Retail Technology Review

AUGUST 10, 2020

Manufacturers with direct-to-consumer operations need to consider storage and picking for efficient fulfilment of growing order volumes, says Edward Hutchison, Managing Director of BITO Storage Systems.

Consumer 142

Consumer Fulfillment Operations Management 142

Retail Technology Review

JUNE 15, 2021

UK consumers are willing to compromise on online purchases and delivery demands, but only if it creates a more sustainable environment, according to new data.

Consumer 142

Consumer Internet Retail Supplies Retail 142

Optimizely

FEBRUARY 6, 2018

As we’ve already mentioned, collecting data such as gender, age, and location can give you a partial picture of your customers, but it’s not enough to offer the kind of personalized content consumers today expect. This is the kind of thoughtful personalization that consumers will appreciate. Their overall purchase history.

Marketing 277

Marketing B2C Customer Data Channel 277

Retail Technology Review

JULY 27, 2021

Uberall, the provider of ‘Near Me’ customer experience marketing solutions, has announced the findings of its survey of over 1,000 UK consumers and their current shopping behaviour.

Consumer 122

Consumer Retail Customer Experience Marketing 122

BigCommerce

FEBRUARY 1, 2018

Conducting keyword research will tell you what consumers are searching for all over the world. This tactic can help you gain immediate feedback from your target consumer or gauge demand for your product before manufacturing or buying inventory. Not many products or services are without competition, and the consumer has many choices.

Marketing 354

Marketing Social Media eCommerce Arts 354

Retail Technology Review

JUNE 22, 2021

Pandemic difficulties aside, today’s retail environment is challenging. Whilst the shift to buying online has been an easy one for consumers, it has presented new and existing challenges for retailers, especially those with an omni-channel presence. By Dr Sam Short, Chief Data Scientist at Upside Saving.

Consumer 114

Consumer Customer Experience Presentation Customer 114

Retail TouchPoints

JANUARY 5, 2024

When retailers invest correctly, logistics presents the opportunity for not only hard cost savings but long-term value creation as organizations find innovative ways to deliver products into the hands of consumers. That was, until 2020, when the retail landscape shifted, yet again.

eCommerce 277

eCommerce Fulfillment Supplies Operations 277

Retail Technology Review

NOVEMBER 7, 1480

As technology becomes an ever more prevalent part of our everyday lives, there are signs that consumers are becoming increasingly accepting of its role in their shopping experience – such as through the presence of automated self-service computer screens in-store or chatbots through the online channel.

Technology 142

Technology Consumer Channel Retail 142

BigCommerce

SEPTEMBER 5, 2018

According to MarketingLand , more and more consumers are switching to online shopping during the holidays to avoid the mad dash of foot traffic. After 2005, the day itself took on special significance to coincide with the rise of Internet retail. As the Monday following Thanksgiving, this retail holiday can go late.

Marketing 411

Marketing Mobile Shopping Carts Merchant Services 411

Retail Technology Review

JULY 13, 2020

New research has revealed millions of consumers are spending more money than usual on their homes as a result of lockdown, with 75 per cent of Brits planning further improvements over the next year.

Consumer 126

Consumer Retail Improvements Internet Retail 126

Retail Technology Review

OCTOBER 4, 2021

Online shopping is booming. But with online shopping comes the cost – and the hassle – of online returns, and this occurs quite frequently when it comes to clothing.

Fashion 142

Fashion Consumer Clothing Retail 142

Wiser

OCTOBER 15, 2019

Direct-to-consumer strategies have transformed retail, both in the way consumers shop and how brands and retailers manufacture, market, and sell. As with any successful retail strategy, there are pros, cons, and considerations before fully embracing—or rejecting—D2C. What Does Direct to Consumer Mean?

Shipping Costs 92

Shipping Costs Consumer Channel Shipping 92

Dynamic Action

FEBRUARY 14, 2018

The entire article highlights findings from the DynamicAction Retail Index: 2017 Year-in-Review and 2018 Outlook , an analysis of over £5.1 billion in online consumer transactions. For European retailers, orders using a promotion increased 2%, while orders using a markdown were down on an average by 27%.

