Retail TouchPoints

JUNE 2, 2021

small business products and brands from June 7 through 10. A total of 300,000 small businesses are eligible for the Spend $10, Get $10 Promotion, more than twice as many as in 2020. Amazon will continue highlighting curated deals from small businesses throughout the event. “At

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Kissmetrics

APRIL 1, 2021

Here are ten of the best Instagram bios for small businesses and explain why they’re excellent. 10 of the Best Instagram Bios for Small Businesses. Here are several small-business Instagram bios that hit the mark and why. You can borrow this for your own small business. Pura Vida Bracelets.

Small Business Retail 285

Small Business Retail Social Media SEO Books 285

Retail TouchPoints

MARCH 4, 2024

The customer experience is paramount to the success of today’s retailers. A recent study of more than 4,700 consumers from Bread Financial indicates payment choices — including retail store credit cards, bank branded credit cards and buy now, pay later (BNPL) — at checkout have become a major factor in pleasing shoppers and closing a sale.

Payment Services 289

Payment Services Consumer Small Business Retail Banking 289

Retail TouchPoints

FEBRUARY 7, 2023

LadderUp will focus on businesses owned by LGBTQ+ people and people of color, with the goal of having at least 50% of program participants falling into these categories. Through March 6, small businesses in the grocery/beverage, health, beauty and floral/gifts verticals can apply for the program.

Small Business Retail 260

Small Business Retail Food and Beverages Beauty and Health Payment Services 260

Retail TouchPoints

JULY 13, 2023

Now the company has set its sights on becoming the go-to resource for all the other businesses in the neighborhood as well with its new Walmart Business offering. Retail TouchPoints (RTP): Walmart isn’t the only large retailer that has turned its attention to small businesses recently.

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Retail TouchPoints

OCTOBER 3, 2022

Small business owners already have a lot on their plate. Their business is their baby, and they’ve poured their blood, sweat and tears into big-picture plans while eagerly embracing the day-to-day work. There’s always too much to do in too little time — late nights, stress and sacrifices come with the territory.

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Retail TouchPoints

DECEMBER 1, 2021

The pandemic has brought about long-term changes for both business operations and consumer expectations, and 2021 taught us how far removed we are from ever returning to the old “normal.” Businesses continued to be put to the test over the last year, especially small business owners in retail and ecommerce.

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Shipping Costs Shipping Small Business Retail eCommerce 305

Retail TouchPoints

AUGUST 16, 2023

In this article, you’ll learn three things you need to do before undertaking a small business rebranding: 1. Analyze Whether There are Shifts in Your Vision Your vision is what sets the tone for your business’ aspirations. These users may present new opportunities that require a small business rebranding on your part.

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Retail TouchPoints

JULY 18, 2022

The National Retail Federation (NRF) has named the five finalists for the title of America’s 2022 Retail Champion of the Year. The award , now in its sixth year, honors small retailers who make a mark on public policy debates affecting the retail industry.

Small Business Retail 290

Small Business Retail Retail Clothing Gifts 290

Retail TouchPoints

MARCH 21, 2022

What does having a network that can offer high speed and low latency really mean for retailers, and how can they take advantage of it? Imagine a retail location where customers using an AR-powered mirror can see how clothing looks on them without ever entering a changing room. 5G can Drive Consumer Engagement.

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Payment Services Small Business Retail Retail Customer Experience 264

Retail TouchPoints

APRIL 3, 2024

Chase Bank has launched a digital media business that “combines the scale and audience of a retail media network with the exclusive advantages of Chase’s first-party financial data, institutional credibility and precise targeting capabilities,” according to a company statement.

Small Business Retail 264

Small Business Retail Banking Retail Travel 264

Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Culled from this agile, iterative survey data, here are six things we learned consumers want from retailers heading into 2021: 1. One in four consumers are shopping more with small brands. on average.

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Consumer Shipping Costs Shipping Small Business Retail 312

Retail TouchPoints

NOVEMBER 9, 2023

“Right before we launched, I had a panic attack when I did the math of how many customers we would need to survive,” recounted Andy Hunter, Founder and CEO of Bookshop.org in an interview with Retail TouchPoints. “It and Hunter estimates that the site has saved as many as 400 bookshops from going out of business. “In

Small Business Retail 299

Small Business Retail Books Shipping Costs eCommerce 299

Retail TouchPoints

JANUARY 11, 2021

Without question, the COVID-19 pandemic proved to be quite a disruptor for retailers, as in-store sales dropped and other options, like ecommerce and buy online, pick up in-store (BOPIS) surged. With that in mind, here are three predictions for retailers in the coming year. Real-time data is the key for 2021. CPG will thrive with D2C.

