Retail TouchPoints

NOVEMBER 29, 2022

stores, to distribution center-based fulfillment of large items like riding mowers, grills and furniture. CEO Marvin Ellison, speaking during a recent conference call discussing the home improvement retailer’s Q3 financial results, revealed that Lowe’s is on track to change over its entire store base to this model by the end of 2023.

Supplies 293

Supplies Fulfillment Omnichannel Customer Experience 293

Retail TouchPoints

AUGUST 11, 2022

“We opened our first store in 2016, so physical retail has always been part of the strategy for our brand to grow,” explained Sheriff during a session at the Retail Innovation Conference & Expo. All digital platforms and stores aim to fulfill this vision by creating an aesthetic of comfort, relaxation and everyday luxury. “We

Omnichannel 275

Omnichannel Social Media Arts Channel 275

Ecommerce Platforms

AUGUST 15, 2022

Save the date for the “Make it Big” Conference, to connect with thought leaders, ecommerce industry experts, and other merchants interested in growing their online businesses. Read below for all the Make it Big Conference details for 2022, including: What is Make it Big? What can conference participants expect to learn this year?

BigCommerce 104

BigCommerce Workshop eCommerce Platforms Small Business Retail 104

Retail TouchPoints

FEBRUARY 27, 2024

However, Boisson is differentiating itself by helping drive and fulfill consumer demand with a robust omnichannel strategy that creates a flywheel effect not just for the business, but for NA collectively. ” Similar to Sephora, Boisson is leaning heavily into education and discovery across its omnichannel platform.

Food and Beverages 261

Food and Beverages Fulfillment Omnichannel Specialty Retailers 261

RetailDive

DECEMBER 12, 2022

The retail giant is leaning on automation as it builds out and retrofits its fulfillment centers, CEO Doug McMillon said at a recent Morgan Stanley conference.

Omnichannel 112

Omnichannel Fulfillment Retail 112

365 Retail

SEPTEMBER 12, 2022

The show, held at London’s ExCeL, has a dedicated conference with sessions tailored to address the needs of retail professionals, covering marketing, growth, delivery, customer engagement, omnichannel innovation and fulfilment. Topical conference – exploring replatforming. Taher Khaliq, CTO, Trinny London.

eCommerce 70

eCommerce Customer Experience Omnichannel Technology 70

Retail TouchPoints

OCTOBER 13, 2020

With a focus on emerging technologies and innovative startups, the 2020 Retail Innovation Conference is featuring three Startup Innovation Lab sessions that will introduce attendees to a total of 20 tech innovators. Startup Innovation Lab #1: 10-11 am ET, Oct. Startup Innovation Lab #3, 4-4:30 pm ET, Oct.

eCommerce 262

eCommerce Merchant Services Presentation Omnichannel 262

Retail TouchPoints

JUNE 11, 2020

He shared details of the company’s successes, priorities and future objectives during the company’s Engage Digital conference, a virtual adaptation of its annual user event. However, omnichannel excellence involves far more than fulfillment: it also includes engagement, products and pricing, powered by a single view of the customer.

Consumer 322

Consumer Omnichannel Payment Services Fulfillment 322

Retail TouchPoints

OCTOBER 12, 2020

It’s easy to see why Retail TouchPoints and RetailX chose “The Big Acceleration” as the theme for the 6 th annual Retail Innovation Conference (#RIC20), being held virtually Oct. That’s because the coronavirus pandemic has, for better or worse, dramatically sped up a number of long-brewing retail trends. 13 at 5:45 pm (ET).

eCommerce 305

eCommerce Omnichannel Customer Loyalty Fulfillment 305

Retail TouchPoints

NOVEMBER 5, 2024

Improving omnichannel also is key to attracting what ChangeUp terms “power users,” the 47% of grocery shoppers who have mastered both online and in-store environments. More than three-quarters ( 77% ) of these power users are in physical stores weekly, and 40% visit stores multiple times per week.

Mobile 267

Mobile Operations Consumer Shopify 267

Steve Dennis

JANUARY 14, 2020

Nearly twenty year later, multichannel has morphed into “omnichannel” ( thanks Terry ) which, in turn, has spawned a cottage industry of related jargon: “cross-channel integration”, “seamless shopping”, “unified commerce” and so on. The omnichannel migration dilemma. Customers don’t care about channels.

Omnichannel 99

Omnichannel eCommerce Retail Multichannel 99

Retail TouchPoints

JUNE 15, 2023

The winners were announced during an awards ceremony during the Retail Innovation Conference & Expo at McCormick Place in Chicago, bring executives across the retail realm together to celebrate their successes. Retail TouchPoints has unveiled the winners of the third annual Brand Experience Awards.

