Retail TouchPoints

SEPTEMBER 21, 2023

Walmart is continuing its encroachment onto Amazon ’s turf with the addition of a new subscription service for repeat purchases, similar to Amazon’s Subscribe and Save offering. Products available include everything from pet food and supplements to diapers and paper towels.

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Retail TouchPoints

JUNE 6, 2023

The subscription economy has been the subject of dire headlines recently, with terms like “subscription fatigue,” “ the great unsubscribe ” and even “ subscription apocalypse ” being bandied about. The Subscription Trade Association ’s (SUBTA) annual report found that nearly all ( 95.8% ) U.S.

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Subscription Consumer Shipping Costs Clothing 299

Retail TouchPoints

JUNE 3, 2022

Subscription meal kit service Blue Apron is ditching the “subscription” for a new offering on Walmart ’s third-party marketplace, giving Walmart customers access to a selection of on-demand meal kits with no recurring payments required. The company said it plans to expand its offerings on the platform in the coming months.

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Subscription Payment Services Fulfillment eCommerce 305

Retail TouchPoints

SEPTEMBER 29, 2021

Over the past few years, the subscription economy has grown to new heights. The digital transformation of commerce and the major shifts to subscriptions were crucial for companies in all markets to find a way to survive beyond the pandemic and create new channels to thrive. What Makes Subscriptions Appealing?

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Subscription Payment Services Payments Automotive 298

Optimizely

DECEMBER 11, 2020

Ecommerce subscriptions are on the rise across all verticals, from Health & Beauty to Sports. You’d be surprised to see how many fishing subscription boxes exist!) According to Shopify , brands can turn any product or service into a subscription these days. Subscription data from ReCharge is no different.

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Subscription Beauty and Health eCommerce Payments 370

Retail TouchPoints

JULY 1, 2022

Subscriptions can be tricky business, not least because most consumers at one time or another have had a bad experience with a subscription service. consumer spends $219 a month on subscriptions, according to a recent study from C+R Research. Four Steps to Subscription Success. The average U.S.

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Subscription Consumer Shipping Costs Customer 333

Retail TouchPoints

JULY 11, 2024

Direct-to-consumer floral delivery company The Bouqs Co. Additionally, the brand is focused on building its ecommerce business through its subscription service, which already ships hundreds of thousands of orders annually, according to the company.

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Retail TouchPoints

JUNE 24, 2022

“Subscription commerce” was all the rage as companies like Stitch Fix and Blue Apron were riding their rocket ships to unicorn status. In fact, there’s strong evidence that subscriptions are still in a growth mode, albeit a slower one than previously. They were the new kids on the block, so they had to be creative.

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Subscription Beauty and Health Shipping Costs Consumer 290

Retail TouchPoints

OCTOBER 21, 2024

Now, as the company’s 15th birthday nears, Hyman has unveiled her plans to “reinvigorate” the business heading into 2025 and beyond. And these changes will be so significant that Hyman believes they will amount to more of a “company relaunch” for 2025.

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Consumer Fashion Shipping Costs Clothing 264

Ecommerce Platforms

SEPTEMBER 9, 2022

If you’re looking for free and cheap subscription billing software, you’re in the right place. While there are countless tools today’s business leaders need to run their companies successfully, few are more important than the right billing software. It could be great for smaller companies. Go to the top.

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Subscription Payment Services Payments PayPal 197

Ecommerce Platforms

MAY 9, 2022

The best subscription billing software can make life running your own business a lot easier. With the right technology, it’s easy to collect cash on monthly subscriptions, without having to chase after your target audience with endless manual invoices and reminders. That’s where the power of subscription billing software comes in.

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Subscription Payment Services Merchant Services Payments 196

Groove

NOVEMBER 21, 2022

The thought process behind loyalty and rewards programs is, and always has been to provide added value to the customer, while yielding higher profits for the company. At Groove Commerce, our favorite subscription management platform is Recharge. Stamped additionally integrates wonderfully with Recharge.

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Subscription Merchant Services Gifts Live Chat 195

Retail TouchPoints

DECEMBER 22, 2022

Dollar Shave Club is migrating its homegrown subscription technology to the Ordergroove platform, in partnership with Shopify Plus. The “subscription-first” DTC brand is seeking to move away from building and maintaining out-of-the-box capabilities to creating differentiated subscription experiences for its members.

