lateshipment

JANUARY 24, 2025

You’re happy to make a sale, pack it up carefully, and ship it off. Unfortunately, shipping mishaps like lost, damaged, or stolen packages arent rare. This not only adds up to the cost of returns and exchanges but can also prevent customers from shopping from you in the future. What is Shipping Protection Software?

Shipping Costs 130

Shipping Costs Shipping Merchant Services eCommerce 130

Retail TouchPoints

APRIL 3, 2025

Back in 1960, before terms like off-price and closeout were commonplace, decorated World War II veteran Norman Nardick was working for a catalog company offloading its out-of-season merchandise. We have a long history of supplying the elite off-price companies with great deals that make their customers keep coming back, he said.

Small Business Retail 147

Small Business Retail Shipping Costs Games Supplies 147

Retail TouchPoints

DECEMBER 17, 2024

Integrating Search Functionality and Inventory Visibility Survey data reveals that two-thirds of consumers say they will leave an ecommerce site and choose another retailer if the item they intended to purchase is out of stock. This helps you provide transparency on shipping windows based on inventory supply.

eCommerce 260

eCommerce Shipping Costs Supplies Fulfillment 260

Retail TouchPoints

JANUARY 9, 2025

To me this illustrates both how powerful gen AI-based solutions can be, but also the preparatory and ongoing work required to make them truly useful to both consumers and retailers. Reflections on Tariffs and Trade Disruptions PAN: Since the results of the U.S. administration.

Supplies 289

Supplies Shipping Costs B2C Channel 289

Retail TouchPoints

NOVEMBER 6, 2024

In an era when online shopping is not just a convenience but a way of life, a new menace is plaguing consumers and retailers alike: porch piracy. The situation is particularly dire for younger generations, with over half of Gen Z consumers reporting that they have experienced porch piracy in the last 12 months.

Fulfillment 274

Fulfillment Shipping Costs Magento Consumer 274

Retail TouchPoints

JULY 20, 2022

In this new landscape, the shipping experience has become more important to a brand’s bottom line — and reputation — than ever before. Here are three ways SMBs can deliver a more personalized shipping experience to build a happier, more loyal customer base. Offering different shipping speed options is no longer enough to differentiate.

Shipping Costs 339

Shipping Costs Shipping Merchant Services Payment Services 339

BigCommerce

JANUARY 3, 2018

When an item is ordered from your site, the supplier will then ship the product directly to your customer. Between scams, fees and just plain difficult to find suppliers – using dropshipping to launch or expand your business is often cumbersome, and expensive in both time and cash. Company Product Category Sign Up Cost.

Shipping Costs 419

Shipping Costs Jewelry Toys Clothing 419

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce. 31, 2021. “We’re

Shipping Costs 264

Shipping Costs Consumer Supplies Merchant Services 264

Retail TouchPoints

JUNE 2, 2023

The confectionery industry continues to boom in the U.S. Valentine’s Day saw consumers projected to spend an average of $16 on chocolates and candy — up from under $9 per person in 2010 — while Halloween candy sales reached a record $3.1 A recent study found that 2023 Easter candy sales exceeded projections, with Americans spending $3.3

Shipping Costs 296

Shipping Costs Shipping Consumer Information 296

Retail TouchPoints

JUNE 24, 2022

Focus and blame generally turn to the manufacturing, production and distribution parts of the chain, but other aspects are not usually at the forefront of the mind, especially when it comes to the consumer standpoint. In recent decades, fast fashion became incredibly popular due to its cost efficiency, both for manufacturers and consumers.

Fashion 336

Fashion Shipping Costs Supplies Apparel 336

Retail TouchPoints

SEPTEMBER 3, 2020

Returns are a cost of doing business for any retailer. In a survey of consumers conducted by Doddle , 84% said a positive returns experience encourages them to shop with a retailer again. Conversely, 73% of consumers responding to a survey by Returnly said they would not shop with a brand again after a poor returns experience.

Shipping Costs 334

Shipping Costs eCommerce Merchant Services Retail 334

Retail TouchPoints

FEBRUARY 26, 2025

A recent study found that three-quarters of consumers will avoid a brand after a cybersecurity issue, and more than 40% assume that brands are to blame when an incident occurs. Another survey of online consumer attitudes found that 84% wont go back to an ecommerce site after a fraud experience there.

Payment Services 236

Payment Services eCommerce Shipping Costs Supplies 236

Retail TouchPoints

NOVEMBER 17, 2023

Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications. Product substitution capabilities ensure they can respond to demand shifts, consumer trends and emerging technologies.

