Retail TouchPoints

JULY 11, 2023

“Business insights that worked in a home market might not apply to the same extent in the new market, so there are likely tweaks or adaptations required to make the concept or product resonate,” said Hunter Williams, Partner in the Retail and Consumer Goods Practice at Oliver Wyman in an interview with Retail TouchPoints.

Consumer 264

Consumer Fulfillment Marketing Consumer Goods 264

Retail TouchPoints

JULY 29, 2021

For Toys ‘R’ Us, this could manifest itself as a retail model that emphasizes high-end, experiential pop-up stores at key times of the year — say in the run-up to Christmas, which would go hand-in-glove with a category driven by holiday shoppers and their younger, more emotional end consumers. Tesco in the UK and Carrefour in Europe.

Toys 306

Toys eCommerce Omnichannel Gifts 306

Retail TouchPoints

JUNE 19, 2020

At the same time, they have started to embrace sustainability in their operations while satisfying consumer demand for hyper-personalization, flexible fulfilment options and other innovations. Segmentation analysis also enables businesses to assess the optimum level of automation by fulfillment center.

Supplies 247

Supplies Retail eCommerce Fulfillment 247

Retail TouchPoints

APRIL 21, 2023

Bickley brings expertise in the retail and consumer goods sectors and an extensive background managing and growing international franchise opportunities, driving global omnichannel growth and pioneering innovation at companies including Coach and Crocs. Current CEO David Boynton is stepping down after more than five years in the post.

Workshop 278

Workshop Omnichannel Consumer Goods Management 278

Retail TouchPoints

AUGUST 14, 2020

Retailer priorities have shifted slightly since the last State of Marketing report, according to panelist Megan Hostetler, a Salesforce Product Marketing Manager focused on Retail and Consumer Goods. Last year the top priority was engaging customers in real time. That was bumped to number two, and innovation is at the top this year.”.

Webinar 289

Webinar Consumer Payments Marketing 289

Retail TouchPoints

SEPTEMBER 29, 2022

Where the two sides do meet is with nearly all the senior retail executives agreeing that today’s consumer expects retailers to operate in a more sustainable way. But operating sustainably isn’t just about meeting consumer expectations — there are industry and business practices to fulfil too.

Retail 362

Retail Fashion Supplies Apparel 362

Retail TouchPoints

AUGUST 20, 2020

The few retail and consumer goods leaders that have taken notice are vigorously investing in open source technologies, data management and data science skill sets to leverage their data. Biddulph is passionate about analytics, emerging technologies, consumer behavior, collaborative supply chains and retail transformation.

Retail 234

Retail Consumer Goods Omnichannel Mobile 234

Retail TouchPoints

AUGUST 16, 2021

By some accounts, the costs associated with returns can be over 8% of the total sales in consumer goods. We know too well, ‘If I can’t measure it, I can’t manage it,’ and that measurement should not terminate at fulfillment. What are the labor costs, holding costs, handling costs and transportation costs? But don’t stop there.

Retail 336

Retail Shipping Costs Supplies Shopify 336

Retail TouchPoints

DECEMBER 14, 2021

There’s been a similar situation in terms of the distribution of all manner of consumer goods. That’s a dramatic shift in the way people are acquiring consumer goods. In 1995, 97% of all retail sales in the U.S. took place in brick-and-mortar stores. Now, about 25 years later, it’s at about 70% to 75%.

Consumer Goods 264

Consumer Goods Consumer Channel B2C 264

TradeGecko

APRIL 15, 2019

With the advent of eCommerce and globalized retail, however, more customer-facing businesses are cutting out the middlemen by turning to a Direct to Consumer (D2C) model where they manage every aspect of the supply chain – from manufacturing to distribution, marketing, and fulfillment.

Consumer 113

Consumer Supplies Consumer Goods Fulfillment 113

TradeGecko

APRIL 15, 2019

With the advent of eCommerce and globalized retail, however, more customer-facing businesses are cutting out the middlemen by turning to a Direct to Consumer (D2C) model where they manage every aspect of the supply chain – from manufacturing to distribution, marketing, and fulfillment.

Consumer 113

Consumer Supplies Consumer Goods Fulfillment 113

Retail TouchPoints

MARCH 27, 2023

In doing so, businesses as diverse as consumer goods suppliers, transport operators, healthcare providers and entertainment companies can layer payment services into their processes, attract new customers with seamless payment journeys and generate additional revenues. Without that trust, embedded finance can’t fulfil its potential.

