Retail TouchPoints

APRIL 22, 2022

Good news: you can satisfy your curiosity on these and dozens of other topics in one place, the 2022 Retail Innovation Conference & Expo , coming up May 10-12 at McCormick Place in Chicago. Register for the Retail Innovation Conference & Expo here.

Workshop 327

Workshop Omnichannel Arts Fulfillment 327

Retail TouchPoints

FEBRUARY 5, 2024

This is a foundational theme for this year’s Retail Innovation Conference & Expo, which is why we’re thrilled to introduce our keynote speaker: Dr. […] How we buy, why we buy and where we buy is driven by how we live and the cultural moments that shape our communities.

Retail 246

Retail Social Media Events Customer Experience 246

Ecommerce Platforms

AUGUST 10, 2021

The free virtual conference will be held from September 14 to 15, 2021, and will offer participants proven expert tips and tactics, strategies, and actionable real-world success stories. Make it Big is the biggest virtual ecommerce conference of its nature that's on-demand and free. How to Register for the Make It Big Conference?

eCommerce 211

eCommerce Merchant Services BigCommerce Payment Services 211

Retail TouchPoints

AUGUST 13, 2020

Retail TouchPoints is partnering with retailX , the physical and digital event platform dedicated to the technology and trends shaping retail’s digital future, to present the first Retail Innovation Conference (RIC20) online experience on October 13-14, 2020. Nominations are open until August 21, 2020. “As

Retail 221

Retail eCommerce Presentation Omnichannel 221

Retail TouchPoints

APRIL 13, 2022

Ask Chris Abbruzzese, VP of Trade Marketing for Bollé Brands , how the company increased year-over-year sales by 456% from January 2020 to January 2021, and the answer will be a somewhat unlikely one: augmented reality (AR).

Omnichannel 288

Omnichannel Technology Consumer Retail 288

Retail TouchPoints

MAY 10, 2022

Three conferences with 200+ top-notch speakers, two distinct expos and a whole host of activities — from networking events to concept stores to tours of the Magnificent Mile’s retail offerings — will be packed into the three days of the 2022 Retail Innovation Conference and Expo. Chicago’s McCormick Place. Version 1.0

Retail 287

Retail Internet Retail Omnichannel Events 287

Forrester eCommerce

OCTOBER 8, 2018

Alibaba has become one of the world’s most fascinating and cutting-edge technology businesses — and is key to understanding where the digital era is heading.

Technology 295

Technology Telecommunications Online Retail Customer Experience 295

Retail TouchPoints

APRIL 21, 2022

When your job is ultimately about pleasing the public with the products you offer, you’d better have a solid grasp of what’s important to customers today — and most of all how their expectations may change in the future.

Retail 278

Retail Workshop Events Consumer 278

Retail TouchPoints

AUGUST 11, 2022

“We opened our first store in 2016, so physical retail has always been part of the strategy for our brand to grow,” explained Sheriff during a session at the Retail Innovation Conference & Expo. Parachute’s product categories are a natural fit for omnichannel behaviors.

Omnichannel 278

Omnichannel Social Media Arts Channel 278

Retail TouchPoints

SEPTEMBER 3, 2020

The Retail Innovation Conference has added a multitude of seasoned retail executives and changemakers to the agenda for its first-ever online experience. To learn more about these and other speakers lined up for this jam-packed event, visit the Retail Innovation Conference agenda.

Retail 179

Retail Omnichannel Customer Experience Events 179

Retail TouchPoints

MARCH 15, 2024

The retailer also is debuting its new 50K DICK’S format, which “completely revolutionizes our most typical 50,000-square-foot store,” said Lauren Hobart, President and CEO of Dick’s on a conference call discussing the results. Dick’s plans to open a total of 16 50K stores in 2024, consisting of 12 relocations or remodels and four new stores.

Sporting Goods 290

Sporting Goods Omnichannel Retail Customer Experience 290

Retail TouchPoints

AUGUST 17, 2022

“She has been an asset to our senior executive team and she will be instrumental in our continued path forward as we deliver great value, a compelling brand portfolio and an inviting omnichannel experience to our millions of customers nationwide.”. Kohl’s will announce its Q2 financial results in a conference call scheduled for Aug.

Marketing 304

Marketing Omnichannel Consumer Customer 304

Retail TouchPoints

SEPTEMBER 11, 2020

These closures, along with the growth in our online business and expanded omnichannel capabilities, will allow us to more efficiently and profitably service our customers,” said Jim Bell, CFO of GameStop during a conference call discussing the retailer’s Q2 financial results. For the three months ended Aug.

eCommerce 299

eCommerce Omnichannel Operations Retail 299

Retail TouchPoints

JANUARY 12, 2022

Walgreens will examine strategic alternatives for the UK-based Boots drugstore chain and expand its VillageMD operations, as the pharmacy retailer works toward “building our next growth engine,” CEO Roz Brewer said at the 40th Annual JPMorgan Virtual Healthcare Conference.

