Retail TouchPoints

FEBRUARY 15, 2024

However, brands face complex barriers to implementing these offerings, such as inadequate infrastructure, a high cost of adoption and lack of flexible financing.

Food and Beverages 253

Food and Beverages Consumer Goods Consumer eCommerce 253

Retail Technology Review

JULY 18, 2017

New research from MarkMonitor, the enterprise brand protection solutions provider, reveals counterfeit goods still pose a significant risk to consumers.

Consumer Goods 93

Consumer Goods Consumer 93

RIS News

AUGUST 30, 2023

Athlete and Hustle Clean CEO Justin Forsett will inspire and motivate, alongside leaders from retail and consumer goods companies discussing innovative strategies and how to leverage next-generation technology.

Consumer Goods 83

Consumer Goods Consumer Marketing Technology 83

Forrester eCommerce

SEPTEMBER 28, 2018

For many in the retail and consumer goods industries, this is the most crucial time of the year. The holiday season is upon us once again. Bonuses are made or lost during the holiday season as some toys, electronics, and clothing items become the hit of the season and others fall flat. We know customers […]

Search Marketing 246

Search Marketing Toys Electronics Clothing 246

RIS News

OCTOBER 2, 2023

In RIS’ second annual look at the brands that have opened up brick-and-mortar shops, we give you companies to a keep an eye on, as they provide new consumer experiences that stand out from the digital realm.

Consumer Goods 93

Consumer Goods Consumer 93

Retail TouchPoints

FEBRUARY 29, 2024

It’s a matter of retailers and consumer goods teams being in constant communication to build a better experience for shoppers. Curating a localized assortment requires an abundance of data on what products are being purchased and what products are missing from the assortment, as well as how they’re tracking through the supply chain.

Consumer Goods 289

Consumer Goods Consumer Customer Loyalty Supplies 289

Retail TouchPoints

SEPTEMBER 29, 2020

Centric Software provides enterprise solutions to fashion, retail, footwear, outdoor, luxury, consumer goods and home décor companies to achieve strategic and operational digital transformation goals.

Fashion 264

Fashion Management Outdoor Consumer Goods 264

Retail TouchPoints

JULY 29, 2024

For Walmart, the partnership is another in a series of sustainability initiatives, including the use of more energy-efficient trucks , a pilot program to better manage the supply of fresh produce , a $120 million investment in regenerative agriculture alongside PepsiCo , joining a Consumer Goods Forum on addressing food waste and capturing carbon for (..)

Technology 283

Technology Consumer Goods Supplies Improvements 283

Retail TouchPoints

APRIL 21, 2023

Bickley brings expertise in the retail and consumer goods sectors and an extensive background managing and growing international franchise opportunities, driving global omnichannel growth and pioneering innovation at companies including Coach and Crocs. Current CEO David Boynton is stepping down after more than five years in the post.

Workshop 278

Workshop Omnichannel Consumer Goods Management 278

Retail TouchPoints

AUGUST 17, 2023

This moderating trend in inflation is an encouraging development, but it is not without its caveats, particularly within the dynamic and complex terrain of the retail and consumer goods industries. As we look ahead, AI and hybrid cloud technologies offer robust solutions to the challenges within the retail and consumer goods landscape.

Consumer 246

Consumer Payment Services Food and Beverages Supplies 246

Retail TouchPoints

SEPTEMBER 9, 2022

Speakers include: John Liu, Head of Product, Web3 & Blockchain, Amazon Web Services Shirley Gao, Chief Information Officer, PacSun Farhan Memon, Vice President/Digital Asset Security, Mastercard Michelle Grant, Director, Retail and Consumer Goods, Salesforce Willayna Banner, Head of Web3/Blockchain, Microsoft Cody Carbone, Chief Policy Officer, (..)

Customer Loyalty 304

Customer Loyalty Consumer Goods Customer Experience Technology 304

Retail TouchPoints

MAY 13, 2022

Her career, spanning more than 20 years, includes general management, marketing and commercial responsibilities including global consumer goods, payments, ecommerce and digital marketing. Tait has served as President and a member of the company’s board since January 2021.

Payment Services 278

Payment Services Consumer Goods Management Operations 278

Retail TouchPoints

AUGUST 20, 2020

The few retail and consumer goods leaders that have taken notice are vigorously investing in open source technologies, data management and data science skill sets to leverage their data. Biddulph is passionate about analytics, emerging technologies, consumer behavior, collaborative supply chains and retail transformation.

