Retail TouchPoints

DECEMBER 9, 2024

The advent calendar has long been a holiday staple, but in the last few years a new variation has soared in popularity luxury advent calendars, ranging in price from hundreds to thousands of dollars. In fact, marketing agency Empower said its seen a 90% increase in consumer interest in the advent calendar category since 2020.

Small Business Retail 272

Small Business Retail Shipping Costs Gifts Social Media 272

Retail TouchPoints

JANUARY 9, 2025

at KYMA at Hudson Yards, to discuss a few of the key trends retail will be grappling with in 2025 for this blog post. To me this illustrates both how powerful gen AI-based solutions can be, but also the preparatory and ongoing work required to make them truly useful to both consumers and retailers. 13 from 6 to 8 p.m. administration.

Supplies 289

Supplies Shipping Costs B2C Channel 289

Retail TouchPoints

NOVEMBER 21, 2024

Building Flexibility in Forecasting for Variable Advertising Costs TV advertising is still the most common form of advertising in the U.S., The law of supply and demand dictates that prices will go up as retailers compete for fewer slots across TV and other channels. with streaming also in the top five. The list continues.

Shipping Costs 274

Shipping Costs Retail Toys Games 274

Retail TouchPoints

DECEMBER 17, 2024

Experts believe this trend will lead to better overall performance resulting from higher profitability, stronger productivity and better customer experiences. This helps you provide transparency on shipping windows based on inventory supply.

eCommerce 260

eCommerce Shipping Costs Supplies Fulfillment 260

BigCommerce

JUNE 8, 2017

While small businesses can often manage their inventory , packing, and shipping , as the operation scales up, additional support is needed and beneficial. In this guide, we’ll walk through everything you need to know about three of the most popular strategies: Drop-shipping. Order management. Customer communication. Self-fulfillment.

Drop Ship 417

Drop Ship Shipping Costs Fulfillment Shipping 417

lateshipment

JANUARY 24, 2025

You’re happy to make a sale, pack it up carefully, and ship it off. Unfortunately, shipping mishaps like lost, damaged, or stolen packages arent rare. This not only adds up to the cost of returns and exchanges but can also prevent customers from shopping from you in the future. What is Shipping Protection Software?

Shipping Costs 130

Shipping Costs Shipping Merchant Services eCommerce 130

Retail TouchPoints

NOVEMBER 6, 2024

In an era when online shopping is not just a convenience but a way of life, a new menace is plaguing consumers and retailers alike: porch piracy. The situation is particularly dire for younger generations, with over half of Gen Z consumers reporting that they have experienced porch piracy in the last 12 months.

Fulfillment 274

Fulfillment Shipping Costs Magento Consumer 274

Retail TouchPoints

APRIL 3, 2025

Back in 1960, before terms like off-price and closeout were commonplace, decorated World War II veteran Norman Nardick was working for a catalog company offloading its out-of-season merchandise. We have a long history of supplying the elite off-price companies with great deals that make their customers keep coming back, he said.

Small Business Retail 147

Small Business Retail Shipping Costs Games Supplies 147

lateshipment

NOVEMBER 4, 2024

So, in this blog, we’ve covered a comprehensive holiday schedule in the form of information on shipping deadlines and peak season surcharges for the 2024 season. The holiday shopping rush can turn out to be overwhelming, leading to issues like shipping delays, inventory shortages, customer service overload, and so much more.

eCommerce 130

eCommerce Shipping Costs Shipping Operations 130

BigCommerce

SEPTEMBER 12, 2017

Conducting high-level research into who buys what, when and why, with regards to Americans shopping online, can be costly and time-consuming — which is why we’ve done it for you. Ecommerce trends by generation. Ecommerce trends by parental status. Ecommerce trends by gender. Ecommerce trends by city-size.

eCommerce 420

eCommerce Beauty and Health Customer Social Media 420

Retail TouchPoints

OCTOBER 11, 2024

This has never been more apparent than now, as consumers look to elevate their in-store shopping experiences and expect the same versatility and ease that they have obtained with modern omnichannel retail. Consumers want to be part of an in-store experience that allows them a personalized, agile and enjoyable shopping experience in store.

Technology 295

Technology Omnichannel Operations Shipping Costs 295

Retail TouchPoints

FEBRUARY 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers.

Shipping Costs 280

Shipping Costs Shipping eCommerce Small Business Retail 280

Retail TouchPoints

JUNE 18, 2024

The global economy is still in flux,” said Rob Garf, VP and General Manager of Retail and Consumer Goods at Sales f orce at a recent media briefing. Yes, we’ve seen steady upticks in online sales, but it’s not because of increased consumption, it’s almost solely because of increased prices.” Register here.

