Retail TouchPoints

DECEMBER 9, 2024

Rather than actively seeking out products, younger consumers more frequently discover them through engaging, immersive content on social media platforms like TikTok and Instagram. How do you create experiences that spark consumer interest before they know they want (or need) your product?

Consumer 277

Consumer Social Media Fulfillment Shipping Costs 277

Retail TouchPoints

JANUARY 7, 2025

According to a Gartner survey, 39% of retailers identified cost management the mitigation and control of volatile or uncontrollable supply chain costs as one of the top three internal obstacles to achieving their supply chain goals and objectives. To overcome this challenge, organizations must focus on addressing returns fraud.

Supplies 278

Supplies Fulfillment Electronics Management 278

Retail TouchPoints

DECEMBER 16, 2024

Industries such as fashion, for example, face significant customer stakeholder pressure as well as complex, decentralized supply chains with the heavy burden of Scope 3 emissions (approximately 96% of the sector’s total). The retail sector faces significant challenges in achieving sustainability.

Supplies 277

Supplies Fashion Management Operations 277

Retail TouchPoints

JANUARY 9, 2025

Michelle Wlazlo, formerly the Chief Merchandising and Supply Chain Officer of JCPenney, has been promoted to Brand CEO of JCPenney. Our relationship with more than 60 million customers and the deep data we have create a compelling consumer value proposition across our brands, said Rosen.

Apparel 290

Apparel Supplies Fashion Outdoor 290

Retail TouchPoints

MAY 14, 2024

In December 2023, the European Parliament and the European Council reached a provisional agreement on the Corporate Sustainability Due Diligence Directive (CSDDD), a sweeping law that mandates companies to actively monitor and rectify any human rights and environmental risks within their global supply chains.

Supplies 326

Supplies Document Consumer Operations 326

Retail TouchPoints

JANUARY 9, 2025

To me this illustrates both how powerful gen AI-based solutions can be, but also the preparatory and ongoing work required to make them truly useful to both consumers and retailers. election were announced, tariffs have been on every retail and supply chain executives mind.

Supplies 289

Supplies Shipping Costs B2C Channel 289

Forrester eCommerce

SEPTEMBER 19, 2023

As Forrester’s consumer behavior analyst, I’m going to say something controversial: the consumer does not need to be a part of every business decision. There’s no shortage of supply or demand for consumer insights.

Consumer 417

Consumer Supplies Marketing B2C 417

Retail TouchPoints

JANUARY 2, 2025

Exclusive: Google Debuts New Retail Media Solution with Lowes as First Beta Tester (March 18, 2024) Retail media was THE growth story in 2024, fueled by these networks ability to target consumers at key decision points in the shopper journey. consumers wallet.

Retail 278

Retail Payments Payment Services Supplies 278

Retail TouchPoints

DECEMBER 17, 2024

Inventory visibility allows ecommerce service providers to track and monitor inventory levels in real time throughout the supply chain. This helps you provide transparency on shipping windows based on inventory supply. These next-generation always-on digital supply chain networks (DSNs) are fully interconnected.

eCommerce 260

eCommerce Shipping Costs Supplies Fulfillment 260

Retail TouchPoints

NOVEMBER 21, 2024

GlassesUSA.com has introduced a next-day delivery service for prescription eyewear, just in time for the end-of-year spending rush as consumers look to use up the funds in their FSA and HSA accounts.

Fulfillment 289

Fulfillment Supplies Technology Consumer 289

Retail TouchPoints

NOVEMBER 26, 2024

The retailer joins a growing roster of prominent brands pulling back from progressive policies and causes, including Tractor Supply , John Deere , Target , Ford , Harley-Davidson , Lowe’s and others. “We The Founder and President of the National Black Farmers Association , John Boyd Jr.,

Supplies 278

Supplies Operations Consumer Marketing 278

Retail TouchPoints

SEPTEMBER 25, 2023

Just as you don’t start worrying about your hot water heater’s performance until you get shocked by an icy-cold shower, most of us — even inside the retail industry — don’t think about supply chains until they stop working. This is excepting, of course, the professionals tasked with maintaining and operating those supply chains.)