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Subscription Multichannel Shopify Operations 182

Retail TouchPoints

MARCH 25, 2021

Subscriptions originally emerged as a way of creating recurring revenue models for retailers and brands. Today, subscriptions are an entire economy — the next phase of which will be defined by transforming regular customers into loyal members. Achieving this will require getting shoppers to invest in the brand itself.

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Retail TouchPoints

JUNE 29, 2020

The large CPG companies competing in the low-engagement categories, like home cleaning and personal care, are struggling to meet these high standards while still delivering growth and profitability for the organization. On average , large CPG companies have shares in physical stores that are 5%-10% higher than online market shares.

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Subscription Shipping Costs Multi-channel Consumer 290

FastSpring

MARCH 8, 2024

However, as SocialBee utilizes many different ways to package and monetize their software as a service subscriptions, they began discovering new ways to test the FastSpring platform’s capabilities. An actively involved leadership team that gets to know customers personally.

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Subscription Merchant Services Management Payments 139

FastSpring

FEBRUARY 7, 2024

The goal of this series is to not only help you build with FastSpring, but also to inspire you with new and unique ways to leverage FastSpring’s systems to best serve your company. Add a Subscription to Cart PHP & Javascript <? > Expand Subscription Creation via FastSpring Webhook PHP & Javascript <?

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WooCommerce Subscription Merchant Services Document 142

RetailWire

JUNE 17, 2024

government has initiated legal action against Adobe, alleging that the company has engaged in deceptive practices related to its subscription services.

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Subscription Consumer Technology 105

Retail TouchPoints

MAY 5, 2021

Circle K is launching its Sip & Save beverage subscription, a pilot program that will offer customers who pay $5.99 The Sip & Save program had originally been planned for 2020 but was delayed due to lockdowns, according to Kevin Lewis, Chief Marketing Officer at Circle K parent company Alimentation Couche-Tard.

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Subscription Food and Beverages Customer Retail 299

Forrester eCommerce

NOVEMBER 20, 2020

Subscriptions link the value propositions of customer usage to outcomes. To achieve this business model, traditional product companies need to reinvent innovation cycles, product development approaches, sales and marketing tactics, and customer support functions. There are many obstacles to this transformation — but it’s doable.

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Retail TouchPoints

OCTOBER 5, 2021

The company is moving forward despite the undeniable negative impact of the pandemic. In response, Rent the Runway closed its retail stores , did away with its unlimited subscription plan and launched into resale. In that same time frame, the company has lost $84.7 million on revenue of $80.2 million new garments.

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Subscription Accessories Fashion Apparel 320

Retail TouchPoints

SEPTEMBER 21, 2021

Online personal styling service Stitch Fix is continuing to expand beyond its core subscription fashion service into direct buying with the launch of Freestyle, a personalized shopping experience that allows anyone to buy items anytime without being a current subscriber. The launch of Freestyle comes at a critical moment for the company.

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Subscription Fashion Accessories eCommerce 253

Retail TouchPoints

AUGUST 17, 2021

Albertsons Companies is “reintroducing itself” to shoppers with a trio of new digital offerings. We have been working hard to revolutionize Albertsons Companies’ digital offerings and enhance all aspects of the food experience and journey,” said Chris Rupp, EVP and Chief Customer and Digital Officer of Albertsons Companies in a statement.

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Subscription Download Consumer Improvements 290

Retail TouchPoints

SEPTEMBER 13, 2022

Rent the Runway will lay off nearly one-quarter of its corporate employees as it seeks to deal with a decrease in active subscriptions in fiscal Q2 2022, which ended July 31, 2022, compared to fiscal Q1. While the company expects employee severance and related costs to total approximately $2.5

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Subscription Customer Experience Operations Improvements 292

RetailDive

AUGUST 23, 2024

The yearly option’s debut comes just a few months after the company rolled out its monthly subscription offering.

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FastSpring

JANUARY 27, 2022

It turned out that many refund requests happened because the company had failed to inform customers about their upcoming billing cycle,” Jon told us. Each of the companies Jon worked with lowered churn by creating a better notification process, including a reminder about their renewal six weeks prior to the billing cycle.

