Retail TouchPoints

JULY 14, 2023

How to Inspire Customer Loyalty with an Assist from AI Brands can now replicate a positive in-store experience online, but the right AI products can equip them to level up when it comes to personalization. With AI, brands can analyze customer behavior across shopping channels to provide highly customized product suggestions.

eCommerce 244

eCommerce Order Fulfillment Fulfillment Multi-channel 244

Smile.io

FEBRUARY 2, 2024

  In this loyalty report, we dig into the growth of ecommerce brands through key indicators such as Smile generated value, customer lifetime value (CLV), repeat customer rate, average order value (AOV), purchase frequency (PF), and loyalty ROI. allows you to embed custom loyalty content throughout your website.

Customer Loyalty 101

Customer Loyalty eCommerce Customer Merchant Services 101

RTP blog

JULY 14, 2017

Merchants with an online channel are already losing 7.6% Two-factor authentication — asking customers to establish “trusted” devices, for example — can boost security without adding friction to the customer experience. Encrypting customer data can make it nearly impossible for fraudsters to access sensitive information.

Merchant Services 150

Merchant Services Payments eCommerce Payment Services 150

BigCommerce

DECEMBER 20, 2017

Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. CRO & Data-Driven Optimizations. Omni-Channel Management. Customer Lifetime Value & Referral Programs. Using customer testimonials and videos to earn visibility.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Korona

FEBRUARY 13, 2023

It’s important to explore new channels such as marketplaces, social media, price comparison engines, etc. As soon as you leverage multiple channels to promote your products, you are conducting multi-channel retailing. Check out this guide to get more info and ideas on operating a multi-channel retail operation.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 189

Consumer Payment Services Fulfillment Multi-channel 189

RETAIL MANAGEMENT SOFTWARE

JUNE 26, 2024

Creating a seamless retail experience is essential for driving sales and fostering customer loyalty. This blog explores how retailers can navigate this evolving landscape and deliver experiences that keep customers coming back. Retailers must ensure that these channels are interconnected, providing a unified shopping journey.

Customer Loyalty 52

Customer Loyalty Payment Services Customer eCommerce 52

Ecommerce Platforms

OCTOBER 4, 2022

For instance, You can add and move products in bulk to publish to multiple sales channels. On top of that, you can also edit product information and synchronize these edits across all your sales channels. Sales Channel Management. Benefit from omnichannel selling by managing multiple sales channels simultaneously.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

365 Retail

FEBRUARY 23, 2022

The repercussions of lockdown – forcing retailers to close then reopen multiple times over the past two years – and more recent supply chain shortages have given rise to hybrid shopping: with consumers looking for what they want across multiple channels, both online and off. This could perhaps be due to the rise in customer loyalty. .

Subscription 104

Subscription Payment Services Marketing Multi-channel 104

GetElastic

SEPTEMBER 16, 2021

As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. What exactly is a hybrid customer experience? Why rock the boat?

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

Ecommerce Platforms

FEBRUARY 20, 2020

Another area where Square for Retail stands out as one of the best retail POS systems is customer relationship management. Multi-location stock management. Add notes about customer visits and preferences. Then when it comes to product management, Shopify POS accommodates extensive item customizations. Easy to set up.

POS 118

POS Payment Services Merchant Services lightspeed 118

GetElastic

SEPTEMBER 16, 2021

As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. What exactly is a hybrid customer experience? Why rock the boat?

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

AUGUST 11, 2021

As digital channels have become a critical battleground for businesses to interact and transact with their customers, partners, suppliers, etc – the importance of Content Management Systems has increased considerably. Integrations: you will need to map out what else you will need your CMS to integrate with (e.g. IoT, Kiosks, etc).

Management 148

Management eCommerce Multi-channel Channel 148

Ecommerce Platforms

FEBRUARY 20, 2020

Another area where Square for Retail stands out as one of the best retail POS systems is customer relationship management. Multi-location stock management. Add notes about customer visits and preferences. Then when it comes to product management, Shopify POS accommodates extensive item customizations. Easy to set up.

