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Report: Brands and Consumers Increasingly Embracing Third-Party Commerce

Retail TouchPoints

It’s all part of an ongoing paradigm shift in ecommerce — not only have consumers bought in to the idea of 3P commerce, but brands and retailers have as well. In fact, 40% of the companies surveyed by Rithum said that 3P commerce models help them reach a larger consumer audience.

Consumer 290
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Generative AI in Retail: 4 Predictions for 2025

Retail TouchPoints

At the same time, consumer expectations for personalized, omnichannel shopping experiences continue to rise. For example, multimodal AI can help retailers optimize inventory by analyzing sales patterns alongside supplier communications and consumer feedback. One area of focus will be content moderation.

eCommerce 302
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How to Take Your Brand Direct to Consumer

BigCommerce

Thinking of dipping your toes into the direct to consumer waters? In fact, according to IAB’s popular new study, The Rise of the 21st Century Brand Economy, the future of retail growth comes from direct consumer relationships. Today we’ll explore five essential elements your brand needs to know for going direct to consumer.

Consumer 305
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Carter’s Taps Vans Exec to Support Growth Goals

Retail TouchPoints

Dougs remarkable track record of growing brands, his deep understanding of consumer-driven strategies and his expertise in creating global brand connections will be invaluable as we continue to build upon Carters strong foundation.

Apparel 147
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Enter Chat Commerce: Tips for Implementing the Newest Form of Consumer Engagement

Retail TouchPoints

We know one of the most critical ways brands connect with consumers is via social media. As one of the fastest-growing forms of communication (the average annual growth rate amongst consumers on social platforms is 7.2%), brands would be remiss to ignore this relatively low-lift form of engagement. In fact, there are now roughly 3.78

Consumer 278
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4 Omnichannel Myths Keeping You From Success

Retail TouchPoints

Myth #1: Omnichannel and multichannel are the same. While they might sound similar, omnichannel and multichannel are NOT the same. Though there are similarities, the difference is that a multichannel approach dedicates a team, system and messaging for each channel. This is one of the biggest offenders. ”

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Jewelry Retailers: Prepare Your Curbs, not Your Cases, for 2021

Retail TouchPoints

It closed down all channels except online, and put all its advertising dollars and social media initiatives into selling direct to consumers (DTC). Why Multichannel for Jewelry Retailers? In the middle of COVID-19, it decided to create a dedicated group at its Copenhagen headquarters to boost the company’s multichannel capabilities.

Jewelry 269