Small Business Retail 285

Small Business Retail Retail eCommerce Social Media 285

RTP blog

NOVEMBER 15, 2017

With the holiday shopping season kicking into full gear in little more than a week, retailers of all sizes are prepping for the customer rush. While most shoppers think of the massive doorbuster deals offered at their favorite big-name retailer, smaller retailers have just as much, if not more, at stake in making the holidays a success.

Small Business Retail 186

Small Business Retail Social Media Shipping Costs Arts 186

Retail TouchPoints

DECEMBER 1, 2021

In another sign that Black Friday, and to some extent the entire extended Thanksgiving weekend, has ceded its position as a truly peak shopping period, Black Friday 2021 was a mixed bag for retailers. million , according to the National Retail Federation (NRF), compared to 186.4 Small Business Saturday was a Small Success.

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Retail TouchPoints

JUNE 15, 2020

Before COVID-19, the brick-and-mortar shopping differentiator for the consumer was the in-person experience: They could try on the goods, or just see them in context. At large retail outfits you won’t be trying on that shirt. After all, it’s called “retail therapy” — not “retail trauma.”. Let’s Fix The Fear.

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Operations Small Business Retail Retail Technology 317

Retail TouchPoints

MARCH 9, 2021

As retailers shift more of their attention and dollars to digital content and community-building activities, livestreaming has moved into the spotlight. Through a survey of 475 consumers, Influence Central also found that only 19% of U.S. consumers have tuned into a livestreaming event.

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Small Business Retail Marketing Retail Fashion 306

Retail TouchPoints

NOVEMBER 16, 2022

The retail industry has experienced a great deal of change over the last 2½ years with the accelerated growth of online sales, the introduction of new safety protocols, the expansion of experiential retail concepts and the integration of new technologies. The retail storefront is no longer about just leaving with goods in hand.

Food and Beverages 290

Food and Beverages Small Business Retail Retail Customer Experience 290

Retail TouchPoints

MARCH 22, 2022

This platform, with its humble beginnings selling used books, has gone on to power the careers and fortunes of countless small businesses. Amazon’s innovations also have inspired some of the most game-changing new business models in retail, adopted by Target , Walmart and Macy’s to name just a few.

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Retail TouchPoints

MAY 22, 2023

To combat retail theft, NYC Mayor Eric Adams, alongside other city and state leaders, announced a comprehensive plan on May 17, 2023 that will bring together increased law enforcement efforts and enhanced social service programming and resources to prevent shoplifting across the city.

Small Business Retail 279

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Retail TouchPoints

FEBRUARY 1, 2022

In conversations with retailers, technology partners and industry veterans in my network, several points have stood out. One area of investment by retailers is a shift to buy online, pick up in-store (BOPIS), which was called “table stakes” by one retailer insider I talked with. Alternative Supply Chain Options.

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Small Business Retail Supplies Retail B2C 292

Retail TouchPoints

MARCH 31, 2023

Retailers know that customer engagement must be the focus of their marketing efforts. The only problem is, for many retailers, the idea of becoming involved in the financial transaction part of the journey is a leap too far. Its simplicity works for the retailer and customer alike.

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Financial Services Payment Services Payments Small Business Retail 278

Retail TouchPoints

MARCH 6, 2025

Given its primary role as a telecommunications provider, it can be easy to overlook the fact that Verizon also is one of the most ubiquitous retailers in the U.S. With more than 8,000 stores, Verizon ranks among the top six largest retailers in the country by store count, outpacing even Walmart. We missed guidance twice in a year.

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Omnichannel Small Business Retail Telecommunications Consumer 179

Retail TouchPoints

NOVEMBER 25, 2024

Now, Bogg Founder and CEO Kim Vaccarella is bringing the bag to even more consumers thanks to a new partnership with Target. However, this latest expansion has kickstarted a new growth trajectory for the business, which started in 2008. Retail TouchPoints (RTP): Your idea has made Bogg one of Inc.

