Mi9

DECEMBER 4, 2024

The Benefits of a Mobile POS for Retail Stores In the fast-evolving retail environment, where customer expectations continue to rise, delivering quick, personalized service is no longer optional; it’s essential for business growth and customer retention. With mPOS, sales associates are not bound by a traditional checkout counter.

Payment Services 52

Payment Services POS Mobile Shipping Costs 52

Retail TouchPoints

MARCH 3, 2025

In the highly competitive retail market, businesses are leveraging technology to strengthen brand loyalty and enhance consumer experiences in ways that only science fiction writers could have imagined 40 years ago. retailers accounted for 62% of such incidents globally.

Payment Services 207

Payment Services Retail Point of Sale Supplies 207

Retail TouchPoints

MARCH 21, 2022

The FreedomPay Next Level Commerce platform is designed to provide secure contactless payments and data solutions through transactions that FreedomPay President Chris Kronenthal said give a “fast, frictionless and innovative consumer experience.”.

Technology 246

Technology POS Mobile Point of Sale 246

Retail TouchPoints

MAY 3, 2023

In this case, we used ID-POS data, which bypasses all the challenges of third-party data as an abundant and rich first-party data source. Using ID-POS Data to Drive Modern Signal-Based Targeting A February 2023 Deloitte report found that the right combination of digital transformation actions can generate up to $1.25 trillion in value.

POS 276

POS Customer Experience Customer Technology 276

Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. You decide to mobile order via your iPhone, so the latte is waiting for you as soon as you arrive. How secure are these mobile devices? This alarming research leads to a few questions.

POS 278

POS Payment Services Retail Mobile 278

Retail TouchPoints

AUGUST 11, 2023

New research from Capterra finds that tip fatigue — exhaustion caused by the pressure to tip more money to a widening array of workers — is a serious problem affecting most consumers who use checkout tablets at restaurants and other businesses. For instance, most consumers are willing to tip at restaurants for table service and food delivery.

Consumer 240

Consumer Payment Services Point of Sale POS 240

Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. As if this workhorse of retail didn’t have enough to manage, today’s increasingly complex landscape has added other “responsibilities” to the POS. Today’s POS systems have expanded beyond their traditional roles.

Point of Sale 262

Point of Sale POS Payment Services Merchant Services 262

RETAIL MANAGEMENT SOFTWARE

DECEMBER 2, 2024

Retail is undergoing a seismic shift, driven by technological advancements and changing consumer expectations. Omnichannel Presence : Creating a seamless shopping experience across all channels, whether in-store, online, or via mobile apps, ensuring customers engage with the brand effortlessly.

Payment Services 110

Payment Services Retail Mobile POS 110

Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. Data will fuel the shift to digital, according to expert contributors to the recent Retail TouchPoints (RTP) webinar, Analyzing The Shift To Digital From 7,000 Marketers And 1B Consumers Worldwide.

Webinar 289

Webinar Consumer Payments Marketing 289

Retail TouchPoints

JULY 29, 2020

While the name Burton is almost synonymous with the snowboards the company began making in 1977, Burton has diversified over the years into new categories — including surfboards, apparel, goggles/optics and other sports gear — as well as expanding beyond manufacturing into direct-to-consumer (DTC) retail, both physical and digital.

Omnichannel 317

Omnichannel eCommerce POS Operations 317

Retail TouchPoints

APRIL 21, 2021

I think more consumers, particularly millennials and Gen Z, are aware of the ability to pay with their wallet, so those two are big drivers. Digital wallets’ expansion is fastest online, but they’re still growing impressively fast at brick-and-mortar POS. Mobile wallets surged 60% to account for 9.6% of transactions by 2024.

Merchant Services 299

Merchant Services Payment Services POS eCommerce 299

RTP blog

JULY 2, 2018

By David Poole, MYPINPAD Consumers are carrying less cash than ever before. They risk losing sales, as cashless consumers often abandon their shopping if the merchant is unable to accept card payments. How Secure Is PIN On Mobile? a touch screen).

Merchant Services 150

Merchant Services Mobile Payment Services POS 150

Retail TouchPoints

FEBRUARY 6, 2023

How will consumers and markets respond? It turns out that enabling consumers to seamlessly move back and forth between physical and digital channels is pretty hard to pull off. So far, 2023’s business outlook has been marked by uncertainty: Will a recession hit, and if so, how severe will it be? What will the Fed’s next move be?

