Retail TouchPoints

JUNE 24, 2022

“Subscription commerce” was all the rage as companies like Stitch Fix and Blue Apron were riding their rocket ships to unicorn status. In fact, there’s strong evidence that subscriptions are still in a growth mode, albeit a slower one than previously. They were the new kids on the block, so they had to be creative.

Subscription 290

Subscription Beauty and Health Shipping Costs Consumer 290

Retail TouchPoints

OCTOBER 18, 2024

The Federal Trade Commission has passed a final “click-to-cancel” rule that will require subscription companies to make it as easy for consumers to cancel their enrollment as it was to sign up. Too often, businesses make people jump through endless hoops just to cancel a subscription,” said FTC Chair Lina Khan in a statement.

Subscription 263

Subscription Payment Services Consumer Information 263

Retail TouchPoints

OCTOBER 5, 2021

The company is moving forward despite the undeniable negative impact of the pandemic. In response, Rent the Runway closed its retail stores , did away with its unlimited subscription plan and launched into resale. In that same time frame, the company has lost $84.7 million on revenue of $80.2 million new garments.

Subscription 320

Subscription Accessories Fashion Apparel 320

Retail TouchPoints

MAY 5, 2021

Circle K is launching its Sip & Save beverage subscription, a pilot program that will offer customers who pay $5.99 The Sip & Save program had originally been planned for 2020 but was delayed due to lockdowns, according to Kevin Lewis, Chief Marketing Officer at Circle K parent company Alimentation Couche-Tard.

Subscription 299

Subscription Food and Beverages Customer Retail 299

Retail TouchPoints

JULY 22, 2024

Edible Brands , the parent company of Edible (formerly Edible Arrangements), has launched a new ecommerce brand, FreshFruit.com , that offers subscription delivery of premium fresh fruits.

Subscription 277

Subscription eCommerce Consumer Marketing 277

Retail TouchPoints

JUNE 6, 2023

The subscription economy has been the subject of dire headlines recently, with terms like “subscription fatigue,” “ the great unsubscribe ” and even “ subscription apocalypse ” being bandied about. The Subscription Trade Association ’s (SUBTA) annual report found that nearly all ( 95.8% ) U.S.

Subscription 299

Subscription Consumer Shipping Costs Clothing 299

Retail TouchPoints

AUGUST 17, 2021

Albertsons Companies is “reintroducing itself” to shoppers with a trio of new digital offerings. We have been working hard to revolutionize Albertsons Companies’ digital offerings and enhance all aspects of the food experience and journey,” said Chris Rupp, EVP and Chief Customer and Digital Officer of Albertsons Companies in a statement.

Subscription 290

Subscription Download Consumer Improvements 290

Retail TouchPoints

SEPTEMBER 21, 2023

Walmart is continuing its encroachment onto Amazon ’s turf with the addition of a new subscription service for repeat purchases, similar to Amazon’s Subscribe and Save offering. Products available include everything from pet food and supplements to diapers and paper towels.

Subscription 264

Subscription Apparel Reference Information 264

Retail TouchPoints

FEBRUARY 8, 2022

Subscriber growth projections took a hit as well, with the company expecting to end the year with 3 million users compared to earlier estimates of 3.35 Peloton Taps a New Leader With Extensive Subscription Business Experience. One element of the strategy will be seeking more extensive partnerships with outside companies.

Subscription 289

Subscription Operations Technology Improvements 289

Retail TouchPoints

SEPTEMBER 21, 2021

Online personal styling service Stitch Fix is continuing to expand beyond its core subscription fashion service into direct buying with the launch of Freestyle, a personalized shopping experience that allows anyone to buy items anytime without being a current subscriber. The launch of Freestyle comes at a critical moment for the company.

Subscription 254

Subscription Fashion Accessories eCommerce 254

Retail TouchPoints

SEPTEMBER 13, 2022

Rent the Runway will lay off nearly one-quarter of its corporate employees as it seeks to deal with a decrease in active subscriptions in fiscal Q2 2022, which ended July 31, 2022, compared to fiscal Q1. While the company expects employee severance and related costs to total approximately $2.5

Subscription 292

Subscription Customer Experience Operations Improvements 292

Kissmetrics

JANUARY 2, 2021

Or you could get a marketing automation company to do everything. Don’t just look for a marketing automation tool, find a marketing automation company (agency) that can help you with everything. The 5 Best Marketing Automation Companies. I truly believe we’re one of the best companies at content, period.