Shipping Costs 264

Shipping Costs Customer Experience Supplies Improvements 264

Retail TouchPoints

JULY 7, 2023

As more direct-to-consumer (DTC) brands face heightened competition and rising cost-per-acquisition rates online, many have disinvested in their branded ecommerce experiences and doubled down on unique brand opportunities found on marketplaces like Amazon. For brands, that makes it much more difficult to stand out.

Shipping Costs 276

Shipping Costs Customer Multi-channel Consumer 276

Retail TouchPoints

JUNE 27, 2022

This has been a volatile year for retailers and consumers alike, and the uncertain nature of 2022 has been shaping trends across the industry, according to Forrester’s Vast, Fast, And Relentless: Consumer Buying Enters A New Era report. The result? Marketplaces Forcing Retailers to Get Unique.

Shipping Costs 276

Shipping Costs Omnichannel Customer Retention Customer Loyalty 276

Retail TouchPoints

JUNE 6, 2023

Some stats support the gloomy outlook: according to Kearney , 40% of consumers feel they have too many subscriptions, and subscription ecommerce is predicted to have its slowest growth year on record in 2023 ( Insider Intelligence ). Today, brands are competing for consumers’ share of wallet. The reality though is less stark.

Subscription 299

Subscription Consumer Shipping Costs Clothing 299

Retail TouchPoints

MARCH 31, 2023

by storm, rising to the top of the app charts and garnering millions of fans, until consumers began to realize the cost of those ultra-low prices — long delivery times and often poor quality products. You don’t have a lot of industries this size still growing so fast. When Wish debuted in 2010 it took the U.S.

Shipping Costs 338

Shipping Costs Consumer Supplies Shipping 338

Retail TouchPoints

DECEMBER 25, 2024

This holiday season, consumers who frequently make returns may be in for a surprise. In these cases, the return cost can often exceed the value of the item, leading to a loss in profits for retailers. Returning a purchased product puts more money behind the product, increasing the price per product sold.

Shipping Costs 162

Shipping Costs Social Media Electronics Customer Loyalty 162

Retail TouchPoints

JULY 21, 2022

In other words, consumers don’t just want the perfect pair of black sneakers delivered to their doorstep in 24 hours — they may also want those sneakers to come from a company with a low carbon footprint, or from a brand that supports social-justice causes, or from a Black-owned business in their local area.

Drop Ship 264

Drop Ship Shipping Costs Shipping Marketing 264

Retail TouchPoints

JULY 5, 2022

But now, even as consumers return to stores, they have come to expect those omnichannel conveniences, meaning retail executives must find a way to make them financially viable. The retail industry has been built for the last 150 years around physical stores,” explained Anderson. “We’ve Then 20 years ago, ecommerce came along.

Shipping Costs 323

Shipping Costs eCommerce Retail Merchant Services 323

Retail TouchPoints

AUGUST 27, 2024

BTS purchases certainly are starting earlier: according to the National Retail Federation (NRF) survey conducted by Prosper Insights & Analytics, more than half ( 55% ) of consumers already had started buying school items in July. That’s putting pressure on brand loyalty, as people switch to lower-cost channels and different brands.

Shipping Costs 337

Shipping Costs Supplies Electronics Consumer 337

Retail TouchPoints

JULY 31, 2023

Inventory distortion, whether it’s out-of-stocks or overstocks, are a huge and costly challenge for retailers and suppliers, and too often a source of great inconvenience to consumers. A recent study by IHL Group projects that the global cost of inventory distortion in 2023 will be $1.77 IHL estimates the cost of ORC in the U.S.

Shipping Costs 246

Shipping Costs Retail Supplies Improvements 246

BigCommerce

JUNE 13, 2017

This is because earn net new customers is expensive. This is because acquiring net new customers is expensive –– and if a customer only purchases from you once, your return on ad spend (ROAS) doesn’t increase over time. Cost of Ad Campaign. Cost: $2000. A 50/50 split like the one above is a great place to be for a brand.

Shipping Costs 417

Shipping Costs Customer Customer Loyalty Social Media 417

Retail TouchPoints

OCTOBER 21, 2024

When Jennifer Hyman and Jenny Fleiss started Rent the Runway , they wanted to disrupt the fashion industry. As an example, Hyman pointed to the beauty industry, which she said has been fully disrupted, with upstarts like Glossier transforming the way they engage with consumers and develop products, Hyman explained.