Payment Services 288

Payment Services Omnichannel POS Retail 288

Retail TouchPoints

DECEMBER 16, 2022

As the world recovers from the pandemic and consumers return to the high street, retailers are eager to capitalize on the increased footfall by providing an exceptional in-store experience. This functionality enables retailers to serve consumers from anywhere in the store, in pop-up shops and even on the go.

Technology 278

Technology Payment Services Retail POS 278

Retail TouchPoints

NOVEMBER 4, 2020

Consumer preference for online shopping continues to rise, as more purchases are being made online than in stores with each passing year. Because of this ease, merchants have begun relying on POS financing to drive sales growth. In 2019 , the total market share of online U.S. According to McKinsey, merchants face up to 2.4X

Merchant Services 317

Merchant Services Payment Services Payments POS 317

BigCommerce

DECEMBER 20, 2017

Mobile Optimization. Customer experience historically has involved WOW’ing the consumer. Using data points like the above, site pages will be altered to best serve and convert the individual consumer. Create an educational survey to lead consumers further down your funnel, as well as collect additional information.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In the face of unprecedented and challenging market disruptions, forward-thinking retailers are turning to mobile POS systems to maximize productivity and profits. Mobile POS enables a convenient and seamless customer experience, giving store associates more tools to help shoppers at the moment, wherever they are.

Payment Services 97

Payment Services POS Mobile Operations 97

GetElastic

MARCH 13, 2019

According to Mobify’s 2018 Q4 Mobile Commerce Insights Report , mobile overall, showed continued growth with purchases made between Black Friday and Christmas. Somewhat surprising from Mobify’s findings was that the most frequent traffic source for mobile was email. According to Forbes, “retailers sent 3.5 Closing the gap.

Mobile 151

Mobile Department Stores POS eCommerce 151

Retail TouchPoints

APRIL 5, 2023

Each store will continue to operate in its traditional retail capacity but also will empower associates to enhance the digital experience through the introduction of a new selling tool and mobile POS system. Our enterprise tech stack is consumer-centric,” said Scott Saeger, CIO of GNC in an interview with Retail TouchPoints.

Omnichannel 264

Omnichannel POS Mobile Operations 264

RTP blog

JULY 12, 2017

In his new book: Makeover: How Mobile Flipped The Shopping Cart (And What To Do About It!) , NewStore Founder and CEO Stephan Schambach shares how the proliferation of mobile is changing retail as we know it — and how retailers must build a road map for mobile success via technology, data, loyalty programs and the brand itself.

Mobile 150

Mobile Retail Shopping Carts Technology 150

Retail TouchPoints

APRIL 29, 2024

They offer the chance to deliver a better mobile experience, more deeply engage with customers and a touch point through which to gather additional intel on consumers’ behavior and preferences. Most impressive, though, is that app conversion rates are 5X higher than among the brand’s mobile web users. “

Customer 273

Customer POS Download Payment Services 273

Retail TouchPoints

AUGUST 29, 2023

Today’s consumers rely on their smartphones for, well, just about everything, and Verizon recognizes just how important that connection is. That’s why the retailer and mobile service provider uses multiple technology solutions to create a personalized shopping experience at scale. Kurtzman: Our brand-new innovation is video calling.

Payment Services 275

Payment Services Omnichannel POS Mobile 275

Retail TouchPoints

AUGUST 29, 2024

What’s old is new again, but this time around the focus is squarely on the value proposition for stores and consumers instead of the distribution centre (DC). Effectively, the incremental cost of adding RFID readers in stores has plummeted, riding along nearly for free on the mobile device investments most retailers are making anyway.

Shipping Costs 297

Shipping Costs Supplies Customer Experience POS 297

iVend

FEBRUARY 21, 2025

As a retailer, you rely on your POS technology for store operations, and you may well have an Enterprise Resource Planning (ERP) system as well or be considering one. But rather than seeing them as two essential but separate – entities, the retailers who get the most from their POS and ERP systems are those that integrate them.

Payment Services 52

Payment Services POS Operations Retail 52

Retail TouchPoints

DECEMBER 13, 2023

This is crucial considering a recent Publicis Sapient report on customer loyalty , based on a survey of over 8,000 consumers across six countries, revealed that 52% of global consumers report having slight to no brand loyalty overall. A well-designed store can create a memorable brand experience that strengthens customer loyalty.