Retail 231

Retail Consumer Goods Omnichannel Mobile 231

Retail TouchPoints

AUGUST 22, 2024

What comes to mind when you think of secondhand goods? These items have been popular in the secondhand market for years, but now there is another consumer good taking the spotlight in the “recommerce” market: mobile phones. Is it pre-owned cars, vintage clothing or refurbished furniture?

Mobile 264

Mobile Consumer Goods Consumer Electronics 264

Retail TouchPoints

AUGUST 17, 2023

Magni is a 20-year-plus veteran of McKinsey & Company with extensive experience working across a host of iconic brands in apparel, beauty, consumer goods, hospitality and grocery. Magni will begin on Aug. 21, 2023 and report directly to President and CEO-elect Tony Spring.

Customer 246

Customer Apparel Gifts Consumer Goods 246

Retail TouchPoints

JULY 28, 2020

Hostetler is a product marketing manager focused on Retail and Consumer Goods, with a background in email and mobile messaging. Her background includes extensive data analysis and storytelling, and her main focus is giving retailers a competitive edge by identifying new opportunities based on data-driven evidence. 12 webinar.

Webinar 274

Webinar Consumer Marketing Consumer Goods 274

RetailWire

MARCH 1, 2024

The legislation is set to help American families with their grocery costs.

Consumer Goods 59

Consumer Goods Consumer 59

Retail TouchPoints

DECEMBER 14, 2021

There’s been a similar situation in terms of the distribution of all manner of consumer goods. That’s a dramatic shift in the way people are acquiring consumer goods. In 1995, 97% of all retail sales in the U.S. took place in brick-and-mortar stores. Now, about 25 years later, it’s at about 70% to 75%.

Consumer Goods 264

Consumer Goods Consumer Channel B2C 264

Retail TouchPoints

AUGUST 13, 2024

Bringing nearly 30 years of experience from consumer goods, retail, grocery, restaurant and ecommerce industries, Narasimhan initially conducted a five-month “immersion experience” in which he traveled to work with Starbucks employees in more than 30 stores, manufacturing plants and in support centers around the world.

Travel 264

Travel Operations Consumer Goods Customer Experience 264

RetailWire

JULY 27, 2023

Consumer goods makers, including Unilever, Coca-Cola, and Reckitt, have demonstrated their ability to raise prices to cope with higher costs amid the COVID-19 pandemic and supply chain disruptions. These companies have passed on input cost increases to retailers and consumers, helping them manage sharp rises in expenses.

Consumer Goods 40

Consumer Goods Consumer Supplies Management 40

Retail TouchPoints

OCTOBER 25, 2024

Reaching the Polychannel Shopper Despite the market changes and resulting challenges in marketing to the polychannel shopper, there are opportunities available to fast moving consumer goods (FMCG) marketers. One way to reach polychannel shoppers is through retail media networks.

Omnichannel 289

Omnichannel eCommerce Shopping Carts Consumer 289

Retail TouchPoints

FEBRUARY 18, 2021

“Companies need cloud systems with omnichannel capabilities that integrate with martech, order management systems, and other technologies,” said Shannon Colquhoun, VP of Retail, Ecommerce and Consumer Goods at Talkdesk. That means retailers will need to rethink the metrics they use to gauge store performance and associate success.

Retail 311

Retail Beauty and Health Books Omnichannel 311

Retail TouchPoints

NOVEMBER 9, 2022

Retailers have reason to be positive about the holiday season — Americans are still planning to spend about the same or more than last year on gifts, despite the fact that 93% are concerned about the economy and rising living costs, according to EY’s latest Consumer Future Index.

Consumer 263

Consumer Gifts Fashion Social Media 263

Retail TouchPoints

JANUARY 13, 2023

In general, consumer spending on goods has proven weaker as more Americans are spending available funds on services, travel and activities that were limited during the pandemic ,” said Lisa Plonka, Partner and leader of Plante Moran ’s Consumer Goods Practice.

Electronics 295

Electronics Toys Small Business Retail Sporting Goods 295

Retail TouchPoints

APRIL 15, 2024

Seeking to increase consumer recycling of used household appliances, the Chinese government has pledged to update regulations and provide “strong financial support for large-scale equipment renewals and trade-ins of consumer goods,” according to a statement by the English-language channel of the country’s State Council.

