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For nearly 15 years, Retail TouchPoints has been retailers’ go-to source for news, education and events around optimizing the customer experience across all channels. Retail Innovation Summit: Dig into the trends and tech driving industry disruption.
Three conferences with 200+ top-notch speakers, two distinct expos and a whole host of activities — from networking events to concept stores to tours of the Magnificent Mile’s retail offerings — will be packed into the three days of the 2022 Retail Innovation Conference and Expo. Chicago’s McCormick Place. Version 1.0
It’s almost time for the InternetRetailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. Don Davis, Editor at Large, InternetRetailer. Vish Ganapathy, Managing Director and Global Retail Technology Lead, Accenture. Is it More than Buzz?
An engaging welcome series on email, SMS and other marketing channels has become a must for any serious ecommerce retailer. With 90% of today’s shoppers preferring a personalized approach , creating a welcome series that caters to individual needs or reacts to consumer behavior has become the new standard in online retail.
Driven by growing consumer concern over how their personal data is being collected and used, governments are enacting legislation, and tech companies are implementing platform changes, that will forever alter the relationship between consumers and advertisers. “A A new era of advertising is taking shape.
IRCE – the InternetRetailer Conference & Exhibition – is an annual event held in June in Chicago, Illinois. For consumers, Rent the Runway is a luxury clothing rental company that allows regular folks to rent and wear expensive goods they’d otherwise never have access to. What Is IRCE? What to Know Before You Go.
What this means is that consumers aren’t following the pathways on which our research and marketing models have been based for decades. The right consumer insights gleaned from the right individuals is critical in advising brands on exactly where they can most effectively intersect with their audiences during the purchase journey.
Otherwise you may find consumers flocking to your competitors to grab those early deals. Optimizing messages and allowing your marketing channels to work together can mean the difference between capturing a larger or smaller share of consumers’ wallets this holiday season. Don’t delay.
For online retailers, cart abandonment is a problem, and we’re all guilty of doing it. In an effort to combat the estimated 70% of shopping carts that are abandoned, many retailers now send automated cart abandonment emails — and with good reason. While consumers love this, retailers hate it — it eats into their margins.
We reported earlier on Nike and how the brand is unlocking the future of retail with experiential shopping at their latest flagship store in New York City. In 2018, Nike opened four flagship stores across the globe – reshaping their stores around the consumer. Retail Convergence. ” Ruling Retail through Data.
Uberall, the provider of ‘Near Me’ customer experience marketing solutions, has announced the findings of its survey of over 1,000 UK consumers and their current shopping behaviour.
When retailers invest correctly, logistics presents the opportunity for not only hard cost savings but long-term value creation as organizations find innovative ways to deliver products into the hands of consumers. Retailers were inexorably dependent on them to operate, but these functions were seen more as a cost center.
Cyber Monday just may be the only retail holiday that advocates shopping in your pajamas. According to MarketingLand , more and more consumers are switching to online shopping during the holidays to avoid the mad dash of foot traffic. Retailers who haven’t yet embraced mobile are about to be left behind.”. And why not?
Manufacturers with direct-to-consumer operations need to consider storage and picking for efficient fulfilment of growing order volumes, says Edward Hutchison, Managing Director of BITO Storage Systems.
Online shopping is booming. But with online shopping comes the cost – and the hassle – of online returns, and this occurs quite frequently when it comes to clothing.
As technology becomes an ever more prevalent part of our everyday lives, there are signs that consumers are becoming increasingly accepting of its role in their shopping experience – such as through the presence of automated self-service computer screens in-store or chatbots through the online channel.
As we’ve already mentioned, collecting data such as gender, age, and location can give you a partial picture of your customers, but it’s not enough to offer the kind of personalized content consumers today expect. This is the kind of thoughtful personalization that consumers will appreciate. Their overall purchase history.
Recently, supply chain and retail technology experts, Manhattan Associates researched the impact COVID-19 has had on consumer expectations and demands, driven by an accelerated shift to digital and its catalytic effect on ecommerce growth (which looks set to continue in 2021, albeit at a slower rate of 14.3%).
Consumer confidence in the UK appears to be rising as online retail grew sharply since the reopening of shops on the 15 June, data from ecommerce expert Emarsys shows.
UK consumers are willing to compromise on online purchases and delivery demands, but only if it creates a more sustainable environment, according to new data.
New research has revealed millions of consumers are spending more money than usual on their homes as a result of lockdown, with 75 per cent of Brits planning further improvements over the next year.
Pandemic difficulties aside, today’s retail environment is challenging. Whilst the shift to buying online has been an easy one for consumers, it has presented new and existing challenges for retailers, especially those with an omni-channel presence. By Dr Sam Short, Chief Data Scientist at Upside Saving.
