Retail TouchPoints

AUGUST 29, 2022

This discovery tarnished the reputation of a widely respected company with a long history of customer loyalty. Mobile apps have evolved into a critical business asset, generating billions of dollars in revenue. Consumers understand the value of their data and need assurance that companies are protecting it.

Mobile 312

Mobile Payments Payment Services Retail 312

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 272

Payments Payment Services Customer Experience Social Media 272

Retail TouchPoints

MAY 1, 2024

The Psychology of Immersive Shopping Experiential retail strategies are rooted in psychological principles about how consumers engage with spaces. Behavioral psychology: Understanding consumer behavior is crucial to crafting effective marketing strategies and designing engaging retail experiences.

Technology 312

Technology Arts Payments Customer Loyalty 312

Groove

JULY 2, 2019

With online scams on the rise, many consumers are still concerned with cyber security issues and identity theft. Try attaching badges or logos from companies like Norton, Google or the Better Business Bureau (to name a few). Try attaching badges or logos from companies like Norton, Google or the Better Business Bureau (to name a few).

Shopping Carts 244

Shopping Carts Payments Live Chat Shipping Costs 244

Ecommerce Platforms

FEBRUARY 25, 2019

If so, Recharge Payments could be the solution for you. This review takes an in-depth look at its features, hits and misses to help you determine if it is the right fit for your subscription business model. This exponential growth has attracted top retailers and consumer brand manufacturers. What is Recharge Payments?

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

Retail TouchPoints

NOVEMBER 11, 2021

Curious about how consumer attitudes and behaviors are evolving? What consumers really want from brands and retailers. EY (Ernst & Young) has been tracking changing consumer sentiments since the onset of COVID-19 and will soon launch its 8 th Future Consumer Index. 17 from 12 to 12:30 p.m. Join the discussion on Nov.

Merchant Services 342

Merchant Services Cryptocurrencies Payments Payment Services 342

lateshipment

MARCH 15, 2025

If you think that the customer journey ends at checkout, youre in for a rude awakening. 56% of customers say theyre disappointed with their post-purchase experience, with Accenture reporting that only 17% of consumers feel businesses actually care about what happens after they buy.

Payment Services 130

Payment Services Shipping Costs eCommerce eCommerce Platforms 130

Kissmetrics

AUGUST 6, 2021

I’ll give you a few good reasons: boosts loyalty helps drive referral marketing increases ROI increases average order value (AOV). Speaking of ROI, research shows that a mere 5 percent increase in customer retention can boost your revenue by over 25 percent, depending on the industry, product, and other factors.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Ecommerce Platforms

NOVEMBER 11, 2019

Second, this guide churns out a few examples that could help you kickstart your loyalty scheme. And most of all, a simplified formula to help you measure your loyalty program's overall perfomance. . So let's get started… What’s the point of having a customer loyalty program? . The result?

Customer Loyalty 143

Customer Loyalty Customer Merchant Services eCommerce 143

Retail TouchPoints

JUNE 17, 2024

Technology has permeated every aspect of customer loyalty, providing brand marketers with more tools to engage customers. In general terms, it is a digital promotion that is activated by using a specific payment card, website or app to make the purchase. Price sensitivity makes consumers deal seekers.

Merchant Services 264

Merchant Services Retail Payments Gifts 264

Kissmetrics

DECEMBER 8, 2020

Small businesses have also rushed to Live, creating events and classes to increase revenue. From here, you can bulk upload videos, crosspost to different pages, schedule posts, consolidate engagement, and monetize. Forty-five percent of the revenue from those ads goes to Facebook, while the remaining 55 percent goes to you.

Payments 273

Payments Subscription Events Mobile 273

ESW

FEBRUARY 18, 2025

While physical stores still account for most of consumer spending, ecommerce continues to grow steadily. Brands are navigating a world of rising costs, shifting consumer preferences, and political challenges. All the while, retailers face changing purchasing behaviour as consumers preferences continue to change.

eCommerce 78

eCommerce Payment Services Payments Retail 78

Retail TouchPoints

MAY 18, 2021

In fact, Gartner predicts that by 2023, 75% of DTC businesses will have a subscription offering. However, taking advantage of this growing market isn’t easy, with higher churn rates making it difficult for brands to cover acquisition costs and scale revenues. Involuntary churn occurs when a customer’s payment attempt fails.

