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GIS Innovations Flooded ESRI’s 2023 User Conference

Forrester eCommerce

In July 2023, we attended the Esri User Conference in San Diego, which with 20,000 attendees is the world’s largest geographic information systems (GIS) conference. We thought a bit about […]

Mobile 369
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The Best Conference Call Services (In-Depth Review)

Kissmetrics

Just a decade ago, conference calls were challenging to set up and manage. However, the best conference call services go beyond basic phone calls. Plus, there are already hundreds of options to choose from, making it feel impossible to choose the right conference call services for your team. Mobile access.

Webinar 363
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Starbucks Lays Out Plans to Reestablish Itself as the ‘Community Coffee House’

Retail TouchPoints

30 conference call discussing Q4 and the just-ended fiscal year. “To They shared with me [that] they wanted their café dining room back,” he said during the conference call. Today more than 30% of transactions are driven by mobile orders,” he noted. “At They like leading the coffee house. They know our customers by name.

Mobile 277
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iOS 15: Making 100 Mobile Moments Better Every Day

Forrester eCommerce

Apple kicked off its annual developer conference on Monday, June 7, 2021. One of its big announcements was iOS 15. iOS 15 makes experiences more intelligent and more intuitive. Apple is adding features that help its customers 100 times a day in little moments throughout the day, every day. In some ways, you could say […].

Mobile 421
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Apple Takes An Inspiring Stand On UX, Privacy, And Diversity At WWDC 2020

Forrester eCommerce

Apple revealed major announcements for the new iOS 14 system during its Worldwide Developers Conference 2020. What is coming to the iPhone demonstrates a deep understanding of our behavior and use of our devices in mobility. It also makes a clear statement on privacy and diversity principles.

Mobile 476
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Digital Accessibility Is About Great CX, Not Just Compliance — Takeaways From Deque’s Inaugural Axe-con Conference

Forrester eCommerce

It’s a fair question — after all, the number of web and mobile accessibility lawsuits has increased […]. I speak with companies weekly about the growing importance of digital accessibility, and prior to 2020 those conversations almost always started with this question: “How do we make our sites and apps accessible so we don’t get sued?”

Mobile 397
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PDI Buys GasBuddy, Plans Expanded Promotion Capabilities for the Mobile App

Retail TouchPoints

PDI , a global provider of enterprise management software for the convenience and fuel industries, has purchased the GasBuddy mobile app, which drivers use to find and share real-time fuel prices. The app has 5 million active mobile users, representing billions of fuel gallons and hundreds of millions of dollars of convenience retail spend.

Mobile 279