Internet Retail 48

Internet Retail Shipping Costs Retail Customer 48

Dynamic Action

NOVEMBER 22, 2017

Online news site Internet Retailer utilized the DynamicAction Retail Index’s early pre-Thanksgiving insight for their article Every day is a billion‑dollar online sales day in the run‑up to Thanksgiving. DynamicAction’s Retail Index finds that consumers used a promotional code on 66.4% Ready for details?

Internet Retail 48

Internet Retail Demo Electronics Retail 48

Retail Technology Review

DECEMBER 5, 2018

Fickle fashion is killing off sustainable clothing as eight in 10 (83%) consumers admit to buying items they never wear, according to data from the Fashion Retail Academy.

Clothing 104

Clothing Fashion Consumer Retail 104

Retail Technology Review

JUNE 1, 2021

Uberall, the provider of ‘Near Me’ Brand Experience marketing solutions, has announced the findings of its survey analysing the shopping habits of over 1,000 UK consumers.

Consumer 102

Consumer Marketing Internet Retail Supplies 102

Retail TouchPoints

APRIL 15, 2021

In an effort to combat the estimated 70% of shopping carts that are abandoned, many retailers now send automated cart abandonment emails — and with good reason. In 2020, one of every three consumers who clicked on a cart abandonment email wound up completing their purchase. Discounting Strategy: One Size Does Not Fit All.

Shopping Carts 194

Shopping Carts Retail Shipping Costs Social Media 194

GetElastic

DECEMBER 6, 2018

In 2018, Nike opened four flagship stores across the globe – reshaping their stores around the consumer. “All the best retailers are moving toward experiential environments” said Heidi O’Neil, President of Nike Direct in an Archinect article. Source: Nike, Inc. The brand’s app. Source: Nike, Inc.

Retail 147

Retail Internet Retail Mobile Download 147

Retail Technology Review

OCTOBER 23, 2018

While bots are often cited as a reason for poor customer service, new research from Genesys finds many UK consumers do not rank them high on their list of frustrations.

Consumer 87

Consumer Customer Internet Retail Retail 87

Retail Technology Review

OCTOBER 15, 2018

Periscope By McKinsey, which offers a suite of Marketing & Sales Analytics Solutions to help companies achieve sustainable revenue growth, has announced the findings of research on consumer sentiment towards Black Friday 2018.

Consumer 96

Consumer Marketing Internet Retail Retail 96

Retail Technology Review

SEPTEMBER 17, 2019

Salesforce has introduced Consumer Goods Cloud, a new industry product that enables consumer goods companies to drive revenue growth and maximise ROI through improved retail execution capabilities.

Consumer Goods 70

Consumer Goods Consumer Improvements Retail 70

Retail Technology Review

FEBRUARY 10, 2021

Online only retailers are snapping up failed high street brands – and shutting the door on physical retail. But while customers have moved online, there are still opportunities for traditional retailers – with the right approach and expertise.

Multi-channel 101

Multi-channel Consumer Fulfillment Channel 101

BigCommerce

DECEMBER 20, 2017

Here are the top 19 ecommerce growth strategies recommended by Internet Retailer 1000 brands and the experts that advise them, in order of priority. Customer experience historically has involved WOW’ing the consumer. Using data points like the above, site pages will be altered to best serve and convert the individual consumer.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Retail Technology Review

NOVEMBER 7, 1600

Rise of the unfaithful consumer: Total cost of shopper defections in the retail industry adds up to £147 billion.

Consumer 96

Consumer Retail Internet Retail Supplies 96

RTP blog

SEPTEMBER 22, 2017

A hot topic in today’s retail environment, it has proven to be demonstratively effective, with 90% of customers stating that individualized experiences have an impact on their buying decision and 80% of retailers reporting that personalization has increased their revenue.

