Retail TouchPoints

OCTOBER 21, 2024

Kirkland’s will become Beyond’s exclusive brick-and-mortar operator and licensee for a series of small-format (up to 15,000 square feet) “neighborhood” Bed Bath & Beyond stores. If the deal is approved by shareholders, Beyond also will purchase an additional $8 million of Kirkland’s common stock at the same price.

Operations 264

Operations Financial Services Arts eCommerce Technology 264

Retail TouchPoints

APRIL 10, 2025

Conversely, companies like Costco doubled down on DEI efforts , and social media feeds became filled with consumers signing up for memberships. consumers who say they will pay more based on an important value, nearly a quarter are spending more than they were six months ago. Resonate data shows that of the 54 million U.S.

Consumer 147

Consumer Social Media Retail Marketing 147

Retail TouchPoints

OCTOBER 11, 2024

This has never been more apparent than now, as consumers look to elevate their in-store shopping experiences and expect the same versatility and ease that they have obtained with modern omnichannel retail. Consumers want to be part of an in-store experience that allows them a personalized, agile and enjoyable shopping experience in store.

Technology 295

Technology Omnichannel Operations Consumer 295

Retail TouchPoints

DECEMBER 24, 2024

For decades, household name brands have topped the consumer market. Theyve dominated shelf space at retailers around the world while owning consumer mindshare thanks to massive marketing budgets, established reputations and widespread recognition. All of that is changing.

lightspeed 278

lightspeed Consumer Customer Loyalty Operations 278

Retail TouchPoints

DECEMBER 23, 2024

Bankruptcy Court in the Southern District of Texas and has begun to wind down retail and wholesale operations, including holding going out of business sales prior to closing its approximately 700 stores across the country. Party City Holdco Inc. PCHI) has filed for Chapter 11 bankruptcy protection in the U.S.

Retail 278

Retail Operations Consumer Other 278

Retail TouchPoints

JANUARY 7, 2025

Organized criminals operate in this way so that the sales increases happen quickly and then return to normal levels, offering retailers no opportunity to understand the sudden sharp rise in sales. Also, adhere rigidly to the number of days post-purchase the consumer is given to make their return and avoid cash refunds wherever possible.

Supplies 278

Supplies Fulfillment Electronics Management 278

Retail TouchPoints

FEBRUARY 10, 2025

To meet the evolving needs of consumers worldwide, both now and in the future, we are investing in our operations, said Weinberg. This includes improved operational capabilities with the expansion of our distribution centers in the U.S.,

Point of Sale 297

Point of Sale Operations Customer Experience Channel 297

Retail TouchPoints

NOVEMBER 14, 2024

Businesses today operate in a fast-moving cyber threat landscape. As digital operations become more complex and cybercriminals launch increasingly sophisticated phishing and malware attacks, data breaches have become common occurrences. For retailers and consumer businesses, a surge in data breaches presents difficult challenges.

Retail 277

Retail Payment Services Consumer Management 277

Retail TouchPoints

DECEMBER 4, 2024

“This holiday season, consumers can expect to find everything they need on-demand on DoorDash.” Five Below, a value-priced brand for younger consumers, offers candy, toys, games, beauty, style and décor items in its more than 1,750 stores.

Toys 273

Toys Retail Apparel Games 273

Retail TouchPoints

JANUARY 20, 2025

Retailers must navigate these challenges while staying compliant with regulations so they can ensure smooth operations and demonstrate environmental responsibility. Additionally, consumers are increasingly paying attention to these efforts and want to support brands that align with their values. Heres where to start: 1.

Management 312

Management Operations Department Stores Electronics 312

Groove

JANUARY 13, 2025

Introduction The explosive growth of wholesale B2B eCommerce is transforming how businesses operate in the wholesale industry. With tools like AI, predictive analytics, and robust eCommerce platforms, businesses can streamline operations, expand their reach, and deliver superior customer experiences.

eCommerce Platforms 385

eCommerce Platforms B2B Payment Services eCommerce 385

Retail TouchPoints

MARCH 27, 2025

Between the tariff tug-of-war, flailing markets, insanely high egg prices and general twitchiness (as one strategist put it), consumers have gotten a bit hard to nail down lately. Here’s what some of the leading minds in retail say consumers need now. One thing is clear its not AI.

