Retail TouchPoints

OCTOBER 21, 2024

With the rise of ecommerce, direct-to-consumer (DTC) retailers are particularly vulnerable as their online-only presence provides fertile ground for fraudulent activities. Data analytics plays a crucial role in identifying and preventing refund fraud.

Retail 278

Retail Payment Services Technology Payments 278

Ecommerce Platforms

AUGUST 9, 2021

If you're a UK entrepreneur who's laying the groundwork for their online business, you may have already started researching payment gateway providers. If that's you, you'll likely know that payment gateways offer different features, terms, and pricing depending on the country you're operating from. Shopify Payments.

Merchant Services 203

Merchant Services Payment Services Payments Shopify 203

Retail TouchPoints

AUGUST 29, 2022

Mobile apps have evolved into a critical business asset, generating billions of dollars in revenue. Retail companies like Tim Hortons that underestimate the importance of mobile app privacy and security risk damaging customer relations and brand image, potentially leading to customer and revenue loss.

Mobile 312

Mobile Payments Payment Services Retail 312

Retail TouchPoints

MARCH 25, 2022

This is further supported by a study from NetSuite , which found that 97% of consumers see a need to go to a physical store. Payments play a key role. The customer data is stored in the app, so all it takes is a few clicks to pay. Then the desired payment method can be selected. Debit Cards and Smartphones.

Payments 278

Payments Payment Services Social Media Electronics 278

Retail TouchPoints

AUGUST 17, 2023

The latest Consumer Price Index (CPI) data highlights a significant deceleration in inflation, now standing at half of last year’s peak. In response to this unpredictable economic landscape, consumers have recalibrated their shopping habits, demanding businesses to exhibit a newfound agility and innovation.

Consumer 246

Consumer Payment Services Food and Beverages Supplies 246

Retail TouchPoints

SEPTEMBER 26, 2024

Due to AI tools that make it easier for criminals to synthesize identities from stolen customer data and manage them, banks and commerce are expected to lose close to $5 billion this year to this type of fraud. Data breaches have been a problem for many years, but 2023 was the worst yet for U.S.

Payments 261

Payments Payment Services Retail Banking 261

Retail TouchPoints

JUNE 30, 2021

Transformative shifts in consumer behavior have forever changed the dynamic between customers and the businesses they patronize. As a result, customers are increasingly turning to mobile devices to shop and becoming loyal to retailers that deliver digital experiences tailored to their unique preferences.

Merchant Services 253

Merchant Services Payment Services Customer Payments 253

Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. But while blending of in-store and online provides consumers with significantly more flexible shopping, it also creates operational challenges. Providing Various Payments Technologies.

Payment Services 248

Payment Services Payments Retail Technology 248

FastSpring

APRIL 23, 2024

The company handles transactions for sellers of digital products, providing the infrastructure for global online payments while taking responsibility for tax collection and remittance, fraud prevention, and other aspects of the checkout process. It’s a capable solution, but by no means is Paddle a universal, one-size-fits-all option.

Payment Services 142

Payment Services Merchant Services Payments Subscription 142

Retail TouchPoints

AUGUST 19, 2020

It would seem that scales have long been tipped in favor of the retail giants — those with massive footprints, established brands, warehouses chock-full of supply to meet global consumer demand and the resources to offer a wide array of products. Data And Insights. Hidden Revenue Opportunities. e-Commerce.

eCommerce 274

eCommerce Merchant Services Games Payment Services 274

Ecommerce Platforms

SEPTEMBER 13, 2022

At the same time, the solutions content creators have for delivering video to consumers are evolving. Online video platforms provide everything business leaders need to create and share compelling content, from CMS tools, to templates, and even monetization options. Payroll and pay-per-view monetization options.

Payments 42

Payments SEO Events Payment Services 42

Retail TouchPoints

AUGUST 8, 2024

Read every single word and carefully consider whether these statements reflect your personal standards around privacy and data use?* *You In many ways this is a win-win for both consumers and brands, but consumers don’t always understand the full implications of each value exchange they take part in.

Retail 290

Retail Payment Services Consumer Information 290

BigCommerce

OCTOBER 20, 2017

Both of those strategies have long worked –– and will likely continue to –– but the B2B brands capitalizing on the new B2B buyer shopping habits (as more and more millennials age into Director, VP and C-Suite positions) are using their ecommerce channel to grow revenue and customer acquisition. Customers are now finding us on Google.

