Retail TouchPoints

MAY 23, 2023

Our founders are not consumers in context of the ‘consumerist culture,’” Gopinath explained. The company’s goal isn’t to get consumers to buy the same products over again, but to sell those products to more consumers while also providing shoppers with things that work in other parts of their lives.

Specialty Retailers 274

Specialty Retailers Consumer Social Media Accessories 274

Retail TouchPoints

MAY 16, 2022

As its name implies, Direct to Consumer (DTC) retail seeks to appeal directly to consumers with a brand they will recognize and seek out. But as this part of the industry grows more crowded, DTC retailers are finding it tougher to make their mark. The mindset of today’s consumer is ‘I can get this stuff anywhere.’

Social Media 325

Social Media Specialty Retailers Presentation Apparel 325

Retail TouchPoints

APRIL 2, 2021

In a reversal of the traditional paradigm, today’s consumer expects brand loyalty to be reciprocal. They invest time as advocates of your brand, and in return they expect you to reward them with unique experiences that justify their commitment. The Road Ahead for Retail. You avoid wasted spend and develop tailored content.

Retail 159

Retail Specialty Retailers Customer Loyalty Customer Experience 159

Retail TouchPoints

MARCH 2, 2022

Retailers large and small have transformed their businesses with the marketplace business model and technology. Walmart, Target, Home Depot and most big box retailers run their own successful marketplaces. This unique combination is used to deliver an all-encompassing customer experience.

Shipping Costs 246

Shipping Costs Specialty Retailers Drop Ship Operations 246

Retail TouchPoints

FEBRUARY 18, 2021

Retailers such as Best Buy and Apple were two of the first to implement the model at scale, showing the value for businesses outside of luxury and specialty retail. consumer health concerns still loom, according to survey data from Shopkick. Even with vaccinations beginning to roll out across the U.S.,

Retail 311

Retail Beauty and Health Books Omnichannel 311

Retail TouchPoints

FEBRUARY 5, 2021

Having systems that can provide visibility into all stages in an integrated way is critical to ensuring a positive customer experience and subsequent customer loyalty. Returns are inevitable after the holidays, but they do not have to tank any success that your retail business saw during peak season.

Omnichannel 221

Omnichannel Payment Services Specialty Retailers Customer Loyalty 221

Retail TouchPoints

JULY 30, 2020

Only consumers only had 17% of their shopping done by early July, and 54% said they held off on spending because they didn’t know what they needed. The most notable shift between the 2019 back-to-school season and today is the strong consumer preference for technology over traditional items like apparel and even school supplies.

Merchant Services 310

Merchant Services Apparel Omnichannel Clothing 310

Retail TouchPoints

FEBRUARY 9, 2023

But that same wave of electronic innovation that gave rise to Batteries Plus also put a drain on the retailer’s business as ecommerce began to take hold. Over the last decade or so, Batteries Plus has struggled to find its place in the world of digital retail, even as consumers have become ever more reliant on battery-powered devices.

Customer Data 237

Customer Data Customer Omnichannel Electronics 237

Retail TouchPoints

JULY 16, 2020

Not all apparel retailers will be affected equally, however. According to the survey, 35% of consumers will be most comfortable shopping at department stores following the pandemic, whereas only 16%. of consumers say they will feel most comfortable shopping at standalone specialty retail stores.

Retail 305

Retail Apparel Clothing Specialty Retailers 305

365 Retail

MAY 27, 2022

Ascential’s Price & Promo Specialty Retailer was awarded to popular meal-kit company, Hello Fresh. A nod to the fact that the food delivery phenomenon is here to stay, given the pandemic’s lasting impact on changing consumer habits. Ascential’s Price & Promo Specialty retailer of the year.

Retail 104

Retail Specialty Retailers Fashion Management 104

ESW

AUGUST 3, 2020

Consumers find subscription services appealing for several reasons, says Christopher George , Co-Founder of SUBTA. Most importantly they allow the consumer to engage in a relationship with the brands,” he says. “In Over two-thirds of American consumers (69%) have multiple subscriptions and 28% have at least four.

Subscription 103

Subscription eCommerce Payment Services Food and Beverages 103

ChannelAdvisor

FEBRUARY 18, 2020

How to Find Your Customers Along the New Path to Purchase. As the e-commerce industry continues to evolve, so does the consumer buying journey. Today’s consumers are more informed, more savvy and more demanding than ever before. Engage with consumers. Download Now. Join this webinar on February 27, 2020 at 11 a.m.

eCommerce 52

eCommerce eCommerce Software Food and Beverages eCommerce Platforms 52

Steve Dennis

JANUARY 9, 2018

Yet as much as technology can enhance the shopping experience the role of an actual human being in making the customer experience intensely relevant and remarkable should not be forgotten. Many retailers would be wise to see sales associates as assets to invest in, not expenses to be optimized.

eCommerce 102

eCommerce Retail Multi-channel Channel 102

Talkoot

APRIL 19, 2021

In the context of DTC, both operators and consumers have a better understanding of just how important product lifecycle and supply chains are, following last year’s empty supermarket shelves and delayed deliveries during the 2020 holiday shopping period, aka Shippageddon. The chaotic impact of high DTC growth on product pages.

Shipping Costs 78

Shipping Costs SEO Social Media Information 78

Retalon

AUGUST 5, 2020

Most Important KPIs for the Retail Industry in 2020. Navigating changing consumer tastes and the evolving technology landscape has always made retail a challenging industry. Today, it is more important than ever for retailers to have a tight grip on the state of their business. Why Measure Customer Lifetime Value.

Retail 41

Retail Merchant Services Improvements Accessories 41

Retail TouchPoints

FEBRUARY 3, 2023

“In recent years, what constitutes a great retail experience has changed dramatically,” said Ron Edwards, COO of Cole Haan in a statement. Our investment in Aptos ONE reflects our commitment to keeping pace with consumers’ evolving expectations. Cole Haan operates 90+ retail stores in the U.S.

Specialty Retailers 189

Specialty Retailers Point of Sale Department Stores POS 189

Dynamic Action

SEPTEMBER 21, 2017

DynamicAction, a Shop.org 2017 Digital Commerce Startup of the Year finalist, will enable Destination XL to connect customer, product and profit data across its business, fostering organizational alignment and an exceptional customer experience. SILICON VALLEY­: Sept. About Destination XL Group, Inc.: Destination XL Group, Inc.

eCommerce 48

eCommerce Retail Apparel Specialty Retailers 48

OrderDynamics

NOVEMBER 2, 2017

It directly reviewed over one thousand retail websites. In fact, quite tedious and time consuming, but we felt it provided solid enough results to warrant the extra effort. Here we find: L2 Research: Finds 34% BOPIS among specialty retailers (2017). Not an easy feat. Run Your Own Test.

Retail 50

Retail Channel Specialty Retailers Download 50

BigCommerce

JULY 3, 2017

We focus on offering products crafted with the precision and care consumers expect, and backed by the customer service they deserve. For over 15 years now we have delivered t-shirts all around the world and are known for our humor and quality. – Kamie Hallock, Direct to Consumer Manager, Goodie Two Sleeves.

BigCommerce 209

BigCommerce Social Media Beauty and Health Shipping Costs 209