Retail TouchPoints

AUGUST 11, 2021

Among the many obstacles that retailers now face, data compliance and security continue to be a major challenge, especially given the high volumes of personally identifiable information (PII) and payment card information (PCI) that retailers process on a daily basis. An Introduction to PCI Compliance.

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Payment Services Retail Electronics Information 264

FastSpring

OCTOBER 23, 2024

Market options have been opening up for both publishers and players in the mobile games industry thanks to shifting laws and regulations around the world. So where do you start if you want to provide more global payment solutions to your player base while chipping away at the hefty 30% fees that mobile marketplaces charge?

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Merchant Services Payments Payment Services Games 148

FastSpring

DECEMBER 5, 2024

But in many instances, just setting up the web shop is only part of the process — you’ll need to set up some sort of payments solution, too. There are solutions that make this process much easier — more on that below.) Below, we’ll cover: What a gaming payment gateway is. Why you need a payment solution for your web shop.

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Payments Payment Services Merchant Services Games 88

Retail TouchPoints

JANUARY 6, 2025

The re-emergence of tariffs on the global trade horizon has once again thrust the retail industry into uncertainty. While policymakers often champion tariffs as a mechanism to protect domestic industries, their ripple effects are far-reaching, inflating costs, disrupting supply chains and, ultimately, burdening consumers.

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Retail Supplies Apparel Customer Loyalty 278

Retail TouchPoints

MARCH 7, 2025

Even though more than half ( 56% ) of retailers surveyed by KPMG completed a major payments modernization program within the past year, even more 83% already are modernizing their payment infrastructure, or are planning to do so in the new future. Consumer and Retail Leader at KPMG in an interview with Retail TouchPoints.

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Payment Services Retail POS Fulfillment 138

Retail TouchPoints

NOVEMBER 14, 2024

Businesses today operate in a fast-moving cyber threat landscape. As digital operations become more complex and cybercriminals launch increasingly sophisticated phishing and malware attacks, data breaches have become common occurrences. For retailers and consumer businesses, a surge in data breaches presents difficult challenges.

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Retail Payment Services Consumer Management 277

Retail TouchPoints

FEBRUARY 26, 2025

A recent study found that three-quarters of consumers will avoid a brand after a cybersecurity issue, and more than 40% assume that brands are to blame when an incident occurs. Another survey of online consumer attitudes found that 84% wont go back to an ecommerce site after a fraud experience there. Site security is also a concern.

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Payment Services eCommerce Shipping Costs Supplies 236

Retail TouchPoints

FEBRUARY 23, 2022

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

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Payment Services Cryptocurrencies Social Media Telecommunications 360

Retail TouchPoints

MARCH 27, 2023

If we thought the pandemic-driven shift to digital payments was an evolution, we’re about to be catapulted into a new world, where payments will become possible in places thought impossible just a few years ago. Currently, consumer payments account for more than 60% of all embedded finance transactions and are set to reach $3.5

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Payments Payment Services Financial Services Consumer 264

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. 4 Pros of Digital Wallets Some of the advantages of digital wallet payment options include: 1.

Merchant Services 279

Merchant Services Payment Services Payments Retail 279

Kissmetrics

SEPTEMBER 11, 2020

But thankfully, that’s not what your payroll process has to look like. The best payroll services help you automate paying your employees and simplify the entire process, so you can gain more control over how you spend your time. The 6 best payroll service options for 2020. How to choose the best payroll service for you.

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Payment Services Small Business Retail Payments Management 356

Forrester eCommerce

NOVEMBER 10, 2021

Blockbuster IPOs will light up the headlines in the coming year, while digital wallets and QR codes trigger a “back to the future” moment for consumers. Explore what's ahead for the payments industry.

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Payment Services Consumer Financial Services Customer 366

Retail TouchPoints

JANUARY 26, 2024

The seamless nature of digital commerce has inspired consumers to expect more from the payment experience everywhere they shop — online, in-store and even via social channels. Customers today expect to be able to shop where and when they want and use the payment method they want.” more compared to their previous buying levels.

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Merchant Services Payment Services Payments ACH 275

Retail TouchPoints

MARCH 6, 2025

In retail brand impersonation attacks, cybercriminals pose as trusted retailers or brands to deceive consumers into revealing sensitive information, making payments for fake products or downloading malicious content. In email, its very common for criminals to use urgency tactics, like offering a limited time deal or special sale.