Consumer 290

Consumer Shipping Costs eCommerce Gifts 290

Retail TouchPoints

NOVEMBER 3, 2021

Retailers had wanted to do this before as a way to save on labor costs.”. Buzek, who has studied and quantified retail technology for decades, shared the top 10 contactless trends to watch for in the coming months and years. We’re forecasting 700% growth over the next two years for these second locations with dedicated inventory.”.

Payment Services 363

Payment Services Shipping Costs Electronics Fulfillment 363

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce. 31, 2021. “We’re Shortages and Sticker Shock Heighten Holiday Stress.

Shipping Costs 264

Shipping Costs Consumer Supplies Merchant Services 264

Retail TouchPoints

SEPTEMBER 14, 2023

that delivers pretty much any item to a consumer with science fiction-style immediacy, retailers remain bound by 21 st -century delivery methods. But just because we’re not yet stepping into transporters to beam us where we want to go doesn’t mean technology has no role to play in cutting fulfillment costs.

Shipping Costs 278

Shipping Costs Fulfillment Shipping Customer Loyalty 278

Retail TouchPoints

MARCH 6, 2023

It can be challenging to determine the best shipping strategy for the company’s package if they ship various size shipments, yet customers expect an easy, frictionless shipping experience,” said James Kelley, President of OSM Worldwide, in an interview with Retail TouchPoints.

Shipping Costs 277

Shipping Costs Shipping Multi-channel Fulfillment 277

Retail TouchPoints

MARCH 30, 2022

UPS is cultivating its shipping capabilities for integrated international ecommerce through a partnership with ESW. The agreement between the shipping-and-logistics company and DTC ecommerce firm will aim to facilitate cross-border online business for brands seeking to reach consumers on a global scale.

Shipping Costs 264

Shipping Costs Shipping Payment Services eCommerce 264

Retail TouchPoints

DECEMBER 25, 2024

This holiday season, consumers who frequently make returns may be in for a surprise. In these cases, the return cost can often exceed the value of the item, leading to a loss in profits for retailers. Returning a purchased product puts more money behind the product, increasing the price per product sold.

Shipping Costs 162

Shipping Costs Social Media Electronics Customer Loyalty 162

BigCommerce

OCTOBER 20, 2017

LTL shipping. personalized customer pricing. To help you navigate these changes, here are some of the latest B2B ecommerce trends we’ll cover in this piece: Focus on New Customer Acquisition. The most successful B2B sellers now use consumer-based technology to provide B2C-like shopping experiences to their B2B customers.

B2B 251

B2B eCommerce Payment Services Multi-channel 251

Retail TouchPoints

NOVEMBER 17, 2023

Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications. Product substitution capabilities ensure they can respond to demand shifts, consumer trends and emerging technologies.

Shipping Costs 264

Shipping Costs Customer Experience Supplies Improvements 264

Retail TouchPoints

DECEMBER 1, 2021

The pandemic has brought about long-term changes for both business operations and consumer expectations, and 2021 taught us how far removed we are from ever returning to the old “normal.” Business leaders have their eye on other factors like the acceleration of consumer spending and lingering economic challenges.

Shipping Costs 305

Shipping Costs Shipping Small Business Retail eCommerce 305

lateshipment

SEPTEMBER 2, 2021

With consumers fast pivoting to eCommerce in the past few years, particularly during the 2020 pandemic, eCommerce supply chain and logistics are steadily evolving to make the most of the new challenges. And so, here are the top five emerging and promising eCommerce logistics trends to keep an eye on as we head towards 2022.

Shipping Costs 246

Shipping Costs eCommerce Supplies Fulfillment 246

Retail TouchPoints

JUNE 27, 2022

This has been a volatile year for retailers and consumers alike, and the uncertain nature of 2022 has been shaping trends across the industry, according to Forrester’s Vast, Fast, And Relentless: Consumer Buying Enters A New Era report. The result? Marketplaces Forcing Retailers to Get Unique.

Shipping Costs 276

Shipping Costs Omnichannel Customer Retention Customer Loyalty 276

Retail TouchPoints

APRIL 4, 2022

But as consumers, businesses and markets settle into something like a new routine, what changes will commerce experience in the year ahead? One of the hottest trends will be the continued convergence of B2C and B2B commerce experiences, as both domains work to create more effective commerce ecosystems that meet their customers’ needs.

B2C 328

B2C B2B Supplies Conversion Optimization 328

Retail TouchPoints

JUNE 6, 2023

Some stats support the gloomy outlook: according to Kearney , 40% of consumers feel they have too many subscriptions, and subscription ecommerce is predicted to have its slowest growth year on record in 2023 ( Insider Intelligence ). Today, brands are competing for consumers’ share of wallet. The reality though is less stark.