Subscription 165

Subscription Payments Merchant Services Shipping Costs 165

RETAIL MANAGEMENT SOFTWARE

DECEMBER 2, 2024

Retail is undergoing a seismic shift, driven by technological advancements and changing consumer expectations. Digital transformation has emerged as a necessity for businesses to stay competitive and thrive in the modern market.

Payment Services 110

Payment Services Retail Mobile POS 110

RTP blog

OCTOBER 30, 2017

Always on the lookout for ways to boost sales, retailers are building partnerships with banks to offer direct-to-consumer loans. These in-house financing offers can build sales and encourage customer loyalty. With financing available, customers may also purchase additional items. People want what you’re selling.

Payments 150

Payments Merchant Services Customer Banking 150

Groove

JULY 16, 2024

Here's What's New in Content Marketing Strategy for eCommerce The digital world is constantly changing, and understanding the best content marketing strategy for eCommerce practices can help to ensure that your business is able to stay at the top of its game. Diverse Payment Options Gone are the days when cash was king.

Payment Services 195

Payment Services eCommerce Marketing Payments 195

Retail TouchPoints

AUGUST 11, 2022

Many brands launch gift card programs for all the right reasons: incremental sales, new customer acquisition, brand recognition and to build customer loyalty. Not to mention consumers love them, with 80% saying they plan to purchase more gift cards in 2022. Dave Jones is the CEO and Co-founder of TOTUS.

Gifts 277

Gifts Payment Services Payments Multi-channel 277

Retail TouchPoints

JANUARY 25, 2024

Proper security is imperative to any business’ bottom line and the integrity of their brand, but how can that be achieved without increasing the burden on the end consumer? A unique key pair is created for every website, service and app that the consumer needs to access, and is tied to a specific site or application.

Payment Services 264

Payment Services Cryptography Payments Improvements 264

Retail TouchPoints

DECEMBER 2, 2021

Many businesses have spent the last year shoring up resources for online storefronts in order to meet consumer demand. If this is successful, the attacker can hold the website for ransom, demanding payment (usually in the form of a cryptocurrency such as Bitcoin) from the site owners. Watch Your Payment Systems.

eCommerce 264

eCommerce Payment Services Payments Cryptocurrencies 264

BigCommerce

AUGUST 17, 2018

For Tahnee, who worked in an aesthetically-driven industry , taking pictures of inventory was one of the more time-consuming processes. The last thing your customers want is to watch their total cost skyrocket at the end of checkout. Choose your payment methods. Determine your shipping costs.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

Retail TouchPoints

AUGUST 15, 2022

Many retailers look only at transaction fraud, and not the total impact of every digital consumer interaction. From signup to login to account changes and reviews, retailers face waves of opportunities to create a digital relationship with a customer. Digital Trust and Safety. Trust is a Two-way Street.

Merchant Services 264

Merchant Services Payment Services Payments Financial Services 264

Retail TouchPoints

MARCH 3, 2022

Flash sales can help retailers boost revenue, attract new customers and enhance loyalty with existing customers. Discounts are only part of the reason that flash sales are so popular with customers. That includes frictionless payments and checkout and fast shipping options. Consider that in the U.S.,

Merchant Services 246

Merchant Services Shipping Costs Payments Payment Services 246

BigCommerce

SEPTEMBER 7, 2017

This is a fundamental difference –– and why so many $20,000,000+ in annual revenue ecommerce brands will tell you this: You aren’t a technology company. Online golf brands are driving increased revenue online revenue through strategic partnerships, campaigns and just plain good design. Customer Groups + Personalization = $$$.

BigCommerce 125

BigCommerce Shipping Costs Payments eCommerce Platforms 125

Retail TouchPoints

MARCH 29, 2022

The 2022 Connected Consumer Series featured industry experts, thought leaders and practitioners prepared to share their wisdom with their peers, and spotlighted powerful examples from FILA, Lidl, Patagonia and other businesses. Why the Non-Purchaser Might be Your Most Important Customer. View the session on demand.

Payment Services 245

Payment Services Merchant Services Omnichannel Consumer 245

BigCommerce

JULY 25, 2017

How to Turn Great Photos Into Millions in Revenue. Today, the company is growing online revenue more than 25% YoY. That’s when Doug Root, CEO of Atlanta Light Bulbs, decided the company needed not just an ecommerce presence, but a marketing powerhouse to deliver the customer service and experience millennial B2B buyers expect.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

BigCommerce

FEBRUARY 1, 2018

Can I sell directly to customers on Facebook, eBay, Amazon, and Pinterest without managing separate inventories? What options do I have to accept payments? Use this total cost of ownership calculator to determine exactly how much more you’d be paying for your specific business. It is your first foot forward with your consumers.