Consumer Goods 130

Consumer Goods Consumer Channel Marketing 130

Retail TouchPoints

FEBRUARY 27, 2024

Her team consists of over 50 brokers, service specialists and consultants focused on risk management and insurance for the retail, wholesale and distribution of consumer goods. She has worked with several global companies focusing on risk management strategy.

Payment Services 278

Payment Services Retail POS Operations 278

Retail TouchPoints

AUGUST 30, 2023

Conversely, 20% of executives thought “community belonging” was a critical loyalty driver, while only 8% of consumers said the same. But what’s happening in retail specifically?

Customer Loyalty 264

Customer Loyalty Retail Shipping Costs Financial Services 264

Retail TouchPoints

NOVEMBER 28, 2022

The products themselves are synonymous with cutting-edge consumer goods, and its entire structure is focused on staying ahead of customer trends and providing experiences so intuitive that they set the standard for its customers. “I Apple is the standout retailer in the study — its Aii score of 84.2

Department Stores 290

Department Stores Consumer Consumer Goods Customer 290

Retail TouchPoints

JUNE 3, 2020

“In the last few years things like shop and scan and curbside pickup have popped up, but the numbers vary wildly depending on the retailer,” said Shannon Warner, VP of Retail and Consumer Goods at Capgemini Invent in an interview with Retail TouchPoints.

Mobile 295

Mobile Payment Services Technology POS 295

Retail TouchPoints

AUGUST 29, 2024

This soft projection is reaffirmed by Salesforce consumer surveys indicating that although 47% of shoppers say they will buy the same amount as they did in 2023, 40% plan to spend less this year. Interest rates are still higher and global conflicts are still snarling supply chains, and we see shoppers offloading inflation onto debt.”

Shipping Costs 278

Shipping Costs Consumer Shipping Supplies 278

Retail TouchPoints

DECEMBER 15, 2021

Prior to joining InMoment, Fraser consulted on a portfolio of major global fast-moving consumer goods (FMCG) and retail brands at Nielsen and GFK/NOP, including Coca-Cola and Asda. He has designed groundbreaking customer experience strategies at InMoment for over a decade, with a special focus on the changing retail environment.

Customer Experience 306

Customer Experience Customer Improvements Social Media 306

RetailDive

JUNE 8, 2021

The multi-brand consumer goods company, which currently houses Open Spaces and Equal Parts, recently added GIR to its assortment.

Consumer Goods 126

Consumer Goods Consumer 126

Retail TouchPoints

JULY 11, 2023

“Business insights that worked in a home market might not apply to the same extent in the new market, so there are likely tweaks or adaptations required to make the concept or product resonate,” said Hunter Williams, Partner in the Retail and Consumer Goods Practice at Oliver Wyman in an interview with Retail TouchPoints.

Consumer 264

Consumer Fulfillment Marketing Consumer Goods 264

Retail TouchPoints

MAY 11, 2023

For example, a consumer goods brand could generate packaging designs and ad images based on text prompts on seasonal trends, while a fashion designer could generate custom images for marketing to resonate with an individual’s style preferences and shifting consumer tastes.

Banking 297

Banking Blog Consumer Goods Consumer 297

Retail TouchPoints

MAY 10, 2023

Andrew Lynch is President and Co-founder of Zipline Logistics , an award-winning North American 3PL that specializes exclusively in the transportation of retail consumer goods. CPG brands seeking a data-driven strategy for their logistics can start by contacting a third-party logistics (3PL) provider as a significant first step.

Supplies 278

Supplies Technology Shipping Costs Food and Beverages 278

Retail TouchPoints

SEPTEMBER 29, 2022

A material or ingredient’s origin can be an influential factor in determining whether a consumer purchases an item or not. Some retailers and consumer goods companies are going a step further by investing in sustainable sourcing, such as farming or forestry, to ensure the long-term availability of a socially responsible supply.

Retail 362

Retail Fashion Supplies Apparel 362

Retail TouchPoints

DECEMBER 27, 2021

Consumers were more motivated than ever to pursue the lowest-cost goods. The takeaway is clear: discretionary purchases have more elasticity of demand relative to non-cyclical consumer goods. As a result, discretionary items are subject to consumer considerations beyond price and convenience, including ESG concerns.

Retail 357

Retail Supplies Customer Loyalty Consumer 357