POS 104

POS Payment Services Merchant Services lightspeed 104

Algopix

DECEMBER 2, 2020

Retailers must aim to make switching among these sales channels easy. That’s why many businesses are incorporating both online and in-store activities as part of their customer profiles. AI advancements in retail catalog optimization are here to help by eliminating human error and improving the usability of customer data.

Customer Experience 78

Customer Experience Improvements Management Customer 78

Ecommerce Platforms

MARCH 14, 2023

After that, plans include: Starter: $20 per month for an up to 60-day chat history, basic widget customization, data security, ticketing support and more. The platform supports a wide range of languages for a multi-lingual ecommerce business. You can also collect photos and videos in reviews.

BigCommerce 118

BigCommerce Shipping Costs Payment Services Fulfillment 118

Ecommerce Platforms

JANUARY 18, 2021

Reporting and analytics: This includes information on your employee's performance, popular stock items, and other real-time data. Multi-store: You're provided with a centralized place for monitoring purchases and customer data, creating gift cards, and tracking your inventory. You can generate multi-store reports.

lightspeed 145

lightspeed POS Shopify Payment Services 145

Ecommerce Platforms

JULY 8, 2019

Customer Relationship Management: A solid POS system should help you manage your customer data accordingly, as well as boost sales through promotions. A few of the basic features you should look out for include customer profiles, gift cards, email marketing, discounts, etc. And that’s just the tip of the iceberg.

Point of Sale 169

Point of Sale POS Payment Services Merchant Services 169

Algopix

JANUARY 22, 2024

This comprehensive guide will explore proven techniques to maximize repeat purchases and cultivate customer loyalty on Amazon. Harnessing the Power of Repeat Purchases The value of repeat customers to an eCommerce business cannot be overstated. According to a study by Deloitte, repeat buyers spend 67% more than new customers.

eCommerce 110

eCommerce Shipping Costs Payment Services Social Media 110

SellBrite

MAY 13, 2019

All the more difficult, too, considering all the ways in which the ecommerce customer base is changing. Standing out in ecommerce now involves recognizing that, nowadays, buyers are more multi-faceted than ever – they care about social values that their favorite brands do (or don’t) espouse.

Mobile eCommerce 131

Mobile eCommerce Mobile eCommerce Social Media 131

Kibo

MAY 14, 2014

Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience. Today, that same merchant must enable a seamless shopping experience across multiple channels—mobile, tablet, laptop, print, in-store—or risk losing the sale or, what’s worse, the customer.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Kibo

MARCH 2, 2023

An increasing number of manufacturers are looking to eCommerce to maintain customer loyalty while in turn reaching new customers this year. According to Statista, it is estimated that 17% of B2B sales will come from digital channels in 2023. This in turn can help increase customer engagement, loyalty, and lifetime value.

Payment Services 62

Payment Services eCommerce Multi-channel eCommerce Technology 62

Omnisend

JANUARY 8, 2024

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

Customer 89

Customer Customer Retention Social Media X-cart 89

Omnisend

NOVEMBER 6, 2024

It provides powerful email and SMS marketing tools, helping you engage customers across various channels. Experience seamless multi-channel marketing with Omnisend today Start Free Today See pricing 2. Klaviyo — Perfect for sending data-driven, personalized emails Image via Klaviyo Why choose Klaviyo?

Shopify 78

Shopify Multi-channel Shipping Costs Multichannel 78

Algopix

JULY 16, 2023

By leveraging the power of the best email marketing software, businesses can engage with their target audience, drive conversions, and boost customer loyalty. By including personalized product recommendations, tailored offers, and customized content, businesses can drive higher engagement and sales.

eCommerce 92

eCommerce Marketing eCommerce Platforms Recommendation 92

Fabric Blog

MARCH 18, 2025

Order management software is a centralized system that manages orders, inventory, fulfillment, and returns across all sales channels. Order processing and tracking The order management platform automates the entire lifecycle of a customer order. This helps minimize costs, improve delivery speed, and increase customer loyalty.