Customer Retention 268

Customer Retention Jewelry Outdoor Fulfillment 268

Retail TouchPoints

JULY 25, 2023

But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. Fast, efficient store fulfillment also made advances in Walgreens’ delivery services possible. “We It helps, of course, that Walgreens has an enviable store footprint: more than 8,800 stores nationwide, putting 78% of the U.S.

Payment Services 246

Payment Services Operations Omnichannel Fulfillment 246

Steve Dennis

JANUARY 4, 2019

Nearly twenty year later, multichannel has morphed into “omnichannel” ( thanks Terry ) which, in turn, has spawned a cottage industry of related jargon: “cross-channel integration”, “seamless shopping”, “unified commerce” and so on. The omnichannel migration dilemma.

Omnichannel 115

Omnichannel eCommerce Retail Multichannel 115

Retail TouchPoints

NOVEMBER 8, 2021

New technologies such as semantic vector search have made it possible to not only deliver what buyers are searching for but also fulfill their goals. If the website returns all of those results — no, ‘garlic’ is not the same as a ‘salmon fillet’ — you’re getting what you’re searching for and your goal is fulfilled. Here’s a scenario.

Retail 295

Retail Omnichannel eCommerce Fulfillment 295

Retail TouchPoints

SEPTEMBER 11, 2020

These closures, along with the growth in our online business and expanded omnichannel capabilities, will allow us to more efficiently and profitably service our customers,” said Jim Bell, CFO of GameStop during a conference call discussing the retailer’s Q2 financial results. For the three months ended Aug.

eCommerce 296

eCommerce Omnichannel Operations Retail 296

Retail TouchPoints

JANUARY 10, 2023

There was some head scratching by people when we announced this,” said Doug Herrington, CEO of Worldwide Amazon Stores at a conference for Amazon sellers in September 2022. “This integration is the first of its kind and is a game changer for omnichannel merchant and partner growth.” and the honest answer is, maybe.

Merchant Services 296

Merchant Services BigCommerce Payment Services Payments 296

Retail TouchPoints

JULY 3, 2024

“We had a chance to come face to face with our customer every day, understand what they liked, understand what they didn’t like,” said Royer, speaking during the 2024 Retail Innovation Conference & Expo held last month in Chicago. That three -year period was very much an incubation of the business.”

Shipping Costs 261

Shipping Costs Gifts Retail Drop Ship 261

Retail TouchPoints

NOVEMBER 17, 2021

Opening day of the 2021 virtual Retail Innovation Conference , which continues today, Nov. Consumers Want Retailers to Catch Up With Their Omnichannel Shopping Behaviors. Livestreaming is a rapidly growing practice to help omnichannel brands create a deeper connection with consumers in online ecosystems.

Consumer 322

Consumer Omnichannel Leisure Supplies 322

Retail TouchPoints

NOVEMBER 20, 2020

19 conference call with analysts. While Macy’s has had to close its store in the Cielo Vista Mall in El Paso, Texas, due to a surge in cases in the area, the retailer is continuing to use this and another shuttered location as dark store fulfillment centers. “We COVID-19 cases spiking in communities across the U.S.

Omnichannel 160

Omnichannel Fulfillment Operations Customer 160

Retail TouchPoints

NOVEMBER 11, 2021

The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. 17 from 1:20 to 2:10 p.m. 17 from 12 to 12:30 p.m.

Merchant Services 335

Merchant Services Cryptocurrencies Payments Payment Services 335

Optimizely

MAY 15, 2018

It’s almost time for the Internet Retailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. As you sell on multiple channels, you have to keep a close eye on inventory and fulfillment along. Tuesday: June 05. What’s Next: Social. 3:30 PM – 3:50 PM.

Internet Retail 321

Internet Retail Magazine Customer Retention eCommerce 321

Retail TouchPoints

SEPTEMBER 23, 2022

“For much of the history of retail, there have been significant barriers that put high hurdles in front of entrepreneurs who wanted to launch a new brand,” said Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon during the third annual Accelerate conference for Amazon sellers. All of this is offered for a fee, of course.).

Multi-channel 187

Multi-channel Shipping Costs Payment Services Fulfillment 187

Retail TouchPoints

MAY 16, 2022

Target was a model of agility during the pandemic, quickly expanding BOPIS and curbside pickup operations, and leveraging its store network for online fulfillment. Questioned by Amlani about how Target would continue building awareness of its grocery offerings, Gomez said “We’re asking ourselves what it means to be omnichannel.