Shipping Costs 411

Shipping Costs Merchant Services Payment Services BigCommerce 411

Retail TouchPoints

FEBRUARY 27, 2024

Cyberattacks and network outages can disrupt operations and erode customer loyalty. This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations.

Payment Services 278

Payment Services Retail POS Operations 278

GetElastic

DECEMBER 1, 2021

By deploying subscription services, it puts brands in an ideal position to drive predictable and sustained revenue, while also generating increased customer loyalty with more affordable buying options. This leaves brands incapable of keeping up with customer demands, which leads to high churn. Why’s that you may ask?

Subscription 148

Subscription Payment Services Payments eCommerce 148

RTP blog

JULY 14, 2017

By Tom Byrnes, Vesta Merchants today are seeing an increase in revenue losses and fraud costs due to an often overlooked and hard-to-spot problem: account takeovers. At the same time, convenience, product selection, and price comparison advantages are driving consumers — particularly Millennials — to do more of their shopping online.

Merchant Services 150

Merchant Services Payments eCommerce Multi-channel 150

Groove

FEBRUARY 11, 2019

Abandoned cart workflows use automated emails to redirect consumers back to their carts. We specifically outline abandoned cart strategies in a related blog, but in general, we highly recommend this hack because it is proven to increase conversion and drive revenue. Typically, we recommend having four-email set up in your workflow.

eCommerce 176

eCommerce Payments eCommerce Platforms Recommendation 176

Retail TouchPoints

MAY 30, 2024

In fact, 53% of shoppers under 45 years old prefer self-checkout options , and 89% of consumers of any age like the idea of a digital receipt. By enhancing the point of sale, retailers are able to simplify the customer’s shopping journey while increasing revenue, customer satisfaction and loyalty.

Point of Sale 289

Point of Sale Customer Experience Payment Services Magazine 289

ESW

JUNE 6, 2023

The payments landscape has evolved quickly from physical payments such as cash and credit cards to digital payments like Google Pay, PayPal, bank transfers and more. Here’s how multiple ecommerce payment options can benefit brands, how to choose the right payments and the various payments favoured by today’s consumers.

Merchant Services 78

Merchant Services Payment Services Payments eCommerce 78

RTP blog

SEPTEMBER 28, 2018

There are many types of online fraud, but account-takeover fraud continues to be the biggest threat to online consumers. While the victim of the crime is the unsuspecting consumer, retailers often lose credibility and trust in the eyes of the consumer. billion in associated losses.

Payment Services 150

Payment Services PayPal Payments Point of Sale 150

Ecommerce Platforms

OCTOBER 26, 2021

BetterCommerce is a large-scale enterprise-grade omnichannel solution for eCommerce built to empower retailers to maximize revenue, stay ahead of the competition, and be more efficient. When consumers are going to be making transactions in your store security is an important feature and BetterCommerce delivers here. Let's get started.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

Ecommerce Platforms

JULY 29, 2020

Lightspeed loyalty for customer loyalty. Designed to help you connect with your customers on a deeper level, the Lightspeed customer experience features help companies to transform their websites into stores that consumers want to buy from. Gift cards, and multisafepay payments for peace of mind.

lightspeed 177

lightspeed POS Payment Services Shipping Costs 177

ESW

MARCH 4, 2019

His company has been accepting Bitcoin as a payment method for a half decade. Mark Brinkerhoff at CyberMiles notes that payment processor BitPay takes just 1 percent per crypto transactions. Mark Brinkerhoff at CyberMiles notes that payment processor BitPay takes just 1 percent per crypto transactions.

Cryptocurrencies 113

Cryptocurrencies Payment Services Payments eCommerce 113

RTP blog

MARCH 15, 2017

The Retail TouchPoints Connected Consumer Series webinars, which will be broadcast from March 27-31, will delve into some of today’s hottest retail topics — from leveraging Artificial Intelligence and deepening personalization to creating truly modernized mobile experiences.

Webinar 150

Webinar eCommerce Mobile Omnichannel 150