Supplies 306

Supplies Shipping Costs Fulfillment Customer Experience 306

Groove

JANUARY 13, 2025

Unlike B2C eCommerce, which targets consumers, B2B eCommerce connects wholesalers with retailers, manufacturers, or other business clients via online platforms. Retail supply chains and manufacturing industries are leading this charge: The B2B eCommerce markets value is projected to reach $66 trillion by 2029.

eCommerce Platforms 385

eCommerce Platforms B2B Payment Services eCommerce 385

Retail TouchPoints

JUNE 21, 2024

Consumers are increasingly aware and conscious of the social, environmental and human rights impacts of their purchases, prompting retailers to rethink their supply chain strategies. Retail supply chains tend to be more complex and often span multiple countries and continents. Supply chain mapping and assessment.

Supplies 306

Supplies Retail Recommendation Fashion 306

Retail TouchPoints

OCTOBER 20, 2023

For almost as long as retail has existed, the supply chain has contentedly operated behind the curtain. But that all changed with the COVID pandemic, the ripple effects of which brought supply chains into the spotlight. Now the supply chain is a top consideration not just for retail executives but consumers as well.

Supplies 328

Supplies Events Fashion Document 328

Retail TouchPoints

JANUARY 17, 2025

Consumers came out to spend this holiday season and clearly underscored the solid growth in the U.S. Even though consumers are still relatively healthy and there was a notable increase in spending, they remain budget conscious. Building materials and garden supply stores: unchanged Sporting goods: unchanged 1 through Dec.

Home Furnishings 273

Home Furnishings Sporting Goods Electronics Accessories 273

Retail TouchPoints

NOVEMBER 29, 2024

Certain categories seem to work best with social commerce: Consumer packaged goods (CPG), fashion, beauty, and health and wellness. Cultivating KOCs (key opinion consumers, a.k.a. In addition, South Korean consumers are known for their quick adoption of new technologies. APAC has been way out ahead in social commerce.

Social Media 278

Social Media Beauty and Health Payment Services Consumer 278

Retail TouchPoints

JANUARY 9, 2024

But the supply chain disruptions that it exacerbated have not fallen by the wayside as easily as disposable masks did, with the global movement of goods continuing to be impacted by one challenge after another — from war and terrorist attacks to drought. The COVID-19 pandemic has, for all intents and purposes, ended.

Supplies 286

Supplies Shipping Costs Small Business Retail Recommendation 286

Retail TouchPoints

FEBRUARY 26, 2025

A recent study found that three-quarters of consumers will avoid a brand after a cybersecurity issue, and more than 40% assume that brands are to blame when an incident occurs. Another survey of online consumer attitudes found that 84% wont go back to an ecommerce site after a fraud experience there.

Payment Services 236

Payment Services eCommerce Shipping Costs Supplies 236

Retail TouchPoints

OCTOBER 9, 2023

In 2024, it won’t be your dad’s supply chain. These four emerging trends elevate the urgency for supply chain execs to move distributed order management (DOM) to the top of their lists. #1: Retailers need additional tools to fully integrate these stores’ back-of-house (BOH) operations into the rest of their supply chain.

Supplies 306

Supplies Fulfillment Retail Omnichannel 306

Retail TouchPoints

MARCH 3, 2025

In the highly competitive retail market, businesses are leveraging technology to strengthen brand loyalty and enhance consumer experiences in ways that only science fiction writers could have imagined 40 years ago. Just this past year, prior to Thanksgiving, Ahold Delhaize the parent company of U.S.

Payment Services 207

Payment Services Retail Point of Sale Supplies 207

Retail TouchPoints

NOVEMBER 21, 2024

The law of supply and demand dictates that prices will go up as retailers compete for fewer slots across TV and other channels. This leaves retailers with a supply conundrum: how do they balance those who are playing the long game while still having enough for the last-minute shoppers?

Shipping Costs 274

Shipping Costs Retail Toys Games 274

Retail TouchPoints

JUNE 21, 2024

Walmart is partnering with Agritask , a crop supply intelligence solution, on a pilot that will deploy Agritask’s remote sensing and data analytics tools in various regions of the U.S. and Mexico in order to provide hyperlocal insights on seasonal blackberry and cherry crops from select Walmart suppliers.

Supplies 262

Supplies Improvements Apparel Consumer Goods 262

Retail TouchPoints

SEPTEMBER 12, 2023

The pandemic made “supply chain” a commonplace term, and now Amazon wants to make it a commonplace service. This a continuation of Amazon’s ongoing regionalization effort , designed to get products closer to consumers and thus enable faster delivery. “We’re

Supplies 299

Supplies Multi-channel Merchant Services Fulfillment 299

Retail TouchPoints

MARCH 5, 2024

Sunglass Hut has debuted a new loyalty program for eyewear enthusiasts, while rural retailer Tractor Supply has enhanced its Neighbor’s Club loyalty program to help members earn more rewards more quickly. The three -tier loyalty program is available both online and in stores at Tractor Supply and Petsense by Tractor Supply.

