Retail TouchPoints

MAY 30, 2024

Fortunately, the shift toward diverse checkout options and digital receipts has fostered new touch points for retailers looking to make a memorable impact. In fact, 53% of shoppers under 45 years old prefer self-checkout options , and 89% of consumers of any age like the idea of a digital receipt. Developing a feedback loop.

Point of Sale 289

Point of Sale Customer Experience Payment Services Magazine 289

Retail TouchPoints

OCTOBER 30, 2023

DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Consumers, on the other hand, should compare rates at the point of sale with those provided by their card issuer to ensure they are getting a good deal. Benefits for Consumers 1.

Payment Services 294

Payment Services Merchant Services Payments Point of Sale 294

Retail TouchPoints

DECEMBER 11, 2024

It doesnt matter how fresh and fun your store looks, if it doesnt have the products and experience consumers want, they wont be back. consumers already are Prime members , so the customer base is large even if that ends up being the case. That said, 180 million U.S.

Retail 284

Retail Electronics POS Other 284

Retail TouchPoints

NOVEMBER 23, 2023

France’s Minister of Agriculture noted that market changes — namely widespread inflation and cost of living increases — had considerable impact on consumer spending, resulting in a market stagnation that kept the region’s wine cellars filled to the brim.

Technology 271

Technology Omnichannel Retail Point of Sale 271

Retail TouchPoints

FEBRUARY 6, 2023

How will consumers and markets respond? Frictionless Omnichannel “Omnichannel” as a goal is nothing new; retailers have been pursuing this objective for well over a decade. Omnichannel” as a reality has proven more elusive. What will the Fed’s next move be?

Payment Services 288

Payment Services Omnichannel POS Retail 288

Retail TouchPoints

JANUARY 28, 2021

The Parisian fashion house has more than 350 points of sale across more than 30 countries throughout Europe, Asia and the U.S., Zadig & Voltaire is doing just that as they build a global, omnichannel-ready retail model.”. in addition to its website.

Omnichannel 254

Omnichannel Point of Sale Fashion Supplies 254

Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. Data will fuel the shift to digital, according to expert contributors to the recent Retail TouchPoints (RTP) webinar, Analyzing The Shift To Digital From 7,000 Marketers And 1B Consumers Worldwide.

Webinar 289

Webinar Consumer Payments Marketing 289

Retail TouchPoints

OCTOBER 9, 2023

The word omnichannel has been around for decades, but not until very recently has the industry realized the role of distributed order management in their aggregate financial equation. When we talk about omnichannel order fulfillment , there can be a mistake in thinking it’s just about online. They want to know.

Supplies 306

Supplies Fulfillment Retail Omnichannel 306

Retail TouchPoints

MARCH 30, 2023

The virtues of composable commerce and the emerging possibilities of generative AI were key themes of this year’s Connected Consumer Series , Resilient Retail: How Efficient, Effective and Engaging CX is Fueling Growth. Most companies don’t understand where customer pain points are, and they’re not always that obvious,” said Witcher.

POS 298

POS Omnichannel Webinar Point of Sale 298

Retail TouchPoints

APRIL 18, 2024

Through the new RMN, brands that sell at ARG’s more than 1,400 independent grocers will be able to connect directly with the 22 million consumers those retailers serve via digital and in-store campaigns. We are leveraging our consumers and our collective $16.5 billion in retail sales.

Retail 264

Retail Social Media Point of Sale Omnichannel 264

ESW

SEPTEMBER 29, 2023

Consumers have shifted from shopping primarily in-store to now using a mix of online, mobile and brick-and-mortar channels. To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Why focus on omnichannel? Because customers demand it.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

Retail TouchPoints

DECEMBER 13, 2022

After two years of pandemic-driven online shopping, many consumers are stepping back out into the world and into physical stores. Now, instead of one or the other, consumers are using both offline and online channels seamlessly within the same buying journey. Given that omnichannel customers shop 1.7

Omnichannel 278

Omnichannel Vend Telecommunications Channel 278

Retail TouchPoints

AUGUST 20, 2021

Brown noted that although many retailers have done well with online during this period, consumers are expressing a desire to go back to stores and are seeking greater integration between these experiences. Others are adopting omnichannel to make all channels act as one.

