lateshipment

JANUARY 24, 2025

You’re happy to make a sale, pack it up carefully, and ship it off. Unfortunately, shipping mishaps like lost, damaged, or stolen packages arent rare. This not only adds up to the cost of returns and exchanges but can also prevent customers from shopping from you in the future. What is Shipping Protection Software?

Shipping Costs 130

Shipping Costs Shipping Merchant Services eCommerce 130

Retail TouchPoints

NOVEMBER 17, 2023

Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications. Product substitution capabilities ensure they can respond to demand shifts, consumer trends and emerging technologies.

Shipping Costs 264

Shipping Costs Customer Experience Supplies Improvements 264

lateshipment

NOVEMBER 4, 2024

So, in this blog, we’ve covered a comprehensive holiday schedule in the form of information on shipping deadlines and peak season surcharges for the 2024 season. The holiday shopping rush can turn out to be overwhelming, leading to issues like shipping delays, inventory shortages, customer service overload, and so much more.

eCommerce 130

eCommerce Shipping Costs Shipping Operations 130

Retail TouchPoints

OCTOBER 11, 2024

This has never been more apparent than now, as consumers look to elevate their in-store shopping experiences and expect the same versatility and ease that they have obtained with modern omnichannel retail. Consumers want to be part of an in-store experience that allows them a personalized, agile and enjoyable shopping experience in store.

Omnichannel 295

Omnichannel Technology Operations Shipping Costs 295

Retail TouchPoints

MARCH 6, 2024

Returns are a major cost of doing retail business of any kind, but especially online. Under ideal circumstances, reducing rampant returns is best accomplished through improving the issues that are most frequently leading to them. Image courtesy Ryder According to Ryder’s 2023 ecommerce consumer study of 1,077 U.S.

Customer Experience 289

Customer Experience Shipping Costs eCommerce Improvements 289

Retail TouchPoints

MARCH 17, 2022

During the pandemic, the relationship between homeowners and their homes fundamentally changed, as lockdowns, social distancing guidance and quarantine protocols left many consumers with an abundance of time to stare at their own four walls. Gen X Homeowners Making Improvements. Here’s what our analysis revealed.

Improvements 306

Improvements Home Furnishings Shipping Costs Customer 306

Retail TouchPoints

NOVEMBER 6, 2024

In an era when online shopping is not just a convenience but a way of life, a new menace is plaguing consumers and retailers alike: porch piracy. The situation is particularly dire for younger generations, with over half of Gen Z consumers reporting that they have experienced porch piracy in the last 12 months.

Fulfillment 274

Fulfillment Shipping Costs Magento Consumer 274

BigCommerce

MAY 1, 2018

Online businesses are constantly looking for ways to retain customers and improve the customer experience, not knowing that the solution is right at their fingertips. Ecommerce platforms like BigCommerce track and give merchants access to consumer behavior data, which business owners can use to make informed decisions.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Retail TouchPoints

JULY 20, 2022

In this new landscape, the shipping experience has become more important to a brand’s bottom line — and reputation — than ever before. Here are three ways SMBs can deliver a more personalized shipping experience to build a happier, more loyal customer base. Offering different shipping speed options is no longer enough to differentiate.

Shipping Costs 339

Shipping Costs Shipping Merchant Services Payment Services 339

Retail TouchPoints

SEPTEMBER 19, 2024

To ease the blow, the platform plans to reduce the minimums required to access free shipping (down from $69 to $49 for users in the Superstar rewards tier , for example), and offer a $15 shopping credit to users who send in their first Clean Out bag (offsetting the $14.99 Beginning Oct. processing fee). As we become a U.S.-only

Shipping Costs 272

Shipping Costs Improvements Operations Books 272

Retail TouchPoints

FEBRUARY 26, 2025

A recent study found that three-quarters of consumers will avoid a brand after a cybersecurity issue, and more than 40% assume that brands are to blame when an incident occurs. Another survey of online consumer attitudes found that 84% wont go back to an ecommerce site after a fraud experience there.

Payment Services 236

Payment Services eCommerce Shipping Costs Supplies 236

Retail TouchPoints

MARCH 31, 2023

by storm, rising to the top of the app charts and garnering millions of fans, until consumers began to realize the cost of those ultra-low prices — long delivery times and often poor quality products. Joe Yan: Our strategic focus right now is to to keep improving the customer experience.

Shipping Costs 338

Shipping Costs Consumer Supplies Shipping 338

Retail TouchPoints

DECEMBER 1, 2021

The pandemic has brought about long-term changes for both business operations and consumer expectations, and 2021 taught us how far removed we are from ever returning to the old “normal.” Business leaders have their eye on other factors like the acceleration of consumer spending and lingering economic challenges.