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Social Media Small Business Retail Sporting Goods Leisure 275

Retail TouchPoints

JUNE 14, 2023

Nearly every major retailer has embraced consumer demands for quick and easy delivery. The rise of delivery services has made it easier for consumers to get purchases more quickly and for retailers to offer these services more widely. If adopted, the retail delivery fee would go into effect Jan.

Small Business Retail 279

Small Business Retail Retail Shipping Costs Clothing 279

Retail TouchPoints

FEBRUARY 19, 2021

Retailers across multiple verticals are taking concrete steps to diversify their merchandise mixes with products produced by women, Black people and other people of color. Each of the winners received marketing and mentoring support along with a place in the retailer’s merchandise mix. Tracee Ellis Ross. Big Find pitch session.

Small Business Retail 289

Small Business Retail Retail Apparel Accessories 289

Kissmetrics

JUNE 11, 2021

Have you ever wanted a fast way to get the best deals in retail stores like Walmart, Home Depot, Target, and more? Whether you’re just looking to save some money or you’re into retail arbitrage, the ability to easily check product inventory from the comfort of your home is something many people only dreamed about. Pricing starts at $9.99/month.

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eCommerce Consumer Merchant Services Small Business Retail 335

Retail TouchPoints

MARCH 15, 2021

retail industry, as many consumers now solely rely on online shopping. Nearly one in five retailers were dependent on 2020’s holiday sales, and many of those sales came from online rather than in-store. While retail ecommerce sales grew 27.6% In 2020, 69% of lawsuits were against retail companies, up 11% since 2019.

Small Business Retail 278

Small Business Retail Retail Technology Management 278

Retail TouchPoints

JULY 7, 2020

The global pandemic has accelerated the pace of change for the retail industry at a rate we have never before seen. E-Commerce spending has grown by more than 30% , cementing consumer expectations for flexibility, choice and convenience. As we move forward, these capabilities are critical for all retailers: Accept Contactless Payments.

Merchant Services 255

Merchant Services Payment Services Payments Small Business Retail 255

Retail TouchPoints

NOVEMBER 14, 2023

The 2023 American Express Shop Small Impact Study reveals that most consumers (78%) believe that small businesses are “essential to their community.” However, given the current economic environment, 88% of small businesses indicate that they need support from customers in their communities.

Small Business Retail 296

Small Business Retail Social Media Outdoor Consumer 296

Retail TouchPoints

SEPTEMBER 21, 2020

During our annual 36|86 Festival in August, a panel of experts and founders across the retail industry came together (virtually) to address what trends and consumer habits have changed specifically, how they’ve adapted to serving customers, and what the outlook looks like for the future for small businesses, e-Commerce and logistics.

Small Business Retail 278

Small Business Retail eCommerce Retail Gifts 278

Retail TouchPoints

JANUARY 9, 2024

“Ecommerce became not just a ‘good-to-have’ channel, but a must-have channel for small businesses. Alibaba.com’s mission had always been to help small businesses globally, something which is extremely meaningful to me and made it an easy choice following my time at PwC.”

Supplies 286

Supplies Shipping Costs Small Business Retail Recommendation 286

Retail TouchPoints

JULY 27, 2020

COVID-19 has changed retail. Earlier this year, we released a report, titled “The Best Vision is Insight,” outlining our predictions for the top retail trends of 2020. Nowadays, the experience of browsing virtual re-creations of physical stores couldn’t be more important for consumers. Smooth Operators Appeal Online And Off.

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Payment Services eCommerce Small Business Retail Retail 243

Retail TouchPoints

JULY 24, 2023

With so many unique approaches to connectivity, retailers often struggle with effectively reaching their customers. In fact, 71% of shoppers told McKinsey that they expect personalization from their favorite retailers , and 76% of shoppers are frustrated when retailers don’t offer personalization.

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Retail TouchPoints

JULY 15, 2022

From leisure and sportswear to gifts and jewelry, the chances are you’ve bought a product from a small business over the last couple of years — whether it be a digitally native startup, a one-person band working from their kitchen table or a small independent store selling online around the world. Reflecting the growing?

Small Business Retail 277

Small Business Retail Social Media Retail Leisure 277

Retail TouchPoints

APRIL 23, 2021

Chicago-based marketing agency Tacklebox Brand Partners has worked with a collection of small businesses in the city’s North Shore area to launch a “virtual shopping district” that allows consumers to view and buy products from a range of local merchants through one central website.

Merchant Services 268

Merchant Services Small Business Retail Shopping Carts Consumer 268