to drought. The COVID-19 pandemic has, for all intents and purposes, ended.

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Supplies Shipping Costs Small Business Retail Recommendation 286

Retail TouchPoints

NOVEMBER 29, 2024

There’s more time to experiment, to determine if and how social commerce best works for you, and to understand what systems and data you need to exploit and foster what is certainly an important emerging retail channel, regardless of geography and culture. influencer). APAC has been way out ahead in social commerce.

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Social Media Beauty and Health Payment Services Consumer 278

Retail TouchPoints

MARCH 16, 2023

Omnichannel fulfillment platform Deposco has launched a supply chain solution designed to orchestrate end-to-end processes — plan, source, order, fulfill and return — across B2B and DTC channels, from a single package to full pallets.

Supplies 278

Supplies Management Order Fulfillment Retail 278

Retail TouchPoints

DECEMBER 9, 2021

Supply chain challenges are nothing new, but they are newly in the spotlight as massive consumer delays and shortages affect the shopping public. There is no quick fix for the supply chain snarls facing brands, and the problems won’t miraculously resolve on December 31. Diversify channels to sidestep disruptions.

Supplies 305

Supplies Fulfillment Shipping Costs Multi-channel 305

Retail TouchPoints

JUNE 15, 2022

Historically, in its most simple definition, the “supply chain” division of retail was the one in charge of getting stuff in, maybe storing it for a while — maybe not (cross-docking) — and then getting whatever stuff they did store out to brick-and-mortar locations to be sold to the masses. Hey, that’s why they call it supply chain !

Supplies 264

Supplies Customer Omnichannel Shipping 264

Retail TouchPoints

AUGUST 15, 2024

As the business’ operations, product portfolio and sales channels expanded, it needed to evolve its manual financial and inventory processes, which were largely responsible for data inaccuracies and disrupted business reporting.

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Operations Supplies Management Omnichannel 263

Retail TouchPoints

NOVEMBER 21, 2024

The law of supply and demand dictates that prices will go up as retailers compete for fewer slots across TV and other channels. This leaves retailers with a supply conundrum: how do they balance those who are playing the long game while still having enough for the last-minute shoppers?

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Shipping Costs Retail Toys Games 274

Retail TouchPoints

SEPTEMBER 6, 2022

Supply chain and last mile challenges have been grabbing headlines for months, and executives from Ulta Beauty , American Eagle and others shared their advice on how retailers can turn these troubles into opportunities at the Home Delivery World logistics conference. Ulta’s Three Pillars Connect Supply Chain, Associates and Shoppers.

Supplies 278

Supplies Shipping Costs Travel Multi-channel 278

Retail TouchPoints

MARCH 3, 2025

Findings from Trustwaves Retail Sector Risk Radar Report highlight the sophistication of todays malware and phishing tactics, as well as the risks posed by supply chain vulnerabilities. At the end of the day, threat actors follow the money and utilize the lowest-effort channels to reach it.

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Payment Services Retail Point of Sale Supplies 207

Retail TouchPoints

FEBRUARY 4, 2025

Today, retailers face a complex landscape marked by rising costs, supply chain disruptions, pricing pressures and high employee turnover. In physical stores, AI-driven digitization of the shopping experience will guide customers via interactive kiosks or smartphone apps, seamlessly integrating online and offline channels.

eCommerce 302

eCommerce Retail Omnichannel Multi-channel 302

Retail TouchPoints

OCTOBER 14, 2021

Retailers and consumers alike are bracing for a holiday season much like the last — masks look set to remain a top stocking-stuffer; “supply chain” has a become a daily topic in mainstream media; and parents are gearing up for tears with the top toys of the year already predicted to go out of stock. A Tale of Two Types of Retailer.

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Supplies Marketing Toys Consumer 299

Retail TouchPoints

AUGUST 13, 2024

Addressing the Role of Suppliers’ Sustainability Profiles Making this kind of progress requires involvement from a host of entities throughout the retail ecosystem, particularly in the supply chain. However, Primark “doesn’t want to overwhelm [customers], so we make information available in a number of ways,” according to the spokesperson.

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Supplies Customer Workshop Clothing 264

Retail TouchPoints

JUNE 9, 2023

The brands we work with are pursuing a multitude of sustainability initiatives, from improvements in their supply chain to innovative ways to extend the usable life of their products through curated resale channels. Sustainability can be highly data-driven.

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Supplies Operations Shipping Costs Customer 246

Retail TouchPoints

JANUARY 15, 2025

Uninterrupted Power Supplies (UPS) and generators are valuable for boosting resilience, especially if trading in locations that experience regular electricity power-cuts. While dedicated lines deliver higher reliability, they come at a higher a cost.

Payment Services 279

Payment Services Merchant Services Payments POS 279

Retail TouchPoints

NOVEMBER 20, 2024

It’s hard to find a topic that all marketers agree on, but if there is one, it’s likely that programmatic ad buying continues to be a dominant channel for advertisers looking to scale. Even small networks can run campaigns at scale without investing in a large internal ad ops team by tapping into ad exchanges and supply-side platforms.