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Payment Services Social Media Download Information 232

Retail TouchPoints

NOVEMBER 29, 2024

Certain categories seem to work best with social commerce: Consumer packaged goods (CPG), fashion, beauty, and health and wellness. Promotional efforts such as coupons and discounts work well in social commerce, too, as do flexible payment terms. Cultivating KOCs (key opinion consumers, a.k.a.

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Social Media Beauty and Health Payment Services Consumer 278

Retail TouchPoints

JANUARY 2, 2025

Exclusive: Google Debuts New Retail Media Solution with Lowes as First Beta Tester (March 18, 2024) Retail media was THE growth story in 2024, fueled by these networks ability to target consumers at key decision points in the shopper journey. consumers wallet. Walgreens Agrees to $192.5M

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Retail Payments Payment Services Supplies 278

Retail TouchPoints

SEPTEMBER 29, 2021

While subscriptions have been an option for consumers in a number of retail environments — from apparel and pet supplies to media consumption — the COVID-19 pandemic accelerated the adoption of subscriptions in a variety of industries that turned to payment technology to adapt their business.

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Subscription Payment Services Payments Automotive 298

Retail TouchPoints

OCTOBER 18, 2024

Fraud has plagued retailers for quite some time, but the issue is now getting its time in the spotlight due to the increased use of AI within the industry, as well as consumers’ general awareness of the trend. This is a more straightforward use case for AI implementation, and one that consumers have come to know and crave.

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Consumer Technology Payment Services Information 305

FastSpring

MARCH 27, 2025

Per the Commissions press release , the two sets of preliminary findings specifically address Google Search giving preference to Alphabets own services, and the Play Store preventing app developers from freely steering consumers to other channels for better offers.

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Payment Services Payments Games Document 140

Retail TouchPoints

DECEMBER 2, 2024

on Black Friday according to Mastercard SpendingPulse , which measures in-store and online retail sales across all payment types. Online sales saw an even bigger bump, with Adobe Analytics reporting a new milestone for ecommerce on Black Friday as consumers spent a record $10.8 retail sales (excluding automotive) up 3.4%

Merchant Services 279

Merchant Services Apparel Jewelry Mobile 279

Retail TouchPoints

JULY 5, 2021

With banks and credit card companies warming up to the idea of Bitcoin trading and crypto rewards on card transactions, are they really extending the benefits of crypto to merchants, or is this just a play to get consumers to buy into a shiny new card that looks different but acts very much the same? of their total transaction in Bitcoins.

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Merchant Services Cryptocurrencies Payment Services Banking 250

Retail TouchPoints

FEBRUARY 26, 2024

Consumers are quickly losing trust, and companies must act swiftly and responsibly to restore it. A Pew Research study reveals a concerning trend: 67% of consumers have little understanding of what companies do with their data, a sentiment echoed by an IAPP study which found that only 29% feel informed about how their data is protected.

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Improvements Payment Services Consumer Banking 317

Retail TouchPoints

AUGUST 17, 2023

The latest Consumer Price Index (CPI) data highlights a significant deceleration in inflation, now standing at half of last year’s peak. This moderating trend in inflation is an encouraging development, but it is not without its caveats, particularly within the dynamic and complex terrain of the retail and consumer goods industries.

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Consumer Payment Services Food and Beverages Supplies 246

Groove

JULY 22, 2024

Choosing the correct Shopify payment gateway is a decision that eCommerce retailers should not take lightly. Each payment gateway has its own series of benefits and challenges associated with the service. Before diving into the five payment gateways on this list, let's briefly discuss what a payment gateway is.

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Payment Services Merchant Services Payments Shopify 195

Retail TouchPoints

JUNE 14, 2022

Luxury platform FARFETCH will accept cryptocurrency payments for all purchases on the FARFETCH Marketplace, with plans to expand to FARFETCH Private Clients in the coming months and to all customers in the U.S., FARFETCH customers can scan a QR code to access their cryptocurrency wallets and use more than 60 popular forms of crypto payments.

