Retail TouchPoints

DECEMBER 3, 2024

We seek to create a customer experience inside our locations where you can touch, feel and smell the products, where there are experiences from a sensory perspective that excite consumers. If you know exactly what you want, why would you go beyond Amazon ?

POS 286

POS Gifts Operations Arts 286

Retail TouchPoints

DECEMBER 30, 2022

In the early days and now, criminals stole cardholder data from internet-connected point-of-sale (POS) systems to make their own fraudulent transactions. With merchants now more security savvy, they set out to bolster their POS systems against attacks. Once installed, criminals have access to everything that is entered by the consumer.

Merchant Services 330

Merchant Services Payment Services Payments Consumer 330

Retail TouchPoints

JULY 14, 2023

Retailers are adapting their store environments to meet consumers’ heightened demand for ease and convenience. Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year.

POS 245

POS Mobile Payment Services Technology 245

Ecommerce Platforms

OCTOBER 20, 2021

Welcome to the ultimate MYR POS review. Whether you are a large or small business you require a POS (point-of-sale) system to help you in processing orders and managing your brand. However, you must pick the right POS system, especially if you're in the quick-service industry. This is where MYR POS comes in.

POS 210

POS Payment Services Point of Sale Payments 210

Retail TouchPoints

MAY 3, 2023

In this case, we used ID-POS data, which bypasses all the challenges of third-party data as an abundant and rich first-party data source. Using ID-POS Data to Drive Modern Signal-Based Targeting A February 2023 Deloitte report found that the right combination of digital transformation actions can generate up to $1.25 trillion in value.

POS 276

POS Customer Experience Customer Technology 276

Retail TouchPoints

MARCH 3, 2025

In the highly competitive retail market, businesses are leveraging technology to strengthen brand loyalty and enhance consumer experiences in ways that only science fiction writers could have imagined 40 years ago. retailers accounted for 62% of such incidents globally.

Payment Services 207

Payment Services Retail Point of Sale Supplies 207

Retail TouchPoints

DECEMBER 11, 2024

It doesnt matter how fresh and fun your store looks, if it doesnt have the products and experience consumers want, they wont be back. consumers already are Prime members , so the customer base is large even if that ends up being the case. That said, 180 million U.S.

Retail 284

Retail Electronics POS Other 284

Retail TouchPoints

NOVEMBER 12, 2024

1WorldSync’s 2024 Consumer Product Content Benchmark report revealed that 64% of shoppers have scanned a QR code on a product while shopping in-store. This discrepancy highlights an opportunity for retailers to better connect eco-conscious consumers with relevant product details. The result?

Gifts 275

Gifts Magazine Information Social Media 275

Mi9

DECEMBER 4, 2024

The Benefits of a Mobile POS for Retail Stores In the fast-evolving retail environment, where customer expectations continue to rise, delivering quick, personalized service is no longer optional; it’s essential for business growth and customer retention. With mPOS, sales associates are not bound by a traditional checkout counter.

Payment Services 52

Payment Services POS Mobile Shipping Costs 52

Retail TouchPoints

AUGUST 11, 2023

New research from Capterra finds that tip fatigue — exhaustion caused by the pressure to tip more money to a widening array of workers — is a serious problem affecting most consumers who use checkout tablets at restaurants and other businesses. For instance, most consumers are willing to tip at restaurants for table service and food delivery.

Consumer 240

Consumer Payment Services Point of Sale POS 240

Retail TouchPoints

APRIL 29, 2021

The new tool learns from shoppers at every point as they navigate an online store, then leverages AI to provide personalized search and discovery experiences with the aim of better connecting consumers with the products they want.

Consumer 222

Consumer Magento BigCommerce POS 222

Retail TouchPoints

MARCH 21, 2022

The FreedomPay Next Level Commerce platform is designed to provide secure contactless payments and data solutions through transactions that FreedomPay President Chris Kronenthal said give a “fast, frictionless and innovative consumer experience.”.

Technology 246

Technology POS Mobile Point of Sale 246

Retail TouchPoints

MARCH 7, 2025

Consumer and Retail Leader at KPMG in an interview with Retail TouchPoints. POS systems, payment systems, fulfillment and supply chain systems all need to connect better together to provide that seamless customer experience, said Rodrigo.

