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Are you Customer-Obsessed? Here’s Why you Should Be

Retail TouchPoints

When you think of magical customer experiences, one particular brand probably comes to mind: Disney. It’s that level of customer obsession that has garnered them a 70% return rate of first-time Disney visitors and over 85 years as one of the world’s most trusted brands. What is Customer Obsession? What is Customer Obsession?

Customer 289
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What’s Driving the Explosion of Retail Media (and How to Get in on the Action) 

Retail TouchPoints

Then there’s the ever-tightening restrictions on data collection and tracking, making it harder than ever to target and engage consumers via traditional marketing channels. Macy’s RMN hit the market in 2020 and quickly generated $105 million in revenue in 2021.

Retail 290
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What Retailers get Wrong about Tourists

Retail TouchPoints

That’s why I wrote Leading Travel and Tourism Retail, a handbook for retailers, hospitality venues and others that want to attract cash-rich, time-poor tourists and delight them. Successful luxury brands are capitalizing on this by providing an in-store narrative experience that customers can value as much as their actual purchase.

Travel 278
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The Ultimate Handbook to Achieve Post-purchase Success with LateShipment.com and Zoho Desk

lateshipment

Customer service is an extremely critical function for any business and Zoho Desk is a powerful tool to help you orchestrate customer support flows of the highest quality to ensure standout customer experiences that inspire fierce loyalty. Now, here’s the deal. Not to worry.

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What It Takes To Provide Epic Social Media Customer Care

RTP blog

By Andrew Kokes, HGS In a time when Millennials and Gen Z turn to social media more than ever , these digitally native consumers expect brands to provide a quick and seamless online experience. Social media platforms are constantly evolving, and brands have to evolve along with them in order to stay relevant to today’s consumer.

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How to Make Evergreen PPC Ads

Kissmetrics

They might include new information, new tools, or recent trends to make consumers stop and stare. Despite this limitation, it does a good job at promoting your business to first-time customers who have never encountered your business before. On top of this, people may be more likely to visit your website and consume your content.

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How to Use LinkedIn Insights in an Actionable Way

Kissmetrics

Unfortunately, there’s no handbook on producing highly targeted content ( or is there? ). If you’re looking to grow your business by hiring a few people, using LinkedIn Insights can help you find the best candidates without time-consuming trial and error hires. Highly Targeted Content. Stay Hip to New Trends.