Consumer 147

Consumer Sporting Goods Fashion Retail 147

Retail TouchPoints

JULY 31, 2024

Investment and advisory firm Hilco Consumer-Retail (HCR) has acquired the operations for Hanes Outlet and Maidenform stores. Additionally, while HCR intends to retain as much of the Hanes Outlet and Maidenform store teams as possible, the company is introducing new leadership at the corporate and operational level.

Operations 264

Operations Improvements Consumer Customer Experience 264

Retail TouchPoints

NOVEMBER 13, 2024

It’s essential to harness consumer and market insights to craft an experience, and the right mix of uses, to entice locals to visit the stadium district for shopping, dining and a place to live or work. The stadium and retail district should operate independently, yet mutually benefit one another.

Games 262

Games Food and Beverages Retail Department Stores 262

Groove

NOVEMBER 19, 2024

Jason emphasizes how Shopware's open-source approach allows merchants to "bring their own cloud" and reduce operational costs while gaining full control over their eCommerce ecosystem.

eCommerce 448

eCommerce Merchant Services Consumer Electronics Electronics 448

Retail TouchPoints

JANUARY 9, 2025

operations of Reebok and is exploring strategic options for Forever 21 soperations. Our relationship with more than 60 million customers and the deep data we have create a compelling consumer value proposition across our brands, said Rosen. Catalyst Brands also has sold the U.S. Authentic Brands Group and Shein.

Apparel 290

Apparel Supplies Fashion Outdoor 290

Retail TouchPoints

OCTOBER 22, 2024

Active and lifestyle fashion brand Fabletics is expanding into Mexico through a partnership with Liverpool , an omnichannel retail group that has more than 177 years of operating experience in the country. To date, the brand has more than 100 retail stores globally and operates in the U.S.,

Toys 263

Toys Retail Omnichannel Fashion 263

Retail TouchPoints

FEBRUARY 4, 2025

In 2025, retailers will scale these AI projects across the enterprise and embed the technology into core operations of their business. At the same time, consumer expectations for personalized, omnichannel shopping experiences continue to rise. One area of focus will be content moderation.

eCommerce 302

eCommerce Retail Omnichannel Multi-channel 302

Retail TouchPoints

JANUARY 15, 2025

She now acts as Ross right hand, enabling her to focus on her strengths as a product ideator and creative while Pendarvis runs and manages the business operations. But Ross believes this model feeds into longstanding negative connotations around Black hair that have been internalized by many consumers. I am a shopper.

Marketing 279

Marketing Operations Consumer Retail 279

Retail TouchPoints

DECEMBER 31, 2024

With the growth in ecommerce and higher consumer expectations for convenience, it is essential for retailers to make returns processes as efficient as outbound fulfillment. Thats important given that the same report also revealed that96%of consumers would shop again with a retailer based on a good returns experience.

Payment Services 311

Payment Services Shipping Costs Retail Shipping 311

Retail TouchPoints

AUGUST 15, 2024

With a new, integrated business system, the brand is now able to automate key financial processes, optimize inventory and efficiently scale its operations. As Boll & Branch expands its operations, NetSuite has the scalability to grow with its business and act as a force multiplier for efficiency.” ”

Operations 263

Operations Supplies Management Omnichannel 263

Retail TouchPoints

DECEMBER 3, 2024

We seek to create a customer experience inside our locations where you can touch, feel and smell the products, where there are experiences from a sensory perspective that excite consumers. Our marketing and operations teams have already done a lot to build out our logistics and operations, so we can go anywhere.

POS 286

POS Gifts Operations Arts 286

Retail TouchPoints

OCTOBER 30, 2024

The Children’s Place, which operates retail and wholesale divisions for its eponymous brand as well as for Gymboree , Sugar & Jade and PJ Place , has had a rough year. Shein opened its online marketplace to third-party sellers in May 2023 , but until now most of those merchants have been China-based, non-branded manufacturers. ”

Apparel 278

Apparel Omnichannel Operations Channel 278

Retail TouchPoints

JANUARY 15, 2025

Consumers now prefer digital payment options, with cash usage declining in all major economies. Changes to operational procedures may be needed in countries where offline PIN verification is used. This can be achieved through dual data centers operating in an active-active architecture with auto redundancy built in.