Consumer 264

Consumer Fashion Shipping Costs Clothing 264

Retail TouchPoints

SEPTEMBER 25, 2023

Just as you don’t start worrying about your hot water heater’s performance until you get shocked by an icy-cold shower, most of us — even inside the retail industry — don’t think about supply chains until they stop working. Retailers have to right-size consumer expectations. We’re now battle-tested.” To provide a 99.5%

Supplies 306

Supplies Shipping Costs Fulfillment Customer Experience 306

Retail TouchPoints

AUGUST 29, 2024

Unlike fashion, the technology industry doesn’t often look to trends and ideas from the past to define its future. What’s old is new again, but this time around the focus is squarely on the value proposition for stores and consumers instead of the distribution centre (DC). Let’s start with the costs.

Shipping Costs 297

Shipping Costs Supplies Customer Experience POS 297

Retail TouchPoints

JUNE 6, 2023

While that’s attractive marketing fodder for retail CMOs who want to appeal to environmentally minded consumers, CFOs will appreciate the potential profitability of selling an article of clothing not just once but twice or more in the circular economy. Opportunity #1: Cost-efficient inventory management.

Shipping Costs 278

Shipping Costs Clothing Merchant Services Shipping 278

BigCommerce

FEBRUARY 1, 2018

We’ve covered everything from laws and nuances to how to source product to even giving you a free startup template for a competitive analysis in your industry. Sure, you might be able to sell your item for much less than the competition, but will shipping costs obliterate your margins? How much do they cost? DDoS attacks.

Shipping Costs 411

Shipping Costs Merchant Services Payment Services BigCommerce 411

Retail TouchPoints

JULY 22, 2024

Ecommerce has undergone a remarkable transformation in recent years, and warehouses must consistently deliver a seamless, end-to-end consumer experience to remain competitive in this evolving market. If you’re experiencing ongoing increases in the number of shipped orders, that’s a positive sign.

Fulfillment 277

Fulfillment Shipping Costs Management B2B 277

Retail TouchPoints

JULY 26, 2022

With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. In the face of these challenging factors, the stars are aligning to deliver another “unprecedented” holiday season for the retail industry.

Shipping Costs 306

Shipping Costs Gifts Fulfillment Consumer 306

Retail TouchPoints

OCTOBER 4, 2021

The coronavirus pandemic pushed microchip manufacturers to cease production and close their doors, creating a mammoth-sized backlog that continues to grow as a result of global shipping disruptions stemming from natural disasters across America and Asia. Heavy Goods Vehicle Driver Shortage.

Supplies 278

Supplies Shipping Costs Consumer Electronics Retail 278

Retail TouchPoints

FEBRUARY 11, 2022

Consumers are increasingly voting with their feet when it comes to the issues that affect our world and our nation. In many cases, brands have focused on messaging around style and price over sustainability. But consumers are starting to focus on sustainability as a primary determining factor. Don’t Stop at Shoes.

Consumer 263

Consumer Shipping Costs Sporting Goods Apparel 263

BigCommerce

DECEMBER 1, 2017

In a survey by comScore and UPS, 63% of American consumers check the return policy before making a purchase and 48% would shop more with retailers that offer hassle-free returns. Consumers have been trained to be more cautious when it comes to buying online. Who pays for shipping? Be prepared to eat the cost of your mistakes.

Shipping Costs 419

Shipping Costs eCommerce Merchant Services Shipping 419

Retail TouchPoints

JANUARY 9, 2024

In 2020 he joined Alibaba, where he is now tasked with developing the company’s strategy and building platform-level solutions around international shipping, logistics, cross-border trade and global expansion. This will cause the channel to continue to narrow, further reducing ship traffic.

Supplies 286

Supplies Shipping Costs Small Business Retail Recommendation 286

Groove

AUGUST 21, 2022

The Challenge: Ballard Industrial is an online and in-person business that offers industrial supplies, services, and solutions both to businesses and directly to consumers. Having been in business for over 70 years, this client has a vast wealth of knowledge in their industry.

Merchant Services 309

Merchant Services Payments BigCommerce B2B 309

Retail TouchPoints

AUGUST 14, 2024

Litwin most recently served as the CEO of Global Industrial Company (GIC) , a distributor of industrial products that serves more than 500,000 customers across the manufacturing, transportation, retail and healthcare sectors.

Shipping Costs 290

Shipping Costs Electronics Supplies Shipping 290

Retail TouchPoints

NOVEMBER 9, 2021

Setting up a forward-deployed depot is more expensive than leveraging the current retail store for the same purpose,” said Alberto Oca, Partner in the Strategic Operations practice of Kearney in an interview with Retail TouchPoints. Last yard’ continues to the be the most expensive cost in the supply chain.

Fulfillment 306

Fulfillment Shipping Costs Supplies Shipping 306