Shipping Costs 305

Shipping Costs Shipping Small Business Retail eCommerce 305

Retail TouchPoints

SEPTEMBER 3, 2020

Returns are a cost of doing business for any retailer. In a survey of consumers conducted by Doddle , 84% said a positive returns experience encourages them to shop with a retailer again. Conversely, 73% of consumers responding to a survey by Returnly said they would not shop with a brand again after a poor returns experience.

Shipping Costs 334

Shipping Costs eCommerce Merchant Services Retail 334

BigCommerce

JANUARY 3, 2018

When an item is ordered from your site, the supplier will then ship the product directly to your customer. Between scams, fees and just plain difficult to find suppliers – using dropshipping to launch or expand your business is often cumbersome, and expensive in both time and cash. Company Product Category Sign Up Cost.

Shipping Costs 419

Shipping Costs Jewelry Toys Clothing 419

Retail TouchPoints

DECEMBER 25, 2024

This holiday season, consumers who frequently make returns may be in for a surprise. In these cases, the return cost can often exceed the value of the item, leading to a loss in profits for retailers. Returning a purchased product puts more money behind the product, increasing the price per product sold.

Shipping Costs 162

Shipping Costs Social Media Electronics Customer Loyalty 162

Retail TouchPoints

AUGUST 30, 2023

While several retail outlooks predict consumers are looking for deep discounts this year, retailers should strive to offer more than just deep discounts and focus on providing value in other ways to achieve long-term loyalty and keep higher profit margins. consumers spend more money on Tik Tok than any other social platform.

Shipping Costs 262

Shipping Costs Improvements Live Chat Retail 262

Retail TouchPoints

JUNE 27, 2022

This has been a volatile year for retailers and consumers alike, and the uncertain nature of 2022 has been shaping trends across the industry, according to Forrester’s Vast, Fast, And Relentless: Consumer Buying Enters A New Era report. The result? Marketplaces Forcing Retailers to Get Unique.

Shipping Costs 276

Shipping Costs Omnichannel Customer Retention Customer Loyalty 276

Retail TouchPoints

JULY 31, 2023

Inventory distortion, whether it’s out-of-stocks or overstocks, are a huge and costly challenge for retailers and suppliers, and too often a source of great inconvenience to consumers. A recent study by IHL Group projects that the global cost of inventory distortion in 2023 will be $1.77 IHL estimates the cost of ORC in the U.S.

Shipping Costs 246

Shipping Costs Retail Supplies Improvements 246

Retail TouchPoints

JULY 5, 2022

A lot of the pain points that we’re seeing are in the inventory side, but against that backdrop we’re going to see a steely-eyed focus on improving profitability in stores and digital channels.”. We’ve gotten very good at optimizing, merchandising, understanding the ebb and flow and consumer demand in those physical stores.

Shipping Costs 323

Shipping Costs eCommerce Retail Merchant Services 323

Retail TouchPoints

MAY 18, 2022

The nation’s largest retailers have been holding strong against supply chain challenges, high fuel costs and inflation, but their combined ongoing impact is finally starting to weigh on their performance. However, net income fell to approximately $2 billion due to increased costs. We can protect prices whenever possible.

Improvements 258

Improvements Shipping Costs Supplies Outdoor 258

Kissmetrics

MARCH 17, 2021

Increasing sales isn’t necessarily the best way to improve your bottom line. A better solution may be to reduce your Cost of Goods Sold. If you’re ready to make more money without selling more products, here’s a recap of COGS and specific strategies to lower expenses. A Quick Recap of Cost of Goods Sold (COGS).

Shipping Costs 265

Shipping Costs Payment Services Payments eCommerce 265

Retail TouchPoints

JUNE 9, 2021

If you’re a consumer brand in a category with Amazon private label, however, Amazon’s private label presence certainly feels more pronounced. Products that are exclusive to Amazon drive customer loyalty and traffic to Amazon, thereby improving its sales. Amazon ‘s copy is often a bare-bones lower-priced option.

Consumer 312

Consumer Shipping Costs Fashion Presentation 312

Retail TouchPoints

AUGUST 29, 2024

What’s old is new again, but this time around the focus is squarely on the value proposition for stores and consumers instead of the distribution centre (DC). While much is often made about the cost of RFID tags, the larger barrier to adoption was the cost of the readers themselves. Let’s start with the costs.

Shipping Costs 297

Shipping Costs Supplies Customer Experience POS 297

Retail TouchPoints

JUNE 6, 2023

And recommerce can help with a merchant’s ESG reporting , the statistical disclosure of environmental, social and corporate governance that can improve investor transparency and inspire other organizations. Opportunity #1: Cost-efficient inventory management. Opportunity #2: Better demand forecasting.