Food and Beverages 269

Food and Beverages Omnichannel Fulfillment Retail 269

Retail TouchPoints

OCTOBER 6, 2020

Given the heightened need for retailers to rethink and reimagine their business strategies, Retail TouchPoints is thrilled to have Johansson as the headline keynote speaker for the 2020 Retail Innovation Conference , which will take place virtually October 13 and 14. There’s a race happening among organizations.

Books 103

Books eCommerce Reference Definition 103

BigCommerce

MAY 4, 2018

IRCE – the Internet Retailer Conference & Exhibition – is an annual event held in June in Chicago, Illinois. It is the industry’s most trafficked annual conference combining high-profile brand executive tracks down to workshops to train junior employees. What to Know Before You Go: Skullcandy is a true omnichannel business.

Workshop 419

Workshop Presentation eCommerce Payment Services 419

Kibo

JANUARY 15, 2023

For many of us, this is the first conference we’ve attended since the pandemic, and we are thrilled to be seeing our teammates, colleagues, partners, and peers in person. By leveraging technology to streamline operations, including inventory management, fulfillment, and data unification, they’re able to meet customer expectations.

Shipping Costs 62

Shipping Costs Customer Experience Fulfillment Technology 62

Optimizely

MAY 22, 2020

This week, Shopify hosted their first-ever virtual conference, Shopify (re)Unite, where their leadership team revealed new and upcoming features and provided insights about the future of commerce. In a world where almost every tech company has pivoted to virtual events (Zaius included), a bit of virtual-event fatigue has certainly set in.

Shopify 195

Shopify Merchant Services eCommerce Events 195

ChannelSale

JUNE 13, 2018

In recent times, annually held IRCE (Internet Retailer Conference + Exhibition) has become a hallmark of excellence and inventiveness in the e-commerce industry that online sellers around the world participate in. It is one of many things that separates it from countless other conferences.

Online Retail 65

Online Retail Workshop eCommerce Internet Retail 65

Retail TouchPoints

MAY 20, 2024

It’s not that this fulfillment method wasn’t popular — the arts and crafts retailer shipped nearly 3 million orders from its 1,300+ stores across the U.S. Michaels isn’t through improving its fulfillment capabilities. Michaels had a major ecommerce ship-from-store challenge. and Canada in 2023. What’s Next for Michaels?

Shipping Costs 309

Shipping Costs Shipping Fulfillment Omnichannel 309

Retail TouchPoints

AUGUST 1, 2023

“Innovation happens in all areas of Walmart, but a lot of the business-unit specific innovation tends to focus on the short- to medium-term,” Balasubramaniam said during a session at the Retail Innovation Conference & Expo in June.

Presentation 246

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Retail TouchPoints

JUNE 7, 2023

The team recently partnered with Journey and Arigami to develop a cross-sensory demo experience at Alinea Chicago as part of the Retail Innovation Conference & Expo VIP experience. This kind of mindful consumption is especially appreciated by Gen Z consumers and can mean the difference between creating a desire and fulfilling a need.

Technology 276

Technology Retail Customer Experience Presentation 276

Retail TouchPoints

OCTOBER 20, 2020

While the 99 speakers at the 2020 Retail Innovation Conference , held Oct. Sharon Gee, Senior Director and General Manager of Omnichannel, BigCommerce “Anytime a merchant can hear, ‘Hey, new traffic from 400 organic searches,’ that’s huge. How will the election affect the country’s mood and its economy?

Merchant Services 151

Merchant Services BigCommerce Clothing eCommerce 151

GetElastic

MARCH 8, 2018

SXSW serves up a little bit of everything, offering a unique opportunity to explore the worlds of interactive, gaming, film, music, and comedy in an immersive festival of events, conferences, and showcases. Digital disruption is becoming the new normal.

eCommerce Platforms 103

eCommerce Platforms eCommerce Customer Experience Improvements 103

Retail TouchPoints

DECEMBER 9, 2022

In my career] I always look for opportunities that are not already won,” he said in a session at the Retail Innovation Conference and Expo earlier this year. That history doesn’t intimidate the company’s Senior Director of Marketplaces, Jasmin Krdzalic, though. “[In

Shipping Costs 193

Shipping Costs eCommerce Beauty and Health B2B 193

RetailMinded

JULY 29, 2023

Embracing Omnichannel Retailing For businesses to sustain their competitive edge, offering customers a seamless shopping experience across various platforms is vital. Omnichannel retailing involves integrating web, mobile, and in-store platforms for heightened convenience in customer shopping experiences.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

Embracing Omnichannel Retailing For businesses to sustain their competitive edge, offering customers a seamless shopping experience across various platforms is vital. Omnichannel retailing involves integrating web, mobile, and in-store platforms for heightened convenience in customer shopping experiences.

Payment Services 52

Payment Services Consumer Retail Social Media 52