Retail TouchPoints

AUGUST 2, 2021

New data from Amazon portrays recent shifts in consumer behavior through the lens of the top-selling products on the platform. Compared to this same time last year, consumers are entertaining more, traveling more and dressing up — although they are not forgoing the sweatpants altogether.

Travel 299

Travel Outdoor Consumer Electronics Jewelry 299

Retail TouchPoints

MARCH 5, 2021

A large part of the impetus behind the acquisition was Empathy’s expertise in DTC and building digital brands by leveraging consumer insights and analytics. It’s a profit exercise, not a revenue optimization exercise.”. Moving from Traditional DTC to a Digital-First Approach. “So

Omnichannel 261

Omnichannel Channel Shopify Consumer 261

Retail TouchPoints

OCTOBER 25, 2024

The final rule, released by the FTC earlier this month, outlines a number of now-prohibited subscription cancellation practices, all aimed at making it as easy for a consumer to cancel a subscription as it is to sign up for one. ” The groups also claim that the FTC went beyond its authority in issuing the rule.

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Subscription Electronics Consumer Customer 261

Retail TouchPoints

JANUARY 15, 2021

Owned and produced by the Consumer Technology Association (CTA) , the virtual event featured product launches from startups to tech giants, keynotes from global industry leaders, live entertainment from Hollywood and more than 100 hours of conference programming. .

Electronics 312

Electronics Banking Events Consumer 312

Retail TouchPoints

AUGUST 3, 2023

Nike has been lauded for its Nike Training Club app, which brings structured fitness programs and one-off workouts right to consumers’ personal devices. It will include both Nike Training Studios (NTS) and Nike Running Studios (NRS) to offer consumers at all skill levels both functional strength training and endurance workout options.

Gifts 244

Gifts Consumer Events Other 244

BigCommerce

JULY 25, 2018

As the director of ecommerce for Natori, a leading fashion brand, I’ve spent the last several years developing our direct-to-consumer channel. Expanding our direct-to-consumer channel has successfully served our customers in new ways, but it has been a challenge and a learning process every step of the way. and internationally.

Consumer 174

Consumer eCommerce Multi-channel B2C 174

Retail TouchPoints

JUNE 3, 2024

As consumers become increasingly proactive and sophisticated when it comes to their health, they are more interested in purchasing wearable technology than ever before. Brands and consumers alike can create change by investing in textiles that offer inherent physiological benefits. However, monitoring only goes so far.

Clothing 264

Clothing Electronics Fashion Consumer 264

Retail TouchPoints

MARCH 22, 2022

According to the second annual report from the global architecture and design firm, shopping centers, malls and department stores are being transformed into mixed-use spaces, a trend that prioritizes the needs of consumers whose time is valuable as they change the ways they live, work, shop, dine, exercise and socialize.

Leisure 299

Leisure Department Stores Retail Games 299

Retail TouchPoints

NOVEMBER 28, 2022

As Black Friday hit record spending online, we’re also seeing more prominent signs of a budget-conscious consumer this year,” said Vivek Pandya, Lead Analyst at Adobe Digital Insights in a statement. Other major categories were toys (up 285% ) and exercise equipment (up 218% ). billion in sales. Salesforce projected an additional $17.2

Payments 278

Payments Retail Payment Services Toys 278

Retail TouchPoints

JANUARY 18, 2023

“As we saw customers accelerate their digital spend during the pandemic, we’re now seeing them optimize their digital spend to do more with less,” wrote Nadella “We’re also seeing organizations in every industry and geography exercise caution as some parts of the world are in a recession and other parts are anticipating one.

Shopify 289

Shopify Technology Blog Other 289

Retail TouchPoints

AUGUST 24, 2022

At the time, the tech-focused exercise retailer was dealing with falling stock prices stemming from challenges including two unfortunate media portrayals and mid-2021 product recalls following reports of 70 injuries and one death. . We want to meet consumers where they are, and they are shopping on Amazon.

Accessories 274

Accessories Apparel Subscription Channel 274

Retail TouchPoints

SEPTEMBER 16, 2022

While some brands claim to completely understand what these consumers really want, there are many times when Gen Z shoppers’ thoughts and behaviors don’t quite match up. The day-long event hit on various hot topics closely linked to these digitally native consumers, including authenticity, sustainability, mental health and wellness.

Social Media 328

Social Media Retail Games Consumer 328

Retail TouchPoints

JULY 22, 2024

Personalization has become an expectation for many consumers, but brands’ maturity levels in providing personalized marketing and CX varies greatly. Macy’s also looks “in large part” to customer lifetime value (CLV) and determining the behaviors that the team knows drives deeper consumer relationships.