Conducting keyword research will tell you what consumers are searching for all over the world. This tactic can help you gain immediate feedback from your target consumer or gauge demand for your product before manufacturing or buying inventory. Not many products or services are without competition, and the consumer has many choices.
The entire article highlights findings from the DynamicAction Retail Index: 2017 Year-in-Review and 2018 Outlook , an analysis of over £5.1 billion in online consumer transactions. For European retailers, orders using a promotion increased 2%, while orders using a markdown were down on an average by 27%.
Retail has increasingly become a mobile function to meet the needs of a constantly on-the-go consumer base, especially with the rise in popularity of mobile E- wallets. The introduction of 5G will only enhance innovations in retail technology and in turn, benefit the consumer.
Direct-to-consumer strategies have transformed retail, both in the way consumers shop and how brands and retailers manufacture, market, and sell. As with any successful retail strategy, there are pros, cons, and considerations before fully embracing—or rejecting—D2C. What Does Direct to Consumer Mean?
Online news site InternetRetailer utilized the DynamicAction Retail Index’s early pre-Thanksgiving insight for their article Every day is a billion‑dollar online sales day in the run‑up to Thanksgiving. DynamicAction’s Retail Index finds that consumers used a promotional code on 66.4% Ready for details?
Sell-through rate is a measure of the amount of inventory a retailer sells compared to the stock purchased from the manufacturer. It’s used to measure how fast a retailer can convert their investment into revenue. Most retailers overlook return labels, yet they play a critical role in a shopper’s experience.
Fickle fashion is killing off sustainable clothing as eight in 10 (83%) consumers admit to buying items they never wear, according to data from the Fashion Retail Academy.
The well-known ecommerce event, InternetRetailer Conference & Exhibition (IRCE), returns to Chicago’s McCormick Place on June 25th – along with two other shows in the mix, GlobalShop and RFID Journal LIVE! Retail, this trifecta creates RetailX.
Analysts recorded 15,000 retail stores closures in 2020, marking a shift that will have a massive impact in how brick-and-mortar will operate in the coming years. Combined with the return of nightlife such as restaurants and theaters, retailers should see a similar resurgence in traffic.
Because a lot happens in a year within retail and ecommerce. Here are the top 19 ecommerce growth strategies recommended by InternetRetailer 1000 brands and the experts that advise them, in order of priority. Customer experience historically has involved WOW’ing the consumer. Ecommerce Growth Strategies For 2018.
A hot topic in today’s retail environment, it has proven to be demonstratively effective, with 90% of customers stating that individualized experiences have an impact on their buying decision and 80% of retailers reporting that personalization has increased their revenue. However, it really comes down to the 80/20 rule.
Today’s hyperconnected consumers spend their days hopping from one device to another. Not surprisingly, so much screen time has made its mark on the retail landscape. More than half of retail sales in the U.S. More than half of retail sales in the U.S. CONSUMERS WANT MORE. HOW DO YOU STACK UP? In-store Wi-Fi.
Online only retailers are snapping up failed high street brands – and shutting the door on physical retail. But while customers have moved online, there are still opportunities for traditional retailers – with the right approach and expertise.
On the 12th of April, retailers in England and Wales will breathe a collective sigh of relief as all non-essential shops hope to open up once again. After a turbulent year, the government’s plan to ease lockdown restrictions promises much-needed stability for retailers.
However, certain types of internetretailers will see greater value from a loyalty program. These retailers have the following characteristics: 1. Online retailers who receive a steady stream of at least ten or more orders a month will see greater benefit from a reward program.
Applause, the digital quality and crowdsourced testing solutions provider, has released the global findings of its annual Retail Quality Report. It shows that global retailers are failing to keep up with consumer expectations for optimised digital experiences.
The Number 1 SaaS Ecommerce Platform InternetRetailer’s 2018 survey found BigCommerce to be the #1 SaaS ecommerce platform preferred by mid-market and enterprise retailers. Discover why brands like SONY and PEPSICO use open SaaS to tackle: Direct-to-Consumer & B2C Implementations. SaaS ecommerce platforms.
Uberall, the provider of ‘Near Me’ Brand Experience marketing solutions, has announced the findings of its survey analysing the shopping habits of over 1,000 UK consumers.
A new ‘conscious consumer’, more aware of the environmental impact of their purchases, has emerged from the coronavirus lockdown, a new research report by PFS and LiveArea, has found.
The last three months have seen a dramatic drop in purchases from Italian fashion retailers online, but the country’s fashion brands seem to be over the worst. That’s according to new data from ccinsight.org, the daily Covid-19 Commerce tracker from data technology firm Emarsys.
Analysts are forecasting a rosy holiday season for online retail this year, likely with some help from the omnichannel shoppers making brick-and-mortar an ecommerce driver. based realtor British Land has some hard numbers on the impact of a physical store on online sales, underscoring the growing impact of omnichannel retail.
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