Marketing 363

Marketing Operations Definition Recommendation 363

Forrester eCommerce

AUGUST 20, 2020

Accelerating the trend is a myriad of factors including changing buying behaviors and demographics, companies shifting to subscription and consumption models, and the rising importance of ecosystems. Online marketplaces have been around in one form or another for decades. Based […].

Channel 537

Channel Subscription Consumer Customer Experience 537

Retail TouchPoints

JULY 11, 2024

Direct-to-consumer floral delivery company The Bouqs Co. Additionally, the brand is focused on building its ecommerce business through its subscription service, which already ships hundreds of thousands of orders annually, according to the company.

Subscription 264

Subscription Omnichannel Shipping Customer 264

Retail TouchPoints

OCTOBER 21, 2024

Now, as the company’s 15th birthday nears, Hyman has unveiled her plans to “reinvigorate” the business heading into 2025 and beyond. And these changes will be so significant that Hyman believes they will amount to more of a “company relaunch” for 2025.

Consumer 264

Consumer Fashion Shipping Costs Clothing 264

Retail TouchPoints

NOVEMBER 29, 2023

” While the two services might seem miles apart, adding non-endemic member benefits is becoming increasingly common as companies look to compete with Amazon ’s wide-reaching Prime benefit bundle (which of course includes access to Prime Video as well as Kindle Books, Amazon Music and more).

Subscription 264

Subscription Food and Beverages Books Customer 264

Retail TouchPoints

JUNE 6, 2022

Woloshin was previously the CMO at Marc Jacobs , and prior to that led marketing at the Frye Company and Ann Taylor as well as more than 17 years with the Jones Group. Woloshin will report directly to CEO Elizabeth Spaulding and lead the company’s marketing teams across the U.S. and the UK.

Subscription 306

Subscription Fashion Marketing Retail 306

Retail TouchPoints

OCTOBER 25, 2024

The final rule, released by the FTC earlier this month, outlines a number of now-prohibited subscription cancellation practices, all aimed at making it as easy for a consumer to cancel a subscription as it is to sign up for one. ” The groups also claim that the FTC went beyond its authority in issuing the rule. “The

Subscription 261

Subscription Electronics Consumer Customer 261

FastSpring

OCTOBER 11, 2024

Here are the questions we sought to answer by analyzing anonymized subscription data for transactions across various Asian countries (excluding broader “APAC” regions like Australia, New Zealand, and Indonesia): How do customers in Asia’s growing markets prefer to manage their SaaS subscriptions? but they’re growing.

Subscription 133

Subscription Merchant Services Payment Services Demo 133

Retail TouchPoints

SEPTEMBER 12, 2024

And that hard-won name has been built on top of a homegrown tech stack that supported the brand’s robust ecommerce and subscription ecosystem. For its replatform, Grove selected Shopify for ecommerce operations, Ordergroove for subscriptions tech and Tapcart to support its mobile app.

Subscription 273

Subscription Shopify eCommerce Mobile 273

RetailDive

AUGUST 23, 2024

The yearly option’s debut comes just a few months after the company rolled out its monthly subscription offering.

Subscription 122

Subscription 122

Retail TouchPoints

AUGUST 28, 2024

If we take a look at subscription data from 2023, we find that the brands that sold products integral to customer daily routines excelled. Subscriptions are the foundation of a great routine; they’re products that arrive where and when you need them. Subscriptions used to be thought of as a “set it and forget it” type of offering.

Subscription 248

Subscription Beauty and Health Merchant Services Social Media 248

Retail TouchPoints

DECEMBER 8, 2023

Amazon is piloting an add-on grocery subscription for Prime members in three cities that will give members access to unlimited grocery delivery on orders over $35 from Whole Foods Market and Amazon Fresh , as well as unlimited 30-minute pickup on orders of any size. The service — which is being tested in Denver, Sacramento, Calif.

Subscription 264

Subscription Travel Marketing Other 264

Retail TouchPoints

SEPTEMBER 6, 2023

Under this model, a customer signs up for a subscription service, typically as part of a free trial offer. As per a fact sheet recently published by the FTC , the proposed rule change takes things a step further by mandating the subscription cancellation process be as simple as the sign-up process.

Merchant Services 284

Merchant Services Payment Services Subscription Consumer 284

Retail TouchPoints

FEBRUARY 13, 2023

The cuts come as the company, known for its dog-themed toy and treats subscriptions, reports a net loss of $21.7 However, subscription shipments and active subscriptions both were down slightly, and new subscriptions fell from 371,000 in Q3 2022 to 264,000 in Q3 2023. million for its Q3 2023, which ended on Dec.