Multi-channel 274

Multi-channel Customer Omnichannel Channel 274

Retail TouchPoints

MAY 16, 2023

Relaunch plans include a new tiered subscription model, as well as efforts to inform shoppers that it does other things than sell exercise bikes, according to a letter to investors. million potentially faulty original Bikes. So for example, what we offer for Connected Fitness is all of our content on our hardware along with access to the app.

Subscription 269

Subscription Improvements Consumer Other 269

Retail TouchPoints

MAY 8, 2024

Virtual try-on technologies that allow consumers to see themselves wearing an item before making a purchase are interesting but complicated. In brick-and-mortar stores, retailers have implemented contactless checkout features that use facial recognition and other physical data to identify consumers and charge their payment method.

Payment Services 298

Payment Services Retail Outdoor Technology 298

Retail TouchPoints

JULY 7, 2023

As more direct-to-consumer (DTC) brands face heightened competition and rising cost-per-acquisition rates online, many have disinvested in their branded ecommerce experiences and doubled down on unique brand opportunities found on marketplaces like Amazon. Reis: The consumer continues to look for very special deals, obviously.

Shipping Costs 276

Shipping Costs Customer Multi-channel Consumer 276

Retail TouchPoints

JULY 1, 2024

This entire journey proved difficult online, where consumers could read about a coffee’s tasting notes, roast flavors and strength, but often needed to taste it to truly gauge whether they like it. At the end of the quiz, consumers receive detailed product recommendations.

Recommendation 263

Recommendation Consumer Accessories Customer 263

Retail TouchPoints

MAY 26, 2022

It’s the question that’s on every retailer’s — and not a few consumers’ — minds: When will global supply chains flow freely once more? Inflation can certainly reduce demand as prices rise, but it also can encourage consumers to buy now before prices go up even higher. But it’s still difficult to have a wholly domestic supply chain.

Supplies 290

Supplies Shipping Costs Consumer Definition 290

Retail TouchPoints

NOVEMBER 5, 2021

Consumers are increasingly exploring and discovering things they love in social environments and they’re looking for faster, more convenient ways to shop and real-time engagement with the brands they love ,” said Jay Altschuler, VP of Media Transformation at Petco in an interview with Retail TouchPoints. lift in ad recall, a 5.9%

Events 279

Events Social Media Fashion Consumer 279

Retail TouchPoints

SEPTEMBER 2, 2024

Now, Bragg’s B Corp status stands as a testament to our sustainability commitment to consumers, customers and shareholders. But perhaps most importantly, it embodies our internal core value of pride, in that we stand behind our beliefs as an organization and continue to operate as a channel for positive change.

Improvements 278

Improvements Travel Channel Definition 278

Retail TouchPoints

JUNE 2, 2022

It’s a need that extends beyond our social behaviors into our purchasing decisions — nearly one-quarter of consumers identify a strong sense of community as the main driver of loyalty to their favorite brands. Consumers don’t make purchasing decisions solely based on practical considerations. Human beings need community.

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Customer Loyalty Customer Events Consumer 278

Retail TouchPoints

NOVEMBER 22, 2023

Getty Images’ VisualGPS consumer survey finds that 79% of Americans are excited about the potential of using AI to increase productivity, and a study by SAP Emarsys confirms that so far, 77% of consumers enjoy the personalized shopping recommendations that this new technology enables.

Marketing 264

Marketing Food and Beverages Retail Consumer 264

Retail TouchPoints

FEBRUARY 1, 2024

We’re proud to leverage our footprint to meet the need for healthy food options in more communities than any other retailer across the U.S.” To ensure consumers have fast and convenient access to fresh foods, DG has partnered with Shelf Engine to roll out AI-powered automated ordering technology in approximately 3,000 stores.

Banking 242

Banking Operations Improvements Other 242

Retail TouchPoints

SEPTEMBER 11, 2024

Consumers recognize that they respond differently to different situations. learning mode, exercise mode, etc.) The question that the analyst should be asking of the data is: what are the situations where BCS’s are the perfect solution? People Get Into Modes Let’s take this insight — that situation drives the purchase further.

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Customer Shopping Carts Social Media Recommendation 272

Retail TouchPoints

DECEMBER 14, 2021

This exercise is a critical foundation to the experience design phase. Doing so builds upon the digital purchase behavior consumers have adopted, while still offering a fulfillment center vs. a store filled with merchandise that may or may not sell. Principle 5: Activate digital and in-store experiential consumer programs.