Supplies 263

Supplies Gifts Subscription Other 263

Retail TouchPoints

JANUARY 3, 2025

Costcos action is significant given the recent trend of companies to abandon or soft-pedal their DEI efforts, including Tractor Supply , Walmart , Target , John Deere, Harley-Davidson and Lowes. This capacity is critical because we owe our success to our now over 300,000 employees around the globe.

Supplies 278

Supplies Improvements Retail Consumer 278

Retail TouchPoints

MARCH 31, 2023

by storm, rising to the top of the app charts and garnering millions of fans, until consumers began to realize the cost of those ultra-low prices — long delivery times and often poor quality products. So this year, the focus on the supply side will be very much about the product quality itself. As a global company that is U.S.

Shipping Costs 338

Shipping Costs Consumer Supplies Shipping 338

Retail TouchPoints

FEBRUARY 4, 2025

Today, retailers face a complex landscape marked by rising costs, supply chain disruptions, pricing pressures and high employee turnover. At the same time, consumer expectations for personalized, omnichannel shopping experiences continue to rise. One area of focus will be content moderation.

eCommerce 302

eCommerce Retail Omnichannel Multi-channel 302

Retail TouchPoints

OCTOBER 11, 2024

The world has changed a bit since then, with things like electricity, grocery stores and the internet, but humans still rely on their eyes when gathering supplies — even though that process has become less about hunting and more about simply browsing and selecting. It’s usable by everyday consumers, and that’s what makes it powerful.”

Webinar 278

Webinar Management Channel eCommerce 278

Retail TouchPoints

FEBRUARY 12, 2025

ASPM is a purpose-built framework that unifies risk visibility, vulnerability triage and remediation across the entire software development lifecycle, addressing security risks in an increasingly complex software supply chain. Think of ASPM as an air traffic control system for software security.

Retail 277

Retail Technology Supplies Operations 277

Retail TouchPoints

FEBRUARY 26, 2025

consumers, according to Bain & Co.; Hayman gave the example of Askets ability to calculate the carbon emissions generated by its products one that requires a holistic approach to supply chain data: Where did the raw materials come from? Premium pricing: 50% of U.S. How were the raw materials turned into fabric?

Supplies 191

Supplies Apparel Webinar Information 191

Retail TouchPoints

JUNE 7, 2024

Pulling the right levers to adjust your supply chain strategy can make a huge difference in today’s competitive market by ensuring that your store shelves are stocked accordingly and packages arrive to customers on time and as expected. Just one damaged item can have a trickle-down effect at every step of the supply chain.

Supplies 274

Supplies Shipping Costs Retail Definition 274

Retail TouchPoints

AUGUST 15, 2024

Since its founding in 2014, Boll & Branch has evolved from an online direct-to-consumer (DTC) business to a complete omnichannel organization that has a presence on Amazon , at major retailers like Bloomingdale’s and Nordstrom , as well as branded brick-and-mortar stores nationwide.

Operations 263

Operations Supplies Management Omnichannel 263

Retail TouchPoints

FEBRUARY 13, 2024

Brick-and-mortar stores teamed up with brands to determine the optimal placement and positioning of products to entice consumers and their wallets. These days, however, consumers are the ones driving product placement, and owning the digital shelf has everything to do with the technology behind the scenes.

Consumer 290

Consumer eCommerce Supplies Technology 290

Retail TouchPoints

MAY 21, 2024

The DPED contains emissions data for more than 180 consumer and commercial product types, including top-load washing machines, coffeemakers, air conditioners, lighting fixtures and chainsaws. The DPED’s goal is to foster uniform metrics for comprehending and managing scope 3, category 11 direct-use emissions across the industry.

Consumer 262

Consumer Electronics Supplies Management 262

Retail TouchPoints

JANUARY 15, 2025

Consumers now prefer digital payment options, with cash usage declining in all major economies. Uninterrupted Power Supplies (UPS) and generators are valuable for boosting resilience, especially if trading in locations that experience regular electricity power-cuts.

Payment Services 279

Payment Services Merchant Services Payments POS 279