Subscription 290

Subscription Toys Improvements Other 290

Kissmetrics

JANUARY 5, 2021

That’s great news for software as a service companies and marketers who depend on SaaS sales tools. SaaS sales tools help companies function , manage their schedules, optimize their conversions, and keep their teams updated. Usually, you’ll pay monthly, quarterly, or yearly subscription fees. CRM SaaS Tools. LeadLeaper.

B2B 360

B2B Subscription Management Information 360

Retail TouchPoints

JUNE 9, 2021

The $6 subscriptions include medications for high blood pressure and high cholesterol. In addition to the low price, most insurance companies don’t cover six-month prescriptions, which gives the program appeal to both uninsured Prime members and those with insurance, according to Bloomberg.

Subscription 288

Subscription eCommerce Retail Marketing 288

Retail TouchPoints

OCTOBER 25, 2024

Current subscribers of BarkBox and Super Chewer , a monthly subscription of tough toys, can add Pet Crocs to their next box, while new subscribers can receive them as a welcome gift when they sign up. Bark , the omnichannel dog brand and creator of BarkBox , is partnering with Crocs on a new foot, er, paw-wear collection for furry friends.

Toys 277

Toys Subscription Gifts Supplies 277

BigCommerce

APRIL 26, 2018

Some of the biggest highlights of Amazon’s Annual Report were company insights shared for the very first time – like information around membership and revenue around Amazon Prime, the company’s subscription service. billion in subscription revenue. Good terms are crucial with shipping companies.

Payment Services 417

Payment Services eCommerce Shipping Costs Payments 417

Retail TouchPoints

MARCH 21, 2024

Amazon ’s Prime membership has been paying dividends for the company for decades, and after Walmart followed suit with Walmart+ in 2020 , it was only a matter of time before Target entered the mix. In fact, just as more retailers are adding subscription offerings, consumers are shedding them. So the big question is — what happens next?

Shipping Costs 277

Shipping Costs Subscription Consumer Games 277

Retail TouchPoints

SEPTEMBER 13, 2022

Foley and Kushi have remained heavily involved with Peloton since they founded the company in 2012. Not only did they succeed in building a great company, they transformed an entire industry by leveraging fitness and technology. Their impact will resonate long after their departure.”.

Subscription 263

Subscription Retail Accessories Apparel 263

Groove

NOVEMBER 17, 2024

BigCommerce has enhanced payment security and fraud prevention through integrations with advanced fraud-detection services, helping protect companies and their customers. This ultimately allows companies to focus on goals that move their businesses forward. It also helps you manage inventory and orders from a single location.

BigCommerce 309

BigCommerce Merchant Services Payment Services SEO 309

Retail TouchPoints

JULY 15, 2022

Instacart has announced a number of promotions to its C-suite and the creation of two new senior leadership positions — Chief Business Officer and Chief Architect — in order to better position the business toward its ambition of becoming a full-service grocery technology company as readies to IPO. “As

Technology 337

Technology Subscription Blog Retail 337

Retail TouchPoints

NOVEMBER 5, 2024

Save Mart Companies Expands Amazon Partnership Back in the States, Amazon is continuing to build out its delivery offering for local grocery chains as well. All three grocery chains are part of The Save Mart Companies group. and Turlock.

Specialty Retailers 271

Specialty Retailers Subscription Online Retail Customer 271

Retail TouchPoints

JANUARY 13, 2023

As it completes its restructuring and moves forward on the path to profitability, rental subscription service Rent the Runway has opened a storefront on Amazon where it will sell both pre-worn and new apparel. The company already has similar partnerships to sell its pre-worn clothing on SaksOFF5TH.com and resale marketplace ThredUP.

Fashion 288

Fashion Subscription Apparel Clothing 288

Retail TouchPoints

OCTOBER 30, 2023

Unilever has sold subscription razor brand Dollar Shave Club to the U.S.-based Unilever will retain a 35% minority stake in the company after the sale closes later this year. based private equity firm Nexus Capital Management for an undisclosed amount.

Subscription 279

Subscription Omnichannel Management Consumer 279

Groove

OCTOBER 14, 2024

This could help your company grow while minimizing your advertising expenses. Check out this example of how Predator Nutrition , a UK-based health and wellness company, increased its AOV by 33 percent after introducing a customer loyalty program. Our agency helped a major toy company raise its AOV significantly.

Shipping Costs 349

Shipping Costs Improvements Shipping Management 349