Retail TouchPoints

JUNE 3, 2024

As consumers become increasingly proactive and sophisticated when it comes to their health, they are more interested in purchasing wearable technology than ever before. Brands and consumers alike can create change by investing in textiles that offer inherent physiological benefits. However, monitoring only goes so far.

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Clothing Electronics Fashion Consumer 264

Retail TouchPoints

JULY 22, 2024

Personalization has become an expectation for many consumers, but brands’ maturity levels in providing personalized marketing and CX varies greatly. Macy’s also looks “in large part” to customer lifetime value (CLV) and determining the behaviors that the team knows drives deeper consumer relationships.

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Retail TouchPoints

AUGUST 2, 2021

New data from Amazon portrays recent shifts in consumer behavior through the lens of the top-selling products on the platform. Compared to this same time last year, consumers are entertaining more, traveling more and dressing up — although they are not forgoing the sweatpants altogether.

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Travel Outdoor Consumer Electronics Jewelry 299

ChannelAdvisor

OCTOBER 22, 2021

In the presentation, they shared several statistics from ChannelAdvisor’s recent consumer survey that yielded insights into the various stages consumers walk through before completing a purchase. The research also indicated consumers are shopping online more frequently than ever before. Understanding the Consumer Journey.

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Consumer Shipping Costs eCommerce Shipping 98

Retail TouchPoints

AUGUST 3, 2021

Sweaty Betty makes more than 80% of its revenue through the direct-to-consumer channel, which was a boon during the 2020 lockdowns. The retailer reported “ triple-digit digital growth” for the year alongside 60% overall revenue growth as customers stocked up on apparel for their at-home exercise routines, according to The Evening Standard.

Apparel 306

Apparel Marketing Consumer Channel 306

ChannelAdvisor

OCTOBER 22, 2021

In the presentation, they shared several statistics from ChannelAdvisor’s recent consumer survey that yielded insights into the various stages consumers walk through before completing a purchase. The research also indicated consumers are shopping online more frequently than ever before. Understanding the Consumer Journey.

Consumer 97

Consumer Shipping Costs eCommerce Shipping 97

Retail TouchPoints

JULY 1, 2024

This entire journey proved difficult online, where consumers could read about a coffee’s tasting notes, roast flavors and strength, but often needed to taste it to truly gauge whether they like it. At the end of the quiz, consumers receive detailed product recommendations.

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Retail TouchPoints

SEPTEMBER 11, 2024

Consumers recognize that they respond differently to different situations. learning mode, exercise mode, etc.) The question that the analyst should be asking of the data is: what are the situations where BCS’s are the perfect solution? People Get Into Modes Let’s take this insight — that situation drives the purchase further.

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Customer Shopping Carts Social Media Recommendation 270

Retail TouchPoints

SEPTEMBER 2, 2024

Now, Bragg’s B Corp status stands as a testament to our sustainability commitment to consumers, customers and shareholders. But perhaps most importantly, it embodies our internal core value of pride, in that we stand behind our beliefs as an organization and continue to operate as a channel for positive change.

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Retail TouchPoints

FEBRUARY 1, 2024

We’re proud to leverage our footprint to meet the need for healthy food options in more communities than any other retailer across the U.S.” To ensure consumers have fast and convenient access to fresh foods, DG has partnered with Shelf Engine to roll out AI-powered automated ordering technology in approximately 3,000 stores.

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Banking Operations Improvements Other 242

BigCommerce

JULY 25, 2018

As the director of ecommerce for Natori, a leading fashion brand, I’ve spent the last several years developing our direct-to-consumer channel. Expanding our direct-to-consumer channel has successfully served our customers in new ways, but it has been a challenge and a learning process every step of the way. and internationally.

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Consumer eCommerce Multi-channel B2C 174

Retail TouchPoints

MARCH 5, 2021

A large part of the impetus behind the acquisition was Empathy’s expertise in DTC and building digital brands by leveraging consumer insights and analytics. It’s a profit exercise, not a revenue optimization exercise.”. Moving from Traditional DTC to a Digital-First Approach. “So

Omnichannel 261

Omnichannel Channel Shopify Consumer 261

Retail TouchPoints

NOVEMBER 28, 2022

As Black Friday hit record spending online, we’re also seeing more prominent signs of a budget-conscious consumer this year,” said Vivek Pandya, Lead Analyst at Adobe Digital Insights in a statement. Other major categories were toys (up 285% ) and exercise equipment (up 218% ). billion in sales. Salesforce projected an additional $17.2

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Retail TouchPoints

MAY 16, 2023

Relaunch plans include a new tiered subscription model, as well as efforts to inform shoppers that it does other things than sell exercise bikes, according to a letter to investors. million potentially faulty original Bikes. So for example, what we offer for Connected Fitness is all of our content on our hardware along with access to the app.