B2B 251

B2B eCommerce Payment Services Multi-channel 251

BigCommerce

JANUARY 23, 2018

The latter leads to sales, growth and revenue. The former doesn’t have to be business as usual. Henna Caravan: Making the switch from Magento to BigCommerce gave Henna Caravan a 33% increase in revenue through SEO and a 2X industry average conversion rate, all within 2 weeks of launch. Gross Revenue. Conversion rates.

Payment Services 362

Payment Services eCommerce BigCommerce eCommerce Platforms 362

Retail TouchPoints

JANUARY 26, 2022

Companies of all sizes were affected by the pandemic, especially small- to mid-size businesses (SMBs). Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. million applications to start new businesses through September 2021. Thankfully, there is a better way.

Merchant Services 278

Merchant Services Payment Services Payments Shipping Costs 278

BigCommerce

APRIL 14, 2017

69.23% –– that’s the average percentage of online consumers who will put something in a cart on your site and then just up and leave without ever purchasing. Because when a consumer begins your checkout flow, they must first enter their email. 27%: The checkout process was too long or complicated. But for the 41.6%

Shipping Costs 411

Shipping Costs Payments BigCommerce Payment Services 411

Ecommerce Platforms

AUGUST 8, 2019

If so, you'll need to find and use a top-notch payment platform. This solution helps to simplify automated clearing house payments (ACH) and white label bank transfers for businesses. It’s especially handy for companies who want to use bank transfers as a cheaper, easier way to make payments. Facilitate payments.

ACH 134

ACH Payment Services Merchant Services Payments 134

Retail TouchPoints

NOVEMBER 22, 2022

rise in consumer prices, it doesn’t mean they’re willing to give up a premium customer experience. Although product and pricing remain key to acquiring customers in the retail space, it’s the top-notch, memorable experience a brand delivers that makes them stay. While shoppers might be strapped for cash given a 9.1%

Payment Services 261

Payment Services Live Chat Payments Retail 261

lateshipment

MARCH 15, 2025

If you think that the customer journey ends at checkout, youre in for a rude awakening. 56% of customers say theyre disappointed with their post-purchase experience, with Accenture reporting that only 17% of consumers feel businesses actually care about what happens after they buy.

Payment Services 130

Payment Services Shipping Costs eCommerce eCommerce Platforms 130

Retail TouchPoints

JULY 17, 2024

Organizations have been forced to navigate increased competition, accelerate digital transformation initiatives and adapt to changes in consumer preferences and behaviors. Retailers must tackle these threats, as well potential disruptions to operations, regulatory penalties, lost revenue, and reputational damage. What lies ahead?

Payment Services 264

Payment Services Retail Customer Experience Supplies 264

BigCommerce

FEBRUARY 2, 2018

Consumers LOVE our product! Checkout a site like GolfEtail which uses eBay as an additional sales channel to significantly increase overall brand revenue. Accepting Payments. Know What Your Credit Card Payment Options Are as a Merchant. 21 Apple Pay Tips & Why It’s the Future of Mobile Payments.

Merchant Services 419

Merchant Services Payment Services Beauty and Health Shipping Costs 419

Retail TouchPoints

DECEMBER 2, 2020

The solution lies in retailers and brands upping their personalization game through customer data. The more they know about their customers, the more they can provide additional and recommended products on their digital sites and apps. Some consumers don’t feel like they are spending real money.

Payments 259

Payments Recommendation Payment Services Customer Data 259

Kissmetrics

MAY 10, 2021

It has the potential to impact how we work, even if you’re not planning to accept cryptocurrency as a payment method. Blockchain technology is a new way to secure your data. You can use blocks to store information like: financial transactions contracts medical data supply information confidential customer data.

Cryptocurrencies 262

Cryptocurrencies Marketing Social Media Cryptography 262

Retail TouchPoints

OCTOBER 18, 2023

Some fashion brands, including Zara, J.Crew and Uniqlo , have begun charging for returns in order to claw back lost revenue and dissuade certain behaviors. Unusual patterns, such as frequent returns of high-value items, or returns from the same address with different customer names, can be flagged for further investigation.

Payment Services 277

Payment Services Shipping Costs Payments Shipping 277

Sailthru

FEBRUARY 5, 2020

Despite the business value it drives, Gartner predicts that 80% of marketers will abandon their personalization efforts by 2025. In many cases, poor customer data management will be the catalyst. When you ask for customer data, you should be crystal clear about why you’re asking. But how do you go about getting it?