Information 199

Information Internet Retail Recommendation Marketing 199

Retail Technology Review

JULY 23, 2019

Consumer confidence remains flat in Q2 amid continued economic uncertainty, according to the Deloitte Consumer Tracker Survey.

Consumer 79

Consumer Internet Retail Supplies Retail 79

Sailthru

OCTOBER 10, 2017

Charles Maudsley, head of retail, leisure and residential for British Land, says, “Consumers choose brands that align to their lifestyle and values: a physical store enables a retailer to demonstrate its brand in action and drive interest online. Consumers and Analysts Point to a Booming Holiday Season for Online.

eCommerce 121

eCommerce Leisure Omnichannel Social Media 121

Retail Technology Review

JUNE 8, 2021

For many brands operating today, warehousing and distribution has never been more closely tied to a brand or retailer’s commercial performance. As part of the holistic value chain and the service offering for the consumer, logistics can no longer sit in isolation.

Consumer 87

Consumer Operations Retail Internet Retail 87

Sailthru

JANUARY 11, 2018

Interestingly, the success of both in-store and online sales this close to Christmas Day negated predictions from firms such as Slice Intelligence that online sales would decrease late in the season in favor of in-store shopping, as reported in Internet Retailer. Ultimately, however, retailers need to focus on both.

Mobile 84

Mobile eCommerce Internet Retail Download 84

Retail Technology Review

APRIL 14, 2020

The last three months have seen a dramatic drop in purchases from Italian fashion retailers online, but the country’s fashion brands seem to be over the worst. That’s according to new data from ccinsight.org, the daily Covid-19 Commerce tracker from data technology firm Emarsys.

Fashion 115

Fashion Consumer Technology Retail 115

Retail Technology Review

MARCH 29, 2021

The way consumers behave has shifted almost beyond recognition – and there are indications that the change could be permanent.

Technology 79

Technology Consumer Operations Other 79

lateshipment

AUGUST 13, 2020

If your direct competitor offers a more flexible return policy, it’s worth considering how it can influence consumers when deciding whether to purchase from your store or theirs. It’s essential to consider what your competitors are doing when crafting your return policy. This post is a contribution by Jimmy Rodriguez.

eCommerce 279

eCommerce Shipping Costs 3dcart Shipping 279

BigCommerce

FEBRUARY 23, 2018

However, certain types of internet retailers will see greater value from a loyalty program. These retailers have the following characteristics: 1. Online retailers who receive a steady stream of at least ten or more orders a month will see greater benefit from a reward program. Who Needs a Customer Loyalty Program?

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

Retail Technology Review

JULY 20, 2020

A new ‘conscious consumer’, more aware of the environmental impact of their purchases, has emerged from the coronavirus lockdown, a new research report by PFS and LiveArea, has found.

Consumer 79

Consumer Online Retail Retail Internet Retail 79

ROI Revolution

JUNE 17, 2019

IRCE is Internet Retailer ‘s annual conference for ecommerce businesses, and it kicks off next week at McCormick Place in Chicago, IL. This year’s stellar lineup covers myriad topics related to retail and ecommerce to inspire your success. The Future of Retail in a Post-Digital World. Post Show ( Friday, June 28).

eCommerce 100

eCommerce Internet Retail B2B B2C 100

BigCommerce

APRIL 24, 2018

Discover why brands like SONY and PEPSICO use open SaaS to tackle: Direct-to-Consumer & B2C Implementations. Monolithic technology stacks were expensive and time consuming to maintain. Leading Global Brands Choose Open SaaS. Get more flexibility and customization from your ecommerce platform. Bring B2B Complexity Online.

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419

Sailthru

NOVEMBER 9, 2017

Some specifics from Deloitte’s 32nd annual survey of consumers’ spending plans and a survey from The NPD Group include the following: Shoppers will generate more than $110 billion in online sales between November and January. More than half, or 51%, of consumers expect to spend their holiday budget online.

Omnichannel 104

Omnichannel Internet Retail Online Retail Definition 104