Payments 264

Payments Payment Services Financial Services Consumer 264

Retail TouchPoints

DECEMBER 11, 2023

Drawing on their combined firsthand experience in digital and consumer goods, Co-founders Jana Bobosikova, Ricky Chan and Brendon Garner knew that traditionally, brands followed a linear, hierarchical path in which products were developed, sold and then marketed to a community.

Supplies 278

Supplies Consumer Social Media Marketing 278

Retail TouchPoints

AUGUST 29, 2024

This soft projection is reaffirmed by Salesforce consumer surveys indicating that although 47% of shoppers say they will buy the same amount as they did in 2023, 40% plan to spend less this year. Interest rates are still higher and global conflicts are still snarling supply chains, and we see shoppers offloading inflation onto debt.”

Shipping Costs 278

Shipping Costs Consumer Shipping Supplies 278

Kissmetrics

OCTOBER 5, 2021

HubSpot’s report shows that 20 percent of e-commerce, retail, consumer goods, and service companies personalize emails based on specific demographics. Ultimately, this enables you to improve your business and enhance email personalization by fulfilling their needs. You create customer personas by using a multitude of data.

eCommerce 334

eCommerce Recommendation Customer Data Marketing 334

Retail TouchPoints

OCTOBER 24, 2023

Lindsey Peters is Retail and Consumer Goods Industry Lead at Celonis. This post-pandemic moment is a great opportunity to take stock of bloated or outdated systems, and retail and CPG leaders should take full advantage to prepare for whatever comes next. She’s been a marketer in the technology space for about a decade.

Retail 289

Retail Supplies Operations Technology 289

RTP blog

APRIL 24, 2019

Does the e-Commerce retailer use three shipments to fulfill a single order, wasting fuel and packaging materials? On the other hand, because of their reach, retailers are in a great position both to make decisions that are good for the planet, and to educate their employees and customers about what they can do.

Retail 150

Retail eCommerce Definition Consumer Goods 150

Kissmetrics

FEBRUARY 11, 2021

Your products must be able to fulfill the promises you make in your ads. Consumers goods brand Honest company by actress Jessica Alba truly lives up to its name. Rather than a scripted commercial, provide genuine insights on how your brand and employees get things done. Marketing Ethic Through Honesty.

Social Media 275

Social Media Marketing Beauty and Health Consumer 275

Retail TouchPoints

JUNE 26, 2023

Retailers like Target , Safeway and Walmart are coming in hard and fast with ecommerce for regular consumer goods, but they’ve always tiptoed around adult beverage, because they didn’t know how to approach it,” Kogan said.

Food and Beverages 278

Food and Beverages eCommerce Fashion Information 278

Retail TouchPoints

AUGUST 27, 2020

For retailers, the implications go well beyond the accelerated growth of e-Commerce that has been a hallmark of 2020.

eCommerce 292

eCommerce Retail Consumer Presentation 292

Retail TouchPoints

MAY 13, 2021

Overall, online physical goods GMV grew 21% YoY in fiscal year 2021, driven primarily by the FMCG [ fast moving consumer goods ] and home furnishings categories. The company also pointed to increasing engagement among existing consumers as a growth driver.

Home Furnishings 241

Home Furnishings Arts Merchant Services Operations 241

Retail TouchPoints

JUNE 18, 2024

The global economy is still in flux,” said Rob Garf, VP and General Manager of Retail and Consumer Goods at Sales f orce at a recent media briefing.

Consumer 290

Consumer Shipping Costs eCommerce Gifts 290

Groove

NOVEMBER 21, 2022

Most consumers are looking for “the best bang for their buck”. It often takes an expert to identify which products fulfill that requirement. This expert-level curation service is a leading reason why consumers are willing to pay for your subscription offering. Example: Camping Gear Outfitter.

Subscription 195

Subscription Shopify Merchant Services Books 195

Fabric

APRIL 20, 2023

“When it comes to operations and their supply chain, winning consumer goods companies integrate more closely with retail partners to improve demand forecasting, inventory management, packaging design, and fulfillment.”

Shipping Costs 147

Shipping Costs eCommerce Retail Arts 147

Groove

NOVEMBER 21, 2022

Most consumers are looking for “the best bang for their buck”. It often takes an expert to identify which products fulfill that requirement. This expert-level curation service is a leading reason why consumers are willing to pay for your subscription offering. Some folks don’t want or need the product being offered that month.