Payment Services 305

Payment Services Cryptocurrencies Other POS 305

BigCommerce

MAY 1, 2018

Ecommerce is nimble and adaptable; these businesses aren’t confined to a particular location and often have inventory or retail leases to worry about when using 3PLs or running an ecommerce-only operation. Nonetheless, it is even more essential that ecommerce business owners and managers operate within their circle of competence.

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Payment Services Merchant Services Improvements eCommerce 412

Retail TouchPoints

JANUARY 19, 2024

A historic pandemic with a double-whammy of supply chain and staffing issues as well as persistently high levels of inflation have up-ended a lot of industry norms and pushed consumers to increasing their scrutiny on where and how much they spend. consumers are increasingly looking for deals and overall experience when shopping.

Payment Services 340

Payment Services Merchant Services Retail Customer Experience 340

Retail TouchPoints

MAY 16, 2024

Providing healthcare services — such as Botox, hair removal, skin contouring and even facelifts — in a sleek spa environment means many who first come in for a one-time facial or massage ultimately may opt for more expensive healthcare services. The retail healthcare industry is exploding. What’s fueling this growing phenomenon?

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Payment Services Technology Payments Retail 262

Retail TouchPoints

MARCH 31, 2023

And it’s increasingly clear that brands that embrace financial services within the customer journey are scoring highly on engagement scores. What’s more, the number of payment providers on the market has dramatically multiplied over the years, creating a vast and often confusing ecosystem. It’s reckoned that nearly 4.5

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Financial Services Payment Services Payments Small Business Retail 278

Retail TouchPoints

DECEMBER 8, 2022

Throughout the past few pandemic years, buy now, pay later (BNPL) has become the latest fintech trend to change how people pay for goods and services. The industry is worth $97 billion and is set to see some significant growth in the coming years. In a way, B2B payments are actually the original BNPL. Meeting B2B Business Needs.

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B2B Payment Services B2C Financial Services 305

Kissmetrics

MARCH 23, 2021

Over the last decade, service marketplaces have sprung up and distributed how we work and live. Food delivery service marketplaces are expected to reach $154.34 In this post, I’m breaking down everything you need to know about service marketplaces and how to launch one people will use. What Is a Service Marketplace?

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Payment Services SEO eCommerce Shipping Costs 308

Groove

AUGUST 21, 2022

The Challenge: Ballard Industrial is an online and in-person business that offers industrial supplies, services, and solutions both to businesses and directly to consumers. Having been in business for over 70 years, this client has a vast wealth of knowledge in their industry.

Merchant Services 309

Merchant Services Payments BigCommerce B2B 309

Retail TouchPoints

JUNE 13, 2024

Ebay has drawn a line in the sand when it comes to payments. After very publicly announcing last week that it would no longer accept American Express due to “unacceptably high fees,” today the online marketplace said it will be adding Venmo as a payment option in the U.S.

Merchant Services 280

Merchant Services Payment Services PayPal Mobile 280

BigCommerce

MARCH 13, 2018

From crypto-currencies to peer-topper payments and one-click checkouts, modern innovations are shifting the basic payment infrastructure of our economy. 2007: Both the iPhone and the Droid operating system are released.?. 2020: 90% of smartphone users will have made a mobile payment. ?. And the wallet is its next target.

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Payment Services Mobile BigCommerce Mobile Payments 420

Retail TouchPoints

MARCH 27, 2025

Dealing with customer service for a faulty product or return? One area that may drastically improve consumers satisfaction with customer service: AI-powered bots that can act as a shoppers own personal concierge service. Want to combine a gift card with your credit card for payment? No problem.

Payment Services 147

Payment Services Multi-channel Customer Experience Shipping Costs 147

Retail TouchPoints

APRIL 5, 2022

“Mobile technology is transforming payments, making it easier, safer and more affordable for people to move and manage their money than ever before,” said Dan Schulman, President and CEO of PayPal at the time of the spinoff. “As Consumers are now more digital, and they’ve gotten into these habits. Source: CivicScience.

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PayPal Merchant Services Payment Services Cryptocurrencies 361

FastSpring

NOVEMBER 27, 2024

In the SaaS industry, the checkout experience can make or break a sale. A seamless, localized checkout process is crucial for converting potential customers, especially in global markets. Payment methods. Offering your checkout process in the local language of your customers builds trust and reduces friction.

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Merchant Services Payment Services Demo Mobile Payments 158