Payment Services 138

Payment Services Retail POS Fulfillment 138

Retail TouchPoints

MARCH 18, 2024

The retailer also plans to open additional staffed POS lanes for shoppers who have more items, need help or who “just enjoy connecting with our team to help them get on their way sooner,” according to a company statement. The future likely holds a hybrid model where self-service POS coexists with traditional systems.

POS 259

POS Payment Services Customer Experience Operations 259

Ecommerce Platforms

JULY 29, 2020

The first one, Lightspeed OnSite is one that you install on your desktop, while the Lightspeed Restaurant platform is a POS for restaurants. Keep reading to learn more about the Lightspeed Ecommerce platform, and look towards the end of this article for details on the POS and desktop versions. Lightspeed eCommerce Pros and Cons.

lightspeed 177

lightspeed POS Payment Services Shipping Costs 177

Retail TouchPoints

MARCH 4, 2024

A recent study of more than 4,700 consumers from Bread Financial indicates payment choices — including retail store credit cards, bank branded credit cards and buy now, pay later (BNPL) — at checkout have become a major factor in pleasing shoppers and closing a sale. It goes without saying that great service is important.

Payment Services 289

Payment Services Consumer Small Business Retail Banking 289

iVend

FEBRUARY 21, 2025

As a retailer, you rely on your POS technology for store operations, and you may well have an Enterprise Resource Planning (ERP) system as well or be considering one. But rather than seeing them as two essential but separate – entities, the retailers who get the most from their POS and ERP systems are those that integrate them.

Payment Services 52

Payment Services POS Operations Retail 52

Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. As if this workhorse of retail didn’t have enough to manage, today’s increasingly complex landscape has added other “responsibilities” to the POS. Today’s POS systems have expanded beyond their traditional roles.

Point of Sale 262

Point of Sale POS Payment Services Merchant Services 262

Retail TouchPoints

MARCH 30, 2023

The virtues of composable commerce and the emerging possibilities of generative AI were key themes of this year’s Connected Consumer Series , Resilient Retail: How Efficient, Effective and Engaging CX is Fueling Growth. But it’s very difficult to get to any of the other items in the store if the POS is still in a client/server-based silo.

POS 298

POS Omnichannel Webinar Point of Sale 298

Retail TouchPoints

NOVEMBER 4, 2020

Consumer preference for online shopping continues to rise, as more purchases are being made online than in stores with each passing year. Because of this ease, merchants have begun relying on POS financing to drive sales growth. In 2019 , the total market share of online U.S. According to McKinsey, merchants face up to 2.4X

Merchant Services 317

Merchant Services Payment Services Payments POS 317

Retail TouchPoints

JUNE 14, 2022

FARFETCH conducted a successful cryptocurrency test at its Browns retail locations and select Off-White flagships in March 2022 using the global cryptocurrency platform Lunu , which provides both POS terminals for in-store transactions and an online widget.

Payment Services 305

Payment Services Cryptocurrencies Other POS 305

Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. Data will fuel the shift to digital, according to expert contributors to the recent Retail TouchPoints (RTP) webinar, Analyzing The Shift To Digital From 7,000 Marketers And 1B Consumers Worldwide.

Webinar 289

Webinar Consumer Payments Marketing 289

Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. Device management tools have become a necessity when it comes to helping retailers secure and ensure mobile POS systems are managed in an effective and proactive fashion. How secure are these mobile devices?

POS 278

POS Payment Services Retail Mobile 278

Retail TouchPoints

JULY 29, 2020

While the name Burton is almost synonymous with the snowboards the company began making in 1977, Burton has diversified over the years into new categories — including surfboards, apparel, goggles/optics and other sports gear — as well as expanding beyond manufacturing into direct-to-consumer (DTC) retail, both physical and digital.

Omnichannel 317

Omnichannel eCommerce POS eCommerce Marketing 317

Retail TouchPoints

APRIL 21, 2021

I think more consumers, particularly millennials and Gen Z, are aware of the ability to pay with their wallet, so those two are big drivers. Digital wallets’ expansion is fastest online, but they’re still growing impressively fast at brick-and-mortar POS. of POS payment volumes by 2024. By 2024, cash will fall to just 8.7%

Merchant Services 299

Merchant Services Payment Services POS eCommerce 299

Retail TouchPoints

FEBRUARY 17, 2021

in March 2020, consumer buying behavior began shifting. In addition, as the popularity of online ordering and delivery continues to skyrocket, marketers need to rethink how they communicate with and market to consumers. In order to do this, retailers need to leverage valuable consumer data to create a more targeted marketing strategy.