Subscription 195

Subscription Shopify eCommerce Merchant Services 195

GetElastic

SEPTEMBER 7, 2021

This enables Birchbox to make huge margins on samples while still keeping cost low for consumers. Commodity & Consumer Goods subscriptions seek to “reinvent the basics” such as cleaning products, razors ( Dollar Shave Club ), underwear (MeUndies), etc. This rapid growth wouldn’t be possible without the adoption of customers.

Subscription 148

Subscription eCommerce Shipping Costs B2B 148

Salsify

MARCH 13, 2019

Non-food consumer packaged goods are the biggest drivers of US ecommerce sales across the entire fast-moving consumer goods (FMCG) category, according to Nielsen.

Order Fulfillment 60

Order Fulfillment Consumer Goods Fulfillment Online Retail 60

Retail TouchPoints

MARCH 30, 2023

In the session Finding Retail Success in 2023: Five Winning Strategies to Balance Brand Loyalty and Operational Efficiency , Salesforce’s Caila Schwartz, Director of Consumer Insights and Strategy, Retail and Consumer Goods, and Michelle Grant, Director of Industry Insights, shared some of the latest Salesforce data, which includes feedback from 4,000+ (..)

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POS Omnichannel Webinar Point of Sale 298

ESW

SEPTEMBER 7, 2020

PepsiCo Isn’t the Only Consumer Goods Brand Selling Direct PepsiCo may have caught the headlines, but they aren’t alone. Several major consumer goods brands have started selling direct to consumers, says Food Dive Senior Editor and Reporter Christopher Doering.

Food and Beverages 78

Food and Beverages Consumer Goods Consumer Channel 78

Omnisend

JUNE 30, 2020

It’s inherently easy for the fulfillment process to go wrong as it can take multiple hands and software systems to ship an order. Invest in an Order Management System (OMS) or ERP – These types of software systems help you manage inventory and fulfill items from a single system. This is a tough challenge for online sellers.

Shipping Costs 78

Shipping Costs eCommerce Merchant Services Social Media 78

RETAIL MANAGEMENT SOFTWARE

APRIL 12, 2022

The retail industry primarily consists of fast-moving consumer goods (FMCG). Predictive analytics working with modern ERP systems to provide retailers insights into their real-time operations such as inventory management and omnichannel order fulfillment. Inventory management. The demand for these products can fluctuate daily.

eCommerce 111

eCommerce Retail POS Multi-channel 111

Retail TouchPoints

NOVEMBER 1, 2022

But the pressure of creating on-demand and fulfilling her duties as a full-time employee has become too much. Like many creators, Longo is passionate about her brand partners and creating compelling content for her followers.

Social Media 147

Social Media Payments Hobbies Marketing 147

ChannelAdvisor

MAY 4, 2018

On a quieter note, Amazon also starts to roll out Seller-Fulfilled Prime to increase the number of items eligible for Prime two-day shipping. 2016: Amazon’s private label line expands to the consumer packaged goods (CPG) and fast moving consumer goods (FMCG) categories.

Consumer Electronics 90

Consumer Electronics Electronics Books eCommerce 90

Pivotree Blog

SEPTEMBER 22, 2022

The possibility of the first nationwide railroad strike in three decades had set the cat among the pigeons, and for a good reason. The strike would inflate prices of everything from food, gas, and transportation to consumer goods and manufacturing. Good strategy is driven by technology, and vice-versa. .

Supplies 52

Supplies Fulfillment Technology Improvements 52

SellBrite

DECEMBER 3, 2020

For consumers ages 26-35 that number is as high as 53%.” As Kurt Elster, host of the Unofficial Shopify Podcast , said, “The magic of voice shopping is convenience, with the ideal use case being re-orders of consumable goods, especially since smart speakers are often in or near the kitchen. ” The state of voice commerce.

eCommerce 159

eCommerce Improvements Consumer Technology 159

OrderDynamics

DECEMBER 27, 2017

Consumers are taking advantage of friction-free processes and technology to search for, buy, and attain consumer goods more easily than ever. But this easing of the product acquisition process for the consumer also brings new challenges for retailers. The Future is Flexible.

Payment Services 50

Payment Services Payments Shipping Costs Fulfillment 50

365 Retail

OCTOBER 1, 2024

Ecommerce firms, such as providers of online shops and platforms for physical consumer goods, account for over 20 percent of the sales worldwide, and forecasts indicate that by 2027 , the online segment will make up roughly a quarter of global retail sales. Logistics isn’t about creating magic. An investment in IT is of the essence.

eCommerce 52

eCommerce Shipping Costs Fulfillment Presentation 52