Retail 325

Retail Consumer Supplies Webinar 325

Retail TouchPoints

FEBRUARY 3, 2023

“Our investment in Aptos ONE reflects our commitment to keeping pace with consumers’ evolving expectations. Cole Haan operates 90+ retail stores in the U.S. and Canada and more than 300 international store locations and also sells via department store and specialty retail partners.

Specialty Retailers 189

Specialty Retailers Point of Sale Department Stores POS 189

Retail TouchPoints

SEPTEMBER 27, 2023

Shopify’s Point of Sale (POS) will now also be the preferred provider for Faire’s seller and buyer community, enabling more seamless omnichannel sales across both online and offline channels.

Shopify 289

Shopify B2B Merchant Services eCommerce 289

Retail TouchPoints

SEPTEMBER 13, 2024

This is arguably in no small part driven by consumers’ desire for enhanced personalization and convenience , as well as their growing digital prowess as technology becomes increasingly embedded in their daily lives. From a consumer perspective, connected in-store capabilities offer tailored experiences.

Payments 287

Payments Payment Services Retail Omnichannel 287

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns. But underneath this positive blanket statement are a lot of nuances.

Sporting Goods 323

Sporting Goods Technology Omnichannel Operations 323

Retail TouchPoints

JULY 7, 2020

E-Commerce spending has grown by more than 30% , cementing consumer expectations for flexibility, choice and convenience. Burlington Stores is grappling with its January decision to cut online sales altogether and the coronavirus may be the final blow that shutters JCPenney for good. Traditionally, U.S.

Merchant Services 255

Merchant Services Payment Services Payments Small Business Retail 255

Retail TouchPoints

APRIL 10, 2023

Digital transformation isn’t easy for any brand, but for Pandora , with its 40 years of history and more than 6,400 points of sale across 100 countries, that effort is particularly complex. The ultimate goal is to deliver personalized, omnichannel experiences to customers in all of Pandora’s 100 markets.

Jewelry 283

Jewelry Omnichannel Operations Technology 283

Retail TouchPoints

OCTOBER 17, 2023

The Vitamin Shoppe will update its point-of-sale and promotions capabilities chainwide with solutions from Jumpmind. This will enable the creation and execution of innovative promotion types, along with unified promotional execution across all of our direct-to-consumer channels, enhancing customer engagement.”

POS 268

POS Mobile Point of Sale Channel 268

Retail TouchPoints

NOVEMBER 11, 2021

Curious about how consumer attitudes and behaviors are evolving? What consumers really want from brands and retailers. EY (Ernst & Young) has been tracking changing consumer sentiments since the onset of COVID-19 and will soon launch its 8 th Future Consumer Index. 17 from 12 to 12:30 p.m. Join the discussion on Nov.

Merchant Services 342

Merchant Services Cryptocurrencies Payments Payment Services 342

Retail TouchPoints

AUGUST 29, 2023

Today’s consumers rely on their smartphones for, well, just about everything, and Verizon recognizes just how important that connection is. Our mission is to drive seamless omnichannel experiences.” Kurtzman revealed the numerous tools Verizon uses to manage this massive omnichannel effort.

Payment Services 275

Payment Services Omnichannel POS Mobile 275

Retail TouchPoints

AUGUST 30, 2023

The 2023 Omnichannel Retail Index demonstrates that understanding what customers value and using that information to build long-term customer relationships is essential for survival. Offering shoppers more information can increase the likelihood of engagement and create a more holistic omnichannel experience.

Shipping Costs 262

Shipping Costs Improvements Live Chat Retail 262

Retail TouchPoints

JUNE 15, 2022

And because food shopping decisions align directly with consumers’ needs and preferences, food retailers have a unique opportunity to differentiate through the physical experience they offer. All brands and retailers need to think critically about what they want consumers to accomplish in their locations.

