Retail Technology Review

JUNE 15, 2021

UK consumers are willing to compromise on online purchases and delivery demands, but only if it creates a more sustainable environment, according to new data.

Consumer 142

Consumer Internet Retail Supplies Retail 142

Retail Technology Review

JULY 27, 2021

Uberall, the provider of ‘Near Me’ customer experience marketing solutions, has announced the findings of its survey of over 1,000 UK consumers and their current shopping behaviour.

Consumer 122

Consumer Retail Customer Experience Marketing 122

Retail Technology Review

JUNE 22, 2021

Pandemic difficulties aside, today’s retail environment is challenging. Whilst the shift to buying online has been an easy one for consumers, it has presented new and existing challenges for retailers, especially those with an omni-channel presence. By Dr Sam Short, Chief Data Scientist at Upside Saving.

Consumer 114

Consumer Customer Experience Presentation Customer 114

Retail TouchPoints

MARCH 31, 2022

What this means is that consumers aren’t following the pathways on which our research and marketing models have been based for decades. The right consumer insights gleaned from the right individuals is critical in advising brands on exactly where they can most effectively intersect with their audiences during the purchase journey.

Marketing 264

Marketing Online Retail Information Consumer 264

Retail Technology Review

NOVEMBER 7, 1480

As technology becomes an ever more prevalent part of our everyday lives, there are signs that consumers are becoming increasingly accepting of its role in their shopping experience – such as through the presence of automated self-service computer screens in-store or chatbots through the online channel.

Technology 142

Technology Consumer Channel Retail 142

Wiser

OCTOBER 15, 2019

Direct-to-consumer strategies have transformed retail, both in the way consumers shop and how brands and retailers manufacture, market, and sell. As with any successful retail strategy, there are pros, cons, and considerations before fully embracing—or rejecting—D2C. What Does Direct to Consumer Mean?

Shipping Costs 92

Shipping Costs Consumer Channel Shipping 92

Prisync

AUGUST 21, 2019

Direct-to-Consumer brands are taking over, you may have heard of them, or even perhaps are a customer of some of these companies Compared to a traditional retailer, using a direct to consumer model offers a range of advantages for the business. Prior to the boom of the internet, retail was controlled by distributors.

Consumer 42

Consumer Internet Retail Retail Customer 42

Retail TouchPoints

AUGUST 25, 2022

Otherwise you may find consumers flocking to your competitors to grab those early deals. Optimizing messages and allowing your marketing channels to work together can mean the difference between capturing a larger or smaller share of consumers’ wallets this holiday season. Don’t delay.

Marketing 309

Marketing Shipping Costs Shopping Carts Channel 309

Prisync

AUGUST 21, 2019

Direct-to-Consumer brands are taking over, you may have heard of them, or even perhaps are a customer of some of these companies Compared to a traditional retailer, using a direct to consumer model offers a range of advantages for the business. Prior to the boom of the internet, retail was controlled by distributors.

Consumer 40

Consumer Internet Retail Retail Customer 40

Retail Technology Review

JUNE 1, 2021

Uberall, the provider of ‘Near Me’ Brand Experience marketing solutions, has announced the findings of its survey analysing the shopping habits of over 1,000 UK consumers.

Consumer 102

Consumer Marketing Internet Retail Supplies 102

Retail Technology Review

SEPTEMBER 17, 2019

Salesforce has introduced Consumer Goods Cloud, a new industry product that enables consumer goods companies to drive revenue growth and maximise ROI through improved retail execution capabilities.

Consumer Goods 70

Consumer Goods Consumer Improvements Retail 70

Retail TouchPoints

MARCH 25, 2021

Driven by growing consumer concern over how their personal data is being collected and used, governments are enacting legislation, and tech companies are implementing platform changes, that will forever alter the relationship between consumers and advertisers. “A A new era of advertising is taking shape.

Retail 261

Retail Consumer Social Media POS 261

Retail TouchPoints

NOVEMBER 19, 2020

With 90% of today’s shoppers preferring a personalized approach , creating a welcome series that caters to individual needs or reacts to consumer behavior has become the new standard in online retail. You may be aware that SMS has emerged as a popular communication channel for marketers and consumers alike.

Retail 280

Retail Channel Internet Retail Social Media 280

Retail Technology Review

JULY 13, 2020

New research has revealed millions of consumers are spending more money than usual on their homes as a result of lockdown, with 75 per cent of Brits planning further improvements over the next year.

Consumer 126

Consumer Retail Improvements Internet Retail 126

Retail Technology Review

OCTOBER 4, 2021

Online shopping is booming. But with online shopping comes the cost – and the hassle – of online returns, and this occurs quite frequently when it comes to clothing.

Fashion 142

Fashion Consumer Clothing Retail 142

TalkingRetail

SEPTEMBER 5, 2023

August saw an improvement in retail sales particularly compared to July’s poor performance, according to BRC-KPMG Retail Sales Monitor. Food and drink were among the strongest performing categories both on the high street and online, as consumers made the most of brief spells of sunshine to enjoy the summer holidays.

Internet Retail 52

Internet Retail Retail Improvements Consumer 52

Retail Technology Review

OCTOBER 19, 4500

According to a new survey* of 1,000 UK consumers carried out on behalf of JRNI, over half (56%) of consumers plan to do their Christmas holiday shopping early in 2021 due to fears of empty shelves and further lockdown measures.

