lateshipment

OCTOBER 3, 2023

The post-purchase phase is something that has been unwillingly neglected by most e-commerce businesses, as they consider the package to be the onus of third-party shipping carriers, once the order is marked “shipped”. These tickets consume time and attention, preventing your team from addressing more critical issues.

Shipping Costs 130

Shipping Costs Customer Experience Shipping eCommerce 130

ChannelAdvisor

MARCH 4, 2021

In the modern e-commerce environment, brand image and identity are everything — particularly if you distribute through online retailers. It’s key that consumers are able to pick from a wide range of variations (e.g., Your e-commerce teams should know that online retailers might be slow to react.

eCommerce 105

eCommerce Improvements Online Retail Social Media 105

Retail TouchPoints

JULY 15, 2022

Then there’s the ever-tightening restrictions on data collection and tracking, making it harder than ever to target and engage consumers via traditional marketing channels. Optimizing to transactions — that’s the unlock here,” said Quentin George, Partner at McKinsey and leader of the company’s Commerce Media Practice.

Retail 258

Retail Download Marketing Customer Experience 258

365 Retail

AUGUST 11, 2023

With the cost-of-living squeezing consumers’ disposable incomes and ebbing away at customers’ loyalty propensities, retailers are facing higher levels of customer churn, the latest research from insights-led customer engagement platform, MoEngage , suggests.

Customer Retention 52

Customer Retention Customer eCommerce Retail 52

Kissmetrics

APRIL 9, 2021

Unfortunately, there’s no handbook on producing highly targeted content ( or is there? ). For example, you might have offered a free e-book in exchange for an email to add to your list. If someone clicked the ad for the e-book but never entered their email, you could then retarget them with another ad. Highly Targeted Content.

Social Media 267

Social Media Banking eCommerce Books 267

Kissmetrics

APRIL 7, 2021

They might include new information, new tools, or recent trends to make consumers stop and stare. Unsurprisingly, many consumers prefer to learn more about the business before considering their purchase decision. This way, your PPC ads appear when consumers browse for products or services having your products’ capabilities.

PPC 203

PPC Shipping Costs Reference Beauty and Health 203

Algopix

SEPTEMBER 18, 2019

A big brand already has established trust with consumers. So instead of having to pull every trick in your sales handbook, you can simply put the product on Amazon, target some keywords and watch the product sell itself. But some of us aren’t falling for it. Some of us want to stock big brand products.

Toys 60

Toys Recommendation Games Management 60