Consumer Online Retail Shipping 
BigCommerce
JUNE 8, 2017
While small businesses can often manage their inventory , packing, and shipping , as the operation scales up, additional support is needed and beneficial. In this guide, we’ll walk through everything you need to know about three of the most popular strategies: Drop-shipping. Order management. Customer communication. Self-fulfillment.
Retail TouchPoints
JANUARY 26, 2021
In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Online shopping became a refuge, not because of overwhelming convenience, but because contactless commerce was necessary. One in four consumers are shopping more with small brands.
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Retail TouchPoints
NOVEMBER 6, 2024
In an era when online shopping is not just a convenience but a way of life, a new menace is plaguing consumers and retailers alike: porch piracy. online shoppers have fallen victim to this form of theft within the past year. Our recent research reveals that over a third of U.S.
Retail TouchPoints
FEBRUARY 21, 2024
Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers.
Retail TouchPoints
FEBRUARY 26, 2025
A recent study found that three-quarters of consumers will avoid a brand after a cybersecurity issue, and more than 40% assume that brands are to blame when an incident occurs. Another survey of online consumer attitudes found that 84% wont go back to an ecommerce site after a fraud experience there.
Forrester eCommerce
MARCH 10, 2016
In August 2015, the Australian government announced an impending change to their tax structure that will impact online retailers serving the market via international shipping. Today, Australian consumers can import up to A$1,000 duty-free when they buy from a foreign retailer.
Retail TouchPoints
SEPTEMBER 2, 2022
Newly developed freight booking tools have made it easier and more efficient to book containers on large cargo ships, thereby reducing the need for air freight, which is generally seen as producing a larger carbon footprint. Shipping companies can obtain information through GPS tags to help locate containers and ships in real time.
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