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Retail TouchPoints

OCTOBER 2, 2024

Eatertainment venues are ideal for events that combine work and play, such as a team-building exercise or an IRL get-together for remote workers. Even if a space is primarily a coffee or juice bar during daylight hours, people may use it as a place to work: “Do they need a quiet space where they can get on a call?” asked Gonzalez.

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Retail TouchPoints

JANUARY 18, 2023

“As we saw customers accelerate their digital spend during the pandemic, we’re now seeing them optimize their digital spend to do more with less,” wrote Nadella “We’re also seeing organizations in every industry and geography exercise caution as some parts of the world are in a recession and other parts are anticipating one.

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Shopify Technology Blog Other 289

RetailWire

AUGUST 19, 2020

Dana Telsey, CEO & chief research officer at Telsey Advisory Group, believes that many consumer behaviors centered around the home are likely to continue after the novel coronavirus pandemic has passed. It’s an office, an exercise center, an entertainment and now an education center also.

Consumer 52

Consumer 52

Groove

AUGUST 9, 2024

You don't need to be the first to enter the marketplace, but you should strive to be first in the consumer's mind. Laura Busche, author of Lean Branding , put it best: “A brand is the story that consumers recall when they think of you.” They discovered the best way to be remembered is to be first in your prospect’s mind.

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eCommerce Reference Books Definition 195

Retail TouchPoints

AUGUST 24, 2022

At the time, the tech-focused exercise retailer was dealing with falling stock prices stemming from challenges including two unfortunate media portrayals and mid-2021 product recalls following reports of 70 injuries and one death. . We want to meet consumers where they are, and they are shopping on Amazon.

Accessories 274

Accessories Apparel Subscription Channel 274

Retail TouchPoints

MAY 8, 2024

Virtual try-on technologies that allow consumers to see themselves wearing an item before making a purchase are interesting but complicated. In brick-and-mortar stores, retailers have implemented contactless checkout features that use facial recognition and other physical data to identify consumers and charge their payment method.

Payment Services 298

Payment Services Retail Outdoor Technology 298

Retail TouchPoints

JUNE 13, 2024

Initially a cult classic among runners and exercise fiends, HOKA is now undeniably a mainstream phenomenon. A key to acquiring and retaining this global consumer base lies in further investments in physical retail. HOKA plans to make the new flagship a haven in its own right by creating a community-driven hub for consumers.

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Retail TouchPoints

NOVEMBER 22, 2023

Getty Images’ VisualGPS consumer survey finds that 79% of Americans are excited about the potential of using AI to increase productivity, and a study by SAP Emarsys confirms that so far, 77% of consumers enjoy the personalized shopping recommendations that this new technology enables.

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Retail TouchPoints

FEBRUARY 9, 2024

The Stitch Fix Style Forecast has become so much more than a press campaign used to drum up buzz and consumer excitement before the New Year’s Eve ball drops. We lean into more traditional merchandising-type exercises for this, looking at our brand matrix and looking at assortment balance.

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Retail TouchPoints

JULY 7, 2023

As more direct-to-consumer (DTC) brands face heightened competition and rising cost-per-acquisition rates online, many have disinvested in their branded ecommerce experiences and doubled down on unique brand opportunities found on marketplaces like Amazon. Reis: The consumer continues to look for very special deals, obviously.

Shipping Costs 276

Shipping Costs Customer Multi-channel Consumer 276

Retail TouchPoints

MARCH 22, 2022

According to the second annual report from the global architecture and design firm, shopping centers, malls and department stores are being transformed into mixed-use spaces, a trend that prioritizes the needs of consumers whose time is valuable as they change the ways they live, work, shop, dine, exercise and socialize.