Customer Data 97

Customer Data Customer Multi-channel Mobile Payments 97

Retail TouchPoints

FEBRUARY 27, 2024

This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations. A cyberattack that compromises customer personal information can diminish the trust consumers place in a brand.

Payment Services 278

Payment Services Retail POS Operations 278

Ecommerce Platforms

JUNE 8, 2022

This way, even beginners can launch their businesses with beautiful websites and payment processing tools to sell online. Because many of them are designed to boost your revenues, so you can make back your money in no time. In addition, payment processor fees decrease as you upgrade your Shopify plans.

Merchant Services 196

Merchant Services Shopify Payment Services Payments 196

RTP blog

JULY 14, 2017

By Tom Byrnes, Vesta Merchants today are seeing an increase in revenue losses and fraud costs due to an often overlooked and hard-to-spot problem: account takeovers. At the same time, convenience, product selection, and price comparison advantages are driving consumers — particularly Millennials — to do more of their shopping online.

Merchant Services 150

Merchant Services Payments eCommerce Payment Services 150

BigCommerce

NOVEMBER 28, 2017

Consumers in California, Texas, Florida, New York and Pennsylvania made the most purchases for the second consecutive year. Each year, BigCommerce looks at same-store sales to determine the real increase in revenue and orders data year over year for ecommerce brands on the platform. Small Business Saturday: +22.79%.

BigCommerce 415

BigCommerce Merchant Services Small Business Retail Food and Beverages 415

Optimizely

JUNE 28, 2018

But even with that exponential progress, consumers are still underutilizing ecommerce websites , with just 9 percent of U.S. Average order value (AOV) – Tracks the average dollar amount spent each time a customer places an order; calculated by dividing the total number of sales revenue by the total number of order.

eCommerce 199

eCommerce Marketing Multi-channel Payment Services 199

Ecommerce Platforms

OCTOBER 4, 2022

In fact, according to recent statistics , eCommerce payment fraud estimates for 2021 were a staggering $20 billion. Since merchants and consumers are increasingly moving their activities online, the global online retail market now accounts for nearly 20% of all retail sales. This is a growth of over 14% from 2019!

Merchant Services 195

Merchant Services Payment Services Banking Payments 195

BigCommerce

SEPTEMBER 6, 2018

While the holiday season is a great time for friends and families to get together, it’s a double edged sword for many growing businesses. On the one hand, it’s an once-in-a-year opportunity to run promotions , launch new campaigns to acquire new customers , and ramp up for a long running revenue train to start the new year.

Payment Services 288

Payment Services Merchant Services Live Chat Customer 288

Ecommerce Platforms

JULY 29, 2020

Designed to help you connect with your customers on a deeper level, the Lightspeed customer experience features help companies to transform their websites into stores that consumers want to buy from. For instance, business leaders can showcase their products in HD and deliver state-of-the-art navigation.

lightspeed 177

lightspeed POS Payment Services Shipping Costs 177

Retail TouchPoints

NOVEMBER 1, 2023

There’s one specifically just about personalization; we talk about how you can monetize customer data, mainly through relationships with CPGs; and retail media, which are all part of the same thing. That’s not going to appeal to everyone, but that will get you some customers.

Books 289

Books Omnichannel Payments Customer 289

FastSpring

MARCH 15, 2021

While implementing a subscription model means ongoing revenue, it also brings up many challenges for managing those subscriptions. You have to create a subscription-friendly product, infrastructure, marketing plan, and customer retention plan. Why Shift to a Subscription Revenue Model. Reliable and Consistent Revenue Stream.

Subscription 147

Subscription Payment Services Shipping Costs Payments 147

Optimizely

MAY 19, 2020

The data we’re discussing today was collected from Ecommerce businesses generating between $10M and $200M in digital revenue, specifically. This can soften the blow for your customers and ensure long-term commitment to your brand. The Opportunity and the Risk for D2C Brands. For some it’s a long-term opportunity.

Shipping Costs 195

Shipping Costs Live Chat Shipping Payments 195

ESW

AUGUST 10, 2020

Thanks to a glut of cheap consumer data available on the dark web, you don’t have to be a high-end retailer to be a worthwhile target. eCommerce Fraud Takes Many Forms Like many online businesses, DTC eCommerce stores face a diverse threat landscape and are at risk from both professional thieves and their own customers.

Payment Services 148

Payment Services Merchant Services eCommerce Shipping Costs 148