Payment Services 279

Payment Services Merchant Services Payments POS 279

Retail TouchPoints

NOVEMBER 29, 2024

Certain categories seem to work best with social commerce: Consumer packaged goods (CPG), fashion, beauty, and health and wellness. Cultivating KOCs (key opinion consumers, a.k.a. In addition, South Korean consumers are known for their quick adoption of new technologies.

Social Media 278

Social Media Beauty and Health Payment Services Consumer 278

Retail TouchPoints

NOVEMBER 7, 2024

Three more supermarket chains will connect their electronic shelf label (ESL) hardware to the Carrot Tags pick-to-light functionality from Instacart , making it easier for Instacart pickers — and eventually for consumers themselves — to find the products on their shopping list.

Fulfillment 278

Fulfillment eCommerce Electronics Recommendation 278

Retail TouchPoints

JANUARY 3, 2025

Given that different cannabis products can produce a wide range of effects among consumers, one of the biggest challenges facing cannabis retailers is matching the right product with the right customer.

Recommendation 305

Recommendation Download Consumer eCommerce 305

Retail TouchPoints

FEBRUARY 26, 2025

Following the bankruptcy of Quiksilver store operator Liberated Brands earlier this month, Quiksilver owner Authentic Brands Group has moved swiftly to ensure that Quiksilver-branded apparel is still available to consumers. and Canada. .”

Apparel 268

Apparel Operations Management Consumer 268

Retail TouchPoints

NOVEMBER 22, 2024

While events like Black Friday and Cyber Monday are still expected to attract crowds and drive online traffic, competition for consumers’ carefully guarded share of wallet will be fiercer than ever. To maximize holiday sales, joining established external loyalty programs can be a strategic move for retailers.

Banking 277

Banking Travel Consumer Marketing 277

Retail TouchPoints

DECEMBER 5, 2024

According to the suit, Amazon not only failed to inform current or prospective Prime members of the delivery exclusion; the company also misled consumers into believing that slow deliveries were simply a coincidence. Amazon instead used third-party services such as UPS or USPS, which the company knows are slower than its own.

Operations 273

Operations Information Consumer Other 273

Retail TouchPoints

NOVEMBER 21, 2024

If your team hasn’t considered the following three challenges, though, now is the time – before they become profit pitfalls and everyone from FP&A (financial planning and analysis) to operations is caught flat-footed. However, what retailers must do now is respond as quickly as possible to shifts in consumer and competitor behavior.

Shipping Costs 274

Shipping Costs Retail Toys Games 274

Retail TouchPoints

NOVEMBER 26, 2024

Abandoning DEI will have long-term consequences on business success — ultimately shirking fiduciary responsibility to employees, consumers and shareholders,” read the letter. Walmart , the world’s largest retailer, is rolling back a number of its diversity, equity and inclusion (DEI) initiatives, multiple sources report.

Supplies 278

Supplies Operations Consumer Marketing 278

Retail TouchPoints

OCTOBER 27, 2024

They’ve been shaped/scarred by not one but two global economic traumas — the Great Recession of 2008-2009 and the COVID pandemic — and they’ve grown up with social media playing an increasingly large (and loud) role in shaping culture, including how these consumers shop, research and purchase products and services.

Social Media 321

Social Media Magazine Consumer Payment Services 321

Retail TouchPoints

NOVEMBER 7, 2024

In fact, 54% of marketers planned to activate their 2024 holiday campaigns in Q3. But consumers have spoken, and 89% think pre-October is “too early” for brands to launch their Christmas marketing campaigns, according to new data from brand tracking company Tracksuit. RTP: Consumers are especially mindful of value this year.

Marketing 278

Marketing Social Media Consumer Events 278

Retail TouchPoints

DECEMBER 17, 2024

Although inventory visibility already plays a central role in meeting demand, maintaining service levels, and streamlining operations, its the combination of real-time inventory visibility and advanced search functionality thats reshaping your customer experience by delivering on transparency, control, confidence and reliability.

eCommerce 260

eCommerce Shipping Costs Supplies Fulfillment 260

Retail TouchPoints

DECEMBER 9, 2024

The trend is being fueled in part by the popularity of social media unboxing and haul trends, but also by an increased desire from consumers for experiences following the forced isolation of the COVID years. In fact, marketing agency Empower said its seen a 90% increase in consumer interest in the advent calendar category since 2020.

Small Business Retail 272

Small Business Retail Shipping Costs Gifts Social Media 272