Consumer 132

Consumer Internet Retail Supplies Retail 132

Retail TouchPoints

JANUARY 5, 2024

When retailers invest correctly, logistics presents the opportunity for not only hard cost savings but long-term value creation as organizations find innovative ways to deliver products into the hands of consumers. That was, until 2020, when the retail landscape shifted, yet again.

eCommerce 230

eCommerce Fulfillment Supplies Operations 230

Retail Technology Review

JUNE 8, 2021

For many brands operating today, warehousing and distribution has never been more closely tied to a brand or retailer’s commercial performance. As part of the holistic value chain and the service offering for the consumer, logistics can no longer sit in isolation.

Consumer 87

Consumer Operations Retail Internet Retail 87

Retail Technology Review

APRIL 12, 2021

After a turbulent year, the government’s plan to ease lockdown restrictions promises much-needed stability for retailers. However, the pandemic has led to marked changes in consumer behaviour, which retailers will need to adapt to.

Consumer 70

Consumer Retail Internet Retail Supplies 70

Retail Technology Review

MARCH 29, 2021

The way consumers behave has shifted almost beyond recognition – and there are indications that the change could be permanent.

Technology 79

Technology Consumer Operations Other 79

Retail Technology Review

DECEMBER 5, 2018

Fickle fashion is killing off sustainable clothing as eight in 10 (83%) consumers admit to buying items they never wear, according to data from the Fashion Retail Academy.

Clothing 104

Clothing Fashion Consumer Retail 104

Retail Technology Review

FEBRUARY 10, 2021

Online only retailers are snapping up failed high street brands – and shutting the door on physical retail. But while customers have moved online, there are still opportunities for traditional retailers – with the right approach and expertise.

Multi-channel 101

Multi-channel Consumer Fulfillment Channel 101

Retail Technology Review

NOVEMBER 7, 1600

Rise of the unfaithful consumer: Total cost of shopper defections in the retail industry adds up to £147 billion.

Consumer 96

Consumer Retail Internet Retail Supplies 96

Retail Technology Review

FEBRUARY 16, 5187

More and more, brands are beginning to see the value of their packaging in influencing consumers’ purchasing decisions.

Customer 133

Customer Customer Experience Retail Consumer 133

Retail Technology Review

OCTOBER 23, 2018

While bots are often cited as a reason for poor customer service, new research from Genesys finds many UK consumers do not rank them high on their list of frustrations.

Consumer 87

Consumer Customer Internet Retail Retail 87

Retail Technology Review

JULY 20, 2020

A new ‘conscious consumer’, more aware of the environmental impact of their purchases, has emerged from the coronavirus lockdown, a new research report by PFS and LiveArea, has found.

Consumer 79

Consumer Online Retail Retail Internet Retail 79

Retail Technology Review

MARCH 17, 2020

A study from Trustpilot, has revealed an alarming distrust among UK consumers when it comes to brands removing or censoring legitimate consumer reviews across the internet, with four-in-ten (42%) saying they are very concerned about their freedom of speech.

Consumer 70

Consumer Internet Retail Supplies Retail 70

Retail Technology Review

JULY 23, 2019

Consumer confidence remains flat in Q2 amid continued economic uncertainty, according to the Deloitte Consumer Tracker Survey.

Consumer 79

Consumer Internet Retail Supplies Retail 79

Retail Technology Review

AUGUST 5, 2020

Commissioned to uncover how the coronavirus outbreak has changed the way shoppers purchase grocery products, the e.fundamentals / YouGov UK Shopper Insights Report 2020 was designed to find quantifiable evidence to explain widely observed consumer shopping trends in the British grocery market. .

Consumer 70

Consumer Marketing Internet Retail Supplies 70

Retail Technology Review

AUGUST 19, 2019

The average number of alcoholic beer and cider ranges stocked in UK supermarkets is declining, as trends towards health-conscious consumption are leading consumers to opt for alcohol-free alternatives, suggests new data from ecommerce insights company, Edge by Ascential.

Consumer 70

Consumer eCommerce Internet Retail Retail 70

Retail Technology Review

OCTOBER 29, 2019

According to new consumer research from Global Freight Solutions (GFS) and IMRG (the UK’s association for online retailers), 45% of consumers are still more likely to abandon their purchase due to a lack of convenient delivery options, not a lack of free options.

Consumer 70

Consumer Online Retail Retail Internet Retail 70

Retail Technology Review

OCTOBER 19, 2020

With consumer behaviour drastically changing as a result of Covid-19, just under a half of UK shoppers (44%) plan to complete their Christmas shopping online this year – with a majority (42%) looking to turn to Amazon first. This is according to newly released findings from Episerver, the customer-centric digital experience company.

Consumer 70

Consumer Customer Internet Retail Supplies 70

Retail Technology Review

JULY 6, 2021

For over a year now, the mere thought of sharing items and handling used goods has been enough to set alarm bells ringing.

Consumer 70

Consumer Accessories Clothing Fashion 70

Retail Technology Review

OCTOBER 15, 2018

Periscope By McKinsey, which offers a suite of Marketing & Sales Analytics Solutions to help companies achieve sustainable revenue growth, has announced the findings of research on consumer sentiment towards Black Friday 2018.

Consumer 96

Consumer Marketing Internet Retail Retail 96

Retail Technology Review

APRIL 3, 2020

Consumer spending within the online retail industry in China declined for the eleventh day in a row on Monday despite claims from the Chinese government that life is getting back to normal in the country after its Covid-19 lockdown.

Consumer 70

Consumer Online Retail Retail Internet Retail 70

Retail Technology Review

JUNE 14, 2021

Consumer spending rose 7.6 per cent in May compared to the same period in 2019 – the highest growth recorded since coronavirus restrictions began – as the further lifting of lockdown restrictions encouraged more Brits to shop and socialise.

Consumer 79

Consumer Internet Retail Supplies Retail 79