Beauty and Health 298

Beauty and Health Operations Omnichannel Improvements 298

Retail TouchPoints

OCTOBER 13, 2020

With a focus on emerging technologies and innovative startups, the 2020 Retail Innovation Conference is featuring three Startup Innovation Lab sessions that will introduce attendees to a total of 20 tech innovators. Startup Innovation Lab #1: 10-11 am ET, Oct. Startup Innovation Lab #3, 4-4:30 pm ET, Oct.

eCommerce 285

eCommerce Merchant Services Presentation Omnichannel 285

Retail TouchPoints

JUNE 11, 2020

He shared details of the company’s successes, priorities and future objectives during the company’s Engage Digital conference, a virtual adaptation of its annual user event. However, omnichannel excellence involves far more than fulfillment: it also includes engagement, products and pricing, powered by a single view of the customer.

Consumer 327

Consumer Omnichannel Payment Services Fulfillment 327

Retail TouchPoints

NOVEMBER 8, 2024

During the Retail Innovation Conference & Expo, executives from ShopSimon (formerly Shop Premium Outlets), Rebag and Sune shared their answers by delving into the technologies and strategies driving their companies’ priorities. What’s powering next-gen commerce experiences?

Shopping Carts 298

Shopping Carts Payment Services Jewelry Consumer 298

Retail TouchPoints

JUNE 9, 2023

To illustrate how these two objectives effectively converge, CS Hudson and Glass-Media will unveil an immersive activation on the show floor during the Retail Innovation Conference & Expo , taking place June 13-15 in Chicago. They will be able to see how they can maximize engagement in the aisle and at end caps to drive omnichannel sales.

Omnichannel 306

Omnichannel Technology Customer Retail 306

Retail TouchPoints

OCTOBER 12, 2020

It’s easy to see why Retail TouchPoints and RetailX chose “The Big Acceleration” as the theme for the 6 th annual Retail Innovation Conference (#RIC20), being held virtually Oct. That’s because the coronavirus pandemic has, for better or worse, dramatically sped up a number of long-brewing retail trends. 13 at 5:45 pm (ET).

eCommerce 310

eCommerce Omnichannel Customer Loyalty Fulfillment 310

Retail TouchPoints

JULY 18, 2024

Overall, “tech needs to be more integrated with the shopper experience, including the social and omnichannel aspects,” said Kramer. We all run very lean, and each store has limited resources,” said Shirley Gao, CIO of Pacsun, speaking at the 2024 Manhattan Momentum conference.

Customer Experience 278

Customer Experience Customer Retail Workshop 278

Forrester eCommerce

DECEMBER 5, 2018

The theme was “It’s Consumer First in TV Land,” which I really hoped the conference would pay off. I’ve just returned from a few days in the sun, having once again participated in Beet.TV’s annual BeetRetreat. Wonderfully, we returned to Puerto Rico this year*.) Well, we know that consumer attitudes about advertising are not […].

Customer 365

Customer Consumer Omnichannel Marketing 365

Retail TouchPoints

NOVEMBER 17, 2021

Opening day of the 2021 virtual Retail Innovation Conference , which continues today, Nov. Consumers Want Retailers to Catch Up With Their Omnichannel Shopping Behaviors. Livestreaming is a rapidly growing practice to help omnichannel brands create a deeper connection with consumers in online ecosystems.

Consumer 325

Consumer Omnichannel Leisure Supplies 325

Retail TouchPoints

NOVEMBER 29, 2022

CEO Marvin Ellison, speaking during a recent conference call discussing the home improvement retailer’s Q3 financial results, revealed that Lowe’s is on track to change over its entire store base to this model by the end of 2023. Lowe’s has converted eight of its regions, covering more than half its nearly 1,800 U.S.

Supplies 302

Supplies Fulfillment Omnichannel Customer Experience 302

Retail TouchPoints

AUGUST 19, 2024

By implementing solutions that take the time and effort away from employees, workers can instead focus on high-value tasks that enable better customer experiences, explained Sara Del Fabbro, Deputy COO at Ingka Group at this summer’s Retail Innovation Conference & Expo.

Fulfillment 289

Fulfillment Order Fulfillment Omnichannel Operations 289

Retail TouchPoints

JUNE 14, 2021

After a year without in-person events and trade shows, Retail TouchPoints (RTP) is excited to head back to Chicago for retailX , the premier conference and trade event designed to connect retail executives with thought leaders and solution and service providers in key disciplines. Vitamin Shoppe; Bite; and Be Rooted.