Shipping Costs 278

Shipping Costs Clothing Merchant Services Shipping 278

lateshipment

MARCH 16, 2025

When you ship through DHL, FedEx, UPS, or USPS most packages make it to their destinations intact and on time. This is because customers the accountability of the package from checkout to delivery falls on the business they ordered from rather than the shipping carrier, a third party. Who exactly gets blamed when this happens?

Shipping Costs 130

Shipping Costs Payment Services Document Shipping 130

lateshipment

NOVEMBER 21, 2024

The truth of shipping becoming a defining factor in the customer experience, especially during the holidays, cannot be stressed enough. These customers are so invested in them that a single instance of delay or any other delivery issue for that matter can lead to customer churn and lost costs. Frequent Challenges of Holiday Shipping 1.

Shipping Costs 130

Shipping Costs eCommerce Shipping Gifts 130

Retail TouchPoints

AUGUST 12, 2024

The direct-to-consumer (DTC) brand landscape continues to evolve, with the gap between winners and losers widening. Ecommerce was a significant catalyst for this improvement, growing 4.4% Sales, general and administrative expenses (SG&A) represented 60.8% year over year and average revenue per customer improve 8.8%

Shipping Costs 275

Shipping Costs Omnichannel Improvements Customer Experience 275

lateshipment

MARCH 3, 2025

Secondly, a well-managed returns management and reverse logistics system can help you reduce costs, optimize your business processes, and increase overall efficiency. It provides a hassle-free return process for consumers, which is a huge plus for better customer satisfaction. Reducing Costs Returns can be costly.

Management 130

Management Shipping Costs eCommerce Shipping Labels 130

Groove

AUGUST 8, 2024

According to Time Magazine's writer, Brad Tuttle, there are seven main issues that hinder creating a better eCommerce customer experience: Price inconsistency Signage inconsistency Inventory inconsistency Customer service inconsistency (seeing a pattern yet?) The customer wants to know upfront how much it's going to cost them.

Customer Experience 195

Customer Experience Shipping Costs Improvements eCommerce 195

Retail TouchPoints

SEPTEMBER 13, 2023

However, challenges are inevitable, despite the resilient consumer spending we’ve seen earlier in the year. Consumers could be led to believe that these charges are a mistake or even potentially fraudulent and end up requesting their money back from their bank. Recent data shows that overall U.S. retail sales have increased 8.8%

Shipping Costs 277

Shipping Costs Payment Services Banking Retail 277

BigCommerce

FEBRUARY 1, 2018

Sure, you might be able to sell your item for much less than the competition, but will shipping costs obliterate your margins? There are a few basic things you need to keep in mind while choosing an ecommerce platform for your business such as necessary functionality, cost and what types of third party integrations are needed.

Shipping Costs 411

Shipping Costs Merchant Services Payment Services BigCommerce 411

Retail TouchPoints

JANUARY 9, 2024

In 2020 he joined Alibaba, where he is now tasked with developing the company’s strategy and building platform-level solutions around international shipping, logistics, cross-border trade and global expansion. This will cause the channel to continue to narrow, further reducing ship traffic.

Supplies 286

Supplies Shipping Costs Small Business Retail Recommendation 286

Retail TouchPoints

SEPTEMBER 22, 2023

While consumers still make plenty of online purchases, analysts expect ecommerce sales to grow more moderately in the near term compared to the past few years. Meanwhile, consumers return to brick-and-mortar stores and seek omnichannel experiences. 92% of consumers shop elsewhere to save on shipping , leading to cart abandonment.

Shipping Costs 264

Shipping Costs Omnichannel Supplies Shipping 264

Retail TouchPoints

MAY 26, 2022

It’s the question that’s on every retailer’s — and not a few consumers’ — minds: When will global supply chains flow freely once more? With supply chain challenges come the higher costs feeding inflation, which is itself a double-edged sword. How are the supply chain challenges we’ve been seeing contributing to rising prices?

Supplies 290

Supplies Shipping Costs Consumer Definition 290

Retail TouchPoints

FEBRUARY 11, 2022

Consumers are increasingly voting with their feet when it comes to the issues that affect our world and our nation. Citizen Shoppers’ entreat companies to not just sit back and sell goods and services, but to also work toward improving the environment around us. The sustainable footwear market was $7.5 Don’t Stop at Shoes.

Consumer 263

Consumer Shipping Costs Sporting Goods Apparel 263

Retail TouchPoints

JUNE 2, 2023

Valentine’s Day saw consumers projected to spend an average of $16 on chocolates and candy — up from under $9 per person in 2010 — while Halloween candy sales reached a record $3.1 This further complicates how consumers can sustainably dispose of candy wrappers and packaged products. billion on Easter candy alone. billion in 2022.

Shipping Costs 296

Shipping Costs Shipping Consumer Information 296