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Retail Omnichannel Technology Improvements 278

Retail TouchPoints

MAY 24, 2022

British retailer Asda is enhancing its end-to-end supply chain and retail operations by partnering with Blue Yonder to improve order management. billion into its supply chain , which were outlined when investors the Issa brothers and TDR Capital purchased a majority stake in the retailer from Walmart in October 2020.

Fulfillment 289

Fulfillment Omnichannel Supplies Clothing 289

Retail TouchPoints

OCTOBER 10, 2024

To keep our customers happy, we always need to have the right product available across all our sales channels without overstocking and overproducing. “As a company, we take nothing for granted, especially not customer loyalty,” said Casper Terp Harboe, RFID Project Manager at Bestseller in a statement. “To

Supplies 264

Supplies Retail Payment Services Apparel 264

Retail TouchPoints

FEBRUARY 10, 2025

China and Europe, delivering an exceptional customer experience through our direct-to-consumer channel and increasing our points of sale through our valuable retail partnerships. This includes improved operational capabilities with the expansion of our distribution centers in the U.S.,

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Point of Sale Operations Customer Experience Channel 297

Retail TouchPoints

JUNE 12, 2024

By combining Roku’s TV advertising supply with identity data and AI-driven optimization capabilities, the process of buying Roku Media and TV streaming ad placements will be accessible to more buyers. Streaming TV platform Roku has launched a new service called Roku Exchange to connect streaming TV ad inventory with advertiser demand.

Supplies 278

Supplies Download Mobile Management 278

Retail TouchPoints

OCTOBER 30, 2024

By leveraging our technology and resources, both growing and established businesses can easily explore a new channel that can help them increase visibility and boost sales.” Among the U.S.-based

Merchant Services 290

Merchant Services Channel Technology Retail 290

Retail TouchPoints

JULY 25, 2022

Home goods supplier Creative Co-Op has chosen the GAINS Performance Optimization Platform for supply chain planning. The solution is designed to provide the visibility and insights needed by the supplier’s growing multi-channel businesses, including independent retailers, ecommerce and chain retail channels.

Multi-channel 278

Multi-channel Supplies Channel eCommerce 278

Retail TouchPoints

OCTOBER 21, 2021

Then as things achieved a level of stability, other items joined the list, including bicycles, hair color, flour, home fitness equipment and dogs (and all the supplies needed to maintain them!). Small interruptions at one link in the supply chain are magnified downstream. Start the Message Early — as in NOW.

Gifts 334

Gifts Shipping Costs Supplies Consumer 334

Retail TouchPoints

AUGUST 27, 2024

on clothing, shoes, school supplies and electronics this year, down slightly from the $890.07 That’s putting pressure on brand loyalty, as people switch to lower-cost channels and different brands. The NRF projects that families with children in elementary and high school will spend an average of $874.68 they spent in 2023.

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Shipping Costs Supplies Electronics Consumer 337

Retail TouchPoints

MAY 6, 2022

billion , the largest acquisition in Shopify’s history, as the retail industry continues to struggle with supply chain and last mile challenges. Amid supply chain challenges that have plagued retail, a number of major players have recently invested in technology to improve fulfillment options.

Shopify 312

Shopify Fulfillment Merchant Services Multichannel 312

Retail TouchPoints

SEPTEMBER 23, 2024

Amazon will now not only help sellers offer fast delivery and easy returns as it has for years with its Fulfilled by Amazon (FBA) service, but it also will help sellers manage the entire supply chain , from manufacturer through to the customer’s door.

Multi-channel 273

Multi-channel Supplies Fulfillment Retail 273

Retail TouchPoints

SEPTEMBER 7, 2023

Retailers are tackling pressing issues, from wavering customer loyalty to finding the next channel or platform they need to sell on. Which new geographies and channels should we prioritize for long-term growth? But leadership teams still need to keep an eye on strategies for long-term, profitable growth.

Supplies 263

Supplies Arts Customer Loyalty Fulfillment 263

Retail TouchPoints

OCTOBER 3, 2023

It was at that point that putting the technology and operations in place to fulfill from an increasingly complex supply chain network embarked upon its next frontier. Prior to the advent of the omni shopper, most retail businesses operated two fully siloed channels. Because doing so turns the local supply/demand matching problem (i.e.,

Fulfillment 286

Fulfillment Shipping Costs Customer Supplies 286

Retail TouchPoints

JUNE 28, 2023

As CCO, Dausch will lead global brand, marketing, digital engagement and customer experience across all of Under Armour’s commerce channels, reporting directly to CEO Stephanie Linnartz, who herself came to Under Armour from Marriott in December 2022.

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Multi-channel Customer Supplies Apparel 279

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

A centralized database acts as a single source of truth for all business data, allowing retailers to manage information from multiple channels and locations efficiently. A centralized database helps retailers manage sales from multiple channels in a unified manner.

eCommerce Platforms 111

eCommerce Platforms Multi-channel Retail eCommerce 111