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#RICE24 Solution Spotlight: Retasmart Makes Omnichannel a Reality

Retail TouchPoints

Retasmart is designed to enable retailers to unify all channels and experiences in one solution, allowing them to solve challenges related to inventory management, customer engagement, payment options, reporting and analytics, and multichannel retailing — all from a single platform.

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Retail is the Number-One Industry Targeted by ADA Website Lawsuits

Retail TouchPoints

In brick-and-mortar stores, title III of the American Disabilities Act (ADA) mandates ramps for mobility-impaired customers or braille signs for the visually impaired. For specific mobility impairments, it may be impossible to travel outside regularly. Why Retail? So many of us shop online, from food to clothes, electronics to books.

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The 3 big problems with omnichannel retail

Steve Dennis

” A few months later I was appointed Sears’ new Vice President of Multichannel Integration. During my nearly 30 years in retail I’ve heard my colleagues talk about the catalog channel, the e-commerce channel, the store channel, the mobile channel, the home shopping channel and on and on.

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The 3 big problems with omnichannel retail

Steve Dennis

A few months later I was appointed Sears’ new Vice President of Multichannel Integration. Nearly twenty year later, multichannel has morphed into “omnichannel” ( thanks Terry ) which, in turn, has spawned a cottage industry of related jargon: “cross-channel integration”, “seamless shopping”, “unified commerce” and so on.

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The Future of Marketing: Google Marketing Next 2017

ChannelAdvisor

At Google’s highly-anticipated annual conference , now called Google Marketing Next , Google announced several exciting new innovations for digital marketers. Included in the new features is a new landing page report where customers can easily see if their landing pages are mobile-friendly.

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What is Buy Online Pickup In Store (BOPIS)? The Complete Guide for Omnichannel Retailers

Fabric

A customer makes a purchase online The BOPIS process kicks off when a customer places an order on a retailer’s website or mobile app. What we saw this past quarter is that our customer crown accounts for multichannel customers grew by 9% and that spend per customer for the omnichannel customer grew by 17%.

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5 tips every footwear store owner should know

RETAIL MANAGEMENT SOFTWARE

Multichannel sales entail reaching out to customers via every accessible channel. Using mobile POS allows employees to provide a personalized clienteling approach. Using a mobile POS, an employee may ring up a client while they are putting on shoes, rather than having the consumer gather their belongings and rush to the desk.