Customer Data 292

Customer Data Marketing Customer POS 292

Retail TouchPoints

FEBRUARY 9, 2022

Consumers will be able to use their credit and debit cards, Apple Pay or other digital wallets to purchase items, with no additional POS hardware or payment terminal required to complete transactions. Beginning later this year, U.S.

Payment Services 299

Payment Services Point of Sale Retail POS 299

Retail TouchPoints

AUGUST 18, 2022

But now, as BNPL offerings — and consumers’ understanding of them — mature, the explosive growth of the last two years is slowing. With inflation and interest rates on the rise, a more nuanced approach to BNPL is emerging, and experts say that’s a good thing for both consumers and retailers. In fact, 50% of U.S

Merchant Services 278

Merchant Services Payment Services POS Consumer 278

Retail TouchPoints

OCTOBER 21, 2020

Starting in October, Walgreens customers will be given the option to pay with points at the POS after they’ve dipped, swiped or tapped their eligible card. Walgreens is launching a pay-with-points option to give customers more payment flexibility for in-store purchases.

Merchant Services 299

Merchant Services Payment Services PayPal POS 299

Retail TouchPoints

DECEMBER 16, 2021

TalkShopLive’s technology allows customers to purchase products within the video player on any site where it’s embedded, turning everywhere a video is shared into a potential POS. TalkShopLive has active content distribution partnerships with leading consumer publications produced by Condé Nast, Hearst and Meredith publications.

Magazine 264

Magazine POS Technology Consumer 264

Retail TouchPoints

FEBRUARY 6, 2023

How will consumers and markets respond? It turns out that enabling consumers to seamlessly move back and forth between physical and digital channels is pretty hard to pull off. So far, 2023’s business outlook has been marked by uncertainty: Will a recession hit, and if so, how severe will it be? What will the Fed’s next move be?

Payment Services 288

Payment Services Omnichannel POS Retail 288

Retail TouchPoints

SEPTEMBER 27, 2023

Shopify’s Point of Sale (POS) will now also be the preferred provider for Faire’s seller and buyer community, enabling more seamless omnichannel sales across both online and offline channels.

Shopify 289

Shopify B2B Merchant Services eCommerce 289

Retail TouchPoints

JULY 30, 2020

According to a Capgemini study, 84% of consumers plan to use touchless technologies to avoid physical contact in stores during the pandemic. InComm has signed a multi-year agreement with PayPal, owner of Venmo, to integrate PayPal QR Code technology with retailer POS systems.

PayPal 271

PayPal Payment Services POS Technology 271

Retail TouchPoints

DECEMBER 13, 2023

This is crucial considering a recent Publicis Sapient report on customer loyalty , based on a survey of over 8,000 consumers across six countries, revealed that 52% of global consumers report having slight to no brand loyalty overall. A well-designed store can create a memorable brand experience that strengthens customer loyalty.

Retail 312

Retail Customer Loyalty Social Media POS 312

Retail TouchPoints

OCTOBER 9, 2023

It has gone through a rapid period of change from the primary way we shopped, to its death being prematurely called ‘ the showroom problem ,’ to continuing to be a critical piece of consumer brand strategy. The modern retail supply chain is not about having large amounts of inventory on display and expecting consumers to root through it.

Supplies 306

Supplies Fulfillment Retail Omnichannel 306

Retail TouchPoints

DECEMBER 16, 2022

As the world recovers from the pandemic and consumers return to the high street, retailers are eager to capitalize on the increased footfall by providing an exceptional in-store experience. This functionality enables retailers to serve consumers from anywhere in the store, in pop-up shops and even on the go. Ease of Use.

Technology 278

Technology Payment Services Retail POS 278

Retail TouchPoints

MAY 18, 2023

Consumers can now browse and buy Touchland sanitizer across multiple channels, including the brand’s DTC ecommerce site, marketplaces like Faire and even on the shelves of big-name retailers like Ulta , Target and Sephora. After six months of B2C sales in the U.S., This is the key to growth.”

POS 278

POS Channel B2C Social Media 278