Retail TouchPoints

JULY 18, 2023

Academy Sports + Outdoors will extend its use of Revionics’ pricing intelligence software. Pricing is core to this merchandising strategy—and Revionics’ Base Price solution empowers the retailer to offer prices that present the most value to local communities.

Outdoor 235

Outdoor Customer Apparel Fulfillment 235

Retail TouchPoints

SEPTEMBER 14, 2022

Select Burton , GANNI , Outdoor Voices and Vince locations have rolled out the new Tap to Pay on iPhone feature from NewStore , a modular, mobile-first omnichannel cloud platform for retailers. NewStore customer data found that 50% of credit card transactions across all live stores are occurring via Tap to Pay on iPhone.

Outdoor 271

Outdoor Payment Services Omnichannel Customer Data 271

Groove

MARCH 12, 2024

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify Meeting Gentry Jensen of Cordova Outdoors In this episode of the eCommerce Masters Podcast, host Ethan Giffin engages with Gentry Jensen, founder of Cordova Outdoors, delving into Jensen's remarkable journey from a Navy SEAL to an innovative entrepreneur.

Outdoor 195

Outdoor eCommerce BigCommerce Travel 195

Retail TouchPoints

MARCH 13, 2024

The company promises “immersive and interactive” experiences across 19 departments, ranging from furniture and décor to outdoor and home improvement. ” Wayfair also plans to give away a total of $250,000 to empower consumers to create a space that reflects their own personal style. just outside of Chicago.

Consumer 257

Consumer Outdoor Improvements Marketing 257

Retail TouchPoints

AUGUST 30, 2021

The spring and early summer was an optimistic time for many consumers who finally emerged from lockdowns looking to refresh their wardrobes and find items suited for smaller local outings during the warmer months. comparable sales growth during the quarter thanks to shoppers returning to the outdoors — well above the 0.2%

Consumer 328

Consumer Toys Department Stores Fulfillment 328

Retail TouchPoints

SEPTEMBER 16, 2021

For consumers, creators and retailers alike, sifting through the ever-changing array of functionalities across platforms is still fraught with misfires, miscommunications and mistrust. There’s no time to waste, because consumers are already there. That consumer] was not shopping, but then they decided to shop.”. earning $26.97

Consumer 312

Consumer Social Media Retail Multi-channel 312

Retail TouchPoints

FEBRUARY 11, 2022

Consumers are increasingly voting with their feet when it comes to the issues that affect our world and our nation. But consumers are starting to focus on sustainability as a primary determining factor. Websites and apps provide the perfect platform to educate consumers on more than just color and size. Don’t Stop at Shoes.

Consumer 263

Consumer Shipping Costs Sporting Goods Apparel 263

Retail TouchPoints

SEPTEMBER 23, 2024

Swedish outdoor apparel and gear retailer Fjällräven has launched Fjällräven Pre-Loved, a peer-to-peer resale marketplace powered by Archive that is designed to give a second life to products and reinforce the brand’s mission to reduce waste and promote circularity.

Outdoor 173

Outdoor Retail Apparel Customer Experience 173

Groove

NOVEMBER 10, 2022

The team at Cordova Outdoors specializes in creating tools for outdoor-minded people to use in enjoying their trips outside. As a result, this outdoor retailer challenged Groove Commerce to optimize their existing accounts and to maximize ROAS. Understanding Cordova Outdoors. Visit The Cordova Outdoors Website.

Outdoor 311

Outdoor Accessories Merchant Services eCommerce 311

Retail TouchPoints

AUGUST 2, 2021

New data from Amazon portrays recent shifts in consumer behavior through the lens of the top-selling products on the platform. Compared to this same time last year, consumers are entertaining more, traveling more and dressing up — although they are not forgoing the sweatpants altogether.

Travel 299

Travel Outdoor Consumer Electronics Jewelry 299

Retail TouchPoints

AUGUST 3, 2020

While many are wondering if large retailers like Macy’s, J.Crew and Neiman Marcus will retain their premiere places in malls, few are considering whether the world of direct-to-consumer or DTC will also stumble in this changed retail landscape. Outdoor Voices’ issues reflect longer-term problems than the coronavirus.

Outdoor 299

Outdoor Retail Beauty and Health Travel 299

Retail TouchPoints

JANUARY 9, 2024

15, 2024, when Christopher Metz, who most recently served as CEO of Vista Outdoor Inc., Metz has more than 25 years of experience leading consumer and durable goods companies. will take over. Build buzz it did, but it did not drive the financial gains executive leadership was looking for.