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Leisure Department Stores Retail Games 299

Retail TouchPoints

AUGUST 23, 2024

From ‘credential stuffing’ to phishing to exploitation of vulnerabilities, cybercriminals have many options to violate consumer data privacy, disrupt store and warehousing operations and execute denial of service. Do you have any simulated phishing or other security exercises so workers can have an interactive, educational experience?

Payment Services 317

Payment Services Retail Operations Management 317

Retail TouchPoints

JANUARY 15, 2021

Owned and produced by the Consumer Technology Association (CTA) , the virtual event featured product launches from startups to tech giants, keynotes from global industry leaders, live entertainment from Hollywood and more than 100 hours of conference programming. .

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Electronics Banking Events Consumer 297

Retail TouchPoints

SEPTEMBER 16, 2022

While some brands claim to completely understand what these consumers really want, there are many times when Gen Z shoppers’ thoughts and behaviors don’t quite match up. The day-long event hit on various hot topics closely linked to these digitally native consumers, including authenticity, sustainability, mental health and wellness.

Social Media 328

Social Media Retail Games Consumer 328

Retail TouchPoints

NOVEMBER 16, 2022

in August 2022 marked the first time the exercise brand had expanded sales beyond its own channels. Peloton’s entry on Amazon U.S.

Sporting Goods 173

Sporting Goods Accessories eCommerce Shipping 173

Retail TouchPoints

FEBRUARY 8, 2023

So how can a supermarket exercise better control over the appearance of its shelves to achieve the greatest overall visual impact? With every new line introduced into Target’s portfolio, the consumer gains more and more trust in the parent brand because of the unified strength of its brand voice and experience.

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Workshop Consumer Presentation Retail 246

Retail TouchPoints

JUNE 2, 2022

It’s a need that extends beyond our social behaviors into our purchasing decisions — nearly one-quarter of consumers identify a strong sense of community as the main driver of loyalty to their favorite brands. Consumers don’t make purchasing decisions solely based on practical considerations. Human beings need community.

Customer Loyalty 278

Customer Loyalty Customer Events Consumer 278

Groove

AUGUST 8, 2024

By offering your perishable products directly to consumers outside of your existing in-person sales channels, you will earn new brand champions without sacrificing profit margins to middle-men and chain grocery stores. Why Sell Food Online? For most households in the United States and across the world, a spare freezer is not available.

Food and Beverages 195

Food and Beverages Shipping Costs eCommerce Merchant Services 195

Retail TouchPoints

MAY 26, 2022

It’s the question that’s on every retailer’s — and not a few consumers’ — minds: When will global supply chains flow freely once more? Inflation can certainly reduce demand as prices rise, but it also can encourage consumers to buy now before prices go up even higher. But it’s still difficult to have a wholly domestic supply chain.

Supplies 290

Supplies Shipping Costs Consumer Definition 290

Retail TouchPoints

NOVEMBER 5, 2021

Consumers are increasingly exploring and discovering things they love in social environments and they’re looking for faster, more convenient ways to shop and real-time engagement with the brands they love ,” said Jay Altschuler, VP of Media Transformation at Petco in an interview with Retail TouchPoints. lift in ad recall, a 5.9%

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Events Social Media Fashion Consumer 279

Retail TouchPoints

OCTOBER 4, 2021

Unprecedented demand due to changing consumer behaviour as a result of the pandemic tipped chip manufacturers into disarray. This made it unsustainable for many businesses to continue forward without executing drastic cost-cutting exercises or employing formal restructuring strategies from insolvency professionals.

Supplies 278

Supplies Shipping Costs Consumer Electronics Retail 278

UpSellIt

SEPTEMBER 30, 2019

California Consumer Privacy Act of 2018. On June 28 th , 2018, California Governor Jerry Brown signed a bill that successfully passed the California Consumer Privacy Act of 2018 (the “Act”) as law. 5) The right of Californians to equal service and price, even if they exercise their privacy rights. Who is protected under the Act?

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Consumer Information Operations Article 60

Retail TouchPoints

AUGUST 11, 2022

Sheriff believes that developing a brand story is the foundational exercise that all teams should go through. Getting together and synched, putting everything in writing, and making sure you’re monitoring year over year is an incredibly valuable exercise. Lesson 3: Understand and Engage Your Consumer.

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Omnichannel Social Media Arts Channel 278