Subscription 299

Subscription Consumer Shipping Costs Clothing 299

Retail TouchPoints

JULY 7, 2023

As more direct-to-consumer (DTC) brands face heightened competition and rising cost-per-acquisition rates online, many have disinvested in their branded ecommerce experiences and doubled down on unique brand opportunities found on marketplaces like Amazon. For brands, that makes it much more difficult to stand out. It’s inevitable.

Shipping Costs 276

Shipping Costs Customer Multi-channel Consumer 276

BigCommerce

NOVEMBER 28, 2017

Now, it’s time to pick, pack, ship and take a look at your marketing campaigns to see which won, which lost and what that may mean for your 2018 marketing initiatives. Cyber Week 2017 Trends. Consumers in California, Texas, Florida, New York and Pennsylvania made the most purchases for the second consecutive year. Desktop GMV.

BigCommerce 415

BigCommerce Small Business Retail Merchant Services Food and Beverages 415

Retail TouchPoints

APRIL 30, 2021

With more consumers spending time and money online, ecommerce entrepreneurs have more opportunities but face the peril of higher customer expectations for service and experience, as well as more competition from traditional retail brands that rushed online in order to survive. 2020 was a milestone year for ecommerce. 3: Speak Up or Perish.

eCommerce 279

eCommerce Shipping Costs Omnichannel Multichannel 279

BigCommerce

FEBRUARY 1, 2018

So, find yourself a product niche you are passionate about or one that is trending. Google Trends can help you spot trends. Sure, you might be able to sell your item for much less than the competition, but will shipping costs obliterate your margins? This is because there is: A low cost to entry.

Shipping Costs 411

Shipping Costs Merchant Services Payment Services BigCommerce 411

Retail TouchPoints

AUGUST 27, 2024

BTS purchases certainly are starting earlier: according to the National Retail Federation (NRF) survey conducted by Prosper Insights & Analytics, more than half ( 55% ) of consumers already had started buying school items in July. That’s putting pressure on brand loyalty, as people switch to lower-cost channels and different brands.

Shipping Costs 337

Shipping Costs Supplies Electronics Consumer 337

Retail TouchPoints

DECEMBER 27, 2024

Minimal-touch shopping and buying processes and flexible shipping options will keep your Gen Z customers coming back. Rethink Your Discounts With inflation driving up prices, its no surprise that Gen Zers are drawn to discounts and promotions. But deals arent everything. Gen Z has a sharp sense for disingenuousness.

Social Media 278

Social Media Retail Shipping Costs Mobile 278

BigCommerce

DECEMBER 13, 2017

Amazon will charge whichever of these two is higher for each item: Referral Fee as a percentage of sale price: It ranges from 6% to 20% (45% for Amazon devices), but it’s usually 15%. This may be regarding your: Pricing. Know Your Costs. Determining Your Overhead Allocation Cost per Unit. Professional sellers pay $0.

Shipping Costs 359

Shipping Costs Payments Payment Services Toys 359

Retail TouchPoints

JULY 31, 2023

Inventory distortion, whether it’s out-of-stocks or overstocks, are a huge and costly challenge for retailers and suppliers, and too often a source of great inconvenience to consumers. A recent study by IHL Group projects that the global cost of inventory distortion in 2023 will be $1.77 IHL estimates the cost of ORC in the U.S.

Shipping Costs 246

Shipping Costs Retail Supplies Improvements 246

Retail TouchPoints

MARCH 6, 2024

Returns are a major cost of doing retail business of any kind, but especially online. While some are charging customers fees to simultaneously slow and offset rising costs resulting from elevated return rates, others are adopting returnless refund policies.

Customer Experience 289

Customer Experience Shipping Costs eCommerce Improvements 289

Retail TouchPoints

JANUARY 2, 2024

However, a Deloitte survey reveals that consumers’ loyalty program preferences and expectations are evolving. The most significant shift in the loyalty sphere is consumers’ attitudes toward co-branded credit cards. Deloitte found that consumer interest in co-branded credit cards dropped 11% between 2022 and 2023.

Consumer 309

Consumer Shipping Costs Customer Retention Information 309

Retail TouchPoints

JANUARY 9, 2024

In 2020 he joined Alibaba, where he is now tasked with developing the company’s strategy and building platform-level solutions around international shipping, logistics, cross-border trade and global expansion. This will cause the channel to continue to narrow, further reducing ship traffic. and how can they prepare themselves?

Supplies 286

Supplies Shipping Costs Small Business Retail Recommendation 286