Retail 312

Retail Customer Loyalty Social Media POS 312

iVend

APRIL 2, 2025

Yes, of course retail software is about more than just POS, but POS is the very heart of a retail stores operations, so it must be fast, reliable and rich in function. You could try to adapt one-size fits all retail management software to your requirement, but this is time-consuming and requires specialist skills.

Management 52

Management Payment Services POS Retail 52

Retail TouchPoints

FEBRUARY 17, 2021

in March 2020, consumer buying behavior began shifting. In addition, as the popularity of online ordering and delivery continues to skyrocket, marketers need to rethink how they communicate with and market to consumers. In order to do this, retailers need to leverage valuable consumer data to create a more targeted marketing strategy.

Customer Data 292

Customer Data Marketing Customer POS 292

Optimizely

APRIL 18, 2019

Consumers who buy products both online and in-store have a 30% higher lifetime value than those who shop using only one channel. Nearly two-thirds of US consumers said they want a consistent level of service regardless if they’re shopping at a physical location or online. Digital natives taking their brands offline. Far from it.

Marketing 299

Marketing POS Channel Clothing 299

Retail TouchPoints

SEPTEMBER 4, 2024

Consumer expectations are at an all-time high, and retailers need to ‘wow’ customers at every single touch point or risk losing them. Case in point: one study found that a staggering 76% of consumers will stop doing business with a company after just one poor experience.

Omnichannel 298

Omnichannel Retail Point of Sale Technology 298

Retail TouchPoints

MAY 28, 2021

Consumers are increasingly drawn to convent checkout experiences, from mobile POS and self-checkout to grab-and-go tech, and now even autonomous stores. As in-person gatherings start back up, venues and consumers alike will prioritize personal safety in every way possible,” said Steve Gu, founder and CEO of AiFi in a statement.

Travel 300

Travel POS Technology Events 300

Retail TouchPoints

FEBRUARY 7, 2023

POS Modernization and the Sales Associate Experience: One of the interesting themes at NRF was how retailers are shifting their spend to enable digital mobile apps for sales associates. Leading retailers are seeing a double-digit ROI on every dollar spent on sales associates, outperforming consumer-facing mobile apps.

Retail 278

Retail POS Apparel Department Stores 278

Ecommerce Platforms

DECEMBER 20, 2019

Consumers want quick service, fast ordering, and equally speedy delivery. They also need to offer customers loyalty programs and discounts to keep those same consumers even happier. This is where Revel Systems POS comes into its own. . So let’s get going and dive into our Revel Systems POS review. Who's Revel POS?

POS 118

POS Payment Services Payments Point of Sale 118

Retail TouchPoints

OCTOBER 10, 2023

Despite global economic concerns, consumer spending has remained robust throughout 2023, and retailers are looking forward to a blockbuster Q4 full of holiday spending. eMarketer expects retail mobile commerce sales to account for 43.4% In 2024, mobile commerce sales are expected to hit $534.18 billion, up from $415.93

Mobile 264

Mobile Retail Social Media Payment Services 264

Retail TouchPoints

JULY 9, 2024

The retailer is in the midst of rolling out new next-generation store technology, including new point-of-sale (POS) hardware and software, as well as upgrading its stores’ WiFi and network bandwidth. We’re also going mobile-first; it will help during peak times to have cashiers walking around with mobile devices to check out customers.

POS 279

POS Department Stores Payment Services Point of Sale 279

Retail TouchPoints

JUNE 8, 2020

Virtually all recent smartphones come with NFC built in, so you can use a mobile wallet to pay with your phone without ever touching a terminal. How can consumers stay safe while using contactless payments? banks now offer NFC-enabled credit cards, although you may have to request one specifically.

Payment Services 226

Payment Services Consumer Vend Point of Sale 226

Retail TouchPoints

JUNE 11, 2021

But while blending of in-store and online provides consumers with significantly more flexible shopping, it also creates operational challenges. Consumers’ new shopping habits picked up during the pandemic show no sign of waning. Online : Consumers also love the convenience online shopping provides. billion in 2020, up 32.4%

Payment Services 248

Payment Services Payments Retail Technology 248

Retail TouchPoints

APRIL 11, 2024

But while AI is already delivering big changes to retailers’ bottom lines, it hasn’t yet truly transformed the way consumers shop. Retailers are readying auto-shopping bots that allow consumers to enter very detailed preferences (styles, brands, materials, sizes, prices, etc.) That will happen this year.

Retail 290

Retail Mobile Consumer Recommendation 290