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Merchant Services Payment Services Subscription Payments 116

FastSpring

AUGUST 12, 2024

Throughout the year, sales and subscription management teams juggle hundreds or thousands of subscription upgrades, add-ons, and renewals across customer accounts. Create accurate proforma invoices for subscription renewals, upgrades, downgrades, and add-ons to streamline budgeting and pre-approve costs. Increase Renewal Rates.

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Subscription Payments Shipping Costs Payment Services 122

Forrester eCommerce

DECEMBER 3, 2020

The subscription model offers new opportunities for businesses to enhance the value of their offerings as they become more embedded in the changing context of their clients’ customer journeys. But companies need to have the right metrics in place to be able to support the shift of the underlying value equation.

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Subscription Customer Customer Loyalty Customer Experience 273

Retail TouchPoints

FEBRUARY 8, 2022

Subscriber growth projections took a hit as well, with the company expecting to end the year with 3 million users compared to earlier estimates of 3.35 Peloton Taps a New Leader With Extensive Subscription Business Experience. One element of the strategy will be seeking more extensive partnerships with outside companies.

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Subscription Operations Technology Improvements 289

Retail TouchPoints

JULY 27, 2020

Seeking to help the home service professionals who are Lowe’s for Pros Loyalty Program members capture more business, the retailer will provide them with a free one-year subscription to HomeAdvisor Pro , along with a $400 credit that will pay for approximately 10 leads. “A HomeAdvisor is free for consumers and a survey of 1,000 U.S

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Subscription Webinar Consumer Management 288

Ecommerce Platforms

APRIL 5, 2023

The best subscription ecommerce platform gives today’s business owners an exceptional way to increase the lifetime value of their customers, and unlock recurring revenue. With a subscription platform, companies can sell everything from packages of crucial products delivered on a monthly basis, to webinar and online course access.

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eCommerce Platforms Subscription Payment Services eCommerce 104

Retail TouchPoints

OCTOBER 25, 2024

The final rule, released by the FTC earlier this month, outlines a number of now-prohibited subscription cancellation practices, all aimed at making it as easy for a consumer to cancel a subscription as it is to sign up for one. ” The groups also claim that the FTC went beyond its authority in issuing the rule. “The

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Subscription Electronics Consumer Customer 261

Ecommerce Platforms

DECEMBER 12, 2022

The best Shopify subscription apps help busy entrepreneurs to rapidly process repeat payments from a range of customers. In fact, with the right app countless ecommerce companies can set up subscriptions for virtually any kind of product or service, boosting their chances of regular, recurring revenue. Recharge Subscriptions.

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Subscription Shopify Merchant Services Shipping Costs 118

Retail TouchPoints

APRIL 7, 2021

Signet Jewelers — parent company of Kay , Zales , Jared and Piercing Pagoda — is expanding its digital offerings with the acquisition of jewelry rental subscription platform Rocksbox. The company also places a strong emphasis on the sustainability of its sharing model in an appeal to values-based shoppers. Drosos in a statement.

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Jewelry Subscription Fashion Customer Experience 161

BigCommerce

MARCH 30, 2018

Don’t even say it out loud: Subscription boxes are not dead. Heralded as the newest, greatest ecommerce strategy beginning around 2010, subscription box services like BirchBox, Trunk Club and Dollar Shave Club have not only made headlines – they’ve made billions. In 2011, subscription brands made an estimated $57,000,000.

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Subscription Payments eCommerce Payment Services 345

Retail TouchPoints

NOVEMBER 29, 2023

” While the two services might seem miles apart, adding non-endemic member benefits is becoming increasingly common as companies look to compete with Amazon ’s wide-reaching Prime benefit bundle (which of course includes access to Prime Video as well as Kindle Books, Amazon Music and more).

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Subscription Food and Beverages Books Customer 264

FastSpring

JANUARY 17, 2023

Most subscription billing platforms let you: Automate invoicing and payments. Customize and manage one or more subscription and trial models. However, the vast majority of companies doing subscription billing will also need a solution for other aspects of subscription billing management including: Payment processing.

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Subscription Payment Services Payments B2B 85