Omnichannel 263

Omnichannel Customer Experience Consumer Department Stores 263

Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. Mobile devices and innovative retail applications will continue to be introduced as consumers clamor for unique omnichannel shopping experiences that speed up time to checkout.

POS 278

POS Payment Services Retail Mobile 278

Retail TouchPoints

APRIL 20, 2022

Together, Temeka and CS Hudson provide end-to-end support as Cookies and Dr. Greenthumb’s strive to reach their growth goals and immerse consumers in their brand stories. As cannabis brands like Cookies and Dr. Greenthumb’s try to up their “retail cred,” they are focusing on omnichannel storytelling and high-touch service.

Retail 354

Retail Social Media Technology Events 354

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization. Tractor Supply Co.

Sporting Goods 264

Sporting Goods Payment Services Retail Supplies 264

Retail TouchPoints

MAY 18, 2021

with Instagram-worthy interiors that are driving up neighborhood property values and attracting luxury consumers. To stand out in a cannabis retail environment, design and product often work hand in hand to tell the brand story and connect with consumers looking for a lifestyle brand to complement their personal style.

Jewelry 299

Jewelry Customer Experience Point of Sale Customer Loyalty 299

Retail TouchPoints

SEPTEMBER 18, 2023

Retailers will leverage this moment to focus on operational efficiencies and consumer connection. AI Investment Generative AI and AI will help drive efficiencies for mission-driven consumers and overworked employees.

Retail 326

Retail Gifts Recommendation Consumer 326

Retail TouchPoints

AUGUST 25, 2020

Since China is several months ahead of the rest of the world in both its pandemic outbreak and recovery, we have been paying close attention to how retailers in China responded during and after the crisis, how Chinese consumer behavior has changed since the pandemic, and how retailers are adapting to these new consumer habits.

Payment Services 306

Payment Services Retail Social Media Payments 306

Retail TouchPoints

JUNE 28, 2023

For example, in-store kiosks can’t support endless aisle experiences if they aren’t underpinned by real-time inventory visibility and omnichannel order management capabilities. “Do All transaction elements and devices need to know about that product and about the consumer.”

Technology 288

Technology Consumer Mobile Operations 288

iVend

JULY 10, 2023

Omnichannel integration Omnichannel integration is the key to retail success. In other words, offering an omnichannel experience. We know that this is the way that today’s shoppers want to purchase – over 50% of shoppers engage with three or more channels for a single purchase, and omnichannel consumers shop 1.7

Omnichannel 97

Omnichannel POS Magento Shopify 97

Retail TouchPoints

APRIL 16, 2021

The “new normal” may be here to stay, with retailers and consumers alike embracing the new, online-driven landscape of the retailer sector. The Point of Experience (POE) is to replace the Point of Sale (POS) in the future. Consumers inform themselves about products on the internet before, during and after the purchase.

POS 237

POS Retail Information Consumer 237

iVend

JULY 10, 2023

Omnichannel integration Omnichannel integration is the key to retail success. In other words, offering an omnichannel experience. We know that this is the way that today’s shoppers want to purchase – over 50% of shoppers engage with three or more channels for a single purchase, and omnichannel consumers shop 1.7

Omnichannel 98

Omnichannel eCommerce POS Magento 98

Retail TouchPoints

JANUARY 10, 2024

The discrepancy may occur due to clerical errors, goods being damaged or lost, or theft from the point of purchase from a supplier to the point of sale.” Ecommerce and the shift to omnichannel has been a catalyst. While the focus in the media has been on shoplifting, shrinkage in the warehouse has also been an issue.

Shipping Costs 310

Shipping Costs Food and Beverages Retail Supplies 310

iVend

OCTOBER 6, 2022

A retail business without a point of sale system seems unthinkable. Retail technology drives growth, through enhanced customer experience and increased sales. That’s when the real magic of synergy happens, creating omnichannel retail ecosystems that increase the value of their retail technology investment.

POS 98

POS Omnichannel Technology Payment Services 98

Retail TouchPoints

SEPTEMBER 12, 2023

Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating this development might be an understatement.

Merchant Services 278

Merchant Services Payment Services Multi-channel Shopify 278