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Online Grocery Shopping During the Pandemic: What Worked and What the Future Holds

ESW

From the consumer’s viewpoint, online grocery shopping seemed to work pretty well for the most part. A May survey of 952 online shoppers by Digital Commerce 360 and Bizrate Insights found almost two-thirds (65%) of buyers scored their online shopping experience an eight or higher out of ten. Even in the U.K.,

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Case Study: D2C vs Amazon Online Marketplace

OrderDynamics

Case Study: D2C vs Amazon Online Marketplace. An interesting, retail-oriented case study appears in the March-April 2019 copy of HBR Magazine. The case study is “ Sell Direct-to-Consumer (D2C) or Through Amazon.” Amazon Online Marketplace Challenge. Pulling Out. Strategic Choices. manage returns.