Outdoor 290

Outdoor Sporting Goods Consumer Channel 290

Retail TouchPoints

AUGUST 15, 2024

Marking a “fundamental shift” in the retailer’s current store design, the new Elevate model aims to improve the customer experience and drive store growth via: Premium brand showroom areas featuring brands such as Weber, Traeger, Big Green Egg, Craftsman, DeWalt, Milwaukee, Ego and Stihl; Customer service enhancements aligned with new and evolving (..)

Outdoor 316

Outdoor Demo Customer Experience Events 316

Retail TouchPoints

FEBRUARY 11, 2021

As ecommerce sales continue to surge for recreation products, outdoor gear and clothing retailer Backcountry is elevating its digital game by mining customer data to deliver a better experience and offering. The solution also includes a proprietary value-tracking capability. The solution also includes a proprietary value-tracking capability.

Consumer 162

Consumer Management Specialty Retailers Outdoor 162

Retail TouchPoints

OCTOBER 13, 2021

Outdoor brand Snow Peak is taking a similar approach, but in a way that remains true to its uniquely natural roots. is a multi-function venue that includes a store, restaurant and office space — all of which are thematically connected to a central invitation: “Let’s dwell outdoors, together.” Snow Peak’s U.S. Snow Peak’s U.S.

Outdoor 262

Outdoor Arts Consumer Retail 262

Retail TouchPoints

SEPTEMBER 15, 2021

As consumers head back to physical stores, malls and shopping centers are striving to remain relevant parts of shopper journeys that have been dramatically reshaped. Tenants and developers need to extend this agile thinking to the entire shopping experience, especially as consumers crave more social — yet still safe — interactions.

Outdoor 296

Outdoor Omnichannel Vend Multi-channel 296

Retail TouchPoints

JULY 27, 2022

During wintertime, if my order is ready and I pull into a special parking spot, it would be great if an outdoor board showed me where I am in the queue and when my stuff will be ready so I don’t have to get out of the car. It’s that transparency for the end user customer, or even the back of house staff.

Consumer 263

Consumer Customer Experience Outdoor Information 263

Retail TouchPoints

APRIL 1, 2021

The 45,000-square-foot location occupies a landmark 1920s brick building with an adjoining five-story newbuild, complete with a rooftop and outdoor pavilion. Likewise, we’re also meeting the growing demands of consumers who now, perhaps more than ever, have a heightened need, awareness and appreciation of good design at home.”.

Marketing 304

Marketing Outdoor Accessories Operations 304

Retail TouchPoints

MARCH 17, 2022

During the pandemic, the relationship between homeowners and their homes fundamentally changed, as lockdowns, social distancing guidance and quarantine protocols left many consumers with an abundance of time to stare at their own four walls. 134% more likely to anticipate making a garden or outdoor purchase.

Improvements 306

Improvements Home Furnishings Shipping Costs Customer 306

Retail TouchPoints

MARCH 1, 2023

The outdoor gear retailer also imposed the same deadline for textile products covered under a California law that takes effect in early 2025, and it will require PSAF-free products from all its textile suppliers by fall 2026.

Outdoor 286

Outdoor Recommendation Consumer Retail 286

RTP blog

APRIL 10, 2019

Last week, Retail TouchPoints broadcast its 2019 Connected Consumer Webcast Series , with retailers and solution providers alike sharing success stories and tips for providing a smooth experience across all channels. The RTP editors take the time to answer the question: What does being a Connected Consumer mean? As many as 57%.

Consumer 150

Consumer Outdoor eCommerce Social Media 150

Retail TouchPoints

JANUARY 26, 2022

She noted that the concept of “partial de-malling,” which could include integration of outdoor spaces for walkable plazas and eating areas, food carts/trucks, skating rinks, miniature golf courses and the like, all will contribute to the experiential and entertainment value of a trip to the mall.

Outdoor 328

Outdoor Events Technology Customer Experience 328

Retail TouchPoints

SEPTEMBER 10, 2021

“This expanded partnership with REI is an example of how we can extend our reach through a like-minded brand and empower a new community of active women consumers.”. Athleta is REI’s second major retail partnership following the introduction of the REI x West Elm collection in 2020.

Outdoor 254

Outdoor Accessories Apparel Consumer 254

Retail TouchPoints

JULY 26, 2022

Eddie Bauer will move into resale beginning in August, when the outdoors retailer will begin accepting Eddie Bauer-branded apparel, footwear, accessories and gear, according to reporting in WWD and other media outlets. We hope to give customers new ways to discover the brand and outfit their adventures.”.

Outdoor 306

Outdoor Apparel Accessories Customer 306

Retail TouchPoints

NOVEMBER 8, 2021

Hailed by the retailer as the next step in “AEO’s ongoing supply chain transformation,” Quiet Logistics uses state-of-the-art technology and robotics to provide cost-effective, in-market fulfillment services for AEO and a number of other consumer brands, including Outdoor Voices , Summersalt and Primary.