Payment Services 52

Payment Services Management Shipping Costs Multi-channel 52

Ecommerce Platforms

APRIL 5, 2022

Shopify is ideal for building online websites and it can help you track inventory across channels. Some of the features which make this choice great for iPad users include: Simplified omnichannel sales: You can easily sell across a variety of channels with Shopify, using everything from mobile POS tools to QR codes. Square POS.

POS 104

POS lightspeed Payment Services Point of Sale 104

Algopix

JULY 24, 2023

It acts as a bridge between various eCommerce channels, inventory systems, payment gateways, and shipping carriers, providing a cohesive platform to manage orders efficiently. It constantly monitors stock levels, updates in real-time, and provides accurate inventory data across multiple sales channels.

Payment Services 78

Payment Services Merchant Services Operations Management 78

Ecommerce Platforms

FEBRUARY 17, 2020

Customization features for each customer. Customer data management. 365/24/7 customer support. Open API for customizations. On the other hand, if you need a package for a multi-terminal or franchise plan, then you can contact the Lavu team. Shift scheduling and clock-in clock-out options.

POS 104

POS Payment Services Payments PayPal 104

Ecommerce Platforms

MARCH 7, 2022

ShopWired also provides a two-stage checkout for customers. Here, customers can create an account and save their card details for future purchases to help speed up the process. You can also use this customer data (like their name and email address) for your marketing campaigns.

Payment Services 104

Payment Services Shipping Costs Download Shipping 104

Ecommerce Platforms

DECEMBER 23, 2019

A CRM software is capable of piecing together all every single bit of data it collects about your leads, and then use the resultant insights to systematically target individuals with personalized messages across multiple channels. And speaking of which, HubSpot CRM covers all the core channels where ecommerce sales processes occur.

Social Media 129

Social Media Management Multi-channel Mobile 129

Omnisend

JUNE 15, 2021

This includes your marketing activities and customer data. It also helps if it can enhance your customer experiences. With the right marketing and engagement, these customers could become lifelong, loyal customers. Methods like reaching out with customer loyalty programs help to nurture these customers.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

Ecommerce Platforms

NOVEMBER 25, 2019

Promoting your restaurant business through customer loyalty programs, discounts, etc. Billing your customers automatically based on their orders. Multi-Platform Support – While web-based SaaS is the way to go now, the best POS systems for restaurants are not restricted to online PC dashboards. Customer-facing display.

POS 104

POS Payment Services lightspeed Payments 104

Teamwork Retail

JULY 8, 2020

But, creating a complete unified commerce experience is more than just flicking a switch and being able to fulfill orders across any channel. Will this be a primary purchasing channel for customers? How will customers use this platform? Where are the customers? Payment Channels. How do the customers pay?

Payment Services 48

Payment Services Customer eCommerce Multi-channel 48

Smile.io

MARCH 10, 2020

From emailing your customers about promotions, sending them critical info for rewards programs, or just to stay in touch, there’s a reason it’s so powerful. They ensure that while they are storing your customers’ data they are allowing you to build out experiences that lead to revenue instead of just opens and clicks.

Shopify 46

Shopify Marketing SEO Customer Loyalty 46

ROI Revolution

DECEMBER 13, 2021

Walmart’s DSP will be the first full-stack DSP built on The Trade Desk, a leading global DSP solution that provides both first-party data and third-party data. Target doesn’t yet have its own DSP, but brands and retailers can connect their own DSP to Target’s customer data and advertise to segmented audiences. December 6.

Multi-channel 78

Multi-channel Consumer Marketing Channel 78

ROI Revolution

NOVEMBER 1, 2021

At a time when Google is preparing to deprecate third-party cookies on Chrome and consumers are increasingly concerned about their personal data privacy, the ability to use high-quality first-party data will only become more crucial. Kroger’s customer loyalty program will be the source of the new marketplace.

Multi-channel 78

Multi-channel Consumer Marketing White Paper 78