Social Media 317

Social Media Events Marketing Document 317

Retail TouchPoints

FEBRUARY 9, 2024

The Stitch Fix Style Forecast has become so much more than a press campaign used to drum up buzz and consumer excitement before the New Year’s Eve ball drops. We lean into more traditional merchandising-type exercises for this, looking at our brand matrix and looking at assortment balance.

Merchant Services 277

Merchant Services Arts Fashion Consumer 277

Retail TouchPoints

AUGUST 6, 2021

The summer of 2021 has been defined by shoppers looking to get back outside and enjoy the warm weather, but work-from-home and back-to-school essentials remained at the top of consumers’ minds, according to data from Verizon Media. Another top category was robotic vacuums, which were among the most clicked-on items.

Outdoor 279

Outdoor Beauty and Health Electronics Apparel 279

Retail TouchPoints

MARCH 18, 2021

These retailers are doing really well because they’re focusing on the needs of the consumer right now, where a lot of retailers didn’t for a long time.”. “I think the stain of what’s going on is going to be worn for a long time, and as a consumer you want to see how clean the space is.” said Scaretta. “

Sporting Goods 299

Sporting Goods Fulfillment Demo Omnichannel 299

Retail TouchPoints

AUGUST 23, 2024

From ‘credential stuffing’ to phishing to exploitation of vulnerabilities, cybercriminals have many options to violate consumer data privacy, disrupt store and warehousing operations and execute denial of service. Do you have any simulated phishing or other security exercises so workers can have an interactive, educational experience?

Payment Services 317

Payment Services Retail Operations Management 317

Kissmetrics

JUNE 16, 2021

Say you sell exercise supplements, and you’re launching a new product to help people recover after tough sessions. You can set up Google Alerts to help identify whether people are typing in search queries like “exercise recovery supplements” and “vitamin water.”. An example might be helpful here.

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PPC Social Media Blog Information 257

Retail TouchPoints

AUGUST 11, 2022

Sheriff believes that developing a brand story is the foundational exercise that all teams should go through. Getting together and synched, putting everything in writing, and making sure you’re monitoring year over year is an incredibly valuable exercise. Lesson 3: Understand and Engage Your Consumer.

Omnichannel 278

Omnichannel Social Media Arts Channel 278

Kissmetrics

MARCH 10, 2021

For example, studies have shown that the more true crime you consume, the more scared you are of crime. My favorite tip for managing fear as an entrepreneur is to do confidence-building exercises. Exercise to Become a More Successful Entrepreneur. One of the many self-care tasks that I recommend is exercise.

Books 364

Books Social Media Recommendation Customer 364

Retail TouchPoints

JUNE 13, 2024

Initially a cult classic among runners and exercise fiends, HOKA is now undeniably a mainstream phenomenon. A key to acquiring and retaining this global consumer base lies in further investments in physical retail. HOKA plans to make the new flagship a haven in its own right by creating a community-driven hub for consumers.

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Demo Sporting Goods Workshop Technology 214

Retail TouchPoints

JUNE 22, 2020

With the California attorney general on track to enforce the California Consumer Privacy Act (CCPA) in July 2020, retailers will continue to face challenges in meeting CCPA compliance. According to the recent PwC Consumer Intelligence Series survey of more than 5,000 consumers, 83% want more control over their data.

eCommerce 233

eCommerce Retail Customer Data Technology 233

Retail TouchPoints

FEBRUARY 8, 2023

So how can a supermarket exercise better control over the appearance of its shelves to achieve the greatest overall visual impact? With every new line introduced into Target’s portfolio, the consumer gains more and more trust in the parent brand because of the unified strength of its brand voice and experience.

Workshop 246

Workshop Consumer Presentation Retail 246

Retail TouchPoints

JANUARY 16, 2023

We went through the exercise of understanding them and the communities that we operate in. “That’s one of countless guest stories, and these moments don’t just happen by chance,” said Sylvester. The panelists stressed that its corporate culture is not imposed from the top. “We What’s our rally call? It’s that we care, grow and win together.

Toys 290

Toys Clothing Operations Events 290

Optimizely

SEPTEMBER 26, 2018

Understanding that the consumer for both brands is fundamentally different. I like to think of consumers in terms of a variety of personas, and we certainly have a variety of demographics represented at both companies. What are the consumers for Need Supply and Totokaelo? What are the differences between those two personas?

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Fashion Marketing Supplies B2C 321