Supplies 324

Supplies Fulfillment Outdoor Arts 324

Retail TouchPoints

APRIL 7, 2021

As we move into a second pandemic year marked by unprecedented shifts in consumer preferences and behaviors, one trend stands out: shoppers are turning to resale more than ever to optimize their at-home lifestyle. For most consumers, taking the time to focus on their space was something of a luxury before the pandemic. Here’s why.

Consumer 197

Consumer Hobbies Retail Toys 197

Retail TouchPoints

OCTOBER 4, 2021

Luxury resale marketplace The RealReal has teamed up with luxury fashion site Mytheresa to educate consumers about the value of resale and encourage online consignment of upscale goods. The partnership one of several new sustainability initiatives introduced by The RealReal to mark the fifth annual National Consignment Day.

Fashion 264

Fashion Outdoor Electronics Clothing 264

Retail TouchPoints

JULY 14, 2020

That assumption seems to be confirmed by research published by Cotton Incorporated via their Consumer Response Surveys. This same survey also showed that since the pandemic began, 55% of consumers placed a buy online, pick up in store (BOPIS) order, with 25% doing so for the first time. The world has changed, on that we can agree.

Fulfillment 305

Fulfillment Payment Services Outdoor eCommerce 305

Retail TouchPoints

NOVEMBER 9, 2021

As product scarcity issues continue to dominate this holiday shopping season, consumers are increasingly turning to resale to get the goods — and platform operators are taking notice. The auction-based website is now available to consumers in Arizona.

Supplies 323

Supplies Accessories Sporting Goods Shipping Costs 323

Retail TouchPoints

JUNE 9, 2023

The state-of-the-art facility’s automated systems, implemented in partnership with Vanderlande Industries , will allow it to ship 485,000 units per day, providing next-day ecommerce fulfillment for consumers in California, Nevada, Arizona and southern Utah. in a statement. “The in a statement.

Shipping Costs 278

Shipping Costs Outdoor Fulfillment Arts 278

Retail TouchPoints

JANUARY 29, 2024

To help retailers determine the post-purchase carbon impact of products like appliances, electronics and outdoor power equipment, the Retail Industry Leaders Association (RILA) has partnered with Optera to develop the Direct-Use Product Emissions Database (DPED).

Outdoor 277

Outdoor Electronics Retail Consumer 277

Retail TouchPoints

SEPTEMBER 29, 2020

Centric Software provides enterprise solutions to fashion, retail, footwear, outdoor, luxury, consumer goods and home décor companies to achieve strategic and operational digital transformation goals.

Fashion 264

Fashion Management Outdoor Consumer Goods 264

Retail TouchPoints

MAY 8, 2024

Virtual try-on technologies that allow consumers to see themselves wearing an item before making a purchase are interesting but complicated. In brick-and-mortar stores, retailers have implemented contactless checkout features that use facial recognition and other physical data to identify consumers and charge their payment method.

Payment Services 298

Payment Services Retail Outdoor Technology 298

Retail TouchPoints

AUGUST 25, 2022

Retailers such as Big Lots , The Container Store , Mastermind Toys , Office Depot , Spirit Halloween and Staples will be able to deliver larger items including outdoor furniture, home office supplies and electronics. A pilot program of the new service found that 97% of shoppers with eligible vehicles chose to shop bulky batches. . “By

Fulfillment 300

Fulfillment Outdoor Toys Electronics 300

Retail TouchPoints

OCTOBER 5, 2022

Allbirds is expanding its retail partnerships by selling 11 Allbirds footwear styles in 41 REI stores and via the outdoor retailer’s website. We anticipate that the external headwinds pressuring consumer spending in the United States will persist in the back half of 2022.

Sporting Goods 317

Sporting Goods Outdoor Operations Supplies 317

Retail TouchPoints

JULY 28, 2021

The disruption caused by COVID-19 has led to a re-appreciation of relatively compact, walkable neighborhoods, with a mix of uses and opportunities to interact with people outdoors. People were already shopping online and ordering food for delivery, but it has become evident that consumer preferences have changed permanently.

Food and Beverages 299

Food and Beverages Outdoor Small Business Retail Fulfillment 299

Retail TouchPoints

DECEMBER 8, 2020

Advanced capabilities like buy online pick up in-store (BOPIS), ecommerce, apps that help navigate stores and outdoor pop-up shops that used to get pushed back for budgetary reasons suddenly became imperatives for stores to stay afloat. Not only did consumers change where they shop, but also what they shop for.

Retail 290

Retail Outdoor Information Customer Loyalty 290