Consumer Customer Loyalty Retail 
Retail TouchPoints
OCTOBER 16, 2024
Artificial intelligence is rapidly transforming how retailers set prices, sparking public debate and drawing regulatory attention. This development follows efforts by major brands like Wendy’s and Walmart to implement real-time pricing technologies, raising questions about AI and consumer protection, privacy, and fair practices.
Retail TouchPoints
AUGUST 15, 2022
New research from PwC has found that three in 10 customers are more likely to try a new brand — and that number is even higher among younger consumers. But winning (and keeping) customers’ loyalty is no longer confined to programs and points. Collect and Leverage First-Party Data .
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail TouchPoints
APRIL 10, 2024
But the resilience of the American consumer prevented an all-out economic disaster. Time and time again, consumers kept the economy chugging along despite the bleak forecasts from leading economists. Treasury, but even as that money faded, lockdowns hurt retailers and inflation took hold, consumers took it in stride and kept spending.
Retail TouchPoints
JULY 6, 2023
That is why it’s no surprise that when surveyed , 71% of retail leaders indicated that they were prioritizing sustainability in their business. To keep up with this rising demand, brands need to align themselves with green practices, especially as more consumers today are basing their purchase decisions and brand loyalty on company values.
Retail TouchPoints
AUGUST 18, 2023
food retail industry comprises nearly 63,000 grocery stores and supermarkets, which amounted to $765.98 To stay competitive, retailers need to create and maintain loyal customers; 43% of customers spend more on brands to which they are loyal. The most common retail loyalty programs offer cash back or points incentives.
Retail TouchPoints
JULY 12, 2024
Success in ecommerce, and retail in general, depends on the latter. On the other hand, traditional retailers must reinvent their playbook to keep up with a customer experience driven by tech that evolves quickly enough to meet consumers’ rising expectations.
Retail TouchPoints
MAY 25, 2022
Retailers are facing a myriad of challenges, from tightening budgets, smaller profit margins and financial constraints to clunky legacy infrastructure and increasing competition from major online stores. This is before they even address the issue of managing customer data. Why it’s a Win-Win for the Business and the Consumer.
Expert insights. Personalized for you.
305 
Let's personalize your content