Beauty and Health 263

Beauty and Health Omnichannel Events Supplies 263

Retail TouchPoints

JULY 17, 2024

Everything we do really starts with insights,” explained Katie Vogt, Senior Director of Client Success at WAG during a session at the Retail Innovation Conference & Expo this past June. We have the connection to an ecosystem of omnichannel media platforms — on our site, off our site and in our stores,” Vogt said. “So

Omnichannel 278

Omnichannel Consumer Customer Retail 278

Optimizely

MAY 15, 2018

It’s almost time for the Internet Retailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. Here are the sessions you absolutely have to attend at IRCE 2018. Tuesday: June 05. What’s Next: Social. 3:30 PM – 3:50 PM.

Internet Retail 321

Internet Retail Magazine eCommerce Customer Retention 321

Retail TouchPoints

JANUARY 10, 2023

There was some head scratching by people when we announced this,” said Doug Herrington, CEO of Worldwide Amazon Stores at a conference for Amazon sellers in September 2022. “This integration is the first of its kind and is a game changer for omnichannel merchant and partner growth.” and the honest answer is, maybe.

Merchant Services 299

Merchant Services BigCommerce Payment Services Payments 299

Steve Dennis

JUNE 9, 2019

“Omnichannel” is dead. And while I’ve been bashing the term for quite some time now, based upon discussion at the last few conferences at which I have spoken , it sounds like others might be finally willing to put omnichannel out to pasture as well. I’m calling it. First, it was alway ill-defined.

Omnichannel 113

Omnichannel Retail White Paper eCommerce 113

Retail TouchPoints

MAY 20, 2024

“Prior to instituting a hub model, stores were shipping from anywhere, to anywhere,” said Dave Luke, Director of Ecommerce Operations at Michaels during a session at last week’s Manhattan Momentum conference in San Antonio. “We

Shipping Costs 312

Shipping Costs Shipping Fulfillment Omnichannel 312

Steve Dennis

JANUARY 4, 2019

Nearly twenty year later, multichannel has morphed into “omnichannel” ( thanks Terry ) which, in turn, has spawned a cottage industry of related jargon: “cross-channel integration”, “seamless shopping”, “unified commerce” and so on. The omnichannel migration dilemma.

Omnichannel 115

Omnichannel eCommerce Retail Multichannel 115

Retail TouchPoints

APRIL 26, 2022

Foxtrot is taking its own approach to the rapid delivery market by embracing a fully omnichannel operation. Foxtrot will be among the innovative thought leaders presenting at the 2022 Retail Innovation Conference and Expo on May 10-12, 2022, in Chicago. RTP: Foxtrot recently received $100 million in Series C funding.

Payment Services 264

Payment Services Omnichannel Shipping Costs Operations 264

Retail TouchPoints

MAY 23, 2023

Winners will be celebrated at a cocktail reception during the 2023  Retail Innovation Conference & Expo , to be held June 13-15 at McCormick Place in Chicago, and they will be spotlighted in a special report scheduled to be published in July 2023.  Stay tuned to get incredible lessons and insights from these game-changing executives.

Retail 290

Retail Jewelry Games Operations 290

Ecommerce Platforms

AUGUST 15, 2022

Save the date for the “Make it Big” Conference, to connect with thought leaders, ecommerce industry experts, and other merchants interested in growing their online businesses. Read below for all the Make it Big Conference details for 2022, including: What is Make it Big? What can conference participants expect to learn this year?

BigCommerce 104

BigCommerce Workshop eCommerce Platforms Small Business Retail 104

Retail TouchPoints

APRIL 20, 2022

All parties are coming together at the Retail Innovation Conference & Expo to show how Cookies and Dr. Greenthumb’s are putting immersive, tech-driven experiences into action. As cannabis brands like Cookies and Dr. Greenthumb’s try to up their “retail cred,” they are focusing on omnichannel storytelling and high-touch service.

Retail 354

Retail Social Media Technology Events 354

RetailDive

DECEMBER 12, 2022

The retail giant is leaning on automation as it builds out and retrofits its fulfillment centers, CEO Doug McMillon said at a recent Morgan Stanley conference.

Omnichannel 124

Omnichannel Fulfillment Retail 124

Retail TouchPoints

AUGUST 3, 2022

The brands spanned the bedding, jewelry and footwear categories and all had very distinct brick-and-mortar strategies. Harness Data to Gauge Opportunities and Nuances . Cross-channel attribution is becoming more difficult as shopping patterns become more sporadic.

Jewelry 306

Jewelry Food and Beverages Omnichannel Channel 306